- •Using Avaya 1010/1020
- •System Components
- •Camera and Microphone
- •Third Party Display
- •Remote Control
- •Navigating the User Interface
- •The Main Screen
- •The System Menu
- •Controlling Avaya Video Camera 150s
- •Configuring Avaya Video Camera 150 Presets
- •Managing Near End Video Quality
- •Placing a Call
- •Placing a Call from the REDIAL List
- •Placing a Call from the Directory
- •Manually Dialing a Number from the Main Screen
- •Manually Dialing a Video Number
- •Manually Dialing a Voice Number
- •Answering or Rejecting a Call
- •Using System Do Not Disturb
- •Managing a Call
- •Call Status
- •Caller ID
- •Hiding or Showing User Interface Elements
- •Managing Audio
- •Identifying the Dominant Speaker
- •Adjusting Volume
- •Muting the Active Microphone
- •Managing PIP
- •Managing Video Layout
- •Understanding Screen Layouts
- •Changing the Screen Layout of Video Images (No Presentation)
- •Layouts 1/3 and 2/3 (No Presentation)
- •Layout 3/3 (No Presentation)
- •Changing the Screen Layout of Video Images while Receiving a Presentation
- •Layouts 1/6 and 2/6
- •Layout 3/6
- •Layouts 4/6 and 5/6
- •Layout 6/6
- •Controlling a Far End Camera
- •Using Avaya Video Camera 150 Presets During a Call
- •Viewing Call Statistics
- •Ending a Call
- •Ending a Call from the Call Manager
- •Ending a Call from the REDIAL List
- •Managing the REDIAL List
- •Locking and Unlocking Entries in the REDIAL List
- •Removing an Entry from the REDIAL List
- •Adding a REDIAL List Entry to the Directory
- •Managing the Directory
- •Adding an Entry to the Local Directory
- •Copying an Entry from the Corporate to Local Directory
- •Removing an Entry from the Local Directory
- •Editing an Entry in the Local or Directory
- •Adjusting Room Lighting
- •Camera Issues
- •Using Camera Diagnostic Preferences
- •Adjusting Camera Brightness
- •Adjusting Camera White Balance
- •Adjusting the Camera Anti-Flicker Preference
- •Display Issues
- •Display Failures
- •Poor Quality Display
- •Poor Quality Far End Video
- •Audio Issues
- •Problematic Sound Quality
- •Distorted Audio
- •Power and Connectivity Issues
- •Accessing Administrative Features
- •Administration Using the Remote Control
- •Administration from a Web Browser
- •Configuring Security Preferences
- •Changing the Administrator Password
- •Setting the User Password
- •Controlling Remote Administration
- •Specifying a Locally Configured IP Address
- •Configuring Avaya Systems Using DHCP
- •Configuring the DHCP Option
- •Specifying the Hostname and Domain Name Service (DNS) Servers
- •Specifying Network Speed
- •Specifying a VLAN Tag
- •Specifying an NTP Server
- •Restricting Reserved Ports
- •Configuring Quality of Service
- •Configuring Communications Preferences
- •Configuring Dialing Options
- •Receiving Presentations
- •Configuring SIP Settings
- •Configuring System Settings
- •Identifying the System
- •Manually Setting System Date and Time
- •Restoring Default Settings
- •Resetting a System from the User Interface
- •Resetting a System Using the Reset Button
- •Configuring Call Preferences
- •Managing Bandwidth
- •Selecting a Maximum Call Time
- •Controlling REDIAL List Entries and Auto Answer Options
- •Enabling Telepresence
- •Configuring Audio Behaviors
- •Configuring Audio Codec Order
- •Selecting the Active Microphone
- •Adjusting the Active Microphone Volume
- •Checking Microphone Status
- •Testing Primary Audio Output
- •Adjusting Audio Levels
- •Configuring Video Behaviors
- •Controlling Avaya Video Camera 150 Use by Far End Users
- •Locking Avaya Video Camera 150 Presets
- •Controlling Avaya Video Camera 150 Pan Direction
- •Customizing Input Device Names
- •Selecting Priority of Quality Metrics for Source Video
- •Adjusting Video Encoder Quality
- •Disabling Access to the Local Directory
- •Populating the Corporate Directory
- •Configuring Auto Discovery
- •Reading from an LDAP Server
- •Configuring Appearance Preferences
- •Video Layout Preferences
- •Configuring Display Preferences
- •Viewing Recent Configuration Changes
