Avaya 1030 User Manual
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Avaya Video Communications Systems

User Guide

Avaya 1050, Avaya 1040, Avaya 1030

Issue 1

June 2010

© 2010 Avaya Inc.

All Rights Reserved.

Notices

While reasonable efforts have been made to ensure that the information in this document is complete and accurate at the time of printing, Avaya assumes no liability for any errors. Avaya reserves the right to make changes and corrections to the information in this document without the obligation to notify any person or organization of such changes.

Documentation disclaimer

Avaya shall not be responsible for any modifications, additions, or deletions to the original published version of this documentation unless such modifications, additions, or deletions were performed by Avaya. End User agrees to indemnify and hold harmless Avaya, Avaya's agents, servants and employees against all claims, lawsuits, demands and judgments arising out of, or in connection with, subsequent modifications, additions or deletions to this documentation, to the extent made by End User.

Link disclaimer

Avaya is not responsible for the contents or reliability of any linked Web sites referenced within this site or documentation(s) provided by Avaya. Avaya is not responsible for the accuracy of any information, statement or content provided on these sites and does not necessarily endorse the products, services, or information described or offered within them. Avaya does not guarantee that these links will work all the time and has no control over the availability of the linked pages.

Warranty

Avaya provides a limited warranty on this product. Refer to your sales agreement to establish the terms of the limited warranty. In addition, Avaya's standard warranty language, as well as information regarding support for this product, while under warranty, is available to Avaya customers and other parties through the Avaya Support Web site: http://www.avaya.com/support. Please note that if you acquired the product from an authorized Avaya reseller outside of the United States and Canada, the warranty is provided to you by said Avaya reseller and not by Avaya.

Licenses

THE SOFTWARE LICENSE TERMS AVAILABLE ON THE AVAYA WEBSITE, http://support.avaya.com/LicenseInfo ARE APPLICABLE TO ANYONE WHO DOWNLOADS, USES AND/OR INSTALLS AVAYA SOFTWARE, PURCHASED FROM AVAYA INC., ANY AVAYA AFFILIATE, OR AN AUTHORIZED AVAYA RESELLER (AS APPLICABLE) UNDER A COMMERCIAL AGREEMENT WITH AVAYA OR AN AUTHORIZED AVAYA RESELLER. UNLESS OTHERWISE AGREED TO BY AVAYA IN WRITING, AVAYA DOES NOT EXTEND THIS LICENSE IF THE SOFTWARE WAS OBTAINED FROM ANYONE OTHER THAN AVAYA, AN AVAYA AFFILIATE OR AN AVAYA AUTHORIZED RESELLER, AND AVAYA RESERVES THE RIGHT TO TAKE LEGAL ACTION AGAINST YOU AND ANYONE ELSE USING OR SELLING THE SOFTWARE WITHOUT A LICENSE. BY INSTALLING, DOWNLOADING OR USING THE SOFTWARE, OR AUTHORIZING OTHERS TO DO SO, YOU, ON BEHALF OF YOURSELF AND THE ENTITY FOR WHOM YOU ARE INSTALLING, DOWNLOADING OR USING THE SOFTWARE (HEREINAFTER REFERRED TO INTERCHANGEABLY AS "YOU" AND "END USER"), AGREE TO THESE TERMS AND CONDITIONS AND CREATE A BINDING CONTRACT BETWEEN YOU AND AVAYA INC. OR THE APPLICABLE AVAYA AFFILIATE ("AVAYA").

Avaya grants End User a license within the scope of the license types described below. The applicable number of licenses and units of capacity for which the license is granted will be one (1), unless a different number of licenses or units of capacity is specified in the Documentation or other materials available to End User. "Designated Processor" means a single stand-alonecomputing device. "Server" means a Designated Processor that hosts a software application to be accessed by multiple users. "Software" means the computer programs in object code, originally licensed by Avaya and ultimately utilized by End User, whether asstand-aloneproducts orpre-installedon Hardware. "Hardware" means the standard hardware originally sold by Avaya and ultimately utilized by End User.

License types

Designated System(s) License (DS). End User may install and use each copy of the Software on only one Designated Processor, unless a different number of Designated Processors is indicated in the Documentation or other materials available to End User. Avaya may require the Designated Processor(s) to be identified by type, serial number, feature key, location or other specific designation, or to be provided by End User to Avaya through electronic means established by Avaya specifically for this purpose.

