Avaya 16-300310 User Manual
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Avaya Video Conferencing

Solutions Quick Setup

Release 6.0

16-300310

Issue 1

August 2010

© 2010 Avaya Inc. All Rights Reserved.

Notice

While reasonable efforts were made to ensure that the information in this document was complete and accurate at the time of printing, Avaya Inc. can assume no liability for any errors. Changes and corrections to the information in this document might be incorporated in future releases.

Documentation disclaimer

Avaya Inc. is not responsible for any modifications, additions, or deletions to the original published version of this documentation unless such modifications, additions, or deletions were performed by Avaya. Customer and/or End User agree to indemnify and hold harmless Avaya, Avaya's agents, servants and employees against all claims, lawsuits, demands and judgments arising out of, or in connection with, subsequent modifications, additions or deletions to this documentation to the extent made by the Customer or End User.

Link disclaimer

Avaya Inc. is not responsible for the contents or reliability of any linked Web sites referenced elsewhere within this documentation, and Avaya does not necessarily endorse the products, services, or information described or offered within them. We cannot guarantee that these links will work all the time and we have no control over the availability of the linked pages.

Warranty

Avaya Inc. provides a limited warranty on this product. Refer to your sales agreement to establish the terms of the limited warranty. In addition, Avaya’s standard warranty language, as well as information regarding support for this product, while under warranty, is available through the Avaya Support Web site:

http://www.avaya.com/support

License

USE OR INSTALLATION OF THE PRODUCT INDICATES THE END USER'S ACCEPTANCE OF THE TERMS SET FORTH HEREIN AND THE GENERAL LICENSE TERMS AVAILABLE ON THE AVAYA WEB SITE http://support.avaya.com/LicenseInfo/ ("GENERAL LICENSE TERMS"). IF YOU DO NOT WISH TO BE BOUND BY THESE TERMS, YOU MUST RETURN THE PRODUCT(S) TO THE POINT OF PURCHASE WITHIN TEN (10) DAYS OF DELIVERY FOR A REFUND OR CREDIT.

Avaya grants End User a license within the scope of the license types described below. The applicable number of licenses and units of capacity for which the license is granted will be one (1), unless a different number of licenses or units of capacity is specified in the Documentation or other materials available to End User. "Designated Processor" means a single stand-alonecomputing device. "Server" means a Designated Processor that hosts a software application to be accessed by multiple users. "Software" means the computer programs in object code, originally licensed by Avaya and ultimately utilized by End User, whether asstand-aloneProducts orpre-installedon Hardware. "Hardware" means the standard hardware Products, originally sold by Avaya and ultimately utilized by End User.

License type(s)

Concurrent User License (CU). End User may install and use the Software on multiple Designated Processors or one or more Servers, so long as only the licensed number of Units are accessing and using the Software at any given time. A “Unit” means the unit on which Avaya, at its sole discretion, bases the pricing of its licenses and can be, without limitation, an agent, port or user, an e-mailor voice mail account in the name of a person or corporate function (For example,., webmaster or helpdesk), or a directory entry in the administrative database utilized by the Product that permits one user to interface with the Software. Units may be linked to a specific, identified Server.

CPU License (CP). End User may install and use each copy of the Software on a number of Servers up to the number indicated by Avaya provided that the performance capacity of the Server(s) does not exceed the performance capacity specified for the Software. End User may not re-installor operate the Software on Server(s) with a larger performance capacity without Avaya's prior consent and payment of an upgrade fee.

Copyright

Except where expressly stated otherwise, the Product is protected by copyright and other laws respecting proprietary rights. Unauthorized reproduction, transfer, and or use can be a criminal, as well as a civil, offense under the applicable law.

Third-partycomponents

Certain software programs or portions thereof included in the Product may contain software distributed under third party agreements ("Third Party Components"), which may contain terms that expand or limit rights to use certain portions of the Product ("Third Party Terms"). Information identifying Third Party Components and the Third Party Terms that apply to them is available on the Avaya Support Web site:

http://support.avaya.com/ThirdPartyLicense/

Preventing toll fraud

"Toll fraud" is the unauthorized use of your telecommunications system by an unauthorized party (for example, a person who is not a corporate employee, agent, subcontractor, or is not working on your company's behalf). Be aware that there can be a risk of toll fraud associated with your system and that, if toll fraud occurs, it can result in substantial additional charges for your telecommunications services.

