AT&T SynJ SB67148 User Manual

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User’s manual

SynJ SB67148

DECT 6.0 4-line expansion deskset for use with AT&T model

SynJ SB67118/SB67138

Congratulations

on your purchase of this AT&T product. Before using this AT&T product, please read the Important safety information on pages 76-77 of this manual. Please thoroughly read this user’s manual for all the feature operations and

troubleshooting information necessary to install and operate your new AT&T product. You can also visit our website at www.telephones.att.com or call 1 (888) 915-2007. In Canada, dial 1 (866) 288-4268.

Model number: SynJTM SB67148

Type:	DECT 6.0 expansion deskset
Serial number:
Purchase date:

Place of purchase:

Both the model and serial numbers of your AT&T product can be found on the bottom of the deskset.

Save your sales receipt and original packaging in case it is necessary to return this product for warranty service.

Compatible with Hearing Aid T-Coil

TIA-1083

Telephones identified with this logo have reduced noise and interference when used with most T-coil equipped hearing aids and cochlear implants. The TIA-1083 Compliant Logo is a trademark of the Telecommunications Industry Association. Used under license.

The ENERGY STAR® program (www.energystar.gov) recognizes and encourages the use of products that save energy and help protect our environment. We are proud to supply this product with an ENERGY STAR® qualified power adapter meeting the latest energy efficiency guidelines.

© 2010 Advanced American Telephones. All Rights Reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property licensed to Advanced American Telephones, San Antonio, TX 78219. Printed in China. SynJTM is a trademark of Advanced American Telephones.

Parts checklist

Check to make sure the telephone package includes the following items:

User’s manual

SynJ SB67148

DECT 6.0 4-line expansion deskset for use with AT&T model

SynJ SB67118/SB67138

Quick start guide

SynJ SB67148

DECT 6.0 4-line expansion deskset

for use with AT&T model SynJ SB67118/SB67138

User's manual

Quick start guide

Deskset

Handset with coiled	Backup battery
cord installed

Deskset power adapter

Additional directory card

User’s manual

SynJ SB67148

DECT 6.0 4-line expansion deskset for use with AT&T model

SynJ SB67118/SB67138

Table of contents
Getting started
Quick reference guide...............................	1
Installation......................................................	4
Deskset installation....................................	5
Backup battery installation.....................	6
Backup battery charging..........................	7
Add and register a deskset....................	8
Register the deskset to your SynJ
SB67118 telephone base....................	8
Register the deskset to your SynJ
SB67138 telephone base....................	9
Deregister a deskset................................	10
Deregister the deskset from your
SynJ SB67118 telephone base.......	10
Deregister the deskset from your
SynJ SB67138 telephone base.......	11
Add a corded headset.............................	12
Add a corded headset to
the deskset...............................................	12
Deskset settings
Deskset setup..............................................	13
Menu settings..........................................	13
Ringer volume.........................................	13
Ringer tone...............................................	14
LCD contrast.............................................	15
Key tone.....................................................	15
Language....................................................	16
Line selection...........................................	16
Deskset name..........................................	17
Hold reminder..........................................	17
Speed dial setup.....................................	18
Customer support..................................	18

Deskset operation
Deskset basic operation.........................	19
Line indicators.........................................	19
Make a call................................................	19
On hook dialing (predialing).............	20
Dial a speed dial number...................	21
Answer a call...........................................	21
End a call...................................................	21
Switch among the corded
handset, the speakerphone
and the corded headset.....................	22
Temporary ringer silencing...............	22
Last number redial................................	22
Options while on calls............................	24
Volume control........................................	24
Call waiting...............................................	24
Mute..............................................................	24
Call privacy...............................................	25
Record a call............................................	26
Hold..............................................................	27
Switch among lines...............................	27
Join a call in progress.........................	27
Chain dialing............................................	28
Three-way conference calls..............	28
COVM (central office voicemail).....	30
Intercom.........................................................	31
Make an intercom call.........................	31
Answer an incoming call during
an intercom call.....................................	32
Answer an intercom call....................	32
End an intercom call............................	32
Call transfer using intercom.................	33
Push to talk (PTT) intercom..................	35
PTT to the main telephone base
or a system device................................	35

