AT&T 3358 User Manual

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91-5438-20-00_ATT3358_R02003.7.11 9:41 AM Page II

USER’S MANUAL

Part 2

5.8 GHz Cordless Telephone Answering System 3358 with Caller ID/Call Waiting

3358

Please also read

Part 1 — Important

Product Information

© 2003 Advanced American Telephones. All Rights Reserved.

AT&T and the Globe Symbol are trademarks of AT&T Corp., licensed to Advanced American Telephones.

91-5438-20-00_ATT3358_R02003.7.11 9:41 AM Page III

Visit us at www.telephones.att.com

© 2003 Advanced American Telephones. All Rights Reserved.

AT&T and the Globe Design are trademarks of AT&T Corp., licensed to Advanced American Telephones.

Printed in China. Issue 1AT&T 05/03

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CONTENTS

 

BEFORE YOU BEGIN ..............

1

Parts List ..........................................................

1

About Caller Identification

 

(Caller ID)...............................................

2

About the Calls Log ...............................

2

About Adding Handsets.........................

2

INSTALLATION.......................

3

Table/Desk Installation.............................

3

About Handset Registration...................

5

Register an Additional Handset

 

(Model 5800 Handset).............................

5

Wall Installation .......................................

6

Spare Battery/

 

Power Failure Backup ........................

7

Belt Clip .......................................................

8

Headset......................................................

8

FEATURE SETUP

 

HANDSET ...........................

9

Feature Setup Menu................................

9

Set Time.....................................................

9

Clock Mode............................................

10

Sound Select...........................................

11

Ringer Volume ........................................

12

Ringer Melody........................................

13

Low Batt Tone........................................

14

Range Tone..............................................

15

Keypad Tone ...........................................

16

Set Contrast...........................................

17

Language Setting....................................

18

FEATURE SETUP – BASE ...

19

Ringer Volume ........................................

19

Ringer Melody........................................

20

TELEPHONE OPERATION 21

Make a Call.............................................

21

Answer a Call ........................................

21

Volume.....................................................

22

Handset Speakerphone........................

23

Redial .......................................................

24

Flash/Call Waiting ..................................

25

Mute .........................................................

26

Hold .........................................................

27

Display Screen Messages .....................

28

Handset Icons ........................................

29

Base Lights ..............................................

30

Tones and What They Mean ...............

31

INTERCOM OPERATION ..

32

Intercom Calls .......................................

32

Answering Intercom.............................

33

End Intercom .........................................

33

To Answer an Incoming Call

 

While Intercomming ............................

33

Blind Call Transfer.................................

34

Announced Call Transfer.....................

34

Conference Calling ...............................

35

PHONE BOOK ....................

36

Store a Number and Name in

 

Phone Book .......................................

36

Keypad Characters.................................

37

Dial a Number in Phone Book..........

38

Edit a Number/Name in

 

Phone Book .......................................

39

Delete a Number/Name in

 

Phone Book .......................................

40

CALLER ID OPERATION.....

41

Review Calls Log...................................

42

Store Record in Phone book ..............

42

Display Dial ..............................................

43

Remove Call Records. .........................

44

ANSWERING SYSTEM

 

OPERATION AT THE BASE..

45

Audible Indicators.................................

45

Turning Answering System

 

On/Off.................................................

45

Set the Clock .........................................

45

About Mailboxes ..................................

46

About Announcements........................

46

Record Your Announcement ..............

47

Answering System Feature Setup ........

48

Feature Summary ..................................

49

Listen to, Save & Delete Messages........

50

Adjust Playback Volume .......................

51

Call Screening/Intercept .....................

51

Record a Memo.....................................

52

Message Window Display....................

53

ANSWERING SYSTEM

 

OPERATION AT TOUCH TONE

PHONE ...................................

54

Connect with the

 

Answering System ............................

54

Voice Menu.............................................

54

Remote Access Commands ................

55

BATTERIES ..........................

56

Battery Life .............................................

56

Battery Indicator...................................

56

Charge the Handset Battery Pack......

56

Spare Battery .........................................

57

Replace the Handset Battery Pack ...

58

IN CASE OF DIFFICULTY...

59

DEFAULT SETTINGS..........

65

TECHNICAL

 

SPECIFICATIONS............

66

INDEX...................................

67

CONTENTS

91-5438-20-00_ATT3358_R02003.7.11 9:41 AM Page 1

BEFORE YOU BEGIN

Parts List

Your box should include:

 

 

Wallet Card

This User’s

 

 

Manual

Quick Start Guide

 

 

 

2 Remote Chargers

 

Base Unit

 

3358

 

 

 

 

3 Cordless Handsets

3 Belt Clips

 

 

2 Remote Charger

3 NiMH Battery Packs

 

Wall Mount Adapters

 

 

 

 

Power Cord

Wall Mount Adapter

Telephone Line Cords

 

 

 

1

BEFOREYOU BEGININ

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BEFOREYOU BEGININ

About Caller Identification (Caller ID)

This product has a Caller ID with Call Waiting feature that works with service from your local phone service provider.

