Avaya 1040E User Manual
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Avaya 1140E IP Deskphone with SIP Software User Guide

SIP Software Release 4.0

Document Status: Standard

Document Version: 07.03

Part Code: NN43113-101

Date: November 2010

© 2010 Avaya Inc. All Rights Reserved.

Notices

While reasonable efforts have been made to ensure that the information in this document is complete and accurate at the time of printing, Avaya assumes no liability for any errors. Avaya reserves the right to make changes and corrections to the information in this document without the obligation to notify any person or organization of such changes.

Documentation disclaimer

Avaya shall not be responsible for any modifications, additions, or deletions to the original published version of this documentation unless such modifications, additions, or deletions were performed by Avaya. End User agree to indemnify and hold harmless Avaya, Avaya’s agents, servants and employees against all claims, lawsuits, demands and judgments arising out of, or in connection with, subsequent modifications, additions or deletions to this documentation, to the extent made by End User.

Link disclaimer

Avaya is not responsible for the contents or reliability of any linked Web sites referenced within this site or documentation(s) provided by Avaya. Avaya is not responsible for the accuracy of any information, statement or content provided on these sites and does not necessarily endorse the products, services, or information described or offered within them. Avaya does not guarantee that these links will work all the time and has no control over the availability of the linked pages.

Warranty

Avaya provides a limited warranty on this product. Refer to your sales agreement to establish the terms of the limited warranty. In addition, Avaya’s standard warranty language, as well as information regarding support for this product, while under warranty, is available to Avaya customers and other parties through the Avaya Support Web site: http://www.avaya.com/ support

Please note that if you acquired the product from an authorized reseller, the warranty is provided to you by said reseller and not by Avaya.

Licenses

THE SOFTWARE LICENSE TERMS AVAILABLE ON THE AVAYA WEBSITE, HTTP://SUPPORT.AVAYA.COM/ LICENSEINFO/ ARE APPLICABLE TO ANYONE WHO DOWNLOADS, USES AND/OR INSTALLS AVAYA SOFTWARE, PURCHASED FROM AVAYA INC., ANY AVAYA AFFILIATE, OR AN AUTHORIZED AVAYA RESELLER (AS APPLICABLE) UNDER A COMMERCIAL AGREEMENT WITH AVAYA OR AN AUTHORIZED AVAYA RESELLER. UNLESS OTHERWISE AGREED TO BY AVAYA IN WRITING, AVAYA DOES NOT EXTEND THIS LICENSE IF THE SOFTWARE WAS OBTAINED FROM ANYONE OTHER THAN AVAYA, AN AVAYA AFFILIATE OR AN AVAYA AUTHORIZED RESELLER, AND AVAYA RESERVES THE RIGHT TO TAKE LEGAL ACTION AGAINST YOU AND ANYONE ELSE USING OR SELLING THE SOFTWARE WITHOUT A LICENSE. BY INSTALLING, DOWNLOADING OR USING THE SOFTWARE, OR AUTHORIZING OTHERS TO DO SO, YOU, ON BEHALF OF YOURSELF AND THE ENTITY FOR WHOM YOU ARE INSTALLING, DOWNLOADING OR USING THE SOFTWARE (HEREINAFTER REFERRED TO INTERCHANGEABLY AS "YOU" AND "END USER"), AGREE TO THESE TERMS AND CONDITIONS AND CREATE A BINDING CONTRACT BETWEEN YOU AND AVAYA INC. OR THE APPLICABLE AVAYA AFFILIATE ("AVAYA").

Copyright

Except where expressly stated otherwise, no use should be made of the Documentation(s) and Product(s) provided by Avaya. All content in this documentation(s) and the product(s) provided by Avaya including the selection, arrangement and design of the content is owned either by Avaya or its licensors and is protected by copyright and other intellectual property laws including the sui generis rights relating to the protection of databases. You may not modify, copy, reproduce, republish, upload, post, transmit or distribute in any way any content, in whole or in part, including any code and software. Unauthorized reproduction, transmission, dissemination, storage, and or use without the express written consent of Avaya can be a criminal, as well as a civil offense under the applicable law.