PTT to all devices...................................	36
Answer a PTT call..................................	37
Convert a PTT call to an
intercom call............................................	37
End a PTT call ........................................	37
Directory
About the directory..................................	38
Capacity......................................................	38
Exit the directory....................................	38
Create directory entries.........................	39
Create a new directory entry...........	39
Store a pause in a
directory entry........................................	40
Store a flash in a directory entry...	40
Review directory.........................................	41
Review directory entries.....................	41
Search directory.........................................	42
Search by name......................................	42
Dial, delete or edit
directory entries.....................................	43
Display dial................................................	43
Delete an entry.......................................	43
Delete all entries....................................	43
Edit an entry.............................................	43
Caller ID
About caller ID............................................	44
Information about caller ID with
call waiting...............................................	44
Caller ID Information...............................	45
How the caller ID information
(call log) works.......................................	45
Caller ID operation....................................	46
Memory match........................................	46
Missed (new) calls indicator.............	46
Review the caller ID information...	46
View dialing options.............................	47
Dial a call log entry..............................	47
Delete the call log entries................	47
Save a call log entry to
the directory.............................................	48
Reasons for missing caller
ID information.........................................	49
Answering system

Answering system and voicemail......	50
Set the answering system to
answer automatically..........................	51
Answering system capacity..............	51
Voice prompts..........................................	51
Deskset mailbox setup............................	52
Deskset mailbox overview.................	52
New message indication....................	52
Fast answer mode.................................	52
Set access code (remote access
code) and mailbox security..............	53
Notify alert................................................	54
Deskset announcement setup.........	56
Message playback.....................................	57
Options during playback....................	58
Transfer messages.................................	58
Call back to the mailbox
message caller ......................................	59
Delete all old messages.....................	59
Record and deliver memos...................	60
Remote access............................................	61
Appendix
Screen icons, indicator tones
and lights...................................................	63
Screen icons.............................................	63
Indicator tones........................................	63
Indicator lights........................................	64
Deskset display screen messages.....	65
Troubleshooting..........................................	67
Maintenance.................................................	75
Important safety information...............	76
FCC part 68 and ACTA............................	78
FCC part 15..................................................	79
Limited warranty........................................	80
Technical specifications..........................	82
Backup battery........................................	82
DECT 6.0 digital technology.............	82
Telephone operating range..............	82
Index
Index.................................................................	83

Deskset voicemail box
(answering system)...............................	50

Getting started

Quick reference guide

HOLD

LINE 1-LINE 4 keys

EXIT

Press to place an outside call on hold (page 27).

Press to make or answer a call on the desired line (pages 19-21).

While in a menu, press to cancel an operation and exit the menu display.

NEW CALL indicator

On when there are new or missed calls (page 46).

DIR

Press to view directory information (page 41).

CID

Press to view caller ID information (page 46).

/SKIP

During message playback, press to skip to the next message \page 58).

/MAILBOX

When in idle mode, press to enter the general or an assigned mailbox menu (page 57).

	/REPEAT
	During message playback,
	press to repeat a message,
	or press twice to play the
	previous message (page 58).
Softkeys (2)	X/DELETE

Press to select a menu item displayed above the key.

Press to delete the message currently playing (page 58).

Press to delete an entry while reviewing the redial list (page 23), directory

(page 43) or call log (page 47).

Press to delete a digit or character while entering numbers or names.

Navigation keys

While in menus, press DIR or CID to scroll through the menus, highlight items or to change settings.

While entering names or numbers, press or to move the cursor to the left or right.

While playing back messages, press once to repeat the message, or press twice to hear the previous message, or press to skip to the next message.

Getting started

Quick reference guide

FLASH

During a call, press to answer an incoming call when you receive a call waiting alert (page 24).

MUTE

During a call, press to mute the microphone (page 24).

During an incoming call, press to mute the ringer (page 22).

HEADSET

When a corded headset is connected to the deskset, press to get a line, answer a call or hang up

(pages 19-22). The red indicator is on when the headset is in use.

PTT

Press to initiate a PTT call (page 35).

Press and hold to broadcast to all extensions (page 36).

INT

When in idle mode, press to initiate an intercom call (page 31).

