Avaya 15-601040 User Manual
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IP Office

1400 Series Phone User Guide

Intended solely for use with Mid-MarketIP Office Release 8.1+

15-601040Issue 06d - (Monday, March 19, 2012)

© 2012 AVAYA All Rights Reserved.

Notices

While reasonable efforts have been made to ensure that the information in this document is complete and accurate at the time of printing, Avaya assumes no liability for any errors. Avaya reserves the right to make changes and corrections to the information in this document without the obligation to notify any person or organization of such changes.

Documentation disclaimer

Avaya shall not be responsible for any modifications, additions, or deletions to the original published version of this documentation unless such modifications, additions, or deletions were performed by Avaya.

End User agree to indemnify and hold harmless Avaya, Avaya's agents, servants and employees against all claims, lawsuits, demands and judgments arising out of, or in connection with, subsequent modifications, additions or deletions to this documentation, to the extent made by End User.

Link disclaimer

Avaya is not responsible for the contents or reliability of any linked Web sites referenced within this site or documentation(s) provided by Avaya. Avaya is not responsible for the accuracy of any information, statement or content provided on these sites and does not necessarily endorse the products, services, or information described or offered within them. Avaya does not guarantee that these links will work all the time and has no control over the availability of the linked pages.

Warranty

Avaya provides a limited warranty on this product. Refer to your sales agreement to establish the terms of the limited warranty. In addition, Avaya’s standard warranty language, as well as information regarding support for this product, while under warranty, is available to Avaya customers and other parties through the Avaya Support Web site: http://www.avaya.com/support. Please note that if you acquired the product from an authorized Avaya reseller outside of the United States and Canada, the warranty is provided to you by said Avaya reseller and not by Avaya.

Licenses

THE SOFTWARE LICENSE TERMS AVAILABLE ON THE AVAYA WEBSITE, HTTP://SUPPORT.AVAYA.COM/LICENSEINFO/ ARE APPLICABLE TO ANYONE WHO DOWNLOADS, USES AND/OR INSTALLS AVAYA SOFTWARE, PURCHASED FROM AVAYA INC., ANY AVAYA AFFILIATE, OR AN AUTHORIZED AVAYA RESELLER (AS APPLICABLE) UNDER A COMMERCIAL AGREEMENT WITH AVAYA OR AN AUTHORIZED AVAYA RESELLER. UNLESS OTHERWISE AGREED TO BY AVAYA IN WRITING, AVAYA DOES NOT EXTEND THIS LICENSE IF THE SOFTWARE WAS OBTAINED FROM ANYONE OTHER THAN AVAYA, AN AVAYA AFFILIATE OR AN AVAYA AUTHORIZED RESELLER, AND AVAYA RESERVES THE RIGHT TO TAKE LEGAL ACTION AGAINST YOU AND ANYONE ELSE USING OR SELLING THE SOFTWARE WITHOUT A LICENSE. BY INSTALLING, DOWNLOADING OR USING THE SOFTWARE, OR AUTHORIZING OTHERS TO DO SO, YOU, ON BEHALF OF YOURSELF AND THE ENTITY FOR WHOM YOU ARE INSTALLING, DOWNLOADING OR USING THE SOFTWARE (HEREINAFTER REFERRED TO INTERCHANGEABLY AS “YOU” AND “END USER”), AGREE TO THESE TERMS AND CONDITIONS AND CREATE A BINDING CONTRACT BETWEEN YOU AND AVAYA INC. OR THE APPLICABLE AVAYA AFFILIATE (“AVAYA”).

Avaya grants End User a license within the scope of the license types described below. The applicable number of licenses and units of capacity for which the license is granted will be one (1), unless a different number of licenses or units of capacity is specified in the Documentation or other materials available to End User. "Designated Processor" means a single stand-alonecomputing device. "Server" means a Designated Processor that hosts a software application to be accessed by multiple users. "Software" means the computer programs in object code, originally licensed by Avaya and ultimately utilized by End User, whether asstand-aloneproducts orpre-installedon Hardware. "Hardware" means the standard hardware originally sold by Avaya and ultimately utilized by End User.

License types

Designated System(s) License (DS). End User may install and use each copy of the Software on only one Designated Processor, unless a different number of Designated Processors is indicated in the Documentation or other materials available to End User. Avaya may require the Designated Processor(s) to be identified by type, serial number, feature key, location or other specific designation, or to be provided by End User to Avaya through electronic means established by Avaya specifically for this purpose.

