AT&T 5630 User Manual

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CORDLESS ANSWERING SYSTEM 5630

Installation

Telephone Operation

Memory Dialing

Answering System

At the Base

Away From the Base

Installation

Table/Desk Installation

1.Choose a spot near an electrical outlet and a telephone jack. Your phone requires a modular telephone jack and a standard electrical outlet (110vAC). The outlet should not be controlled by a wall switch – if the switch is ever turned off, the phone will not operate properly.

2.Install the base batteries. Open the battery door on the bottom of the unit by pulling on the tab. Insert the batteries, then close the door. The batteries are used to save your messages in the event of a power failure. When the base batteries need to be replaced, the LO BATT BASE Light on the base will blink.

3.Set DIAL MODE switch. Set the DIAL MODE switch on rear of the base unit to TONE if you have touch tone service, or PULSE if you have dial pulse (rotary) service. To change dial mode during a call, see Temporary Tone in the Telephone Operation section.

4.Connect the telephone line cord. The telephone line cord has asnap-inplug on each end. Insert one of the plugs into the jack in the rear of the base unit. Insert the other plug into a telephone jack. Make sure the plugs snap into place.

5.Set the HANDSET RINGER switch (on, off). Set the HANDSET RINGER switch on the base unit to ON so the phone will ring. When the switch is set to OFF, the phone will not ring.

6.Fill in the telephone number card. On the handset, insert a pointed object into the hole in the window, and gently pry up the window until it pops out. Write your phone number on the card and replace the window.

7.Install the flexible handset antenna. The flexible handset antenna has a metal end with a threaded tip. Slide the metal tip straight down into the hole in the top of the handset. When you feel the antenna reach the bottom of the hole, turn the antenna clockwise slightly to make sure that the tip is set in place, and then continue to screw the antenna clockwise until the rubber is snug against the top of the handset. Do not overtighten the antenna.

8.Plug in the power cord. Plug the AC adapter on the power cord into an electrical outlet not controlled by a wall switch. When you connect the unit to an electrical outlet, the system automatically begins formatting digital memory. The Message Window begins to count down from 8 to 0. When memory formatting has been completed, “0” will blink in the Message Window to indicate that the system is on, but an announcement has not been recorded.

9.Charge the handset batteries for 10 hours. Place the handset in the base and let the batteries charge for 10 hours. You can use your phone before the 10 hours are up, but be sure to return the handset to the base so it can charge fully. The CHARGING light on the base unit will light to show the batteries are charging.

10.Check for dial tone. After the batteries are charged, pick up the handset and base antennas. Now press PHONE on the handset. The PHONE Light should light, and you should hear a dial tone.

11.Set Answering System Features. To fully utilize this system, you need to:

a)Set the clock

b)Record an announcement

c)Set system to answer calls

d)Set RING SELECT switch

Wall Installation

1.Choose a spot near an electrical outlet and a telephone jack. Your phone requires a modular telephone jack and a standard electrical outlet (110vAC). The outlet should not be controlled by a wall switch – if the switch is ever turned off, the phone will not operate properly.

2.Install the base batteries. Open the battery door on the bottom of the unit by pulling on the tab. Insert the batteries, then close the door. The batteries are used to save your messages in the event of a power failure. When the base batteries need to be replaced, the LO BATT BASE Light on the base will blink.

3.SET DIAL MODE Switch. Set DIAL MODE switch on rear of base unit to TONE if you have touch tone service, or PULSE if you have dial pulse (rotary) service. To change dial mode during a call, see “Temporary Tone” in the Telephone Operation section.

4.Set the RINGER Switch (ON/OFF). Set the RINGER switch on the base unit to ON, so the phone will ring. When the switch is set to OFF, the phone will not ring.

5.Fill in the telephone number card. On the handset, insert a pointed object into the hole in the window, and gently pry up the window until it pops out. Write your phone number on the card and replace the window.

