AT&T 1872 User Manual

5 (1)

2

User's Manual for Two-Line Digital

Answering System Telephone with Speakerphone 1872

Fold open this paper for information about this telephone's installation and operation. Please read Part 1 — Important Product Information, included in this package.

Part 2

© Copyright 1998 Philips Consumer Communications L.P. All rights reserved.

Printed in Mexico. Issue 1AT&T

848229506

AT&T 1872 User Manual

I N S T A L L A T I O N

Open battery compartment.

Install 4 AA batteries.

Remove the base.

SETTING UP THE SYSTEM

1Install the batteries.

a Turn the unit upside down.

b Lift the base off the phone by pushing in on the triangle at the center of the large end of the base.

c Swing open the battery compartment door by pressing the tab.

d Insert 4 new AA batteries.

e Close the battery compartment door. Leave the base off.

2Set the Dial Mode switch.

Set the switch to TT (touch tone) or DP (dial pulse) according to your telephone service.

TABLE/DESK INSTALLATION

1Connect line cord(s) to the telephone.

• For two-line jack — Use only the

7-foot line cord with the clear modular plugs. Plug one end into the jack labeled L1 OR L1/L2 on the bottom of the phone.

• For two separate jacks — Use both 7-foot line cords. Insert one end of the cord with the blue plugs into the

jack labeled L1 OR L1/L2 on the bottom of the telephone. Insert one end of the cord with the clear plugs into the jack labeled L2.

2Attach the base.

Place the cord(s) you have attached to the telephone in the channel on the underside of the phone. Turn the base so the larger end is toward the top of the phone.

Reattach the base by inserting the bottom tabs into the slots indicated. The cord(s) should go beneath the base and reappear on the other side. Push in on the triangle at the top center of the base to lock it into place. The telephone should sit flat during use.

3Connect the handset to the telephone.

Plug the coiled cord into the handset jack on the side of the phone. Plug the other end into the handset and hang up.

4Connect the line cord(s) to your modular jack(s).

• For two-line jack — Plug the free end

of the line cord into the jack.

• For two separate jacks — Plug the free blue plug into the modular jack for Line 1. Plug the free clear plug into the jack for Line 2.

5 Plug the system into a standard electrical outlet not controlled by a wall switch.

6Wait for the system to initialize.

When the system is first connected to power, all the indicator lights flash. Then the system counts down from 17 to 0 in the message window.

7Check for dial tone.

Press L, then press l, and listen for a dial tone on each line. Press K to turn the speakerphone off. If either line lacks a dial tone, see "In Case of Difficulty" in this manual.

8Confirm line numbers.

Press Land dial one of your telephone numbers. If you hear a busy signal, this is the number for Line 1. If it rings, it’s the number for Line 2.

I N S T A L L A T I O N

Place line cord in channel.

Set the Dial Mode switch.

Connect the line cord, as described in instructions.

Reverse the handset tab.

WALL MOUNTING INSTALLATION

1Connect line cord(s) to the telephone.

See Step 1 in Table/Desk Installation.

Two-line jack — Use the 8-inch line cord, and plug into the jack labeled L1 OR L1/L2 on the bottom of the phone.

Two separate jacks — Use the 8-inch line cord, and the 7-foot line cord with blue plugs.

2Attach the base.

See Step 2 in Table/Desk Installation.

3Reverse the handset tab.

Hold down the switchhook and slide the tab up and out of its slot. Turn the tab so the curved end is up, and insert it back in the slot.

4 Connect the line cord(s) to the modular jack(s), and mount the phone on the wall.

Two-line jack — Plug the free end of the 8-inch cord into the wall jack.

Two separate jacks — Plug the free end of the 8-inch cord into the jack where the phone is to be mounted, and plug the free end of the 7-foot cord into the other jack.

Place the phone on the wall jack mounting studs and pull down until it is held securely.

5Connect the handset to the telephone.

Plug the coiled cord into the handset jack on the side of the phone. Plug the other end into the handset and hang up.

6Follow Steps 5-8 in Table/Desk Installation.

SETTING THE CLOCK

The clock records the day and time each message is received.

1Press C. You hear a day.

2Press a number button (1 to 7) to choose the current day (Sunday - Saturday).

3Press C. You hear a time.

4Use the number buttons to enter the correct time.

5Press *for AM or #for PM.

6Press C. If you have entered a valid time, you hear the new day and time. If you hear five rapid beeps, repeat Steps 1-6.