Speed dial keys

Press to review or dial a stored speed dial number when the deskset is not in use (page 21).

LOWER

Press to enter the lower speed dial locations \page 21).

SPEAKER

Press to turn on the speakerphone. Press again to turn it off (page 22).

VOL+/VOL-

During a call, press to adjust the listening volume (page 24).

During message playback, press to adjust the playback volume (page 58).

Press to adjust the ringer volume (page 13).

Getting started

Quick reference guide

Directory card

To write names on the directory card:

1.Remove the clear plastic cover by inserting the tip of a small item such as a paperclip into the hole at the top edge of the cover.

2.Pull out the directory card.

3.Write the information on the directory card.

4.Replace the directory card and the plastic cover.

Main menu

The > symbol highlights a menu item.

L1L2L3L4

1:Deskset 1

3 Missed calls

10:01AM 11/23

Redial Menu

L1 L2L3L4

>Directory Call log

Ringer setting Mailbox setup

Back Select

Using menus:

Main menu

•Directory (pages 38-43)

•Call log (pages 44-48)

•Ringer setting (pages 13-14)

•Mailbox setup (pages 52-56)

•Deskset setup (pages 15-17)

•COVM (page 30)

•Speed dial setup (page 18)

•Customer support (page 18)

1.Press the Menu softkey to show the first menu item, Directory.

2.Press DIR or CID to scroll through menu items.

3.Press the Select softkey to select or the Save softkey to save changes to a highlighted menu item.

4.Press the Back softkey to cancel an operation or back up to the previous menu.

Getting started

Installation

Install the deskset close to a power outlet not controlled by a wall switch. The deskset should be placed on a flat surface. For optimum range and better reception, place the deskset near the main telephone base.

Your product may be shipped with a protective sticker covering the deskset display - remove it before use.

For customer service or product information, visit our website at www.telephones.att.com or call 1 (888) 915-2007. In Canada, dial 1 (866) 288-4268.

Avoid placing the deskset too close to:

•Communication devices such as television sets, VCRs, or other cordless telephones.

•Excessive heat sources.

•Noise sources such as a window with traffic outside, motors, microwave ovens, refrigerators, or fluorescent lighting.

•Excessive dust sources such as a workshop or garage.

•Excessive moisture.

•Extremely low temperature.

•Mechanical vibration or shock such as on top of a washing machine or work bench.

Getting started

Deskset installation

Install the deskset as shown below.

Plug the large end of

the power adapter into a power outlet not

controlled by a wall switch.

Raise the antenna for optimum wireless range and performance.

Route the power adapter cord through the slot at the bottom of the deskset.

Plug the small end of the power adapter into the power jack at the bottom of the deskset.

Plug the end of the coiled handset cord into the jack at the bottom of the deskset.

IMPORTANT INFORMATION:

•Use only the power adapter supplied with this product. To order a replacement power adapter, visit our website at www.telephones.att.com, or call

1 (888) 915-2007. In Canada, dial 1 (866) 288-4268.

•The power adapter is intended to be correctly oriented in a vertical or floor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-the-table or cabinet outlet.

Getting started

Backup battery installation

Install the backup battery as shown below. In the event of a power failure, the charged backup battery allows the deskset to operate. Plug in the AC power adapter into the power jack at the bottom of the deskset to charge the backup battery.

1. Press down the tab to open the battery compartment cover.

2.Place the battery in the compartment. Make sure the supplied battery with the label THIS SIDE UP faces up as indicated.

3.Align the cover flat against the battery compartment, then press down until it clicks into place.

BY1029	MADEINCHINA
	PUNCTUREBATTERIES
WARNING:DONOTBURNOR
	6V.3600mAhNI-MH
	Model27910
	89-1323-00-00
	BatteryPack

BY1029	MADEINCHINA
	PUNCTUREBATTERIES
WARNING:DONOTBURN
	6V.3600mAhNI-MH
	Model27910
	89-1323-00-00
	BatteryPack

IMPORTANT INFORMATION:

Use only the supplied rechargeable battery or replacement battery (model 27910). To order, visit

our website at www.telephones.att.com, or call 1 (888) 915-2007. In Canada, dial 1 (866) 288-4268.