6.Install the flexible handset antenna. The flexible handset antenna has a metal end with a threaded tip. Slide the metal tip straight down into the hole in the top of the handset. When you feel the antenna reach the bottom of the hole, turn the antenna clockwise slightly to make sure that the tip is set in place, and then continue to screw the antenna clockwise until the rubber is snug against the top of the handset. Do not overtighten the antenna.

7.Base unit: Remove the window over the telephone number card. Insert a pointed object into the hole in the window, and gently pry up the window until it pops out. Now remove the telephone number card and set the card and window aside.

8.Remove and reverse the handset hook. You must now reverse the handset hook so it can hold the handset in the base. In the opening behind the telephone number card, you will see a dot marked PRESS. With a pencil or pen point, press on the dot and push upward to release the hook from its slot. Now remove the hook and turn it so the rounded edge is pointing up, and the word PRESS is facing you. Slide the hook back down into the slot until it snaps into place. The rounded edge should now be sticking out.

9.Choose and mark the mounting position. The mounting screws should screw into a wooden stud within the wall - they will not hold securely in wallboard alone. Locate a wall stud in the area where you want to install your telephone. Use theWall-MountingTemplate and a pencil to mark the screw positions on the wall over the stud. Put the template aside.

10.Install the mounting sleeves and screws. Start the screw holes by lightly tapping a nail into the marks you made on the wall. Remove the nail from the wall. Now slip the mounting sleeves onto the screws, with the larger end of the sleeve toward the screw head. Insert the screws into the holes you started.

Tighten the screws until the small end of the mounting sleeve is flat against the wall.

11.Connect the telephone line cord. The telephone line cord has asnap-inplug on each end. Insert one of the plugs into the jack in the rear of the base unit. Insert the other plug into a telephone jack. Make sure the plugs snap into place.

12.Mount the base on the wall. Hold the base so that the mounting sleeves protruding from the wall fit into the holes on the bottom of the base. Arrange the telephone and power cords so that they run down the wall behind the telephone. Slide the base down onto the protruding sleeves until it locks firmly in place.

13.Plug in the power cord. Plug the AC adapter on the power cord into an electrical outlet not controlled by a wall switch. When you connect the unit to an electrical outlet, the system automatically begins formatting digital memory. The Message Window begins to count down from 8 to 0. When memory formatting has been completed, “0” will blink in the Message Window to indicate that the system is on, but an announcement has not been recorded.

14.Charge the handset batteries for 10 hours. Place the handset in the base and let the batteries charge for 10 hours. You can use your phone before the 10 hours are up, but be sure to return the handset to the base so it can charge fully. The CHARGING Light on the base unit will light to show the batteries are charging.

15.Check for dial tone. After the batteries are charged, pick up the handset and extend the handset and base antennas. Now press PHONE on the handset. The PHONE Light should light, and you should hear a dial tone.

16.Set Answering System Features. To fully utilize this system, you need to:

a)Set the clock

b)Record an announcement

c)Set system to answer calls

d)Set RING SELECT switch

Telephone Operation

Making Calls

You can make calls from the handset anywhere within range of the base. Usually when you use the handset close to the base, you won’t have to extend the handset antenna. However, your phone will work best if you always keep both antennas fully extended.

Pick up the handset and press PHONE. The PHONE Lights on the handset and base will both light. When you hear a dial tone, dial the number.

If you make a mistake when dialing, press OFF to hang up, then press PHONE to get dial tone again.

You must always press PHONE before you can dial a call on the handset.

You can adjust the handset volume using the switch on the side of the handset.

Hanging Up:

If you are near the base, you can place the handset back in the base to end the call. If you are using the handset away from the base, you must press OFF to end the call – otherwise your phone will be “off the hook” and callers will get a busy signal.

Answering Calls:

When you receive a call, the handset will ring if the RINGER switch is set to ON. If your phone rings when the handset is in the base, just pick up the handset and answer the call as you would on any other phone. Occasionally, especially when you pick up the handset between rings, you may not be connected. If this happens, press PHONE on the handset to connect the call.

