AT&T 1722 User Manual
Printedin.ChinaIssue1AT&T12/03 AdvancedAmerican.Telephones trademarksofAT&T,.Corplicensedto AT&TandtheGlobeDesignare AllRights.Reserved ©2003AdvancedAmerican.Telephones
Fold open this manual for information about this product’s installation and operation. Please also read Part 1 — Important
© 2003 Advanced American Telephones. All Rights Reserved.
AT&T and the Globe Design are trademarks of AT&T Corp., licensed to Advanced American Telephones.
Choose a location for the answering system near a modular telephone jack and a standard electrical outlet not controlled
by a wall switch.
NOTE: If you do not want to connect a telephone, skipStep 2.
Use only the power cord supplied with this product. If you need a replacement, call
1 Connect the telephone
line cord. Standard Electrical Outlet
2 Connect the
3 Connect the
Turn System On/Off
Before proceeding to set up features, press Oto turn the system on. To turn the system off, press Oagain.
When the system is off, the indicator above the PLAY/STOP button is off and the Message Window is blank.
NOTE: If the Message Window is blank make sure the power cord is securely connected to both the answering system and an electrical outlet not controlled by a wall switch. Press Oto make sure the system is on.
1To enter Feature Setup mode, press and hold S until the system announces
“NUMBER OF RINGS IS…”
2Press and release S until the system announces the feature you want to set.
3Press and release aorruntil the system announces the setting you want. Refer to the Feature Summary for options.
4Press and release S to set up the next feature listed on the Feature Summary
— OR —
Press and release P to exit Feature Setup.
The new settings will be saved.
5After you have selected the feature options, you can review the settings by pressing and releasing S.
When any feature is on, the Message Window displays
When any feature is off, the Message Window displays
Choose how many times the line will
ring before the system answers a call.
• Set for 2 to 7 rings, or choose
Toll Saver 2/4 or Toll Saver 4/6.
• When set to Toll Saver 2/4, the system
answers after four rings when you have
no new messages and after two rings
when you do. Toll Saver 4/6 causes the
system to answer after six rings when
you have no new messages and after
four rings when you do.
• During setup, the Message Window will
display the number of rings, (8 for Toll
Saver 2/4, or 9 for Toll Saver 4/6).
Change the Remote Access Code to
• The Remote Access Code, preset to 500,
allows you to access many features of this
answering system remotely from a touch
• The system will prompt you to repeat
Steps 2 and3 of Feature Setup until
you have set all three digits.
Feature Summary continued
Choose ON to hear the announcement
when your system answers a call. Choose
OFF to have it silent on your end. (Your
caller will still hear the announcement.)
NOTE: Volume must be set to a
level you can hear to use
When this feature is on, the system will
announce the caller’s telephone number
between the second and third rings.
NOTE: When the Number Announce
feature is on and Ring Select is set for
two rings, the unit will answer after
three rings to allow enough time for
the system to announce the caller’s
“STORE NUMBER IS...”
When this feature is on, the system
announces the caller’s telephone
number when it plays back a message.
Choose ON to have the system accept
all calls. Choose OFF to have the system
respond to “blocked” calls with the
BLOCKED CALLS TO THIS NUMBER CANNOT BE
ACCEPTED,” and hang up without recording
“MESSAGE ALERT IS...”
When this feature is on, the system beeps
every 15 seconds when you have new
NOTE: For this feature to work, you must subscribe to Caller Identification service from your telephone service provider. There is a fee for this service, and it may not be available
in all areas.
Set the Clock
You must set the clock once so that the system announces the correct day and time with your messages. After this, if you subscribe to Caller ID, the system will automatically reset the clock each time new call information is received.
Press P to exit at any time while setting the clock.
1Press and hold C until the Message Window displays C, and the default day is announced.
2To change the day setting, press and release rorauntil the correct day is announced.
3Press and release C. The current hour setting is announced.
4To change the hour setting, press and release rorauntil the correct hour is announced.
5Press and release C. The current minutes setting is announced.
6To change the minutes setting, press and release rorauntil the correct minutes setting is announced.
7Press and release C. The current year is announced.
8To change the year setting, press and release rorauntil the correct year is announced.
9Press and release C. The new day, time, and year are announced.
To check the clock, press and release
NOTE: In the event of a power failure, see the instructions on the bottom of
the unit to reset the clock.