- •Using Diagnostics Preferences and Tools
- •Using Network Utilities
- •Rebooting the System
- •Exclusive Web Administration Features
- •Adding or Removing Custom Background Images and Colors
- •Choose a Background Color from the Interface
- •Specify a Custom Color
- •Using Advanced Directory Features
- •Saving and Restoring a System Configuration
- •Copying Screen Text to the Clipboard
- •Downloading Call History
- •Managing Calls from the Web Administration Interface
- •Upgrading your System Software
- •Troubleshooting Upgrade Failures
- •Upgrade Error Codes
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Avaya 1010/1020 User Guide
Shrinkwrap License (SR). Customer may install and use the Software in accordance with the terms and conditions of the applicable license agreements, such as "shrinkwrap" or "clickthrough" license accompanying or applicable to the Software ("Shrinkwrap License"). (see "Third Party Components" for more information).
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Preventing toll fraud
"Toll fraud" is the unauthorized use of your telecommunications system by an unauthorized party (for example, a person who is not a corporate employee, agent, subcontractor, or is not working on your company's behalf). Be aware that there can be a risk of toll fraud associated with your system and that, if toll fraud occurs, it can result in substantial additional charges for your telecommunications services.
Avaya fraud intervention
If you suspect that you are being victimized by toll fraud and you need technical assistance or support, call Technical Service Center Toll Fraud Intervention Hotline at
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Avaya 1010/1020 User Guide
Using Avaya 1010/1020
This guide explains how to administer, locally configure, and use the Avaya 1010 and 1020 video conferencing systems.
For information about administering Avaya 1030, 1040, and Avaya 1050 video conferencing systems, refer to the Avaya Video Conferencing Systems Administrator Guide for those systems.
For information about how to install and physically connect an Avaya video conferencing system, refer to the installation guide for your Avaya video conferencing system model.
Avaya 1010 and 1020 video conferencing systems connect to Avaya Aura™ Session Manager. Refer to Administering Avaya Aura Communication Manager for Avaya Aura Session Manager for details about how to administer these video systems on Avaya Aura Session Manager.
Related documentation is available from the documentation CD included with the product and from support.avaya.com. Release Notes, technical notes and technical reference publications are available from support.avaya.com.
Note: Avaya 1010 and 1020 video conferencing systems are not administrable on H.323 video gatekeepers.
Before using Avaya 1010/1020, familiarize yourself with its components.
Avaya 1010/1020 User Guide
Camera and Microphone
An Avaya 1010/1020 system includes a
Avaya Video Camera 100
Avaya 1010/1020 User Guide
Optionally, you can use a combination of an Avaya Video Camera 150 and Avaya Video MicPod 1000 for video input and audio input during a call. Avaya Video Camera 150 is a pan, tilt, zoom camera and Avaya Video MicPod 1000 includes a single
Avaya Video Camera 150
Avaya Video MicPod 1000
The Avaya 1010/1020 codec compresses outgoing video and audio, transmits this information to the far end of a call, and decompresses incoming information. You should not need to interact with the codec once it has been properly installed in your environment.
Third Party Display
A third party display connected to the Avaya codec enables you to access the user interface and view video images during a video call.
Avaya 1010/1020 User Guide
The Avaya remote control provides wireless control of all Avaya 1010/1020 functions and enables you to navigate the user interface, place and receive calls, and control cameras connected to the system. The remote control is shown in the following illustration:
Avaya 1010/1020 User Guide