If the handset rings when it’s out of the base, pick up the handset, extend the antenna and press PHONE to answer the call.

Hanging Up: To end a call, either place the handset back on the base, or press OFF on the handset.

Volume Control

Slide the handset VOLUME Control toward the top of the handset to increase, or toward the bottom of the handset to decrease, the sound level in the handset. This will not affect what the other party is hearing.

Redial

Your telephone can redial the last number dialed. Press PHONE for the dial tone, then press REDIAL. The phone number will remain in the redial memory until you dial another number.

Special Telephone Services

If you subscribe to special services like Call Waiting or Call Forwarding, press and release PHONE on the handset whenever you would normally press the switchhook on a regular phone. This is just like the Flash feature on some other phones.

Temporary Tone

If you have dial pulse (rotary) telephone service, this feature lets you enter the codes or tones needed to operate answering machines, or to use electronic banking services, calling cards, and other special services.

First dial the call normally. Then turn on the Temporary Tone feature by pressing the TONE* key. You can then press the numbers or symbols you need and your phone will send the proper signals.

To end the call, press OFF, or place the handset back in the base. The phone will automatically switch back to dial pulse.

The Temporary Tone feature will operate most special services over a dial pulse line. However, some services may actually require a touch tone line. To be sure, ask the company that provides the special service.

Note: If you have touch tone service, you do not need to use the Temporary Tone feature. This feature is used only when the phone is set for dial pulse dialing.

Operating Range

Your cordless telephone operates at the maximum power allowed by the Federal Communications Commission (FCC). Even so, your handset and base unit can communicate over only a certain distance – which can vary with the locations of the base unit and handset, the weather, and the construction of your home or office.

For best performance, keep both the handset and base antennas as well as the telephone line cord fully extended when using your handset away from the base.

It is a good idea to make a few trial calls in and around your home or office to become familiar with the operating range in your particular surroundings.

If you go out of range: If you move out of range during a phone conversation, you will hear noise or interference. To improve reception, move closer to the base.

If you try to end a call when you are almost out of range, you will hear two short beeps when you press OFF. Move closer to the base and press OFF to end the call – otherwise your phone will remain “off the hook”.

If you try to make a call when out of range, you will hear two short beeps when you press PHONE. Move closer to the base, and press PHONE again to make the call.

If you receive a call while you are out of range, the handset might not ring – or if it does ring, the call might not connect when you press PHONE. Move closer to the base, then press PHONE again to answer the call.

Changing Channels

Your Cordless Answering 5630 has an advanced 10-channelAuto Select feature that minimizes the change of interference. Every time you answer or make a call, the AutoSelect circuit provides the clearest channel.

In the unlikely event you notice noise or interference while using your phone, press and release CHANNEL to change to another of the 10 available channels. If the noise doesn’t clear, switch channels again until you find a quiet one. Your call will not be interrupted, and the message indicator on the base will display the

number of the new channel for a few seconds. The channel number is also displayed when you remove the handset from the base, and when you press PHONE, INTCM, PAGE or ANS SYS on the handset.

If the noise is exceptionally loud, move closer to the base before pressing CHANNEL – or you might lose the call. If you do lose the call, place the handset in the base for a few seconds, then make the call again.

Note: You must be in range to change channels. If you press CHANNEL while out of range, you might lose the call.

Using the Intercom and Page

Your AT&T Cordless Answering System can also work as a two-wayintercom between the handset and the base unit. This does not tie up your telephone lineyou can still receive calls when using the intercom.

Note: The operating range for the intercom is about the same as for regular telephone calls. You must be within range to turn the intercom on or off, or to page someone at the other end.

Paging Someone at the Other End: If you are at the handset you can page someone at the base unit, and vice versa. If you are at the handset, press and release PAGE. This will sound athree-partpaging tone at the base unit. Press and release INTCM to activate the intercom. You can then speak with the person at the base unit through the handset.

If you are at the base unit, press and release PAGE/FIND to signal the handset. This will sound a three-partpaging tone at the handset. When the person answers, speak toward the base.