Third Party Components

Certain software programs or portions thereof included in the Product may contain software distributed under third party agreements ("Third Party Components"), which may contain terms that expand or limit rights to use certain portions of the Product ("Third Party Terms"). Information regarding distributed Linux OS source code (for those Products that have distributed the Linux OS source code), and identifying the copyright holders of the Third Party Components and the Third Party Terms that apply to them is available on the Avaya Support Web site: http://support.avaya.com/Copyright.

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Downloading documents

For the most current versions of documentation, see the Avaya Support. Web site: http://www.avaya.com/support

Contact Avaya Support

Avaya provides a telephone number for you to use to report problems or to ask questions about your product. The support telephone number is 1-800-242-2121in the United States. For additional support telephone numbers, see the Avaya Web site:http://www.avaya.com/support

Revision history

Revision history

November 2010

Standard 07.03. This document is up-issuedto support SIP Software Release 4.0 with updated regulatory information.

November 2010

Standard 07.02. This document is up-issuedwith updated graphics.

October 2010

Standard 07.01. This document is up-issuedto support SIP

Software Release 4.0.

September 2010

Standard 06.02. This document is up-issuedto include information about theMulti-LevelPrecedence and Preemption service.

August 2010

Standard 06.01. This document is up-issuedto support SIP

Software Release 3.2.

March 2010

Standard 05.01. This document is up-issuedto support SIP Software for Release 3.0.

July 2009

Standard 04.01. This document is up-issuedto support SIP Firmware for IP Phone 1140E Release 2.2.

September 2008

Standard 03.09. This document is up-issuedto support corrections to graphics and technical information.

3

Revision history

June 2008

Standard 03.08. This document is up-issuedto support SIP Firmware for IP Phone 1140E Release 2.0

July 2007

Standard 02.03. This document is up-issuedto support SIP Firmware for IP Phone 1140E Maintenance Release 1.1.

January 2007

Standard 01.02

4

Contents

Contents

Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

15

Basic features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

IP Deskphone controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

18

Avaya 1140E IP Deskphone display . . . . . . . . . . . . . . . . . . .

24

Cleaning the IP Deskphone

 

LCD display screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

25

Context-sensitive soft keys . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Idle display screen after dial pad input . . . . . . . . . . . . . . 32 In-call context-sensitive soft keys . . . . . . . . . . . . . . . . . . . 33

Navigation keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

43

Using a USB Mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Available Avaya 1140E IP Deskphone

call features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Security features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Secure connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Regulatory and safety information . . . . . . . . . . . . . . . . . . . 49

Other . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 DenAn regulatory notice for Japan . . . . . . . . . . . . . . . . . . . . . 52

Using your IP Deskphone . . . . . . . . . . . . . . . . . . . . . . . . . .

53

Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Before you begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

54

Connecting the components . . . . . . . . . . . . . . . . . . . . . . . . . . 54 Removing the stand cover . . . . . . . . . . . . . . . . . . . . . . . . 56 Connecting the AC power adapter (optional) . . . . . . . . . . 57 Connecting the handset . . . . . . . . . . . . . . . . . . . . . . . . . . 58 Connecting the headset (optional) . . . . . . . . . . . . . . . . . . 59 Selecting the headset tuning parameter . . . . . . . . . . . . . 59

5

Contents

Connecting the LAN ethernet cable . . . . . . . . . . . . . . . . . 60 Installing additional cables . . . . . . . . . . . . . . . . . . . . . . . . 61 Wall-mounting the IP Deskphone (optional) . . . . . . . . . . . 61 Entering text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 Entering text using the IP Deskphone dialpad . . . . . . . . . 65 Enabling and disabling the # Ends Dialing feature . . . . . . 67 Configuring the dialpad to alphanumeric dialing . . . . . . . 69 Entering text using the USB keyboard . . . . . . . . . . . . . . . 70

Accessing the IP Deskphone . . . . . . . . . . . . . . . . . . . . . . . 72

Logging on . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 Automatic login . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 Configuring the domain . . . . . . . . . . . . . . . . . . . . . . . . . . 73 Password protection for domains . . . . . . . . . . . . . . . . . . . 74 Selecting a language . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75 Logging on to your Avaya 1140E IP Deskphone . . . . . . . 76 Configuring the duration of the login . . . . . . . . . . . . . . . . 80 Logging on multiple user accounts . . . . . . . . . . . . . . . . . . 81

Timed logoff . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81 Timed logoff while IP Deskphone is idle . . . . . . . . . . . . . 81 Timed logoff while on a call . . . . . . . . . . . . . . . . . . . . . . . 81 Selecting a location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

User Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83 Overwriting your personal Address Book . . . . . . . . . . . . . 84

Confirmation logon screen . . . . . . . . . . . . . . . . . . . . . . . . . . .