Getting started

Backup battery charging

When the deskset loses power with the backup battery installed, the screen indicates the battery status (see table below) and displays Check AC power. When the backup battery is in low battery mode, the screen displays

Low battery. The backup battery is fully charged after 16 hours of continuous charging. See the table on page 82 for battery operating times.

The following table summarizes the battery charge indicators and actions to take.

Battery indicators		Battery status	Action
The screen shows		Battery has enough	Charge without
Low battery and		charge to be used for a	interruption at least one
flashes.		short time.	hour.

The screen		Battery is fully charged.	Keep the backup
shows	.		battery in the battery
			compartment to
			recharge.

Getting started

Add and register a deskset

The handset provided with the SynJ SB67118/SB67138 is already registered as Handset 1. Additional desksets are assigned numbers in the order they are registered (Deskset 2 to Deskset 10). You can register a maximum of 10 desksets/handsets, or 9 desksets/handsets and one cordless headset.

You can add desksets (SynJ SB67148, purchased separately) to the SynJ SB67118/SB67138 at any time, but each new deskset must be registered with the main telephone base before use.

Start registration when the deskset shows

Press MENU on MAIN base, select Registration & then Register HS. Then press Start.

Press MENU on MAIN base, select Registration & then Register HS. Then press Start

Register the deskset to your SynJ SB67118 telephone base

1.On the SynJ SB67118 telephone base, press MENU/ENTER.

2.Scroll down to Registration and then press MENU/ENTER.

3.Press MENU/ENTER again to select Register HS. The main telephone base displays Handset registering.

SB67118:

COVM

Speed dial setup Customer support

> Registration

4.Press the Start softkey on the unregistered deskset. The deskset shows Registering...Please wait. You hear a beep when the registration process is successful. The main telephone base shows Handset registered. The deskset shows Registered and then X:Deskset X (X represents the extension number [1-0]; Deskset X represents the default deskset name). It takes up to 60 seconds to complete the registration process.

>Register HS Cordless headset Deregistration

Handset registering

Handset registered

SB67148:

2:Deskset 2

Getting started

Add and register a deskset

Register the deskset to your SynJ SB67138 telephone base

1. On the SynJ SB67138 telephone base, press MENU/ENTER.

2. Scroll down to Registration and press MENU/ENTER.	SB67138:

3.Press MENU/ENTER again to select Register HS. The main telephone base screen shows

Registering new device...

4.Press the Start softkey on the unregistered deskset. The deskset shows Registering...Please wait. You hear a beep sound when the registration process is successful. The main telephone base shows Deskset registered. The deskset shows Registered and then X:Deskset X (X represents the extension number [1-0]; Deskset X represents the default deskset name). It takes up to 60 seconds to complete the registration process.

COVM

Speed dial setup

Customer support

>Registration

>Register HS

Deregistration

Registering

new device...

Deskset registered

NOTE: If the registration fails, the screen shows Press MENU on

MAIN base, select Registration & then Register HS. Then press SB67148: Start. Try the registration process again.

2:Deskset 2

Getting started

Deregister a deskset

You may need to deregister the deskset from the main telephone base if you already have ten registered devices and need to replace a deskset, or if you wish to change the assigned number of your registered devices.

You must first deregister ALL the registered devices, and then register each device that you wish to use again individually.

Please read carefully through all the instructions in this section before beginning the deregistration process.

Please make sure the telephone system is not in use before deregistration. Deregistering a deskset does not remove the data saved on it. For details, see Deregister handsets and headset in the SynJ SB67118/SB67138 user’s manual.

Deregister the deskset from your SynJ SB67118 telephone base

1.	On the SynJ SB67118 telephone base, press MENU/ENTER.
2.	Scroll down to Registration and press MENU/ENTER.	Deregister all
		devices?
3.	Scroll down to Deregistration and press MENU/ENTER.
		<=No	>=Yes

4.The main telephone base shows

Deregister all devices? <=No >=Yes. Press REP to exit or press SKIP to continue the deregistration process.

5.The main telephone base shows Deregistering. The main telephone base shows All handsets deregistered and beeps when the deregistration process is successful. It takes up to 10 seconds to complete.