Answering a Page:

If you are at the handset and hear the three-partpaging tone, press and release INTCM. This turns on the intercom and lets you speak to the person at the base. If you are at the base and hear thethree-partpaging tone, wait for the INTERCOM Light to go on and then speak toward the base. You’ll hear the other person through the speaker.

Ending an Intercom Conversation

To end an intercom conversation and turn off the intercom, press OFF on the handset.

Answering a Call During an Intercom Conversation

If you receive a call while using the intercom, press PHONE to turn off the intercom and connect the incoming call.

Using the Intercom During a Phone Call

First place the call on hold by pressing HOLD. Then use the intercom. While you are using the intercom, the PHONE Lights on the handset and base will blink to show that your call has not been disconnected. The person on the other end of the phone call will not be able to hear your intercom conversation.

To return to the call, just press PHONE. This disconnects the intercom and reconnects the call.

Handset Locator (Find)

This feature will be useful should you ever forget where you’ve left your handset.

To locate the handset easily, press PAGE/FIND on the base unit and hold it about two seconds, or until you hear a second beep. This will begin a repeating page tone at the handset. Listen for the paging tone and follow it to find the handset. Once you find it, press OFF on the handset to cancel the paging tone. You can also cancel the Find signal by pressing PAGE/FIND on the base.

If it is not shut off beforehand, Find will automatically shut itself off after about three minutes. If you haven’t located the handset by then, turn Find on again by pressing and holding PAGE/FIND on the base.

Memory Dialing

Your AT&T Cordless Answering System can store 10 different phone numbers that you can dial just by pressing MEM and one of the number buttons.

Programming a Number Into Memory

To store:

1.Make sure the handset is OFF

2.Press and release MEM. The PHONE Light will blink.

3.Enter telephone number using the dial pad. (The number can be up to 16 digits long.)

4.Press and release MEM, then a number button (0-9)for the memory location where the number is to be stored.

You will hear a four-notetone that confirms the number was stored properly and the PHONE Light will turn off. If you hear a long buzzing tone, or nothing at all, press and release OFF and follow the steps above to program the number again.

Repeat the above steps to program another telephone number, assigning each phone number to a different number button.

Caution: If power is interrupted, the numbers stored in memory may be lost. To reenter the numbers, follow the preceding steps.

Dialing a Number Stored in Memory

To dial:

1.Press and release PHONE to get dial tone.

2.Press and release MEM.

3.Press assigned number button (0-9).

For example, to dial the number you assigned to key “6”, you would press PHONE, MEM, 6

Directory Card

Write your telephone number and the telephone numbers (or names) that you want to store in each memory location on the directory card on the handset.

To use the directory card concealed in the back of your handset, press the arrow and slide the door toward the top of the handset until it snaps in place. The directory card has an erasable surface. If you write in pencil, you’ll find it easy to change names when necessary.

Note: If the door slips off the handset, slide it onto the track and back in place.

Storing a Redial Number in Memory

If you want to store the last number dialed into memory, press MEM, REDIAL, MEM, then any unused number button (0 to 9)

Programming a Pause in a Memory Dial Phone Number

If you phone is connected to a switchboard, you may have to dial a special number (usually 9) to get an outside line. When programming an outside number in memory, program the access number and a pause into the dialing sequence. The pause will allow the switchboard enough time to give you an outside line dial tone.

Note: Each pause you store is counted as a digit. You can store up to 16 digits in each memory location.

To insert a pause in a phone number, press REDIAL at the appropriate point when storing the number. This inserts a 1.5 second pause. To insert a longer pause, press REDIAL two or more times. Each press makes the pause 1.5 seconds longer; each pause takes up one space of the 16 number capacity.

For example, to store 9-PAUSE-555-1234in memory location 6, you would:

1.Press MEM

2.Press 9

3.Press REDIAL

4.Dial 555-1234

5.Press MEM

6.Press 6

Programming and Dialing Long Numbers or Sequences

If you need to store a number longer than 16 digits – for your alternate long distance service or for telephone banking, for example – divide the number between two different memory locations. Assign the first part of the number to one memory location, and assign the second part to another.