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Shrinkwrap License (SR). Customer may install and use the Software in accordance with the terms and conditions of the applicable license agreements, such as "shrinkwrap" or "clickthrough" license accompanying or applicable to the Software ("Shrinkwrap License"). (see "Third Party Components" for more information).

Copyright

Except where expressly stated otherwise, no use should be made of materials on this site, the Documentation(s) and Product(s) provided by Avaya. All content on this site, the documentation(s) and the product(s) provided by Avaya including the selection, arrangement and design of the content is owned either by Avaya or its licensors and is protected by copyright and other intellectual property laws including the sui generis rights relating to the protection of databases. You may not modify, copy, reproduce, republish, upload, post, transmit or distribute in any way any content, in whole or in part, including any code and software. Unauthorized reproduction, transmission, dissemination, storage, and or use without the express written consent of Avaya can be a criminal, as well as a civil, offense under the applicable law.

Third Party Components

Certain software programs or portions thereof included in the Product may contain software distributed under third party agreements ("Third Party Components"), which may contain terms that expand or limit rights to use certain portions of the Product ("Third Party Terms"). Information regarding distributed Linux OS source code (for those Products that have distributed the Linux OS source code), and identifying the copyright holders of the Third Party Components and the Third Party Terms that apply to them is available on the Avaya Support Web site: http://support.avaya.com/Copyright

Preventing toll fraud

"Toll fraud" is the unauthorized use of your telecommunications system by an unauthorized party (for example, a person who is not a corporate employee, agent, subcontractor, or is not working on your company's behalf). Be aware that there can be a risk of toll fraud associated with your system and that, if toll fraud occurs, it can result in substantial additional charges for your telecommunications services.

Avaya fraud intervention

If you suspect that you are being victimized by toll fraud and you need technical assistance or support, call Technical Service Center Toll Fraud Intervention Hotline at +1-800-643-2353for the United States

and Canada. For additional support telephone numbers, see the Avaya Support Web site: http://support.avaya.com

Suspected security vulnerabilities with Avaya products should be reported to Avaya by sending mail to: securityalerts@avaya.com.

Trademarks

Avaya and Aura are trademarks of Avaya, Inc.

Avaya is a registered trademark of Avaya Inc. Avaya Aura is a trademark of Avaya Inc.

All non-Avayatrademarks are the property of their respective owners.

Downloading documents

For the most current versions of documentation, see the Avaya Support Web site: http://www.avaya.com/support

Contact Avaya Support

Avaya provides a telephone number for you to use to report problems or to ask questions about your product. The support telephone number is 1-800-242-2121in the United States. For additional support telephone numbers, see the Avaya Web site:http://www.avaya.com/support

Patent Notice

For patents covering LifeSize® products, refer to http://www.lifesize.com/support/legal.

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3

Using Avaya Video Communications Systems

This guide explains how to use the following Avaya video communications systems to place and manage calls:

Avaya 1050

Avaya 1040

Avaya 1030

For information about using Avaya 1010/1020, refer to the Avaya 1010/1020 User Guide. For information about how to install an Avaya video communications system, refer to the installation guide for your Avaya system model.

Related documentation is available from the documentation CD included with the product and from the Support page of support.avaya.com. Release Notes, technical notes, and technical reference publications are available from support.avaya.com.

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System Components

Before using your Avaya video communications system, familiarize yourself with its components.

Camera

Near end participants and objects in a video conference call are located in the same room as your Avaya video communications system. Far end participants and objects are in a remote location. The camera captures near end video to send to far end participants in a call. One or more cameras may be connected to the system, depending on the system model and its capabilities.

Avaya Video Camera 150

Avaya Video Camera 100

Avaya Video Camera 200

 

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Microphone

An Avaya system includes a device with one or more microphones for audio input during a call. Depending on the model and optional peripherals purchased, the system may have one or more of the following devices.