Deregistering

All handsets deregistered

Getting started

Deregister a deskset

Deregister the deskset from your SynJ SB67138 telephone base

1.On the SynJ SB67138 telephone base, press MENU/ENTER.

2.Scroll down to Registration and press MENU/ENTER.

3.Scroll down to Deregistration and press MENU/ENTER.

4.The main telephone base shows

Deregister all devices? <=No >=Yes. Press REP to exit or press SKIP to continue the deregistration process.

5.The main telephone base shows Deregistering. The main telephone base shows All devices deregistered and beeps when the deregistration process is successful. It takes up to 10 seconds to complete.

Deregister all devices?

<=No >=Yes

Deregistering

All devices deregistered

NOTES:

•If the deregistration process fails, you may need to reset the system and try again. To reset, you can press EXIT on the main telephone base. You can also reset the main telephone base by unplugging the power from it and plugging it back in.

•To register a deskset again, refer to the registration information on pages 8 and 9.

Getting started

Add a corded headset

You can use this deskset handsfree when you install any industry-standard 2.5mm corded telephone headset (purchased separately). For best results,

use a 2.5mm corded headset. To purchase a headset, visit our website at www.telephones.att.com, or call 1 (888) 915-2007. In Canada, dial

1 (866) 288-4268. See pages 19-22 for instructions on using the corded headset with this deskset.

Add a corded headset to the deskset

Lift open the plastic cover.

Plug a 2.5 mm headset into the HEADSET jack on the side of the deskset.

Deskset settings

Deskset setup

Menu settings

Use the menus to change the deskset settings.

1.Press the Menu softkey to enter the main menu when the deskset is not in use.

2.Press DIR or CID to scroll to the feature to be changed. The > symbol indicates the selected menu item.

>Directory Call log Ringer setting Mailbox setup

Back Select

3.Press the Select softkey to select the menu item.

4.Press the Back softkey to cancel an operation, exit the menu display, or return to the previous menu.

-OR-

Press to return to the previous menu.

-OR-

Press EXIT to exit to idle mode without making any changes.

Ringer volume

Use this feature to set the ringer volume to one of three levels or turn the ringer off. When the ringer is off, icon appears on the deskset.

1.When the deskset is not in use, press the Menu softkey.

2.Press DIR or CID to scroll to Ringer setting.

3.Press the Select softkey twice to select Ringer volume.

4.Press DIR, or VOL+ to increase the ringer volume. Press CID, or VOL- to derease the ringer volume.

5.Press the Save softkey to save the setting and return to the previous menu. There is a confirmation tone.

Directory Call log

>Ringer setting Mailbox setup

Back Select

>Ringer volume Ringer tone

Back Select

NOTE: The ringer volume also determines the ringer volume for intercom calls. If the ringer volume is set to off, the deskset is silenced for all incoming calls, including intercom calls.

Ringer volume

Back Set

Deskset settings

Deskset setup

Ringer tone

Use this feature to turn the key tone on and off. The telephone base is factory set to beep with each key press. You can turn off this beep sound by turning the key tone off.

1.When the deskset is not in use, press the Menu softkey.

2.Press DIR or CID to scroll to Ringer setting. Press the Select softkey.

3.Press DIR or CID to scroll to Ringer tone. Press the Select softkey.

4.Press or to select a desired line (L1, L2, L3 or L4).

5.Press DIR or CID to select a desired ringer tone.

6.Repeat Step 4 and Step 5 above to choose ringer tones for other lines if desired.

Directory Call log >Ringer setting Mailbox setup

Back Select

Ringer volume >Ringer tone


Back					Select

	L1
Ringer tone
L1	L2		L3	L4
1		3	1	1

7. Press the Save softkey to save the setting and return to
	Back	Save
the previous menu. There is a confirmation tone.

NOTE: If you turn off the ringer volume, you will not hear ringer tone samples.

Back

Call log Ringer setting Mailbox setup >Deskset setup

Deskset settings

Deskset setup

LCD contrast

Use this feature to adjust the screen contrast to one of five levels to optimize readability in different lighting conditions.