Avaya fraud intervention

If you suspect that you are being victimized by toll fraud and you need technical assistance or support, call Technical Service Center Toll Fraud Intervention Hotline at +1-800-643-2353for the United States and Canada. For additional support telephone numbers, see the Avaya Support Web site:

http://www.avaya.com/support

Providing Telecommunications Security

Telecommunications security (of voice, data, and/or video communications) is the prevention of any type of intrusion to (that is, either unauthorized or malicious access to or use of) your company's telecommunications equipment by some party.

Your company's “telecommunications equipment” includes both this Avaya product and any other voice/data/video equipment that can be accessed by this Avaya product (that is, “networked equipment”).

An “outside party” is anyone who is not a corporate employee, agent, subcontractor, or is not working on your company's behalf. Whereas, a “malicious party” is anyone (including someone who might be otherwise authorized) who accesses your telecommunications equipment with either malicious or mischievous intent.

Such intrusions might be either to/through synchronous (time-multiplexedand/orcircuit-based),or asynchronous(character-,message-,orpacket-based)equipment, or interfaces for reasons of:

Utilization (of capabilities special to the accessed equipment)

Theft (such as, of intellectual property, financial assets, or toll facility access)

Eavesdropping (privacy invasions to humans)

Mischief (troubling, but apparently innocuous, tampering)

Harm (such as harmful tampering, data loss or alteration, regardless of motive or intent)

Be aware that there might be a risk of unauthorized intrusions associated with your system and/or its networked equipment. Also realize that, if such an intrusion should occur, it might result in a variety of losses to your company (including but not limited to, human/data privacy, intellectual property, material assets, financial resources, labor costs, and/or legal costs).

Responsibility for Your Company’s Telecommunications Security

The final responsibility for securing both this system and its networked equipment rests with you — Avaya’s customer system administrator, your telecommunications peers, and your managers. Base the fulfillment of your responsibility on acquired knowledge and resources from a variety of sources including but not limited to:

Installation documents

System administration documents

Security documents

Hardware-/software-basedsecurity tools

Shared information between you and your peers

Telecommunications security experts

To prevent intrusions to your telecommunications equipment, you and your peers must carefully program and configure:

Your Avaya-providedtelecommunications systems and their interfaces

Your Avaya-providedsoftware applications, as well as their underlying hardware/software platforms and interfaces

Any other equipment networked to your Avaya products

TCP/IP Facilities

Customers might experience differences in product performance, reliability and security depending upon network configurations/design and topologies, even when the product performs as warranted.

Standards Compliance

Avaya Inc. is not responsible for any radio or television interference caused by unauthorized modifications of this equipment or the substitution or attachment of connecting cables and equipment other than those specified by Avaya Inc. The correction of interference caused by such unauthorized modifications, substitution or attachment is the responsibility of the user. Pursuant to Part 15 of the Federal Communications Commission (FCC) Rules, the user is cautioned that changes or modifications not expressly approved by Avaya Inc. might void the user’s authority to operate this equipment.

Federal Communications Commission Statement

Part 15:

Canadian Department of Communications (DOC) Interference Information

This Class A digital apparatus complies with Canadian ICES-003.

Cet appareil numérique de la classe A est conforme à la norme NMB-003du Canada.

This equipment meets the applicable Industry Canada Terminal Equipment Technical Specifications. This is confirmed by the registration number. The abbreviation, IC, before the registration number signifies that registration was performed based on a Declaration of Conformity indicating that Industry Canada technical specifications were met. It does not imply that Industry Canada approved the equipment.

European Union Declarations of Conformity

Avaya Inc. declares that the equipment specified in this document bearing the “CE” (Conformity Europeénne) mark conforms to the European Union Radio and Telecommunications Terminal Equipment Directive (1999/5/EC), including the Electromagnetic Compatibility Directive (89/336/EEC) and Low Voltage Directive (73/23/EEC).

Copies of these Declarations of Conformity (DoCs) can be obtained by contacting your local sales representative and are available on the Avaya Support Web site:

http://www.avaya.com/support

Trademarks

Avaya, the Avaya logo, DEFINITY, MultiVantage, and COMPAS are either registered trademarks or trademarks of Avaya Inc. in the United States of America and/or other jurisdictions.

All other trademarks are the property of their respective owners.