84

Logging off from the IP Deskphone . . . . . . . . . . . . . . . . . . . . 85 Logging off multiple user accounts . . . . . . . . . . . . . . . . . . 86

Making an emergency call . . . . . . . . . . . . . . . . . . . . . . . . . . . 86 Location information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Configuring the Avaya 1140E IP Deskphone . . . . . . . . . . . 90

Adjusting the display screen contrast . . . . . . . . . . . . . . . . . . 90 Creating the idle screen text display . . . . . . . . . . . . . . . . . . . . 91

6

Contents

Configuring the Backlight Screensaver . . . . . . . . . . . . . . . . . 92 Configuring Menu Auto back-out . . . . . . . . . . . . . . . . . . . . . . 93 Selecting a ring pattern . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Adjusting the volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96 Adjusting the ring volume . . . . . . . . . . . . . . . . . . . . . . . . . 96

Adjusting the volume of the Handset, headset,

and Handsfree mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Selecting a language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

101

Selecting the date and time format . . . . . . . . . . . . . . . . . . . . 102

USB headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

105

Headset menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

106

Presence of USB headset . . . . . . . . . . . . . . . . . . . . . . .

111

Audio format selection . . . . . . . . . . . . . . . . . . . . . . . . . .

112

Generic USB headset . . . . . . . . . . . . . . . . . . . . . . . . . .

113

Avaya USB headset adapter with HID . . . . . . . . . . . . . .

114

Third–party USB headsets with HID . . . . . . . . . . . . . . .

118

Analog Terminator Adapter for analog

 

(500/2500-type) telephone or fax machine . . . . . . . . . .

123

Configuring Bluetooth wireless technology headset . . . . . . . 126

Making a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

Making a call using off-hook dialing . . . . . . . . . . . . . . . . . . . 138

Making a call using on-hook dialing . . . . . . . . . . . . . . . . . . . 140 Using handsfree calling . . . . . . . . . . . . . . . . . . . . . . . . . 140

Using Call Subjects . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

142

Managing Call Subjects . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146

Adding a Call Subject . . . . . . . . . . . . . . . . . . . . . . . . . . . 146

Deleting a Call Subject . . . . . . . . . . . . . . . . . . . . . . . . . . 147

Editing a Call Subject . . . . . . . . . . . . . . . . . . . . . . . . . . . 148

Receiving a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150

Caller identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150

7

Contents

Answering an incoming call . . . . . . . . . . . . . . . . . . . . . . . . .

151

Redirecting an incoming call . . . . . . . . . . . . . . . . . . . . . . . . . 152

Declining an incoming call . . . . . . . . . . . . . . . . . . . . . . . . . . 154 Creating a new Call Decline Reason . . . . . . . . . . . . . . . 155 Managing Call Decline Reasons . . . . . . . . . . . . . . . . . . 157

Ignoring an incoming call . . . . . . . . . . . . . . . . . . . . . . . . . . .

159

Receiving intercom calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160

Receiving paging calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

161

The Address Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

162

Viewing the Address Book . . . . . . . . . . . . . . . . . . . . . . . . . .

162

Initiating a call from the Address Book . . . . . . . . . . . . . . . . . 163 Adding a contact to your Address Book . . . . . . . . . . . . . . . . 165 Editing a contact in your Address Book . . . . . . . . . . . . . . . . 166 Copying information to the Address Book . . . . . . . . . . . . . . 170

Searching for a contact in the Address Book . . . . . . . . . . . . 172 Using the Search feature in the Address Book . . . . . . . 173

Using the Search feature . . . . . . . . . . . . . . . . . . . . . . . . . . .

174

Using Local Search . . . . . . . . . . . . . . . . . . . . . . . . . . . .

174

Using Global Search . . . . . . . . . . . . . . . . . . . . . . . . . . .