Copyright

Except where expressly stated otherwise, no use should be made of materials on this site, the Documentation(s) and Product(s) provided by Avaya. All content on this site, the documentation(s) and the product(s) provided by Avaya including the selection, arrangement and design of the content is owned either by Avaya or its licensors and is protected by copyright and other intellectual property laws including the sui generis rights relating to the protection of databases. You may not modify, copy, reproduce, republish, upload, post, transmit or distribute in any way any content, in whole or in part, including any code and software. Unauthorized reproduction, transmission, dissemination, storage, and or use without the express written consent of Avaya can be a criminal, as well as a civil, offense under the applicable law.

Third Party Components

Certain software programs or portions thereof included in the Product may contain software distributed under third party agreements ("Third Party Components"), which may contain terms that expand or limit rights to use certain portions of the Product ("Third Party Terms"). Information regarding distributed Linux OS source code (for those Products that have distributed the Linux OS source code), and identifying the copyright holders of the Third Party Components and the Third Party Terms that apply to them is available on the Avaya Support Web site: http://support.avaya.com/Copyright.

Preventing toll fraud

"Toll fraud" is the unauthorized use of your telecommunications system by an unauthorized party (for example, a person who is not a corporate employee, agent, subcontractor, or is not working on your company's behalf). Be aware that there can be a risk of toll fraud associated with your system and that, if toll fraud occurs, it can result in substantial additional charges for your telecommunications services.

Avaya fraud intervention

If you suspect that you are being victimized by toll fraud and you need technical assistance or support, call Technical Service Center Toll Fraud Intervention Hotline at +1-800-643-2353for the United States and Canada. For additional support telephone numbers, see the Avaya Support Web site: http://support.avaya.com

Suspected security vulnerabilities with Avaya products should be reported to Avaya by sending mail to: securityalerts@avaya.com.

Trademarks

Avaya and Aura are trademarks of Avaya, Inc.

The trademarks, logos and service marks (“Marks”) displayed in this site, the documentation(s) and product(s) provided by Avaya are the registered or unregistered Marks of Avaya, its affiliates, or other third parties. Users are not permitted to use such Marks without prior written consent from Avaya or such third party which may own the Mark. Nothing contained in this site, the documentation(s) and product(s) should be construed as granting, by implication, estoppel, or otherwise, any license or right in and to the Marks without the express written permission of Avaya or the applicable third party. Avaya is a registered trademark of Avaya Inc. All non-Avayatrademarks are the property of their respective owners.

Downloading documents

For the most current versions of documentation, see the Avaya Support Web site: http://www.avaya.com/support

Contact Avaya Support

Avaya provides a telephone number for you to use to report problems or to ask questions about your product. The support telephone number is 1-800-242-2121in the United States. For additional support telephone numbers, see the Avaya Web site: http://www.avaya.com/support

1400 Series Phone User Guide

Page 2

IP Office

15-601040Issue 06d (Monday, March 19, 2012)

Contents

Contents

 

1.

Introduction

 

1.1

Important Safety.....................................................................Information

9

1.2

'08 Phones.....................................................................

10

1.3

'16 Phones.....................................................................

11

1.4

Button Modules.....................................................................

12

1.5

Phone Keys.....................................................................

13

1.6

The Phone.....................................................................Stand

14

1.7

Labels .....................................................................

15

1.8

The Main Phone.....................................................................Menus

15

1.9

Other Menus.....................................................................

17

1.10 Phone Status.....................................................................Letters

18

1.11 Appearance.....................................................................Buttons/Menu

19

 

1.11.1............................................................................Using the Appearance Menu

20

 

1.11.2............................................................................Call Apperance Buttons

21

 

1.11.3............................................................................Bridged Appearance Buttons

23

 

1.11.4............................................................................Call Coverage Buttons

25

 

1.11.5............................................................................Line Appearance Buttons

27

2.

Making Calls

 

2.1

En-Bloc Dialing.....................................................................

31

2.2

Call Soft Key.....................................................................Options

32

2.3

Calling a Person.....................................................................from the Contacts List

33

2.4

Calling a Person.....................................................................from the Call Log

33

2.5

Redialling a.....................................................................Previous Number

34

2.6

Making a Page.....................................................................Call

34

2.7

Withholding.....................................................................Your Number

35

2.8

Adjust the Call.....................................................................Volume

36

2.9

Muting a Call.....................................................................