SELECTABLE DIAL INFORMATION

This telephone has a push button dial which will work with tone or dial pulse (rotary) service. Even when set to dial pulse service, the phone can be switched temporarily to tone, for access to some tone-activated computer systems.

I N C A S E O F D I F F I C U L T Y

If you have difficulty operating this phone, try the suggestions below. If you still have trouble, call 1 800-722-9125.

NO DIAL TONE

Make sure all plugs are connected properly. Inspect the line cord connections at the modular jack and at the telephone. Also inspect the coiled handset cord connection at both ends.

Unplug the telephone and connect it to another modular jack.

CALL CANNOT BE DIALED,

OR IS DIALED SLOWLY

See “Setting Up the System” in Installation to set the Dial Mode switch. If you have pulse dialing service you cannot dial numbers with the switch set to TT (touch tone). Set the switch to DP (dial pulse), then hang up and dial again.

PROBLEMS WITH MESSAGE WINDOW

OR INDICATOR LIGHTS

Make sure all plugs are connected properly. Inspect the line cord connections at the modular jack and at the telephone. Make sure the power cord is securely plugged into an electrical outlet not controlled by a wall switch.

TELEPHONE DOES NOT RING

Make sure the Ringer Volume switch for the silent line is set to LO or HI.

If there are several other telephones on the same line, try disconnecting some of the other telephones. Having too many telephones connected can also create problems such as low ringer volume, or impaired sound quality during calls.

LOW BATTERY LIGHT IS ON

Make sure the batteries are installed correctly.

If the light remains on, replace all 4 batteries with new batteries.

L1 or L2 ON/OFF LIGHT FLASHES RAPIDLY

If both lights are flashing, then memory may be full. See “When Memory is Full.” If one or the other light is flashing, the

flashing line might be set to Announce Only, and no announcement is recorded for that line. If you recorded an announcement for AO, it might have been lost in a power failure. Try recording a new announcement for AO, or switch to a different announcement. See “Recording an Announcement.”

SYSTEM DOES NOT DISCONNECT

WHEN YOU ANSWER FROM

ANOTHER TELEPHONE

The answering system will not always disconnect if you answer the call from another phone at the same time that the system answers. To stop the answering system, press S, or quickly press and release the switchhook on the phone you are using.

TIME AND DAY FLASH

IN MESSAGE WINDOW

If the clock stops running because of a power failure, the time and day flash in the Message Window to indicate that the clock should be reset. See “Setting the Clock.”

commands, make sure you are responding to the prompts in a clear, audible voice.

MESSAGES ARE INCOMPLETE

The system can accept messages up to 4 minutes long. If a caller leaves a very long message, part of it might be lost when the system disconnects the call after 4 minutes.

If the caller pauses for more than 7 seconds, the system stops recording and disconnects the call.

If the system’s memory fills up during a message, the system stops recording and disconnects the call.

LINE DOES NOT ANSWER AFTER CORRECT NUMBER OF RINGS

Make sure the ON/OFF light for that line is on. See “Setting the System to Answer Calls.”

If the Toll Saver feature is on, the number of rings changes from 4 to 2 or from 6 to 4 if a new message has been recorded in any of the mailboxes. See “Toll Saver.”

SYSTEM DOES NOT RESPOND TO

REMOTE COMMANDS

If power failed when the backup batteries were missing, or battery power was low, the Remote Access Code might have returned to its factory setting. See “Remote Access Code.”

If you are using dial buttons to enter remote commands, make sure you are calling from a touch tone phone. When you dial a number, you should hear tones; if you hear clicks instead, the phone is not using touch tone service.

Some telephones transmit only one brief tone each time you press a number. If you are using one of these telephones, the answering system might not detect the Remote Access Code while the announcement is playing. Wait until the announcement is over and enter the code again.

There might be noise interference on the phone line you are using. Press firmly on the number buttons.

Make sure you are entering the Remote Access Code correctly.

If you are using voice-activated

OTHER PROBLEMS

Make sure you have followed all the instructions in this manual. If you cannot correct the problem, press the reset button.

1Remove the directory card and its cover. You will see the reset button.

2The button is recessed. Use the end of a paper clip to press the reset button.

If there is a problem with the system, pressing the reset button will reset the system, and might delete any messages as well as your announcements. Follow the instructions in this manual to record a new announcement.

