Avanti 3025 User Manual
Size:
2.95 Mb
Download

Integrated Multi-ApplicationGenerator

Avanti 3025 telephone set

User guide

 

 

76-110-0500/0

Issue 1

76-110-0500/0,Issue 1

Avanti 3025 telephone set

User guide

Telrad Telecommunications Inc.,

Woodbury, New York

76-110-0500/0,Issue 1

Printed in Israel

Telrad Telecommunications Inc.,

Woodbury, New York

NOTICE

This publication refers to Telrad Integrated Multi Application Generator (ImaGEN), Release 7.0, connected to Telrad DIGITAL KEY BX, DIGITAL 400, and DIGITAL 1000 exchanges, Release SB7/DB7/LB7, as of July 1999.

Telrad reserves the right to modify the equipment and software described herein without prior notice. However, changes made to the equipment or software described herein do not necessarily render this publication invalid.

© 1999 Telrad Telecommunications Inc.,

Woodbury, New York

CONTENTS

WHAT IS IMAGEN? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 BASIC CONCEPTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 WHAT IS A MAILBOX? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 SOFTKEYS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 ICONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 MENUS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 YOUR PASSWORD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 TYPOGRAPHIC CONVENTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 GENERAL FUNCTION KEYS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 WHAT CAN YOU DO WITH IMAGEN . . . . . . . . . . . . . . . . . . . . . . . . 6 ACCESSING IMAGEN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 GETTING STARTED WITH YOUR MAILBOX . . . . . . . . . . . . . . . . . . 9 ENTERING YOUR MAILBOX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 RECORDING YOUR NAME AND PERSONAL GREETINGS . . . . . 11 CHANGING YOUR PASSWORD . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 LEAVING MESSAGES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 LEAVING ORDINARY MESSAGES . . . . . . . . . . . . . . . . . . . . . . . . . 16 LEAVING SPECIAL TYPES OF MESSAGES . . . . . . . . . . . . . . . . . 19 To tag a message with a special attribute . . . . . . . . . . . . . . . . . . . . . 20 MODIFYING THE DATE AND TIME

OF A FUTURE DELIVERY MESSAGE . . . . . . . . . . . . . . . . . . . . . . . 21 LEAVING A MESSAGE FOR A MAILBOX GROUP . . . . . . . . . . . . . 22 RECEIVING MESSAGES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 LISTENING TO YOUR MESSAGES . . . . . . . . . . . . . . . . . . . . . . . . . 25 CHANGING AN OLD MESSAGE TO A NEW MESSAGE . . . . . . . . 28 PROGRAMMING CONTINUOUS LISTENING . . . . . . . . . . . . . . . . . 28 DETERMINING WHO A MESSAGE IS FROM AND

WHEN YOU RECEIVED IT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 VIEWING THE CONTENTS OF YOUR MAILBOX . . . . . . . . . . . . . . 30 REVIEWING CONFIRMATION MESSAGES . . . . . . . . . . . . . . . . . . 34 RECOVERING A MESSAGE THAT YOU HAVE DELETED . . . . . . 34 REPLYING TO A MESSAGE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 COPYING OR TRANSFERRING A MESSAGE

TO ANOTHER MAILBOX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 CARBON COPYING OR CARBON SENDING A MESSAGE

TO ANOTHER MAILBOX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 MESSAGE ANNOTATION --

ADDING YOUR OWN COMMENTS . . . . . . . . . . . . . . . . . . . . . . . . . 40 CALLER IDENTIFICATION (CID) LIST, DISPLAY AND DIAL . . . . . 43 REVIEWING CID CALLS LISTED ON YOUR DISPLAY . . . . . . . . . 43

iii

REVIEWING CID CALLS FOR ANOTHER EXTENSION . . . . . . . . . 48 INDEXING YOUR MESSAGES . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 FORWARDING YOUR MESSAGES TO ANOTHER LOCATION . . . 52 PROGRAMMING FOLLOW-ME NUMBERS . . . . . . . . . . . . . . . . . . 53 ANSWERING A FOLLOW-ME CALL . . . . . . . . . . . . . . . . . . . . . . . . 55 RECORDING CONVERSATIONS . . . . . . . . . . . . . . . . . . . . . . . . . . 57 SCREENING INCOMING CALLS . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 MESSAGE MONITORING AND CALL INTERCEPTION . . . . . . . . . 60 DIALING ASSISTANCE FOR OUTSIDE CALLERS . . . . . . . . . . . . . 63 DIAL BY NAME . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 EXTENSION ASSISTANCE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 SINGLE DIGIT DIALING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 OPERATOR ASSISTANCE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 PROGRAMMED INTERVIEW . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 FOREIGN LANGUAGE ANNOUNCEMENTS . . . . . . . . . . . . . . . . . . 69 DIALING OUT WITH CUSTOMIZED DIRECTORIES . . . . . . . . . . . . 70 CUSTOMIZED DIAL BY NAME DIRECTORIES . . . . . . . . . . . . . . . . 70 ADVANCED IMAGEN SUBSCRIBER FEATURES . . . . . . . . . . . . . 73 AUTOMATIC COPYING OF UNHEARD MESSAGES . . . . . . . . . . . 73 DEFINING A PERSONAL DISTRIBUTION GROUP . . . . . . . . . . . . 75 PROGRAMMING AUTOMATED ATTENDANT SERVICE

FOR YOUR MAILBOX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76 IMAGEN AT A GLANCE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

iv

WHAT IS IMAGEN?

IMAGEN is a multiple application generator that incorporates an electronic voice mail system, providing you with an easy, fast and dependable way to communicate with people inside and outside your organization.

For outside callers dialing in to your organization, IMAGEN plays a recorded announcement that offers assistance in reaching the person with whom they want to speak, and provides options for proceeding if that person is subsequently unavailable.

For you, as an IMAGEN subscriber, the wide variety ofIMAGEN features provides you with the flexibility you need in managing your communications requirements, such as handling incoming calls, and leaving and receiving messages. This manual provides you with an explanation of these features, together withstep-by-step instructions for operating theIMAGEN functions.

Avanti 3025 telephone set

1