For example, to store 301-999-8765555-1234-56789,you might divide it like this:301-999-8765– 1555-1234-56789– 2

To store the first part of this sequence, press MEM, 3019998765 MEM 1

To store the second part of this sequence, press MEM, 555123456789 MEM 2

To dial the complete number press PHONE, MEM, 1 (wait for dialing to stop), MEM, 2

It is best to split the number at pauses or convenient breaks in the sequence, especially if you need to wait for necessary tones or signals before continuing.

Changing or Replacing a Stored Number

You can change or replace a stored number by storing a new number in its place.

Answering System Operation: At the Base

About Mailboxes

This answering system provides two voice mailboxes. These mailboxes provide a convenient way to share an answering system with other members of your household or business.

Callers using a touch tone phone can choose the mailbox in which their message will be recorded by pressing 1 or 2 after the system answers the call. Callers who are not using a touch tone phoneor who simply do not press 1 or 2 during their call can still leave a message. In these cases, the message is automatically recorded in Mailbox 1.

When messages are recorded in one mailbox, you can choose to listen only to the messages in that mailbox without listening to messages in the other mailbox.

If you decide not to use separate mailboxes, the answering system operates like most other answering systems – with all messages automatically recorded in Mailbox 1.

This section provides an overview of how you can use mailboxes. Detailed information can be found in later sections of this manual.

Getting Started with Mailboxes

1.Decide how you wish to assign the mailboxes to members of your household or business. For example, you might want messages for Jane recorded in Mailbox 1 and messages for John recorded in Mailbox 2.

2.Prepare the announcement to be heard by callers. Following the above example, your announcement might say: “Hello. You have reached 555-1234.If you are calling from a touch tone phone, you can leave a message for Jane by pressing one and speaking after the beep. To leave a message for John press two. If you are not using a touch tone phone, simply leave your message after the beep. Thank you for calling.”

Clock

The clock feature will record the day and time of each message received.

To set the clock:

1.Set the speaker volume control on the side of the base to a comfortable level.

2.Press CHANGE, then CLOCK. You will hear a day of the week.

3.Press REPEAT or FORWARD until you hear the correct day.

4.Press CLOCK to hear the hour.

5.Press REPEAT or FORWARD until you hear the correct hour. Make sure the hour is correct for AM or PM.

6.Press CLOCK to hear the minute.

7.Press REPEAT or FORWARD until you hear the correct minute.

8.Press CLOCK. You will hear the day and time setting.

To review the clock: Press CLOCK. You will hear the day and time setting.

Note: If AC power fails and there are no base batteries installed, or the batteries are low on power, you will need to set the clock.

Announcements To Callers

Before using your answering system, you should record an announcement. This is what callers will hear when the system answers a call. The Cordless Answering System 5630 allows you to record two different announcements – A and B. Or, if you do not want to record your own announcement, the system provides a brief, pre-recordedannouncement. These announcement options are listed below.

Announcements A and B

Announcements A and B are used when you want the system to record callers’ messages. If you record both A and B, you can then switch back and forth between these announcements without re-recording.For example, you might want to use Announcement A for weekdays and Announcement B for weekends.

Pre-recordedAnnouncement

If you do not record your own announcement, callers will hear this announcement: “Hello. Please leave a message after the tone.”

The Message Window blinks to indicate that the user needs to record an announcement. To select the prerecorded announcement as your announcement and stop the display from blinking, press and release ANNC.

Record an Announcement

1.Move ANNC SELECT, located at the left side of the unit, to the desired announcement setting (A or B)

2.Prepare your announcement. The maximum length of an announcement is two minutes. A total of about 12 minutes is available for the outgoing announcement and for all incoming messages – the shorter your announcement, the more time for incoming messages.

Example for Announcement:

“Hello. I can’t come to the phone right now. Please leave your name, number, and a short message after the beep. Thank you.”

