AT&T 2U20 User Manual
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AT&T

Customer Instruction Booklet:

Cord-FreeHeadset

Model 2U20

CIB 107 658 957

Cord-FreeHeadset

IMPORTANT SAFETY INSTRUCTIONS

When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock, and injury to persons, including the following:

1.Read and understand all instructions.

2.Follow all warnings and instructions marked on the product.

The symbol identifies and alerts the user to the presence of important operating and service instructions.

3.Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning.

4.Do not locate base unit near water, for example, near a bath tub, wash bowl, kitchen sink, or laundry tub, in a wet basement or near a swimming pool.

5.Do not place this product on an unstable cart, stand or table. The product may fall, causing serious damage to the product.

6.Slots and openings in the cabinet and the bottom or back are provided for ventilation, to protect it from overheating; these openings must not be blocked or covered. The openings should never be blocked by placing the product in the bed, sofa, rug or other similar surface. This product should never be placed near or over a radiator or heat register. This product should not be placed in a built-ininstallation unless proper ventilation is provided.

7.This product should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power supply to your home, consult your dealer or local power company.

8.Do not allow anything to rest on the power cord. Do not locate this product where the cord will be abused by persons walking on it.

9.Do not overload outlets and extension cords as this can result in the risk of fire or electric shock.

10.Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short out parts that could result in a risk of fire or electric shock. Never spill liquid of any kind on the product.

11.To reduce the risk of electric shock, do not disassemble this product, but take it to qualified servicemen when service or repair work is required. Opening or removing covers may expose you to dangerous voltages or other risks. Incorrect reassembly can cause electric shock when the appliance is subsequently used.

12.Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a risk of electric shock from lightning.

13.Do not use the telephone to report a gas leak in the vicinity of the leak.

14.Unplug this product from the wall outlet and refer servicing to qualified service personnel under the following conditions:

A.When the power supply cord or plug is damaged or frayed.

B.If liquid has been spilled into the product.

i

C.If the product has been exposed to rain or water.

D.If the product does not operate normally by following the operating instructions. Adjust only those controls that are covered by the operating instructions because improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal operation.

E.If the product has been dropped or the cabinet has been damaged.

F.If the product exhibits a distinct change in performance.

15.Never install telephone wiring during a lightning storm.

16.Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations.

17.Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface.

18.Use caution when installing or modifying telephone lines.

19. Use only with Class 2 power source, rated at an input voltage of 110 VAC, 60 HZ and an output voltage of 12 Vdc, 300 mA.

20.The Cord-FreeHeadset requires AC power in order to operate. In order to have phone service during a power outage, have another telephone available that is powered only by the telephone line.

21.Keep all product cords and cables away from operating machinery.

SAVE THESE INSTRUCTIONS

CAUTION: To reduce the risk of fire or injury to persons, read and follow these instructions.

1. Use only the following type and size battery pack:

See page 14 of this manual for a list of battery manufacturers and models.

2.Do not dispose of the battery pack in a fire. The cell may explode. Check with local codes for possible special disposal instructions. See page 14 for information on battery recycling.

3.Do not open or mutilate battery pack. Released electrolyte is corrosive and may cause damage to the eyes or skin. It may be toxic is swallowed.

4.Exercise care in handling batteries in order not to short the battery with conducting materials such as rings, bracelets, and keys. The battery pack or conductor may overheat and cause burns.

5.Charge the battery pack in accordance with instructions supplied with this unit.

6.Observe proper orientation between battery pack and charger contacts.

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TABLE OF CONTENTS

 

I. Important Safety Instructions

i

 

II. Welcome

1

 

III. Cord-Free Headset Feature Benefits

1

IV. Getting Started

3

A. Portable Unit and Accessories

4

B. Base Unit and Accessories

5

C. Universal Headpiece Styles

 

V. Installation

 

A. For Standard Telephone Users:

 

Attaching the Telephone Line Cord and AC Adapter

6

B. For AT&T Partner® System Users:

 

Connecting the Cord-Free Headset

 

to Your Partner System Phone

6

C. Setting the Ringer Controls

7

D. Setting the Tone/Pulse Switch

7

E . Installing and Charging the Battery Pack

7

F . Attaching a Universal Headpiece

8

G. Wearing a Universal Headpiece

8

H. Wearing the Portable Unit

9

I . Installing the Wall Mount Option

9

J . Positioning the Base Unit Antenna

9

VI. Portable Unit Operation

 

A. Making a Call

10

B. Answering a Call

10

C. Adjusting the Headset Volume

10

D. Using Memory Speed Dial

11

E . Using Other Function Keys

12

F . Responding to Low Battery Indicators

13

G. Operating the Portable Unit From the Cradle

13

H. Replacing the Battery Pack

14

I . The RBRCSeal and Battery Recycling

14

VII. Operating Procedures

 

A. Maintaining Clear Communications

15

B. Maintaining Secure Communications

16

C. Using the PAGE Key

16

VIII. Quick Reference Guide

17

IX. Warranty Information

19

X. Service Information

20

XI. FCC Information

21

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WELCOME

Welcome to a new business advantage: CORD-FREEheadset communications. You’ve taken an important step. By selecting AT&T’sCORD-FREEheadset you have chosen to address an essential factor in telecommunications – the human factor. And you’ve acknowledged one of the most important strategies in modern business – achieving the best possible communication with your customers.