Downloading documents

For the most current versions of documentation, see the Avaya Support Web site:

http://www.avaya.com/support

Avaya support

Avaya provides a telephone number for you to use to report problems or to ask questions about your product. The support telephone number

is 1-800-242-2121in the United States. For additional support telephone numbers, see the Avaya Support Web site:

http://www.avaya.com/support

Overview

This Quick setup guide covers the basic administration tasks to set up SIP and H.323 video endpoints. For detailed information, see Avaya video conferencing Solutions Networking Guide 6.0. This guide is intended for technicians installing the following video endpoints:

SIP endpoints

Avaya Series 1000 Video Conferencing Endpoints

Avaya one-X® Communicator

H.323 endpoints

Polycom HDX video calling systems

Polycom RMX video conferencing bridge platforms

Polycom PathNavigator/CMA Gatekeeper

Avaya one-X® Communicator

Prerequisites

Avaya Aura™ Communication Manager Release 6.0 is installed and functional.

Avaya Aura™ System Manager 6.0 is installed and functional.

Avaya Aura™ Session Manager is installed and functional.

The SIP or H.323 endpoint is installed installed and functional.

Note:

Installation of video features on the endpoints requires Session Manager to be configured. For instructions, see Administering Avaya Aura™ Session Manager onhttp://support.avaya.com.

Note:

All Avaya AuraTM components and endpoints must be connected to the network and able to communicate with each other.

Familiarity with System Manager domains, SIP entities, entity links, locations,routing, and dial patterns.

Familiarity with administering Communication Manager, Domains on Signaling Group and IP Network Regions, AAR/ARS routing, and endpoint interfaces.

AVTS R 6.0 Quick Setup

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Configuration of SIP video endpoints on Communication Manager 6.0

Perform a network readiness test or network assessment to ensure your network is capable of supporting bandwidth demands of video over IP. Avaya recommends implementing quality of service (QoS) across your network

Configuration of SIP video endpoints on Communication Manager 6.0

This section provides the procedure to configure video calling facility on SIP endpoints with Communication Manager 6.0.

Enabling video on Communication Manager

The following steps describe administration on both interfaces, SAT and System Manager. Only the fields that require change are mentioned, the rest may be left as default.

Table 1: Enabling video on Communication Manager

1Enabling Multimedia IP SIP Trunking feature on Communication Manager System Management Interface

1.Log in to the Communication Manager System Management Interface.

2.Click Licensing> Administrationand navigate to the Feature Administrationpage.

3.Verify that the Multimedia IP SIP Trunking feature is set to yes.

2Enabling Multimedia IP SIP Trunking feature

1.On the System Manager interface, click Elements >Feature Management >

Parameters > System Parameters- Customer Options.

2.Click the arrow icon next to the Select Device(s) from Communication Manager List.

3.Select the appropriate Communication Manager, and click Show List.

4.Select the radio button in the first column and click View.

5.Click Next Pageand ensure the feature Multimedia IP SIP Trunkingis set to y.

Alternatively:

On the Communication Manager SAT screen, enter display systemparameters customer-options and ensure the featureMultimedia IP SIP Trunking is set to y.

AVTS R 6.0 Quick Setup

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Configuration of SIP video endpoints on Communication Manager 6.0

Table 1: Enabling video on Communication Manager

3Enabling video for the SIP signaling group

1.On System Manager, click Elements> Feature Management> Network-

Signaling Groups.

2.On the Signaling Groups page, click the arrow icon next to the Select Device(s) from Communication Manager List.

3.From the Communication Manager list, select the appropriate Communication Manager, and click Show List.

4.Select the appropriate Signaling Group Number and click edit to set parameters as mentioned below:

IP Video : y

Direct IP-IPAudio connections: y

Initial IP-IPDirect Media: y

Alternatively:

On the Communication Manager SAT screen, enter change signaling-group n and set parameters as mentioned below:

IP Video : y

Direct IP-IPAudio connections: y

Initial IP-IPDirect Media: y

Note:

Modifying the default Priority video option is not necessary. See

Avaya video conferencing Solutions Networking Guide 6.0 for further details.

AVTS R 6.0 Quick Setup

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Configuration of SIP video endpoints on Communication Manager 6.0

Table 1: Enabling video on Communication Manager

4Identifying the IP-codec-set

1.Note the values of the Near-endNode Nameand Far-endNetwork Regionfields.