36

2.10 Ending Calls.....................................................................

36

6.

Transferring Calls

 

6.1

Transfer to.....................................................................Voicemail

52

6.2

Transferring.....................................................................a Held Call

52

7. Account Codes

 

7.1

Forced Account.....................................................................Code Entry

54

7.2

Manual Account.....................................................................Code Entry

54

8.

Conference Calls

 

8.1

Starting a Conference.....................................................................

56

8.2

Adding a Call.....................................................................to a Conference

56

8.3

Viewing Conference.....................................................................Details

57

8.4

Dropping/Muting.....................................................................Parties

57

8.5

Holding a Conference.....................................................................Call

57

9.

Headset Operation

 

9.1

Headset Volume.....................................................................

60

9.2

Default Handsfree.....................................................................Audio Path

60

10.Handsfree Speaker Operation

 

10.1 Speaker Volume.....................................................................

62

10.2

Default Handsfree.....................................................................Audio Path

62

11.Contacts/Directory

 

11.1

Viewing Contacts.....................................................................Details

65

11.2

Make a Call.....................................................................from the Directory

66

11.3

Using the.....................................................................Directory for Other Functions

66

11.4

Adding a .....................................................................New Contact

67

 

11.4.1............................................................................Add a Contact from the Call Log

68

 

11.4.2............................................................................Add a Contact from the Redial List

68

11.5

Editing a Contact.....................................................................

69

11.6

Deleting a.....................................................................Contact

70

3.

Answering Calls

 

12.Call Log

 

 

3.1

Divert a Call.....................................................................to Voicemail

39

12.1

Using the Call Log

73

 

3.2

Ignore an Incoming Call

39

 

12.2

Making a Call from the Call Log

73

 

3.3

Answering a Page Call

39

 

12.3

Viewing Call Details

74

 

3.4

Auto Answer

39

 

12.4

Deleting a Record

75

 

3.5

Call Pickup

40

 

12.5

Deleting All.....................................................................Records

75

 

4.

Redialling

 

12.6

Adding a .....................................................................Record to Your Contacts

76

 

 

13.Voicemail

 

 

4.1

Redial a Call.....................................................................(One Mode)

42

 

 

4.2

Redial a Call.....................................................................(List Mode)

42

13.1 Message Waiting Indication

78

 

4.3

Selecting Your Redial Mode

43

 

13.2 Checking Messages

79

 

4.4

View Call Details

44

 

13.3 Sending a Message

80

 

4.5

Add a Call to Your Contacts

44

 

13.4 Mailbox Greeting

81

 

 

 

 

 

 

5. Holding and Parking Calls

 

13.5 Email Mode.....................................................................

82

 

 

13.6 Changing Your Voicemail Code

83

 

5.1

Holding Calls

47

 

13.7 Voicemail On/Off

83

 

 

 

5.1.1 Holding a Call

47

 

 

 

13.8 Transfer to Voicemail

84

 

 

 

5.1.2 Taking a Call Off Hold

47

 

 

 

13.9 Send a Call to Voicemail

84

 

 

 

5.1.3 Switching Between Calls

48

 

 

 

13.10 Visual Voice

84

 

 

 

5.1.4 Transfer a Held Call

48

 

 

 

 

 

 

 

5.2

Parking Calls.....................................................................

49

14.Logging In/Out

 

 

 

 

5.2.1 Park............................................................................Using the Menu

50

14.1 Logging In

87

 

 

 

5.2.2 Unpark (Features Menu)

50

 

 

 

14.1.1 Logging In on a Phone Already in Use

87

 

 

 

5.2.3 Unpark (Status Menu)

50

 

 

 

14.1.2 Logging In on a Not Logged In Phone

87

 

 

 

 

 

 

 

 

 

 

14.2 Logout .....................................................................

87

 

 

 

 

 

 

 

1400 Series Phone User Guide

 

 

 

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IP Office

 

 

15-601040Issue 06d (Monday, March 19, 2012)

14.3 Lock .....................................................................

88

17.2.20...........................................................................Self-Administer

121

 

14.4 Auto Lock.....................................................................

89

17.2.21...........................................................................Send All Calls

121

 

14.5 Unlock .....................................................................

89

17.2.22...........................................................................Set Hunt Group Night Service

121

 

14.6 Changing Your Login Code.....................................................................

90

17.2.23...........................................................................Time of Day

122

 

14.7 Unregistering.....................................................................

90

17.2.24...........................................................................Timer

122

 

15.Redirecting Calls

 

17.2.25...........................................................................User

123

 

 

18.Phone Settings

 

 

15.1 Follow Me.....................................................................

93

 

 

 

15.1.1............................................................................Follow Me To (Features Menu)

94

18.1

Mobile Twinning.....................................................................

