AT&T 200 User Manual

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AT&T

Consumer Services

AT&T VoiceMail Manager 200 User’s Guide

Provided exclusively for AT&T VoiceMail

TABLE OFCONTENTS

 

 

PAGE#

Introduction ........................................................................................................

1

Making the Connections......................................................................................

2

Initialization of Error Messages ...........................................................................

3

The Display .......................................................................................................

4

AT&T VoiceMail Manager 200 Overview.............................................................

6

Using the Set Up Keys ........................................................................................

8

Set Up Questions ................................................................................................

9

Customizing the AT&T VoiceMail Manager 200 ..................................................

14

Using the AT&T Message Screening Feature .....................................................

16

Retrieve Messages With AT&T VoiceMail Manager 200.....................................

18

Viewing Calls and Caller Identification ..............................................................

20

Incoming Calls ...............................................................................................

20

Stored Calls ...................................................................................................

21

AT&T VoiceMail Manager 200 Useful Information................................................

22

Making and Returning Calls .................................................................................

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PAGE#

Appendices

 

Other Display Messages .....................................................................................

25

Troubleshooting .................................................................................................

27

FCC Regulations and Compliance Issues .........................................................

29

Product Warranty ...............................................................................................

30

Instructions For Wall-MountingThe AT&T VoiceMail Manager 200 ....................

31

Wall Mounting Template......................................................................................

32

Safety Precautions ..............................................................................................

34

Your Notes ..........................................................................................................

35

List of Figures

 

Figure 1: Making the Connections......................................................................

2

Figure 2: The Display ..........................................................................................

4

Figure 3: The AT&T VoiceMail Manager 200 Unit ..............................................

5

Figure 4: AT&T VoiceMail Manager 200 Set Up Keys........................................

7

Figure 5: AT&T Message Screening Keys .........................................................

15

Figure 6: AT&T VoiceMail Manager 200 Access Keys .....................................

17

Figure 7: Keys For Viewing Calls ......................................................................

19

Figure 8: Keys For Making and Returning Calls .................................................

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INTRODUCTION

Enclosed is your AT&T VoiceMail Manager 200for use with AT&T VoiceMail. This system has been designed to be simple to use; however, you can reach its full potential by taking a few moments to read this User’s Guide.

The AT&T VoiceMail Manager 200 (VM200) is a multi-functionproduct for use with AT&T VoiceMail and Caller ID, available fromAT&T Consumer Services. The VM200 alerts you when you have new AT&T VoiceMail messages with a visible blinking red light as well as an audible message that is heard when any phone on your telephone line is picked up.

When you receive a call, the VM200 displays who is calling and you may listen ‘live’ to a message being left on your AT&T VoiceMail using AT&T Message Screening. Returning calls and accessing your AT&T VoiceMail employs one-touchsimplicity.

In order to utilize all the features of the VM200, you must first subscribe to the following products from AT&T Local Services:

AT&T VoiceMail Plus

Caller Identification (Caller ID); and

3-WayCalling (Included with AT&T VoiceMail Plus)

What’s Included

One AT&T VoiceMail Manager 200 unit (VM200)

One telephone cord

One AC power adapter

This User’s Guide

AT&T VoiceMail User Guide

(Please contact AT&T Consumer Services 1-800-288-2747 if any of these items are missing or damaged.)

1

FIGURE1 – MAKINGTHECONNECTIONS

Refer to the following diagram and directions to connect your VM200.

1.Select the telephone you wish to use - this should be located near an electrical outlet that is easily accessible. (Make sure your telephone is properly connected to a phone jack by a phone cord in good condition.)

2.Unplug the phone cord from your telephone (leave it plugged in to the wall jack), and then plug it into the port on the AT&T VoiceMail Manager 200 labeled LINE. (Labeling is on thebottom of the unit.)

3.Using the phone cord provided, connect your telephone to the AT&T VoiceMail Manager 200 using the port labeled TEL.

4.Plug the AC adapter into the electrical outlet and then connect it to the VM200 by plugging the rounded end of the adapter cord into the round power port on the VM200. Wait approximately 15 seconds for the unit to initialize (See page 3 for error messages). After initializing, the VM200 will check for AT&T VoiceMail messages by dialing a toll-freenumber. If there are messages in your mailbox, the redV-MAILlight will begin to flash within approximately one minute.

2

INITIALIZATIONERRORMESSAGES

Once you have completed all the connections successfully, the indicator lights on the upper right-handcorner of the AT&T VoiceMail Manager 200 should flash once, and the display will showINITIALIZING – PLEASE WAIT. The AT&T VoiceMail Manager 200 will run through a brief initialization process and then displayNO CALLS.

During initialization, the AT&T VoiceMail Manager 200 may display one of several error messages:

PLUG IN THE PHONE LINE – This message will be displayed if the initialization fails because the AT&T VoiceMail Manager 200 cannot detect a phone line connected to it. Check your connections and make sure the line is free.

SWAP PHONE AND LINE – This message will be displayed if the initialization fails because the line from the wall jack is connected to the wrong ports on the AT&T VoiceMail Manager 200. Disconnect the power cord and make sure the lines are connected to the proper ports. Reconnect the power to restart the initialization.

NO DIAL TONE – This message will be displayed if the initialization fails because the AT&T VoiceMail Manager 200 cannot detect a dial tone. Check your connections and make sure the telephone line is free.

3

THEDISPLAY

The AT&T VoiceMail Manager 200 will display and then store information about your incoming calls. Note, in some areas complete information may not be available.

FIGURE2: THEDISPLAY

The first line will show the name of the person calling you, (i.e., the name of the person to whom that telephone number is listed).

The second line will be the actual telephone number from which the call is being made.

The third line will display the date and time of the call, the number of the call, and the repeat count value of the call.

To maximize the use of the available AT&T VoiceMail Manager 200 Calls directory memory, there is a repeat count feature that tracksthe number of calls received from the same caller. When a new call is received having the same phone number as an existing unreviewed entry, the AT&T VoiceMail Manager 200 increases the repeat count by one.

In the example above, Joseph Williams called from 1-555-123-4567,on December 30 at 12:30 PM. This is the 12th call in the Call Log, and Joseph has called 14 times - 1 original call and 13 repeats. (The time and date of the call are sent to the AT&T VoiceMail Manager 200 by your telephone company's system.)

4

FIGURE3 - AT&T VOICEMAILMANAGER200 UNIT

5

AT&T VOICEMAILMANAGER200 OVERVIEW

As you read this User’s Guide, refer to your AT&T VoiceMail Manager 200 unit and Figure 3 on page 5 to help you identify the various features and keys.

The DISPLAY shows information about your calls and will scroll questions during Set Up.

The amber IN USE INDICATOR LIGHT steadily illuminates when the telephone connected to your AT&T VoiceMail Manager 200, or another extension on the same line, is in use.

The red V-MAIL INDICATOR LIGHT flashes to alert you when you have received a new message on your AT&T VoiceMail.

The green NEW CALL INDICATOR LIGHT steadily illuminates to alert you when someone has called even if they didn’t leave a message. This light will flash when a call is being screened.

The DIAL PHONE orHANG UP KEY is used to speed dial numbers from your Call Log.

The AT&T VOICEMAIL, CALL REVIEW AND DIALING Keys are discussed in more detail in the appropriate sections of this Guide.

6

FIGURE4 – AT&T VOICEMAILMANAGER200 SETUPKEYS

Familiarize yourself with the Set Up Keys of your VM200.

7