2.If the Near-end Node Name field is set toPROCR, the listed value is used. If theNear-end Node Name field is set toCLAN, enterlist ip-interface clan to find the correctCLAN and make a note of the slot value. These values are used to determine theIP-Codec-set.

3.On the Communication Manager SAT screen, enter display ip-interface procr/slot.

4.Note the value of the Network Region field.

5.On the Communication Manager SAT screen, enter display-ip-network- region and move to the Inter Network Region Connection Management page.

6.Ensure the dst rgn number aligns with the Far-end Network Region . Make note of thecodec set number.

5Adding video to ip-codec-set

1.On the SAT screen enter change ip-codec-set n , wheren is the codec set number used by the SIP signalling group.

2.Add or change the appropriate audio codecs as required. Set the following Multimedia parameters:

Allow Direct-IPMultimedia: y

Maximum Call Rate for Direct-IPMultimedia: 1024 Kbits

Note:

These values are examples only. 1024 allows for 720p High Definition. Higher resolutions require more bandwidth. See Avaya video Conferencing Solutions Networking Guide for further details.

Maximum Call Rate for Priority Direct-IPMultimedia:2048 Kbits

Note:

This applies to priority video users and is not required for minimal administration. See Avaya video Conferencing Solutions Networking Guide for further details.

Note:

Verify that the list of audio codecs on the first page includes at least one of the audio codecs supported by the video endpoint, such as G.722 or G.711

AVTS R 6.0 Quick Setup

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Configuration of SIP video endpoints on Communication Manager 6.0

Administration of Avaya Series 1000 Video Conferencing and Avaya one-X® Communicator video endpoints and users using

System Manager

Perform the following steps to configure all Avaya Series 1000 Video Conferencing Endpoints and Avaya one-X® Communicator with SIP video. This section describes how to use System Manager to create an endpoint template and how to add users using these templates.

Creating a template

Table 2: Creating a template

1Creating a custom template for any SIP endpoint on System Manager

1.Click Elements >Templates >Endpoint, select Communication Manager 6.0 on theEndpoint Templates page and click New. Set the following parameters:

Set Type : 9630SIP, an alias for the 1000 series endpoints

Template Name : Avaya recommends naming the template according to its AV10x0 type and Communication Manager release, such as

AV1010_CM_6_0.

COR : 1

COS : 1 or an appropriate cos group for priority video calling andbit-ratemanagement

Note:

This applies to priority video users and is not required for minimal administration. See Avaya video Conferencing Solutions Networking Guide 6.0 for further details.

SIP trunk : AAR or specific SIP trunk used between System Manager and Communication Manager

2. Select the IP video check box.

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Configuration of SIP video endpoints on Communication Manager 6.0

Table 3: Creating a template

 

 

 

1

Enabling Call Appearace feature

 

 

1.

To enable the Call Appearance feature, clickButton Assignment, and set

 

 

 

the main buttons to call appr as follows :

 

 

Avaya 1010 : 1

 

 

Avaya 1020 : 1

 

 

Avaya 1030 : 1

 

 

Avaya 1040 : 3

 

 

Avaya one-X® Communicator: 3

 

 

Avaya 1050 : 7

 

 

 

Note:

 

 

 

The call appearances must be set to the maximum limit permitted for

 

 

 

each endpoint.

 

 

2.

Select the IP SoftPhone check box for Avayaone-X® Communicator. When

 

 

 

you select this check box, the title of the check box changes to IP Video

 

 

 

SoftPhone.

 

 

3.

Click Commit, and repeat this step for each endpoint.

 

 

 

 

 

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Configuration of SIP video endpoints on Communication Manager 6.0

Adding video users

Table 4: Adding video users

1Creating a New User Profile

On System Manager, click Users >Manage Users and click onNew to open theNew User Profile page. Fill in the following fields:

Last Name

First Name

Login Name : Example: ext@sip domain

Authentication Type : Basic

SMGR Login Password :

Shared Communication Profile Password : Corresponds to the

authorization password for the series Avaya Series 1000 Video Conferencing Endpoints and the password for Avaya one-X® Communicator.

2Assigning an address

On the New User Profile page, click theCommunication Profile drop-downarrow and underCommunication Address clickNew. Set the following parameters:

Type : Avaya SIP

Fully Qualified Address : ext@sip domain, which must match the Login Namein step 1.

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