			L1
1.	When the deskset is not in use, press the Menu softkey.	Call log
		Ringer setting
2.	Press DIR or CID to scroll to Deskset setup. Press	Mailbox setup
		>Deskset setup
	the Select softkey.	Back		Select

3.Press the Select softkey to select LCD contrast.

4.Press DIR or CID to adjust the screen contrast level. The screen display temporarily fades away as you press CID and reappears as you press DIR.

5.Press the Save softkey to save the setting and return to the previous menu. There is a confirmation tone.

>LCD contrast Key tone Language

Line selection

Back Select

LCD contrast

Back Save

Key tone

Use this feature to turn the key tone on or off. The deskset is factory programmed to beep with each key press. If you turn off

the key tone, there are no beeps when you press the keys.

1.When the deskset is not in use, press the Menu softkey.

2.Press DIR or CID to scroll to Deskset setup. Press the Select softkey.

3.Press DIR or CID to scroll to Key tone. Press the Select softkey.

4.Press DIR or CID to scroll to On or Off.

5.Press the Save softkey to save the setting and return to the previous menu. There is a confirmation tone.

Select

LCD contrast >Key tone

Language

Line selection

Back

Select

Key tone :Off

Back Save

Deskset settings

Deskset setup

Language

Use this feature to change the display language that is used in all menus and screen displays. This telephone comes factory set for English displays.

1.When the deskset is not in use, press the Menu softkey.

2.Press DIR or CID to scroll to Deskset setup. Press the Select softkey.

Call log Ringer setting Mailbox setup >Deskset setup

Back Select

LCD contrast Key tone

>Language

Line selection

3.Press DIR or CID to scroll to Language. Press the Select softkey.

4.Press DIR or CID to select English or Español.

5.Press the Save softkey to save the setting and return to the previous menu. There is a confirmation tone.

Line selection

Back Select

Language :English

Back Save

Use this feature to select the default telephone line to be used when you make outgoing calls. The deskset comes factory set for Auto selectable line, which chooses the first available line for making a call. To select a particular

line, choose Line 1, Line 2, Line 3 or Line 4.
				L1
1.	When the deskset is not in use, press the Menu softkey.		Call log
			Ringer setting
			Mailbox setup
2.	Press	DIR or CID to scroll to Deskset setup. Press	>Deskset setup
			Back		Select
	the Select softkey.
				L1

3.	Press	DIR or CID to scroll to Line selection. Press	Key tone
	the Select softkey.		LCD contrast
			>Line selection
			Language

4.Press DIR or CID to select Auto, Line 1, Line 2, Line 3 or Line 4.

5.Press the Save softkey to save the setting and return to the previous menu. There is a confirmation tone.

Back Select

Line selection :Auto

Back Save

Deskset settings

Deskset setup

Deskset name

Use this feature to change the deskset name.

1.When the deskset is not in use, press the Menu softkey.

2.Press DIR or CID to scroll to Deskset setup. Press the Select softkey.

3.Press DIR or CID to scroll to Deskset name. Press the Select softkey.

4.Use the dialing keys (page 40) to enter a name.

•Press move the cursor to the left or to the right.

•Press X/DELETE to erase a character.

•Press and hold X/DELETE to erase all characters.

Call log Ringer setting Mailbox setup >Deskset setup

Back Select

Key tone Language

Line selection >Deskset name

Back Select

Enter name:

Deskset 1

Back Save

5.Press the Save softkey to confirm and return to the previous menu. There is a confirmation tone.

Hold reminder

When there is a call on hold for more than three minutes, the deskset gives you a reminder beep once every 30 seconds. You can also turn this setting off.

1.When the deskset is not in use, press the Menu softkey.

2.Press DIR or CID to scroll to Deskset setup. Press the Select softkey.

3.Press DIR or CID to scroll to Hold Reminder. Press the Select softkey.

4.Press DIR or CID to scroll to On or Off.

5.Press the Save softkey to save the setting and return to the previous menu. There is a confirmation tone.

Call log Ringer setting Mailbox setup

>Deskset setup

Back Select

Language

Line selection Deskset name

>Hold Reminder

Back Select

Hold Reminder: :On

NOTE: A call on hold after 10 minutes is automatically forwarded to	Back	Save

the auto attendant, even if the auto attendant is not activated. To

keep a call on hold longer than 10 minutes, release the held call within 10 minutes and then place the call on hold again.