Your new AT&T CORD-FREEheadset safeguards your customer communications as never before. Communications with your customers are maintained as you move around your office or workspace. Your quick response lets them know you care about them and what they have to say.

Operation couldn’t be more simple. Follow the installation instructions for the Base Unit. Charge the battery in the portable unit. Connect your headpiece and begin your CORD-FREEcommunications.

Welcome to the high ground of modern business, a place where productivity is enhanced, customers are reassured and communication is maintained.

PRODUCT FEATURES

Guaranteed to work: designed and certified to operate with your Partner® , Partner Plus or Partner II® System

Pocket size portable offers total flexibility: slip in a pocket, clip on a belt or use neck strap wear

Complete compatibility with AT&T Universal Headsets: gives you the freedom to choose any available headpiece style

Clear, secure cord-freecommunications: activate the unit and automatically select one of 65,000 security codes

Duplicate ON/OFF & Mute Feature controls: ON/OFF & Mute buttons located on top and front of the portable dial pad help simplify operation

Speed dialing of frequently called numbers: the portable dial pad stores up to 10 phone numbers

Repeat dialing: the portable unit includes a last number dialed feature

One way page: helps locate you or your portable dial pad when you are away from the base unit

Duplicate in use indicators: an In-Uselamp on the base unit

and ON/OFF lamp on the portable unit illuminate when the headset is in use

Low battery warning lamp: warns you when your battery needs recharging

1

Base Unit Operation: allows you to use your headset when batteries are low

Standard system phone connectivity: connects to all telephone systems that offer a connection for a standard telephone

Standard home phone connectivity: connects to all standard home telephones

1 - 2 users: allows up to two simultaneous cord-freetelephone line users at the same time

GETTING STARTED

Your CORD-FREEheadset consists of two component packages:

a Base Unit package and a Headpiece package. Figures 1 &2 list and illustrate the items included with the Base Unit package. The currently available headpiece styles are illustrated inFigure 3.

As Figures 1 &2 illustrate, the Base Unit package includes several required and convenience accessories. Please locate and familiarize yourself with all required and convenience components.

Figures 1 &2 also locate and identify the function of all feature buttons, switches, indicators and connectors. Please familiarize yourself with the use and characteristics of these items.

Once you feel comfortable with the information provided in this section, please proceed to the Installation Section.

2

PORTABLE UNIT AND ACCESSORIES

FIGURE 1

 

1.Portable unit cable

2.ON/OFF keys

3.Headset jack

4.Volume control

5.Belt clip well and battery contacts

6.RINGER ON/OFF

7.Battery compartment

8.ON/OFF & MUTE indicator

9.LOW BATTERY indicator

10.

MUTE keys

 

 

 

 

11

 

 

 

11.

Antenna

 

 

 

 

 

12.

REDIAL/PAUSE key

8

9

10

 

 

13.

CHANNEL selection key

 

 

 

 

 

 

 

14.

MEMORY storage and recall key

 

 

 

 

15.

FLASH key

 

 

 

 

 

16.

TONE key

 

 

 

 

 

17.

Battery pack

 

 

 

 

 

18.

Holster belt clip

2

 

12

19.

Neck strap

 

20.

Memory dial directory

 

 

13

 

(not shown)

3

 

 

 

 

14

 

 

 

 

4

15

 

5

 

6

 

1

 

 

16

 

 

 

 

 

7

 

17

18

19

3

BASE UNIT AND ACCESSORIES

 

F I G U R E 2

1.

AC adapter (6 feet/1.83 meters)

 

 

 

2.

Telephone line cord (7 feet/2.13 meters)

 

 

1

 

3.Bridging Adapter

4.Cradle and battery contacts 5a. Tone/pulse switch

5b. Ringer control

5c. AC adapter jack

5d. Telephone jack

6.Antenna

7.Battery charging indicator

8. In use indicator

 

2

 

9.Page key

10.Wall mount and headpiece holder

Back Panel of Base Unit

 

3

 

 

 

 

 

 

 

 

 

 

 

5a

5b

5c

5d

5

 

6

 

 

 

 

 

4

 

 

 

 

 

7

8

9

10

4

UNIVERSAL HEADPIECE STYLES

Supra® Monaural

Headpiece

Supra® Binaural

Headpiece

Mirage® Headpiece

F I G U R E 3

Supra® Monaural

Noise-CancellingHeadpiece

Supra® Binaural

Noise-CancellingHeadpiece

StarSet® Headpiece

5