Caller ID with Call Waiting lets you see who’s calling before you answer the phone, even when you’re on another call.

You may need to change your phone service to use this feature. Contact your phone service provider if:

You have both Caller ID and Call Waiting, but as separate services (you may need combined service)

• You have only Caller ID service, or only Call Waiting service

You don’t subscribe to any Caller ID or Call Waiting services.

You can use this product with regular Caller ID service, and you can use this product’s other features without subscribing to either Caller ID or combined Caller ID with Call Waiting service.

There are fees for Caller ID services, and they may not be available in all areas.

This product can provide information only if both you and the caller are in areas offering Caller ID service, and if both telephone companies use compatible equipment.

About the Calls Log

This phone assigns each incoming call a number from 1 to 50 at the handset. The most recent call will have the lowest number. When the memory is full, the oldest call information is deleted to make room for new incoming call information. See CALLER ID OPERATION, beginning on page 41, for more details.

If you answer a call before call information appears on the screen, it will not appear in the calls log.

About Adding Handsets

This product is compatible with the AT&T 5800 Expansion Handset. You may register a total of six handsets to this telephone system (Model 5800 Handset sold separately). Follow the instructions provided with the additional handset(s) for installation and registration.

¥NOTE: Although you can register up to six handsets, only four can be used at one time.

2

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INSTALLATION

 

 

Table/Desk Installation

 

IINSTALLATION

Standard

Modular

¥ NOTE: Install this telephone away from electronic equipment, such as

 

personal computers, television sets or microwave ovens. Avoid

 

excessive heat, cold, dust or moisture.

 

 

1 Connect the telephone line cord.

 

 

2 Connect the power cord.

 

 

CL flashes in the

 

 

message window.

 

 

electrical

telephone

 

outlet

jack

 

Use only the power cord supplied with this product.

If you need a replacement, call 1-800-222-3111.

3

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INSTALLATION

3Install the handset battery.

Use only AT&T Battery 2401, SKU# 91077.

a) Remove battery

b) Align the contacts and place

compartment cover by

the battery pack in the

pressing on indentation

battery compartment.

and sliding downward.

 

c) Replace cover by sliding it on its track up over battery case until it snaps firmly into place.

4Charge the handset battery.

Place the handset in the base or remote charger.

Charge the battery at least 12 hours. After the first charge, the battery will charge in eight hours.

5Check for dial tone.

After the batteries are charged, lift the handset and press P; you should hear a dial tone.

4

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About Handset Registration

1The cordless handsets that came with your system are automatically registered as Handset 1,Handset 2, and Handset 3.There is no need to re-register.

2You may register up to a total of six Expansion Handsets to this telephone system(Model 5800 handset sold separately).

3Additional handsets will be assigned Handset 4, Handset 5, and Handset 6.

4When you install the handset battery pack, the handset will display SEARCHING FOR BASE (if it’s registered) or ENTER BASE ID (If it has not been registered).

Register an Additional Handset(Model 5800

Handset)

1

Make sure to charge the handset battery pack at least 12 hours.

2

At the cordless handset,press

 

NEW .

3

Enter the 15-digitBase Unit ID Code located on

underside of your

 

Model 3358 base.

 

 

 

4

Use the softkey to select

OK

 

WAIT!!.

5

After about 45 seconds,

 

displays FOUND BASE. If the

 

handset displays BASE BUSY

 

the base is in use.

5

INSTALLATIONI

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INSTALLATIONI

figure a

 

 

figure b

figure c

figure d

6 figure e

Wall Installation

1Connect the power cord and telephone line cord to the underside of the base, as shown (figure a).

2Position the mounting bracket as shown (figure b).

3Feed the telephone line cord through the hole in the center of the mounting bracket (figure b), align the bracket with the base, and slide it into the hole on the base as shown(figure c).

4Lock the mounting bracket in place

(figure d).

5Plug the telephone line cord into a modular wall jack, and mount the base on the wall (figure e).

a)Align holes on base with mounting studs on wall jack.

b)Place power cord as shown.

c)Pull base down on mounting studs until it locks into place.

6Plug the power cord into an electrical outlet not controlled by a wall switch

(figure e).

Use only the power cord supplied with this product. If you need a replacement, call 1-800-222-3111.

7Follow Steps 3–5in “Table/Desktop Installation.”

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Spare Battery/Power Failure Backup

You can buy a spare handset battery (AT&T Battery 2401, SKU# 91077, sold separately) and keep it charged in the base at all times.

In the event of a power failure, a fully charged battery in the spare battery compartment will allow you to make and receive calls from the cordless handset only for up to 21/2 hours.

The spare battery will fully charge in 24 hours.

BATTERY

SPARE

7

INSTALLATIONI