AT&T 265 User Manual

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Telephone 265

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© 2006 Advanced American Telephones. All Rights Reserved.

AT&T and the Globe Design are trademarks of AT&T Corp., licensed to Advanced American Telephones.


IMPORTANT PRODUCT INFORMATION························ 1

Safety Information·························1


FCC and ACTA Information ············ 2 Interference Information:

Part 15 of FCC Rules ·················· 3 Limited Warranty························· 4

PARTS CHECKLIST··················7

BEFORE YOU BEGIN ··············· 8

About Caller Identification

(Caller ID)·······························8 About Home Area Code

and Local Area Codes ···················· 8


Battery Installation ························9 Telephone Installation ···················10 Wall-Mount Installation ·················10 Desktop Installation······················11 Handset Installation ······················12


Handset Operation ······················13 Handset Volume ·······················13 MUTE····································13 Making and Answering Calls ·········13 Pause/Redial ····························13 Low Battery ····························14 Line Status Indicator···················14 Call Indicator ···························14 New Call Light ·························14 CLEAR ··································14 FLASH ···································14

Telephone Base···························15 RINGER Volume ······················15

FEATURES SETTING···············16

Feature Settings Summary ··············16 Language Selection······················· 17 Set Contrast······························ 18

Set Home Area Code (HAC)···········19 Set Local Area Codes (LACs)··········20 Set Time/Date····························21 Call Waiting·······························22 Set Tone/Pulse····························23

TELEPHONE MEMORY ··········· 24

Storing Numbers in Memory ···········24 Storing a CID Call Record into

Memory ·································24 Storing a Pause in a Memory

Number·································24 Two-Touch Dialing from Memory ·····25 One-Touch Dialing from Memory ·····25 Directory Card ···························26


Removing Call Records From

Call Log ·································27 Removing a Specific Call Record·····27

Removing All Entries from

Call Record ··························27 About Caller Identification··············28 Setting Options ···························29 Call Log ··································29 Review Call Log ························29 Display Dial ·····························29 Display Screen Messages ················30



Safety Information

This symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock.

1.Read and understand all instructions in the user’s manual. Observe all markings on the product.

2.Avoid using a telephone during a thunderstorm.

There may be a slight chance of electric shock from lightning.

3.Do not use a telephone in the vicinity of a gas leak. If you suspect a gas leak, report it immediately, but use a telephone away from the area where gas is leaking. If this product is a cordless model, make sure the base is also away from the area.

4.Do not use this product near water, or when you are wet. For example, do not use it in a wet basement or shower, or next to a swimming pool, bathtub, kitchen sink, or laundry tub. Do not use liquids or aerosol sprays for cleaning. If the product comes in contact with any liquids, unplug any line or power cord immediately. Do not plug the product back in until it has dried thoroughly.

5.Install this product in a protected location where no one can trip over any line or power cords. Protect cords from damage or abrasion.

6.If this product does not operate normally, read In Case of Difficulty in the user’s manual. If you cannot solve the problem, or if the product is damaged, refer to the Limited Warranty. Do not open this product except as may be directed in your user’s manual. Opening the product or reassembling it incorrectly may expose you to hazardous voltages or other risks.

7.If this product has user-replaceablebatteries, replace batteries only as described in your user’s manual.Do not burn or puncture batteries — they contain caustic chemicals.



FCC and ACTA Information

If this equipment was approved for connection to the telephone network prior to July 23, 2001, it complies with Part 68 of the Federal Communications Commission (FCC) rules. If the equipment was approved after that date, it complies with the Part 68 rules and with Technical Requirements for Connection of Equipment to the Telephone Network adopted by the Administrative Council for Terminal Attachments (ACTA). We are required to provide you with the following information.

1.Product identifier and REN information

The label on the back or bottom of this equipment contains, among other things, an identifier indicating product approval and the Ringer Equivalence Number (REN). This information must be provided to your local telephone company upon request. For equipment approved prior to July 23, 2001, the product identifier is preceded by the phrase “FCC Reg No.” and the REN is listed separately. For equipment approved after that date, the product identifier is preceded by “US” and a colon (:), and the

REN is encoded in the product identifier without a decimal point as the sixth and seventh characters following the colon. For example, the product identifier US: AAAEQ03T123XYZ would indicate a REN of 0.3.