177

Call Inbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

180

Accessing the Call Inbox . . . . . . . . . . . . . . . . . . . . . . . . . . . 181 Managing calls in the Call Inbox while not on a call . . . . 181 Viewing the details of a call in the Call Inbox . . . . . . . . . 183 Managing missed calls . . . . . . . . . . . . . . . . . . . . . . . . . . 184 Missed Calls Notification . . . . . . . . . . . . . . . . . . . . . . . . 186 Initiating a call from the Call Inbox . . . . . . . . . . . . . . . . . 188 Deleting calls in your Call Inbox . . . . . . . . . . . . . . . . . . . 190 Accessing the calls in your Call Inbox during a call . . . . 190

8

Contents

Call Outbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192

Accessing the Call Outbox . . . . . . . . . . . . . . . . . . . . . . . . . . 193 Managing calls in the Call Outbox while not on a call . . 193 Initiating a call from the Call Outbox . . . . . . . . . . . . . . . 194 Deleting calls from your Call Outbox . . . . . . . . . . . . . . . 195 Viewing the details of a call in the Call Outbox . . . . . . . 196 Accessing the calls in your Call Outbox during a call . . . 197

Instant Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

199

Configuring Instant Messaging . . . . . . . . . . . . . . . . . . . . . . . 199 Configuring IM automatic pop-up . . . . . . . . . . . . . . . . . . 199 Configuring Instant Messaging pop-ups . . . . . . . . . . . . . 201 Configuring IM audible alert . . . . . . . . . . . . . . . . . . . . . . 201

Composing an Instant Message . . . . . . . . . . . . . . . . . . . . . . 202

Instant Message Inbox/Outbox . . . . . . . . . . . . . . . . . . . . . . . 204 Accessing Instant Messages . . . . . . . . . . . . . . . . . . . . . 204

Viewing the content of an Instant Message . . . . . . . . . . . . . 206 Replying to an Instant Message . . . . . . . . . . . . . . . . . . . 206 Initiating a call from an Instant Message . . . . . . . . . . . . 207 Deleting an Instant Message . . . . . . . . . . . . . . . . . . . . . 208

While on an active call . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210

Making a new call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210

Initiating a call using the active call

context-sensitive soft key menu . . . . . . . . . . . . . . . . . . . 211

Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

211

Placing a call On Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

212

Multiple calls On Hold . . . . . . . . . . . . . . . . . . . . . . . . . .

213

Using 3-way calling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221 Configuring a conference call . . . . . . . . . . . . . . . . . . . . . . . . 223

Ad hoc conferencing when connecting to the Call Server . . 224 Edit Domain page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226

9

Contents

Transferring a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228

Using the Park Call feature . . . . . . . . . . . . . . . . . . . . . . . . . . 232 Using Park Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232 Retrieving a Parked Call . . . . . . . . . . . . . . . . . . . . . . . . 233

Additional features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235

Using the Friends feature . . . . . . . . . . . . . . . . . . . . . . . . . . .

235

Accessing your Friends list . . . . . . . . . . . . . . . . . . . . . .

236

Editing information of a friend . . . . . . . . . . . . . . . . . . . .

239

Feature keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243

Feature key programming . . . . . . . . . . . . . . . . . . . . . . . . . . 244 Remove a programmed feature key . . . . . . . . . . . . . . . . 257

Feature key autoprogramming . . . . . . . . . . . . . . . . . . . . . . . 259 Creating a feature key using the Copy key . . . . . . . . . . 264

Using Call Forward . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 266 Configuring Do Not Disturb . . . . . . . . . . . . . . . . . . . . . . . . . . 270

Configuring a Presence state . . . . . . . . . . . . . . . . . . . . . . . . 271 Adding a new Presence state message . . . . . . . . . . . . . 274

Configuring Privacy settings . . . . . . . . . . . . . . . . . . . . . . . . . 275 Incoming call privacy . . . . . . . . . . . . . . . . . . . . . . . . . . . 275 Outgoing call privacy . . . . . . . . . . . . . . . . . . . . . . . . . . . 277

Multiple Appearance Directory Number . . . . . . . . . . . . . . . . 277

Audio Codecs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 280 Audio Codec Selection . . . . . . . . . . . . . . . . . . . . . . . . . . 280 Audio Codec Ordering . . . . . . . . . . . . . . . . . . . . . . . . . . 280

PC Client softphone interworking with the

IP Deskphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 281 Answer-Mode Settings . . . . . . . . . . . . . . . . . . . . . . . . . . 281