Deskset settings

Deskset setup

Speed dial setup

The deskset has 10 speed dial locations where you can store the telephone numbers you wish to dial using fewer keys than usual. You can store up to 32 digits in each location. The first five locations can be accessed buy using only the speed dial keys. To access the remaining five locations, press LOWER and then the speed dial key for the desired location.

To enter, edit or delete a speed dial number:

1.When the deskset is not in use, press the Menu softkey.

2.Press DIR or CID to scroll to Speed dial setup. Press the Select softkey.

3.Press DIR or CID to choose a desired speed dial location, then press the Select softkey.

4.Use the dialing keys to enter or edit the telephone number up to 32 digits. If you want to delete the entry, erase all the digits.

•Press or to move the cursor to the left or right.

•Press the Pause softkey to insert a dialing pause (a P appears).

•Press X/DELETE to backspace and delete digits.

•Press and hold X/DELETE to delete all digits.

5.Press the Save softkey to save the setting. There is a confirmation tone.

NOTES:

Mailbox setup Deskset setup COVM

>Speed dial setup

Back Select

>Speed dial 1 Speed dial 2 Speed dial 3 Speed dial 4

Back Select

Enter phone #: 8888832445

Pause Save

Speed dial 1 888 883 2445

•See page 21 for instructions on calling a speed dial number.

•The speed dial memory and the directory are independent, so setting up speed dial numbers does not decrease your directory storage space.

Customer support

Use this feature to display the AT&T website.

1.When the deskset is not in use, press the Menu softkey.

2.Press DIR or CID to scroll to Customer support. Press the Select softkey.

3.To exit, press the Back softkey.

Deskset setup COVM

Speed dial setup >Customer support

Back Select

www.telephones

.att.com

Back

Elapsed time

Deskset operation

Deskset basic operation

The telephone comes programmed to use line 1 (default primary line) for outgoing calls when you do not press a line key. (To change the primary line, see Line selection on page 16.) When you answer a call, the telephone automatically selects the ringing line.

Line indicators

Each of the four indicators on LINE 1-LINE 4 indicates the status of the corresponding telephone line.

• On when the corresponding line is in use.

• Flashes slowly when the line is on hold.

• Flashes slowly when there is a transferred call on the corresponding line.

•Flashes slowly when there is an incoming auto attendant transferred call on the corresponding line.

•Flashes rapidly when there is an incoming call on the corresponding line.

Make a call

To make a call using the corded handset:

1.Lift the corded handset.

-OR-

To override automatic line selection, press LINE 1-LINE 4 for the desired line, and then lift the corded handset.

2.Wait for a dial tone, then enter the telephone number. The screen displays the elapsed time as you talk (in hours, minutes and seconds).

To make a call using the speakerphone:

Line1 00:00:30

8888832445

Option

1.Press SPEAKER on the deskset.

-OR-

To override automatic line selection, press LINE 1-LINE 4 for the desired line.

2.Wait for a dial tone, then enter the telephone number. The screen displays the elapsed time as you talk (in hours, minutes and seconds).

To make a call using the corded headset:

Make sure a corded headset is connected to the deskset (page 12).

1.Press HEADSET on the deskset.

-OR-

To override automatic line selection, press LINE 1-LINE 4 for the desired line, and then press HEADSET.

2.Wait for a dial tone, then dial the number. The screen displays the elapsed time as you talk (in hours, minutes and seconds).

Deskset operation

Deskset basic operation

On hook dialing (predialing)

To predial using the corded handset:

1. Enter the telephone number.

•Press X/DELETE to make corrections when entering the telephone number.

2. Lift the corded handset to dial.

-OR-

To override automatic line selection, press

LINE 1-LINE 4 for the desired line, then lift the corded handset.

To predial using the speakerphone:

1.Enter the telephone number.

•Press X/DELETE to make corrections when entering the telephone number.

2.Press SPEAKER to dial.

-OR-

To override automatic line selection, press LINE 1-LINE 4 for the desired line.

To predial using the corded headset:

1.Enter the telephone number.

•Press X/DELETE to make corrections when entering the telephone number.