127

 

 

15.1.2............................................................................Follow Me (Status Menu)

94

18.2 Withhold.....................................................................Number

127

 

 

15.1.3............................................................................Follow Me Here (Features Menu)

95

18.3

Redial Mode.....................................................................

128

 

15.2 Forwarding Calls.....................................................................

96

18.4

En-Bloc .....................................................................Dialing

129

 

 

15.2.1............................................................................Forward Unconditional (Status Menu)

98

18.5

Erase Options.....................................................................

129

 

 

15.2.2............................................................................Forward Unconditional (Features Menu)

99

18.6

Auto Lock.....................................................................

130

 

 

15.2.3...........................................................................Forward On No Answer (Status Menu)

100

18.7

Ringer Controls.....................................................................

131

 

 

15.2.4...........................................................................Forward On Busy (Status Menu)

101

18.7.1...........................................................................Disabling the Ringer

131

 

 

15.2.5 Forward On Busy/No Answer (Features

 

18.7.2...........................................................................Visual Alerting

132

 

 

Menu)............................................................................

102

18.7.3...........................................................................Audible Alerting

132

 

15.3 Do Not Disturb.....................................................................

103

18.7.4...........................................................................Coverage Ring

132

 

 

15.3.1...........................................................................DND On/Off (Features Menu)

104

18.7.5...........................................................................Ring Sound

133

 

 

15.3.2...........................................................................DND Off (Status Menu)

104

18.7.6...........................................................................Ringer Volume

134

 

 

15.3.3...........................................................................Do Not Disturb Exceptions

104

18.7.7...........................................................................Internal Auto Answer

134

 

15.4 Twinning.....................................................................

105

18.8

Display Controls.....................................................................

135

 

 

15.4.1...........................................................................Mobile Twinning Control

105

18.8.1...........................................................................Display Brightness

135

 

16.Groups

 

18.8.2...........................................................................Display Contrast

135

 

 

18.8.3 Call Timer Display

136

 

16.1 Group Membership

108

 

18.8.4 Last Call Duration Display

136

 

 

16.1.1 Group Membership On/Off (Status Menu)

108

 

 

18.8.5 Display Language

137

 

 

16.1.2 Group Membership On/Off (Features Menu)

109

 

 

18.8.6 Display Name

138

 

16.2 Group Service Status and Fallback

110

 

18.8.7 A-Menu Auto Exit

138

 

 

16.2.1 Changing the Group Service Status

 

 

 

 

18.8.8 Show Call Waiting

139

 

 

(Features Menu)

111

 

 

18.8.9 Inactivity Timer (Auto Return)

139

 

 

16.2.2 Changing the Group Service Status (Status

 

 

 

 

18.9

Volume and Sound

140

 

 

Menu)............................................................................

112

 

 

16.2.3...........................................................................Changing the Group Fallback

113

18.9.1...........................................................................Button Clicks

141

 

17.Button Features

 

18.9.2...........................................................................Error Tones

141

 

 

18.9.3...........................................................................Ringer Volume

141

 

17.1 Programming a Button.....................................................................

116

18.9.4...........................................................................Handset Volume

141

 

17.2 Features.....................................................................

117

18.9.5...........................................................................Headset Volume

141

 

 

17.2.1...........................................................................Abbreviated Dial

118

18.9.6...........................................................................Speaker Volume

142

 

 

17.2.2...........................................................................Abbreviated Dial Program

118

18.9.7...........................................................................Automatic Gain Control

142

 

 

17.2.3...........................................................................Account Code Entry

118

18.9.8...........................................................................Default Handsfree Audio Path

142

 

 

17.2.4...........................................................................AD Suppress

118

19.Status Menu

 

 

 

17.2.5...........................................................................Automatic Callback

118

 

 

 

17.2.6...........................................................................Breakout

118

19.1

Do Not Disturb.....................................................................