3.Press CHANGE, then ANNC.

The system beeps once when it begins to record. While recording, “ – “ blinks in the message window.

4.Speak towards the microphone in a normal tone of voice.

5.Press STOP when you are finished.

The announcement plays back automatically. (If necessary, adjust SPEAKER VOLUME.) The Message Window displays a P.

Note: If the announcement did not record successfully, five beeps will be given and the Message Window blinks to indicate that you need to record again.

To Play Back your Announcement at Any Time

1.Move ANNC SELECT to the announcement (A or B) you want to play back

2.Set SPEAKER VOLUME to the middle

3.Press ANNC

While your system plays back an announcement, the Message Window shows P (Announcement Play)

To Delete an Announcement

1.Move ANNC SELECT to the announcement (A or B) you want to delete.

2.Press ANNC to begin playing the announcement

3.Press DELETE while the announcement is playing.

The system will beep once and the Message Window will blink when the announcement has been deleted.

To select the announcement callers will hear:

Move ANNC SELECT to the desired announcement: A or B

To bypass the announcement:

Callers with a touch tone telephone can bypass your announcement by pressing * after the announcement begins. The system skips the rest of the announcement, beeps and begins recording.

You may want to inform frequent callers of this feature.

Setting System to Answer Calls

After you have recorded your announcement, the Message Window should be on, indicating that the system is ready to answer calls. The Message Window shows the number of messages stored in memory (0 if no messages have been received).

If the Message Window is not on, press and release ON/OFF to turn on the system.

When the system answers a call, the caller hears the announcement you selected, followed by a beep. After the beep, the system begins recording your caller’s message.

While the system is taking a call, the Message Window displays “ – “. After a message is recorded, the display changes to show the total number of recorded messages.

Note: Messages are limited to a maximum of two minutes each. If the caller is still speaking after two minutes, is silent for more than seven seconds, or if system memory runs out (system memory is 12 minutes in length), the system will beep once and hang up.

Setting System to Not Answer Calls

If you do not want your system to answer calls, press and release ON/OFF. The Message Window display will go off.

When you turn off Automatic Answering, the system will answer calls after 10 rings. You can then turn the system on if you are calling from a touch tone telephone.

Ring Select

To choose the number of times the phone rings before the system answers, set RING SELECT Switch to 2, 4 , or TS (Toll Saver).

Set to 2 – and the system will answer all calls on the second ring

Set to 4 – and the system will answer all calls on the fourth ring

Set to TS – and the system will answer calls on the second ring only if you have new messages. If no new messages have been recorded, the system will answer on the fourth ring.

Toll Saver

Set the RING SELECT Switch to TS (Toll Saver) when you will be calling from another location to check for messages. If you have new messages (ie. Messages you haven’t listened to yet) waiting, the system will answer after two rings. If there are no new messages, the phone will ring at least three times before the system answers. You can then hang up after the third ring to avoid paying long distance charges.

Note: Toll Saver works only when the system is on and memory is available. Otherwise calls are answered after 10 rings.

Message Window and Indicators

Your system provides two methods of informing you about the status of the system’s operation: Message Window codes and indicator lights.

Message Window

The Message Window displays one code to give you a running count of messages received, and provides status information. See Table 1 below for explanations of these symbols.

Display

What it Means

(blank)

Answering system is off (i.e. not set to automatically

 

answer calls)

0-9(steady)

Current message count

0-9(blinking)

Current message count and no announcement

 

recorded

9 (alternating with - )

The message count is greater than 9

9 (alternating with blank)

The message count is greater than 9 and no

 

announcement recorded

- (steady)

In clock set mode, in clock review mode, in remote

 

or cordless handset access mode or in 10 ring

 

answer mode

- (blinking)

Recording an announcement, memo on the base, or

 

incoming message

F (blinking)

Memory is full

C (steady)

Change function is active

C (followed by 0 – 9)

Displaying current channel number

P

Reviewing your announcement – OR -

 

Temporary display while setting unit: setting