The REN is used to determine how many devices you may connect to your telephone line and still have them ring when you are called. In most, but not all areas, the sum of all RENs should be five (5.0) or less. You may want to contact your local telephone company for more information.

2.Connection and use with the nationwide telephone network

The plug and jack used to connect this equipment to the premises wiring and the telephone network must comply with the applicable Part 68 rules and technical requirements adopted by ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. An RJ11 jack should normally be used for connecting to a single line and an RJ14 jack for two lines. See Installation Instructions in the user’s manual. This equipment may not be used with Coin Telephone Lines or with Party Lines. If you have specially wired alarm dialing equipment connected to your telephone line, ensure the connection of this equipment does not disable your alarm equipment. If you have questions about what will disable the alarm equipment, consult your telephone company or qualified installer.

3.Repair instructions

If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has been corrected. Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents. For repair procedures, follow the instructions outlined under the Limited Warranty.

4.Rights of the telephone company

If this equipment is causing harm to the telephone network, the telephone company may temporarily discontinue your telephone service. The telephone company is


required to notify you before interrupting service. If advance notice is not practical, you will be notified as soon as possible. You will be given the opportunity to correct the problem and the telephone company is required to inform you of your right to file a complaint with the FCC. Your telephone company may make changes in its facilities, equipment, operation, or procedures that could affect the proper functioning of this product. The telephone company is required to notify you if such changes are planned.

5.Hearing aid compatibility

If this product is equipped with a corded or cordless handset, it is hearing aid compatible.

6.Programming/testing of emergency numbers

If this product has memory dialing locations, you may choose to store police, fire department and emergency medical service telephone numbers in these locations. If you do, please keep three things in mind:

a We recommend that you also write the telephone number on the directory card (if applicable), so that you can still dial the emergency number manually if the memory dialing feature doesn’t work.

b This feature is provided only as a convenience, and the manufacturer assumes no responsibility for customer reliance upon the memory feature.

c Testing the emergency telephone numbers you have stored is not recommended. However, if you do make a call to an emergency number:

You must remain on the line and briefly explain the reason for the call before hanging up.

Programming/testing of emergency numbers should be performed during off-peakhours, such as in the early morning or late evening, when the emergency services tend to be less busy.

Interference Information:

Part 15 of FCC Rules

Some telephone equipment generates, uses, and can radiate radio-frequencyenergy and, if not installed and used properly, may cause interference to radio and television reception.

This product has been tested and found to meet the standards for a Class B digital device, as specified in Part 15 of the FCC Rules. These specifications are designed to provide reasonable protection against such interference in a residential installation. However, there is no guarantee that interference will not occur in a particular installation.

If this product causes interference to radio, VCR or television reception when it is in use, you might correct the interference with any one or all of these measures:

Where it can be done safely, re-orientthe receiving radio, VCR or television antenna.

To the extent possible, relocate the radio, VCR, television or other receiver with respect to the telephone equipment.


— If this telephone product runs on AC power, plug your product into an AC outlet that’s not on the same circuit as one used by your radio, VCR or television.

Modifications to this product, not expressly approved by the manufacturer, could void the user’s authority to operate the equipment.

Limited Warranty

The AT&T brands are used under license. Any repair, replacement or warranty service, and all questions about this product should be directed to: Advanced American Telephones, 1 (800) 222–3111or


The manufacturer of this AT&T-brandedproduct, Advanced American Telephones (“AAT”), warrants to the holder of a valid proof of purchase (“CONSUMER” or “YOU”) that the product and all accessories provided byAAT in the sales package (“PRODUCT”) are free from material defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with operation instructions. This limited warranty extends only to theCONSUMER forPRODUCTS purchased and used in the United States of America.


During the limited warranty period, AAT’s authorized service representative will repair or replace, atAAT’s option, without charge, aMATERIALLY DEFECTIVE PRODUCT. IfAAT repairs thisPRODUCT,AAT may use new or refurbished replacement parts. IfAAT chooses to replace thisPRODUCT,AAT may replace it with a new or refurbishedPRODUCT of the same or similar design.AAT will return repaired or replacementPRODUCTS toYOU in working condition.AAT will retain defective parts, modules, or equipment. Repair or replacement ofPRODUCT, atAAT’s option, is your exclusive remedy.YOU should expect the repair or replacement to take approximately thirty (30) days.