2.Press HEADSET on the deskset to dial.

-OR-

To override automatic line selection, press LINE 1-LINE 4 for the desired line, then press HEADSET.

Deskset operation

Deskset basic operation

Dial a speed dial number

1. Press the desired speed dial key.

-OR-

Press LOWER and then the desired speed dial key.

2. Lift the corded handset, or press the Call softkey,

SPEAKER or HEADSET.

-OR-

To override automatic line selection, press LINE 1-LINE 4 for the desired line and use the

speakerphone. If you want to use the corded handset, lift it from the deskset. If you want to use the corded headset, press HEADSET.

NOTE: If there is no telephone number stored in the speed dial location, No number displays.

Answer a call

To answer a call using the corded handset:

• Lift the corded handset.

To answer a call using the speakerphone:

• Press SPEAKER.

To answer a call using the corded headset:

• Press HEADSET.

End a call

To end a call using the corded handset:

• Place the corded handset on the deskset.

To end a call using the speakerphone:

• Press SPEAKER.

To end a call using the corded headset:

• Press HEADSET on the deskset.

NOTE: The elapsed time is not affected by accessing services from your telephone service provider, such as call waiting.

Deskset operation

Deskset basic operation

Switch among the corded handset, the speakerphone and the corded headset To switch from the corded handset to the speakerphone/corded headset:

1.While you are using the corded handset on a call, press SPEAKER or

HEADSET.

2.Put the corded handset back to the deskset.

To switch from the speakerphone/corded headset to the corded handset:

•While you are using the speakerphone or corded headset on a call, pick up the corded handset to continue the call.

Temporary ringer silencing

Press MUTE while the telephone is ringing to silence the ringer temporarily on the deskset only. This turns off the ringer without disconnecting the call. The next incoming call rings normally at the preset volume.

Last number redial

The last 10 telephone numbers dialed (up to 32 digits) are stored in the redial memory of the deskset.

To view the 10 most recently dialed numbers:

1.Press the Redial softkey to enter the redial list and display the most recently called number.

2.Press DIR or CID to browse.

3.Press the Back softkey to exit the redial list.

To redial a number:

•To dial the displayed number, lift the corded handset, or press SPEAKER or HEADSET.

-OR-

To override automatic line selection, press LINE 1-LINE 4 for the desired line and use the speakerphone. If you want to use the corded handset, lift it from the deskset. If you want to use the corded headset, press HEADSET.

NOTE: If there are no numbers on the redial list, the deskset displays Redial list empty.

Deskset operation

Deskset basic operation

To save a redialed number in the directory:

1. When the desired number displays, press the Save		1:Deskset 1
softkey.		1:Deskset 1
softkey.		3 Missed calls
		New messages
2. The deskset displays Enter phone #.				11:30PM	12/31
2. The deskset displays Enter phone #.			Redial			Menu
•	Use the dialing keys (page 40) to edit the number, if
•	Use the dialing keys (page 40) to edit the number, if			L1
	necessary.			L1
•	necessary.	888 883 2445
	Press or to move the cursor to the left or right.	888 883 2445
	Press or to move the cursor to the left or right.

•	Press X/DELETE to backspace and delete a digit.		Back			Save
•	Press X/DELETE to backspace and delete a digit.
•	Press and hold X/DELETE to delete all the digits.
•	Press and hold X/DELETE to delete all the digits.			L1
•	Press the Pause softkey to enter a dialing pause		Line1		00:00:01
•	Press the Pause softkey to enter a dialing pause	8888832445
	(a P appears).
•	Press FLASH to enter a flash.					Option
•	Press FLASH to enter a flash.

3.	Press the Next softkey. The deskset displays Enter name. Use the dialing
	keys to enter a name.
	•	Use the dialing keys (page 40) to enter a name.
	•	Press or to move the cursor to the left or right.
	•	Press X/DELETE to backspace and delete a character.
	•	Press and hold X/DELETE to delete all characters.
4.	Press the Save softkey to confirm. There is a confirmation tone.

To delete a redialed number:

•When the screen displays the desired number, press X/DELETE to delete the number from the redial memory. The deskset displays Deleted. There is a confirmation tone.

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