Before using this answering system, you should record the announcement (up to three minutes long) that callers will hear when the system answers a call. If you choose not to record an announcement, the system answers with a
MESSAGE AFTER THE TONE.”
1Press and hold a. When the system beeps, speak toward the microphone normally, from about nine
inches away. While you are recording, the Message Window blinks .
2To stop recording, release a. The system automatically plays back your announcement.
To review your announcement, press and release a.
To erase your announcement and return to the
Callers can skip the announcement by pressing #.
Record a Memo
You can record a memo up to three minutes long to be stored as an incoming message.
1Press and hold r. When the system beeps, speak toward the microphone.
2To stop recording, release r.
3To play the memo, press P.
When the system answers a call, the caller hears the announcement you recorded, followed by a beep. After the beep, the system begins recording your caller’s message. A caller can leave a message
up to three minutes long. If the message is longer than three minutes, or if the caller is silent for more than seven seconds, or if
the system runs out of memory, the system beeps once and hangs up.
Callers can skip over your announcement by pressing #.
Set the system to answer calls, and set the volume control so you can hear the caller’s message. If you choose not to hear the caller’s message, adjust the volume to
the lowest setting. The Message Window displays 0. If the Number Announce feature is on, the caller’s telephone number will be announced.
NOTE: If you listen to messages or change feature settings, the volume will
automatically adjust to an audible level. You will need to reset the volume to the lowest setting.
If you decide to speak with the caller, lift the handset of any telephone on the same line.
The system stops recording and resets to answer calls. If the system doesn’t disconnect immediately, press and release the telephone switchhook.
Caller ID Number Announce
NOTE: For these features to work, you must subscribe to Caller Identification
service from your telephone service provider. There is a fee for this service, and it may not be available in all areas.
This system can announce the telephone number of a caller, between the second and third rings. (See Feature Setup and Feature Summary to turn this feature on).
When this feature is on, the system will announce a caller’s number when playing back a message.
Accept Blocked Calls
When this feature is set to OFF, the system will respond to “blocked” calls (those from callers who have chosen to block their numbers from identification) with the
BLOCKED CALLS TO THIS NUMBER CANNOT BE
ACCEPTED.” The system then hangs up without recording a message.
When this feature is set to ON, it will answer and record messages from any caller.
The Message Window displays the total number of messages that have been recorded. If there are more than nine messages recorded, the Message Window alternately displays the two digits of the total number of messages recorded. If the Message Window displays F, then the memory is full and you’ll need to delete messages before new one can be recorded.
The PLAY Light blinks when you have new messages, and remains steady when you have messages in memory that you’ve already played. The PLAY Light is off when there are no messages in memory.
Listen toYour Messages
As the system plays back messages, the
Message Window displays the number of the message playing. Before playing each
message, the system announces the day and time the message was received. If the clock wasn’t set when the message was recorded, either because you didn’t set the clock or because there was a power failure after you set it, the system will announce “POWER FAILURE” after the time and day. After playing the last message, the system announces “END OF MESSAGES.”
Play messages — Press P. If you have new messages, only the new messages will be played. If you have no new messages but have old messages, the old messages will be played. If you have no messages, the system announces “NO MESSAGES.”
Play message at half speed — Hold down rwhile the message is playing.
Play message twice as fast — Hold down awhile the message is playing.
Repeat entire message — Press and release r.
Repeat previous message — Press rtwice, and continue this process to hear other previous messages.
Skip to next message — Press and release a.
Stop message playback — Press and release P.
The system automatically saves your messages if you do not delete them. The system can save about 19 minutes
of messages, including your announcement, for a total of up to 100 messages. When memory is full, you must delete some or all messages before new messages can be recorded.
You can determine the system’s remaining recording time.
1If the system is on, press O to turn the system off.
2Press O again to turn the system on. The system announces the remaining recording time in minutes. (If there is less than five minutes
remaining, the system announces, “THE
MACHINE IS ON. LESS THAN FIVE MINUTES TO
Memory is Full
When memory is full, or 100 messages have been recorded, the Message Window flashes F. Delete messages to make room for new ones.
When memory is full, the system answers calls after 10 rings, and sounds two beeps instead of your announcement.
Delete all messages — Hold down D. The system announces “MESSAGES DELETED” and permanently deletes messages. The Message Window displays0. If you haven’t listened to all of the messages,
the system plays an error tone and does not delete messages.
