Avaya 1200 User Manual

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Accessing the Avaya 1200 Series IP Deskphone

Note 1: When you log on to the Avaya 1200 Series IP Deskphone for the first time, the system prompts you for a location. For more information, see“Selecting a location” on page 56.

Note 2: The IP Deskphone retains the previous user logon ID, which appears after the ID prompt whenever the IP Deskphone reboots.

To logon to the IP Deskphone:

abc

1.

Press the abc/123 context-sensitivesoft

 

 

key to toggle between alphabetic or

 

 

numeric input.

 

2.

Use the dialpad to enter your user ID

 

 

login at the prompt.

Note: Use the left navigation key to backspace and remove a previous user ID.

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Accessing the Avaya 1200 Series IP Deskphone

Login

3. Press the Login context-sensitivesoft

 

key.

 

If Authentication is enabled by your

 

system administration, you are

 

presented with the Authentication ID

 

screen. The authentication ID is

 

autofilled with your user ID.

 

If Authentication is not enabled, a new

 

screen appears and prompts you for

 

your password.

 

a. Press the abc/123 context-sensitive

 

soft key to toggle between alphanumeric

 

or numeric input.

 

b. Use the dialpad to enter your

 

authentication ID login at the prompt.

 

c. Press the Login context-sensitivesoft

 

key.

 

A new screen appears and prompts you

 

for your user password.

 

4. Enter your password by using the

 

dialpad.

 

Note 1: When you enter your password,

 

the last character entered appears.

 

However, all previous characters are

 

hidden.

 

Note 2: When you enter your password

 

and you use the navigation key to

 

backspace, you erase all the characters

 

and must completely reenter your

 

password again.

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Accessing the Avaya 1200 Series IP Deskphone

 

 

 

 

 

5. Press the Next context-sensitivesoft

 

 

key.

Next

 

 

Cancel

Note: You can cancel the login process

 

 

by pressing one of the following keys:

 

 

Cancel context-sensitivesoft key

 

 

Goodbye fixed key

 

 

Quit fixed keys

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Accessing the Avaya 1200 Series IP Deskphone

Configuring the duration of the login

After you enter your logon ID and password the Duration screen appears. You can enter the maximum length of time of the session. If you choose to use the default duration Permanent, you remain logged on to the IP Deskphone until you log off.

To configure the login duration:

 

1. Choose one of the following:

Next

— Press the Next context-sensitivesoft

 

key to set the logon duration to

 

Permanent. A login confirmation

 

screen appears.

Timed

Period

Next

Press the Timed context-sensitivesoft key to open a screen to set a maximum time to remain logged in.

Note: If you press theTimed contextsensitive soft key, you must then set the duration of the login.

2.Press the Period context-sensitivesoft key to toggle the logon duration entries between hours or days.

3.Do one of the following:

Use the dialpad to enter the number of hours or days you want to remain logged on and press the Next context-sensitivesoft key.

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Accessing the Avaya 1200 Series IP Deskphone

 

 

 

Back

— Press the Back context-sensitive

 

 

soft key to return to the permanent

 

 

logon screen.

Cancel

— Press the Cancel context-sensitive

 

 

soft key to return to the first logon

 

 

screen.

Timed logoff

When you determine a logon time other than permanent, the IP Deskphone reminds you of your expiry time.

Timed logoff while the IP Deskphone is idle

When the login time expires and the IP Deskphone is idle (not on a call), you can do one of the following at the prompt:

Press the Yes context-sensitivesoft key to log off immediately.

Press the No context-sensitivesoft key to switch to Permanent logon.

Press the Quit orRelease/Goodbye key to logout immediately.

If you do not respond, the prompt times out in 45 seconds and the IP Deskphone logs off.

If you answer a call during the logout prompt, the logon switches to permanent login.

Timed logoff while on a call

When the login time expires while you are on a call, you can do one of the following at the prompt:

Press the Yes context-sensitivesoft key to log off immediately.

Press the No context-sensitivesoft key to switch to Permanent logon.

Press the Quit key to dismiss the log out prompt and switch to permanent login.

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Accessing the Avaya 1200 Series IP Deskphone

Press the Release/Goodbye key to dismiss the logout prompt and switch to permanent login.

Note: If you press theRelease/Goodbye key to dismiss the logout prompt, you also terminate the call.