146

 

 

17.2.7...........................................................................Call Forwarding All

118

19.2

Follow Me.....................................................................To

146

 

 

17.2.8...........................................................................Call Park

119

19.3

Follow Me.....................................................................Here

147

 

 

17.2.9...........................................................................Call Park to Other Ext

119

19.4

Forward.....................................................................On Busy

147

 

 

17.2.10...........................................................................Call Pickup

119

19.5

Forward.....................................................................On No Answer

148

 

 

17.2.11...........................................................................Directed Call Pickup

119

19.6

Forward.....................................................................Unconditional

148

 

 

17.2.12...........................................................................Directory

119

19.7

Forwarded.....................................................................Here

149

 

 

17.2.13...........................................................................Drop

119

19.8

Group Membership.....................................................................

149

 

 

17.2.14...........................................................................Flash Hook

119

19.9

Group Service.....................................................................Status

149

 

 

17.2.15...........................................................................Group

120

19.10 Mobile .....................................................................Twinning

150

 

 

17.2.16...........................................................................Group Paging

120

19.11 Parked.....................................................................Calls

150

 

 

17.2.17...........................................................................Headset Toggle

120

19.12 System.....................................................................Alarms

150

 

 

17.2.18...........................................................................Internal Auto Answer

120

20.Short Codes

 

 

 

17.2.19...........................................................................Ringer Off

120

 

 

 

 

 

 

 

 

1400 Series Phone User Guide

 

 

 

Page 4

 

IP Office

 

 

15-601040Issue 06d (Monday, March 19, 2012)

 

 

 

 

 

Contents

 

21.System Administration

23.33 Twinning.....................................................................

181

 

Index ...............................................................................

183

 

21.1

Checking.....................................................................the System and Software Version

156

 

 

21.2

Checking.....................................................................the Time Settings

157

 

 

21.3

Setting the.....................................................................Date

157

 

 

21.4

Setting the.....................................................................Time

158

 

 

21.5

Setting the.....................................................................Time Offset

158

 

 

21.6

System Shutdown.....................................................................

159

 

 

21.7

Memory.....................................................................Card Management

160

 

 

21.8

System Alarms.....................................................................

161

 

 

21.9

Configuring.....................................................................SSL VPN Service

161

 

 

22.The Phone Menus

 

 

 

22.1

Features.....................................................................Menu

165

 

 

22.2

Self-Administer.....................................................................Menu

167

 

 

22.3

Visual Voice.....................................................................Menu

168

 

 

22.4

Status Menu.....................................................................

169

 

 

22.5

Phone A.....................................................................-Menu

170

 

 

22.6

Call Log.....................................................................Menu

171

 

 

22.7

Contacts.....................................................................Menu

172

 

 

22.8

Redial Menu.....................................................................

173

 

 

22.9

Phone Locked.....................................................................Menu

174

 

 

22.10

System.....................................................................Admin Menu

175

 

 

22.11

Error Screens.....................................................................

176

 

 

23.Glossary

 

 

 

23.1

Abbreviated.....................................................................Ring

178

 

 

23.2

Appearance.....................................................................Button

178

 

 

23.3

Attention.....................................................................Ring

178

 

 

23.4

Auto Hold.....................................................................

178

 

 

23.5

Bridged .....................................................................Appearance Button

178

 

 

23.6

Call Appearance.....................................................................Button

178

 

 

23.7

Call Coverage.....................................................................Button

178

 

 

23.8

Coverage.....................................................................Ring

178

 

 

23.9

Do Not Disturb.....................................................................

178

 

 

23.10

Do Not.....................................................................Disturb Exceptions

179

 

 

23.11

Follow .....................................................................Me

179

 

 

23.12

Follow .....................................................................Me Here

179

 

 

23.13

Follow .....................................................................Me To

179

 

 

23.14

Forward.....................................................................on Busy

179

 

 

23.15

Forward.....................................................................on No Answer

179

 

 

23.16

Forward.....................................................................Unconditional

179

 

 

23.17

Group .....................................................................

180

 

 

23.18

Idle Line.....................................................................Preference

180

 

 

23.19

Internal.....................................................................Twinning

180

 

 

23.20

Line Appearance.....................................................................Button

180

 

 

23.21

Logged.....................................................................Out

180

 

 

23.22

Login Code.....................................................................