Delete selected messages — Press and release Dwhile the message you want to delete is being played. The system deletes the message and plays the next message. If you want to check a message before you delete it, you can press rto replay the message before deleting it.
When the system reaches the end of the last message, the messages not deleted are renumbered, and the Message Window displays the total number of messages remaining in memory.
Message Window Display
Clock needs to be reset or system is in clock setting mode.
Flashing – System is recording an announcement or memo.
Steady – Announcement playing
— OR —
system is recording a message
— OR —
remote access is in progress.
Rotating – Deleting.
Flashing – memory is full.
Toll Saver is set to 2/4.
Toll Saver is set to 4/6.
Feature is on.
Feature is off.
Listen To, Save & Delete Messages
• The system automatically saves your
the caller’s telephone number (see
messages until you delete them. You
“Store Number” under FEATURE
can store approximately 19 minutes of
SETUP). After playing the last message,
messages, memos, and announcements
the system announces “END OF
(up to a maximum of 100 messages).
• Before playing each message, the system
• You cannot delete a message until it’s
announces the day and time the
been reviewed; deleted messages cannot
message was received. If Store Number
is set to on, the system also announces
To operate the system, follow the instructions below.
Off when system is off. System will not answer calls.
On steadily when system is on with no new messages.
Blinks once for each new message (up to nine).
Flashes quickly when memory is full. (Delete messages to make room for new messages.)
Press to turn the system on or off.
Press to repeat
all or part of a message.
Press during time/day announcement to repeat previous message.
Hold to play at half speed.
Press to adjust
three times at
Press to skip all or part of a message.
Press to listen to ONLY
Hold to play
your new messages.
twice as fast.
If you have no new messages, press to listen to your old messages.
Press during playback to stop playback.
Connect with the Answering System
You can access many features remotely from a touch tone phone.
1Dial your telephone number.
2When the system answers, enter your
entering your code, wait for the announcement to end or press # to stop the announcement, then
3To use a remote access command (below), press 5 during message playback and wait for the
4Enter a remote access command.
VOICE HELP MENU
PLAY ALL MESSAGES
After the two beeps, wait four seconds for system to
automatically play back all messages, or press 1.
PLAY NEW MESSAGES
REPEAT A MESSAGE
Press 4 while the message is playing.
STOP MESSAGE PLAYBACK
SKIP A MESSAGE
Press 6 while the message is playing..
Press and release 3 while the message is playing.
DELETE ALL MESSAGES
After you have listened to all messages and heard the
two beeps, press 3 3.
Press * 7; after beep, record announcement, press
5 to stop. System plays back announcement.
Press #; speak after beep; press 5 to exit.
SET THE CLOCK
Press * 8. Follow prompts to set day, time, and year.
TURN SYSTEM OFF
Press * 0.
TURN SYSTEM ON
When system is off, it answers after 10 rings,
announces “THE MACHINE IS OFF,” then beeps twice.
Press * 0.
When the memory is full, the system answers after 10
rings, announces “MEMORY IS FULL,” then beeps twice.
Enter your Remote Access Code and delete some or
all messages. Press * 0 to make sure system is on
before hanging up.
END REMOTE ACCESS CALL
Press * 9. The system announces “THE MACHINE
WILL NOW HANG UP,” and disconnects the call.
IN CASE OF DIFFICULTY
If you have difficulty operating this phone, try the suggestions below. For Customer Service, visit our website at www.telephones.att.com or call1 800
To purchase accessories or replacement parts contact Customer Service. Visit our website at www.telephones.att.com or call1 800
ANSWERING SYSTEM OPERATION
• The system can accept messages up to three minutes long.
If a caller leaves a very long message, part of it might be lost
when the system disconnects the call after three minutes.
• If the caller pauses for more than seven seconds, the system
stops recording and disconnects the call.
• If the system’s memory fills up during a message, the system
stops recording and disconnects the call.
System Does Not
If the Toll Saver feature is on, the number of rings
Answer After Correct
changes from four to two, or six to four, when you
Number of Rings
new messages waiting.
•In some cases, the system might be affected by the ringing system used by the local telephone company.
•If the system’s memory is full or the system is off, the system answers after 10 rings.
System Will Not When memory is full, saved messages must be deleted beforeRecord Messages new messages can be recorded.
Incoming Messages Press VOLUME + until volume is at desired level.are Not Heard During