The limited warranty period for the PRODUCT extends for ONE (1) YEAR from the date of purchase. IfAAT repairs or replaces aMATERIALLY DEFECTIVE PRODUCT under the terms of this limited warranty, this limited warranty also applies to repaired or replacementPRODUCTS for a period of either (a) ninety

(90)days from the date the repaired or replacement PRODUCT is shipped toYOU or (b) the time remaining on the originalone-yearlimited warranty, whichever is longer.


This limited warranty does not cover:

a PRODUCT that has been subjected to misuse, accident, shipping or other physical damage, improper installation, abnormal operation or handling, neglect, inundation, fire, water, or other liquid intrusion; or


bPRODUCT that has been damaged due to repair, alteration, or modification by anyone other than an authorized service representative ofAAT; or

cPRODUCT to the extent that the problem experienced is caused by signal conditions, network reliability or cable or antenna systems; or

dPRODUCT to the extent that the problem is caused by use withnon-AAT accessories; or

ePRODUCT whose warranty/quality stickers, product serial number plates or electronic serial numbers have been removed, altered or rendered illegible; or

fPRODUCT purchased, used, serviced, or shipped for repair from outside the United States, or used for commercial or institutional purposes (including but not limited toPRODUCTS used for rental purposes); or

gPRODUCT returned without valid proof of purchase (see 6 below); or

hcharges for installation or setup, adjustment of customer controls, and installation or repair of systems outside the unit.


To obtain warranty service in the United States of America, call 1 (800) 222–3111for instructions regarding where to return thePRODUCT. Before calling for service, please check the user’s manual. A check of thePRODUCT controls and features may saveYOU a service call. Except as provided by applicable law,YOU assume the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges incurred in the transport ofPRODUCT(S) to the service location.AAT will return repaired or replacedPRODUCT under this limited warranty toYOU, transportation, delivery or handling charges prepaid.AAT assumes no risk for damage or loss of thePRODUCT in transit. If thePRODUCT failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty,AAT will notifyYOU and will request thatYOU authorize the cost of repair prior to any further repair activity.YOU must pay for the cost of repair and return shipping costs for the repair ofPRODUCTS that are not covered by this limited warranty.


YOU must:

areturn the entire original package and contents including the PRODUCT to theAAT service location along with a description of the malfunction or difficulty;

binclude “valid proof of purchase” (sales receipt) identifying the PRODUCT purchased (PRODUCT model) and the date of purchase or receipt (keep a copy for your records); and

cprovide your name, complete and correct mailing address, and telephone number.


This warranty is the complete and exclusive agreement between YOU andAAT. It supersedes all other written or oral communications related to thisPRODUCT.AAT provides no other warranties for thisPRODUCT. The warranty exclusively describes all ofAAT’s responsibilities regarding thePRODUCT. There are no


other express warranties. No one is authorized to make modifications to this limited warranty and YOU should not rely on any such modification. State Law Rights: This warranty givesYOU specific legal rights, andYOU may also have other rights which vary from state to state. Limitations:

Implied warranties, including those of fitness for a particular purpose and merchantability (an unwritten warranty that the PRODUCT is fit for ordinary use) are limited to one year from the date of purchase.

Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to YOU.

In no event shall AAT be liable for any indirect, special, incidental, consequential, or similar damages (including, but not limited to lost profits or revenue, inability to use the PRODUCT, or other associated equipment, the cost of substitute equipment, and claims by third parties) resulting from the use of this PRODUCT.

Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to YOU.

Please retain your receipt as your proof of purchase.



Remember to save your sales receipt and original packaging in case it is necessary to ship the telephone for warranty service. Check to ensure the telephone package includes the following:

3. Mounting adapter (installed)

1. Handset

2. Telephone base

4. Directory card with


(Mounting adapter installed)

plastic cover (installed)









































































































5. Telephone handset cord

6. Telephone line cords

7. User’s manual