If there is no problem with the system, pressing the reset button will have no effect.

A N S W E R I N G S Y S T E M O P E R A T I O N

A w a y F r o m H o m e

You can use many answering system features when you are away from home. To protect your privacy, most features can only be used after you enter a 3-digit Remote Access Code. Enter commands using the keys on any touch tone phone, or by using Voice Activated Commands.

FORWARD

To skip an entire message, press 5while that message is playing.

To skip part of a message, hold down 5. Release 5to resume playing.

STOP

Press #to stop message playback.

2Press 00to turn on both lines, or 01 to turn on only Line 1, or 02to turn on only Line 2.

NOTE: If you press 0and hear five rapid beeps, then either memory is full or Announcement AO is selected and no announcement is recorded.

CONNECT WITH

THE ANSWERING SYSTEM

1Dial your telephone number.

2While the system is playing your announcement, enter your Remote Access Code. The system announces the number of messages in each mailbox, and beeps twice to indicate it is ready to accept a command.

PLAYING YOUR MESSAGES

After the two beep signal you can:

Wait four seconds or press 7to play all of your messages.

Press 6to play only new messages.

Press the number of a line or mailbox (1-4) and then 7to play all of the messages from that line or mailbox.

Press the number of a line or mailbox (1-4) and then 6to play only new messages from that line or mailbox.

SAVE MESSAGES

The system automatically saves messages after playback.

DELETE MESSAGES

To delete only selected messages, press

3while that message is playing.

To delete all messages for all lines and mailboxes, press 03. You’ll hear “Messages deleted.”

To delete all messages for a particular line or mailbox, press the number of the line or mailbox (1-4) and then press 3. You’ll hear “Messages deleted.”

NOTE: If you try to delete a group of messages that includes new messages, the system beeps five times and doesn’t delete any messages.

REPEAT

To repeat an entire message, press 2 while that message is playing.

To repeat part of a message, hold down

2. To resume playing, release 2.

RECORDING A MEMO

After listening to your messages, you can record a memo to be played back later.

1 Press the number of a line or mailbox (1-4) and then *.

2Begin speaking after the beep.

3Press #when you are done.

CHANGING ANNOUNCEMENTS

You can re-record any of the announcements currently in use by any line or mailbox.

1Contact the answering system.

2After two beeps press a number key (1-4) to select a line or mailbox, then press 4*. The system beeps and begins recording.

3Speak into the telephone in a normal tone of voice.

4Press # when you are finished. The system beeps once and plays the new

announcement.

To review your announcement, press a number key (1-4) to select a line or mailbox. Press 41after the two beeps to play your announcement.

NOTE: If announcement is being used by both lines, re-recording the announcement will change the announcement heard on both lines.

TURNING THE SYSTEM OFF

After the two beep signal:

Press 188to turn off Line 1.

Press 288to turn off Line 2.

Press 88to turn off both lines.

TURNING THE SYSTEM ON

If you forgot to turn on the system before leaving home, you can do so from a touch-tone phone using your Remote Access Code.

1Dial your phone number and wait for ten rings. The system answers and beeps twice. (No announcement will play.)

CHANGING THE

REMOTE ACCESS CODE REMOTELY

1 Access the system using the current Remote Access Code.

2After the two-beep signal, press 99. You hear “Enter new code”

3Enter your new Remote Access Code.

4If a valid code is entered, the system announces the new Remote Access Code and beeps twice.

5If an invalid code is entered, you hear five rapid beeps followed by two beeps. Repeat steps 2 and 3.

VOICE HELP MENU

This feature allows you to use the system from a remote location when you cannot remember the touch-tone commands. You need only to remember your Remote Access Code and the system will prompt you for commands. After listening to your messages you hear “End of messages.” The system then lists several command prompts. When you hear the command you want to use, press the corresponding buttons.

MEMORY FULL/NO ANNOUNCEMENT

If the system is off, memory is full, or your AO message is lost due to a power or battery failure, the system will answer after ten rings and present two beeps instead of your announcement.

To set your system to record messages and answer calls:

1Enter your Remote Access Code after the two-beep signal.

2Listen to any messages and delete some or all of them.

3Press 141 or 241 to review the Line 1 or Line 2 announcement. If there is no announcement, press 14* to record an announcement on Line 1 or 24*to record on Line 2.

4Press 00to make sure the system is on before you hang up.

Loading...
+ 9 hidden pages