If you do not respond, the prompt times out in 45 seconds and the IP Deskphone switches to permanent login.

Selecting a location

When you first login to the IP Deskphone, the system prompts you for a location. The location you select is saved in your User Profile.

Depending on your service provider, the Enhanced Emergency Service uses the location you select or the Directory Number (DN) on the call server, when handling emergency calls. The configuration of the call server determines how emergency service calls are handled by your IP Deskphone.

Note 1: During an emergency call, you cannot log out from the IP Deskphone or release or disconnect the call. The IP Deskphone remains connected to the emergency service until the emergency service operator disconnects it.

Note 2: If the login time expires during an emergency call, a prompt does not appears and the IP Deskphone automatically switches to permanent login.

Note 3: When you set your user profile for the first time, you must confirm that the selected location is correct. You can view your location by accessing the IP Deskphone information screen. For more information, see“Viewing the IP Deskphone information” on

page 165.)

User Profile

Your User Profile contains your specific settings and data. You are prompted to create a User Profile the first time you log on to your IP Deskphone. If you delete your User Profile, the IP Deskphone reboots, and you must log on and create a new User Profile. When you log on to

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Accessing the Avaya 1200 Series IP Deskphone

your IP Deskphone, your specific settings and data are automatically available for you.

The information stored in your user profile includes:

Independent volume adjustments for handset, headset, and handsfree

Alerting Volume adjustment

Idle Screen display text

Display Contrast and Backlight Screen Saver settings

Voice Mail settings (number and mailbox ID)

User location (from a server-providedlist)

Time, Date, and Zone format settings

Default dialing (alpha/numeric)

Call Ignore action (local/network)

Search method (Name, First character, Index)

Dialing pattern default (alpha/numeric)

Address Book entries

Call Inbox entries

Programmable keys configuration

Confirmation logon screen

When you complete the logon process, the logon confirmation screen appears. Press the OK context-sensitivesoft key to complete the logon process.

If the login is unsuccessful, a login error message Failed to login user, Authentication required appears. Press theOK contextsensitive soft key to return to the first logon screen. The most common cause for logon failure is the incorrect entry of your password.

Note: In case of login failures, the IP Deskphone displays the message “Failed to login user” and then automatically returns to the login screen.

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Accessing the Avaya 1200 Series IP Deskphone

Logging off from the Avaya 1200 Series IP Deskphone

To log off from the IP Deskphone:

1. Press the Services fixed key, and then selectLogout from the menu.

abc

 

2.

Press the abc/123 context-sensitivesoft

 

 

key to toggle between alphabetic or

 

 

numeric input.

 

3.

Use the dialpad to enter your password

 

 

at the prompt.

 

4.

Choose one of the following:

Logout

Back

— Press the Logout context-sensitive

soft key to complete the logout

 

or

process. The IP Deskphone returns

to the User Login screen.

— Press the Back context-sensitivesoft key to remain logged on and return to the Services menu.

Logging on and off from a different extension

This feature allows you to log on to a different deskphone using your own extension number.

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Accessing the Avaya 1200 Series IP Deskphone

To log on from a different deskphone

Feature

1. Press the Feature soft key.

Elogl

2.Press the Elogl soft key.

The screen displays Extension login?

Yes

3.Press the Yes soft key.

The deskphone displays the following prompt: User ID:>

4.Using the key pad, enter the extension number of your deskphone.

Done

5.Press the Done soft key.

The deskphone displays the following prompt: Password:>

6.Using the key pad, enter the password for your deskphone.

The deskphone displays the confirmation message Login OK.

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Accessing the Avaya 1200 Series IP Deskphone

To log off from a different deskphone

Feature

1. Press the Feature soft key.

ElogO

2.Press the ElogO soft key.

The screen displays Extension logout?

Yes

3.Press the Yes soft key.

The deskphone displays the following prompt: Password:>

4.Using the key pad, enter the extension number of your deskphone.

Done

5.Press the Done soft key.

The deskphone displays the confirmation message Logout OK.

Making an emergency call

You can use the Avaya 1200 Series IP Deskphone to make an emergency call to the Public Safety Answering Point (PSAP) from any accessible screen without logging on.

When you pick up the handset, press the handsfree button or headset button without logging on, a message “Emergency calls only” appears,

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