180

 

 

23.23

Missed.....................................................................Call

180

 

 

23.24

Missed.....................................................................Group Call

180

 

 

23.25

Mobile .....................................................................Twinning

181

 

 

23.26

Park Call.....................................................................

181

 

 

23.27

Park Slot.....................................................................Number

181

 

 

23.28

Ringing.....................................................................Line Preference

181

 

 

23.29

Short Codes.....................................................................

181

 

 

23.30

Small Community.....................................................................Network

181

 

 

23.31 System.....................................................................Administrator

181

 

 

23.32

System.....................................................................Phone User

181

 

 

 

 

 

 

 

1400 Series Phone User Guide

 

Page 5

 

IP Office

15-601040Issue 06d (Monday, March 19, 2012)

Chapter 1.

Introduction

1400 Series Phone User Guide

Page 7

IP Office

15-601040Issue 06d (Monday, March 19, 2012)

Introduction:

1. Introduction

This guide is for 1408 and 1416 phones when being used on an Avaya <%TARGET2%> telephone system.

1416 Telephone

1408 Telephone

1.1Important Safety Information

! Warning: This handset may pickup small metal objects such as metal pins or staples.

During a power surge, EFT or ESD, calls may be dropped. After a power surge, EFT or ESD, it is normal for the

phone to restart.

Using a cell phone, mobile phone, GSM phone or two-wayradio in close proximity to an Avaya telephone might cause interference.

The phone should not be connected directly to the outdoor telecommunication network.

1400 Series Phone User Guide

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15-601040Issue 06d (Monday, March 19, 2012)

1.2 '08 Phones

The diagram below shows the main features of a 1408 phone.

This phone has 8 programmable buttons.

By default the first 3 buttons are used as appearance buttons for calls you make and receive. Your system administrator can configure additional appearance buttons.

Any button not configured as appearance buttons can be configured for a range of telephone system features. These are called feature buttons. Your system administrator can do this or, for a limited number of functions, you can do this using the phones self-administration 116 menu.

The phone includes an integral stand that can be flipped to either of two positions without needing any tools. When used in the upright position, a plastic peg in the earpiece rest area for the handset can be reversed if a more secure grip on the handset when not in use is required.

The phone includes a handsfree speaker and microphone for operation as a handsfree speakerphone. The speaker is located under the handset. The microphone is located at the bottom right of the keypad.

The phone includes a headset socket for connection of phone headsets.

1400 Series Phone User Guide

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IP Office

15-601040Issue 06d (Monday, March 19, 2012)

Introduction: '08 Phones

1.3 '16 Phones

The diagram below shows the main features of a 1416 phone.

The display angle can be adjusted for optimal viewing.

This phone has 16 programmable buttons.

The phone also supports up to 3 add-onBM32 button modules, each providing an addition 32 buttons.

By default the first 3 buttons are used as appearance buttons for calls you make and receive. Your system administrator can configure additional appearance buttons.

Any button not configured as appearance buttons can be configured for a range of telephone system features. These are called feature buttons. Your system administrator can do this or, for a limited number of functions, you can do this using the phones self-administration 116 menu.

The phone includes an integral stand that can be flipped to either of two positions without needing any tools. When used in the upright position, a plastic peg in the earpiece rest area for the handset can be reversed if a more secure grip on the handset when not in use is required.

The phone includes a handsfree speaker and microphone for operation as a handsfree speakerphone. The speaker is located under the handset. The microphone is located at the bottom right of the keypad.

The phone includes a headset socket for connection of phone headsets.

1400 Series Phone User Guide

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IP Office

15-601040Issue 06d (Monday, March 19, 2012)

1.4 Button Modules

The 1416 and 1616 phones can support addition units called button modules. Each button module provides the phone with an additional 32 buttons which can be used as appearance buttons 19and orfeature buttons 116 .

Up to 3 button modules can be attached to a 1416 or 1616 phone. However the number of button modules supported by the telephone system may be limited by the total number of button modules attached to other phones on the telephone system.

Do not connect or disconnect a button module yourself. Your system administrator will arrange this if necessary. Failure to connect and restart the equipment in the correct order may cause the phone to not function correctly.

The button module used for 1416 phones is not interchangeable with that used for 1616 phones and vice versa.

1400 Series Phone User Guide

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