Avaya 1200 User Manual

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Receiving a call

 

 

 

 

 

Enable

— To forward calls to the last number

 

 

 

to which calls were forwarded, press

 

 

 

the Enable soft key.

 

 

 

OR

 

Edit

— To forward calls to a different

 

 

 

number, press the Edit soft key and

 

 

 

enter the number that you want to

 

Save

forward the calls to.

 

 

 

— Press the Save soft key to save the

 

Enable

new number.

 

— Press the Enable soft key.

 

 

 

 

 

 

The screen displays Forward> and the

 

 

 

number to which calls will be forwarded.

 

To activate call forwarding–busy:

Feature

1. Press the Feature soft key.

CFwd

2.Press the CFwd soft key.

The screen displays Call Forward?

Yes

3. Press the Yes soft key.

Busy

4.Press the Busy soft key.

The screen displays Forward On Busy?

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Receiving a call

 

5. Specify the number that you want to

 

forward the calls to:

Enable

— To forward calls to the last number

 

to which calls were forwarded, press

 

the Enable soft key.

 

OR

Edit

— To forward calls to a different

 

number, press the Edit soft key and

 

enter the number that you want to

Save

forward the calls to.

 

— Press the Save soft key to save the

Enable

new number.

— Press the Enable soft key.

 

 

The screen displays Forward> and the

 

number to which calls will be forwarded.

To cancel call forwarding:

 

Feature

1. Press the Feature soft key.

 

CFwd

2.Press the soft key for whichever type of call forwarding is enabled:

All

Busy

NoAns

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Receiving a call

Yes

3.Press the Yes soft key.

The screen displays the last number to which calls were forwarded.

Disable

4.Press the Disable soft key.

The screen displays Cancel forward> to confirm the change.

Note: If the IP Deskphone is ringing or is in Do Not Disturb mode, you cannot forward the call.

Follow me

Follow me to is used to redirect your calls to another extension where you will be working. The calls are presented with your user name so that you can distinguish them from calls for the extension’s assigned user. This allows you to share another person's phone without logging them off their phone.

When you enable Follow me, the screen on your phone displays a message to confirm that the feature is active, and indicates the extension where the calls are redirected to. On the phone to which your calls are redirected, the screen displays a message to confirm that the feature is active and receiving calls from your extension.

The redirected calls are subject to all of your user settings as if they were ringing at your phone. For example, if you do not answer the redirected call, or if the line is busy, the redirected call is treated like an unanswered call to your own extension.

Two options are available:

Follow Me To—usethis option to enable the feature from your own phone.

Follow Me Here—usethis option to enable the feature from the extension where you want to receive your calls.

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Receiving a call

To redirect calls using Follow Me To:

Feature

1. Press the Feature soft key.

FolTo

2.Press the FolTo soft key.

The screen displays Follow Me To?

Yes

Enable

Edit

Done

Enable

3.Press the Yes softkey.

The screen displays the last number to which calls were redirected.

4.Specify the number that you want to redirect the calls to:

To redirect calls to the same number, press the Enable soft key.

OR

To redirect calls to a different number, press the Edit soft key and enter the number that you want to redirect the calls to.

Press the Done soft key to save the new number.

Press the Enable soft key.

The screen displays Activation OK. .

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Receiving a call

To redirect calls using Follow Me Here:

Feature

1. Press the Feature soft key.

Here+

2.Press the Here+ soft key.

The screen displays Follow Me Here?

Yes

Enable

Edit

Done

Enable

3.Press the Yes softkey.

The screen displays the last number to which calls were redirected.

4.Specify the number that you want to redirect the calls to:

To redirect calls to the same number, press the Enable soft key.

OR

To redirect calls to a different number, press the Edit soft key and enter the number that you want to redirect the calls to.

Press the Done soft key to save the new number.

Press the Enable soft key.

The screen displays Activation OK. .

To cancel Follow Me Here:

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Receiving a call

When you cancel Follow Me Here, you must do so from the same extension where you activated the feature and received the redirected calls.

Feature

1. Press the Feature soft key.

Here-

2.Press the Here- soft key.

The screen displays Cancel Follow Me Here?

Yes

3. Press the Yes softkey.

Edit

4.Press the Edit soft key and at the prompt, enter your own extension number.

Done

5.Press the Done soft key when you have finished entering your extension number.

Enable

6.Press the Enable soft key.

The screen displays Activation OK.

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The Address Book

The Address Book

The Address Book is a personal directory of contacts from which you can make a phone call.You can access the Address Book while on a call and start a new call from the highlighted contact. You can use the Address Book for the following:

“Viewing the Address Book” on page 107

“Initiating a call from the Address Book” on page 107

“Adding a contact to your Address Book” on page 109

“Editing a contact in your Address Book” on page 110

“Copying information to the Address Book” on page 114

“Searching for a contact in the Address Book” on page 116

Viewing the Address Book

To access the Address Book, press the Directory fixed key or press theView context-sensitivesoft key, and then selectAddress Book from the menu. SeeFigure on page 107.

To view information about a contact use the navigation button to highlight a name, and then press the View context-sensitivesoft key. The name, SIP address, and designation of contact or not asFriend appears.

When you view the details of a contact, you can:

Edit the contact information. For more information, see “Editing a contact in your Address Book” on page 110.

Initiating a call from the Address Book

You can initiate a call directly from your IP Deskphone Address Book.

Note: If your service provider requires that a Directory Number (DN) be used to initiate a call, the Address Book entry must have the DN to initiate a call.

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The Address Book

First, go off-hookby using one of the methods described in the section“Making a call using off-hook dialing” on page 78.

You can also access the Address Book while on an active call and initiate a new call. The IP Deskphone automatically places the active call on hold when you initiate a new call.

To initiate a call to a contact stored in the Address Book:

1.Press the Directory fixed key to select a contact from the Address Book to call.

2.Press the Up/Down navigation key to highlight a contact on the list.

View

 

3.

Press the View context-sensitivesoft

 

 

key to make a call to the contact.

 

4.

Choose one of the following:

Call

Back

— Press the Call context-sensitivesoft

 

or

key to make a call to the contact.

 

 

— Press the Back context-sensitive

 

 

soft key to return to the off-hook

 

 

screen.

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The Address Book

Adding a contact to your Address Book

You can add a new contacts to the Address Book of the IP Deskphone.

To add a contact to your Address Book:

1. Choose one of the following:

— Press the Directory fixed key.

Add

— Press the Add context-sensitivesoft

 

 

key, select Address Book from the

 

menu, and then press the New

 

context-sensitivesoft key.

abc

Next

Back

2.Press the abc/123 context-sensitivesoft key to toggle between alphabetic and numeric characters.

3.Choose one of the following:

Use the dialpad to enter a name for the new contact and press the Next context-sensitivesoft key to continue.

Press the Back context-sensitivesoft key to return to the previous menu.

4.Use the dialpad to enter a phone number or SIP address (URI) for the new contact.

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The Address Book

Yes

No

Back

Ok

5.Do one of the following to complete the entry:

Press the Yes context-sensitivesoft key to add the contact to a group and then select the group for the contact to be added.

Press the No context-sensitivesoft key if you do not want the contact to a group, and return to the address menu screen.

Press the Back context-sensitivesoft key to return to the previous menu.

6.Press the Ok context-sensitivesoft key to complete the entry and return to the Address Book menu.

Editing a contact in your Address Book

You can edit a contact in your Address Book.

To edit a contact in your Address Book:

1. Press the Directory fixed key.

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