Automatic remote firmware updates . . . . . . . . . . . . . . . . . . . 283

Multiuser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

284

Initial login . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 285

10

Contents

Additional logins . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 285 Automatic login . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 286

Logging out . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 287 Primary account logout . . . . . . . . . . . . . . . . . . . . . . . . . 287 Secondary account logout . . . . . . . . . . . . . . . . . . . . . . . 288

Server failover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 288 Cable unplugged . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 288

Upgrade impacts to user profiles . . . . . . . . . . . . . . . . . . . . . 289

Line keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

290

Making a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 292

Receiving a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

293

Being in a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 293 Instant Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 294 Menu features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 295

Modifying settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 295 Per-account call notification options . . . . . . . . . . . . . . . . 295 IM Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 295 Voice Mail settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 296 Remembering settings after logout . . . . . . . . . . . . . . . . 296

Programmable keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 296 Inbox, outbox, IM log . . . . . . . . . . . . . . . . . . . . . . . . . . . 297

Address books . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

298

User status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 298 Do Not Disturb . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 299 Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 300 Presence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 301

Notifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

302

Account Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 303

Advanced features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 304

Accessing the services menu . . . . . . . . . . . . . . . . . . . . . . . . 305

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Checking for updates . . . . . . . . . . . . . . . . . . . . . . . . . . . 306 Switching the proxy . . . . . . . . . . . . . . . . . . . . . . . . . . . . 307 Resetting the IP Deskphone . . . . . . . . . . . . . . . . . . . . . 310 Erasing the user data . . . . . . . . . . . . . . . . . . . . . . . . . . . 311

Network menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

316

USB flash drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 317 Presence of USB flash drive . . . . . . . . . . . . . . . . . . . . . 318 Feature characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . 318 Enabling or disabling the USB Port . . . . . . . . . . . . . . . . 318

Customizable Banner for login . . . . . . . . . . . . . . . . . . . . . . . 320 Phone Information - Details screen . . . . . . . . . . . . . . . . . . . 321

Screensaver/screen lock . . . . . . . . . . . . . . . . . . . . . . . . . . .

322

Background image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 329 Selecting an image screen . . . . . . . . . . . . . . . . . . . . . . . 330

Service Package Group Support . . . . . . . . . . . . . . . . . . . . . 331

Speed Dial List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 340 Speed Dial List screen . . . . . . . . . . . . . . . . . . . . . . . . . . 341 Auto retrieve flag . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 342

USB Flash memory device support . . . . . . . . . . . . . . . . . . . 343 Notes on File Manager . . . . . . . . . . . . . . . . . . . . . . . . . . 349

Visual indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 352

Display screen icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 352 Visual Alerter/Message Waiting Indicators . . . . . . . . . . . . . . 354

Multi-Level Precedence and Preemption . . . . . . . . . . . . . 357

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

357

Other MLPP service features . . . . . . . . . . . . . . . . . . . . .

358

Making a call with MLPP . . . . . . . . . . . . . . . . . . . . . . . . . . .

359

Making an MLPP call by going off-hook . . . . . . . . . . . . .

359

Making an MLPP call using Inbox/Outbox, Address Book, and

Friends List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

363

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Making an MLPP call from a received Instant Message

364

Making a call by using a programmed speed dial key . .

366

Incoming calls with precedence . . . . . . . . . . . . . . . . . . . . . .

367

Call transfer with precedence . . . . . . . . . . . . . . . . . . . . . . . .

368

Multiple calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

369

Preemption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

370

Call Origination Busy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

375

Re-authorization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

378

Feature interactions with MLPP . . . . . . . . . . . . . . . . . . . . . .

378

Quick reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

381

Fixed keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

381

Commonly used functions . . . . . . . . . . . . . . . . . . . . . . . . . .

383

Context-sensitive soft keys . . . . . . . . . . . . . . . . . . . . . . . . . .

386

Display screen icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

390

Third party terms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

393

Third Party Terms for Avaya 11xx 12xx sw release 3.0 thru 4.0 (Aug - Nov 2010) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 393

GNU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 394 Zlib . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 401 Libpng . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 401 Kern_random . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 404 Wchar functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 405 Libjpeg . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 406 T-Rex . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 407

Terms you should know . . . . . . . . . . . . . . . . . . . . . . . . . . 409 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 415

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