Avaya Video Conference

Avaya Video MicPod

Avaya Video Camera

Phone 1000

1000

100

The Avaya Video Conference Phone 1000 high definition audio conferencing speakerphone is fully integrated with Avaya video communications systems and doubles as the microphone for a video system. Avaya Video Conference Phone 1000 provides 16 microphones in a circular array to capture local sound. You can also use the

Avaya Video Conference Phone 1000 to place and hang up calls.

Avaya Video MicPod 1000 includes a single omni-directionalmicrophone, mute button and mute status LEDs.

Avaya Video Camera 100 is a camera that includes two omni-directionalmicrophones.

Note: Only one of these devices can be the active microphone during a call. If more than one type appears to be connected to the system, theActive Microphone field in theSystem Information page identifies which device is serving as the active microphone. To access theSystem Information page, refer to“The System Menu” on page 12.

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Codec

The Avaya codec compresses outgoing video and audio content and data, transmits this information to the far end of a call, and decompresses incoming information. You should not need to interact with the codec once it has been properly installed in your environment.

Third Party Display

A third party display connected to the Avaya codec enables you to access the user interface and view video images during a video call. A second display may be connected to the Avaya codec if the system supports more than one display.

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Remote Control

The Avaya remote control provides wireless control of all Avaya video communications system functions and enables you to navigate the user interface, place and receive calls, and control cameras connected to the system.

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Avaya Video Communications Systems User Guide

Navigating the User Interface

When your Avaya system is idle, a screen saver appears on the display, or the screen is black. An incoming call or pressing any button on the remote control automatically invokes the system.

Note: Administrators can configure Avaya systems for use in telepresence rooms in which a conference administrator controls calls from a control panel or where users interact with the system using a connected phone. If telepresence is enabled on your Avaya system, only an administrator can access the user interface when the system is idle. During a call, you can perform only the following tasks in the user interface:

Change the behavior of the numeric keys on the remote control from Touch Tones toPresets. Refer to“Using Camera Presets During a Call” on page 30.

View call statistics. Refer to “Viewing Call Statistics” on page 34.

Choose video input with the remote control. Refer to “Changing Video Inputs” on page 30.

The Main Screen

The user interface includes functions available to all users and preferences and functions restricted to administrators with a password.

The main screen includes the following features:

The top right corner of the screen displays system information such as the system name and video number. This information is hidden during a call.

Video from the primary input, typically a camera connected to the system, appears in a small window below the system information.

The center of the screen contains the REDIAL list and theVoice Call andVideo Call buttons. From theREDIAL list you can place a call by selecting a number from a list of recently dialed numbers. Use theVoice Call andVideo Call buttons to dial a number manually.

The system status bar is a white bar that appears immediately below the REDIAL list. The system status bar indicates system and network status, including the number of voice and video calls, the time and date, or the duration of a call when a call is in progress. When the system is booting, status also appears at the top of theREDIAL list to indicate the current state of the system. The following table identifies the icons that can appear in the system status bar.

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Icon

Condition

 

 

 

 

 

Video

Indicates the number of video calls in progress. Each orange circle that

 

appears to the right of the video icon represents a video call in progress.

 

 

Voice

Indicates the number of voice calls in progress. Each orange circle that

 

appears to the right of the voice icon represents a voice call in progress.

 

 

 

Indicates that the communication subsystem is initializing. If this icon

 

reappears after the system has booted, a problem has occurred. Reboot

 

the system.

 

 

 

 

Indicates that the system is initializing. When the system is initializing,

 

functionality on the main screen is disabled and no entries appear in the

 

REDIAL list. This icon also appears when a new device is connected to

 

the system after the system boots and disappears when the device is

 

ready. If the icon persists, a problem has occurred and rebooting the

 

system is necessary.

 

 

 

Indicates that the system does not have an active microphone. Contact

 

your administrator.

 

 

 

Indicates that the phone connected to the system is booting.

 

 

 

Indicates that the system is performing configuration changes to enable

 

FIPS 140-2security. If an administrator has enabled FIPS140-2security

 

on the system, this icon appears after a system reboot and disappears

 

when the configuration changes are complete. If this icon persists,

 

contact your administrator. For more information, refer to the Avaya Video

 

Communications Systems Administrator Guide.

 

 

Network

Identifies the network status, as follows:

Status

connected

(green indicator)

 

 

in progress

(yellow indicator)

 

disconnected

(red indicator)

 

 

 

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