AT&T 1070 User Manual

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Installation guide

4-Linesmall business system

1080 with digital answering system and caller ID/call waiting

1070

1040

with caller ID/call waiting

speakerphone

Congratulations

on purchasing your new AT&T product.

Before using this AT&T product, please read the Important product information in your User’s manual.

Please thoroughly read the installation guide for all the installation

and troubleshooting information you need to install and setup your new AT&T product. You can also visit our website at www.telephones.att.com or call1 (800) 222-3111.

In Canada, dial 1 (866) 288-4268.

The form on the next page helps you to inventory your new sets. Please have this with you if you need to call customer service.

© 2007-2009Advanced American Telephones. All Rights Reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property licensed to Advanced American Telephones, San Antonio, TX 78219.

4-linesmall business system

Model,

Location

Serial number,

Purchase date

(circle one)

 

(found on the bottom of

and place

 

 

the telephone base)

 

 

 

 

 

1080 1070 1040

 

 

 

 

 

 

 

1080 1070 1040

 

 

 

 

 

 

 

1080 1070 1040

 

 

 

 

 

 

 

1080 1070 1040

 

 

 

 

 

 

 

1080 1070 1040

 

 

 

 

 

 

 

1080 1070 1040

 

 

 

 

 

 

 

1080 1070 1040

 

 

 

 

 

 

 

1080 1070 1040

 

 

 

 

 

 

 

1080 1070 1040

 

 

 

 

 

 

 

1080 1070 1040

 

 

 

 

 

 

 

1080 1070 1040

 

 

 

 

 

 

 

1080 1070 1040

 

 

 

 

 

 

 

1080 1070 1040

 

 

 

 

 

 

 

1080 1070 1040

 

 

 

 

 

 

 

1080 1070 1040

 

 

 

 

 

 

 

1080 1070 1040

 

 

 

 

 

 

 

STOP!

Do you receive DSL (digital subscriber line) service for highspeed Internet access through your telephone line(s) from your telephone company? If so, you will need to add either DSL splitters and/or microfilters to your installation. See page 9.

For customer service or product information, visit our website at www.telephones.att.com or call1 (800) 222-3111.In Canada, dial1 (866) 288-4268.

CAUTION: To reduce the risk of fire or injury to persons or damage to the telephone, read and follow these instructions carefully:

Use only alkaline 9V batteries (size 1604A, purchased separately).

Do not dispose of the battery in a fire. Like other batteries of this type, it could explode if burned. Check with local codes for special disposal instructions.

Do not open or mutilate the battery. Released electrolyte is corrosive and may cause damage to the eyes or skin. It may be toxic if swallowed.

Exercise care in handling batteries in order not to create a short circuit. Do not allow conductive materials such as rings, bracelets, or keys to touch the battery. The battery or conductor may overheat and cause harm.

Use the battery identified for use with this product only in accordance with the instructions and limitations specified in this manual.

Observe proper polarity orientation between the battery and metallic contacts.

Do not disassemble your telephone. There are no user-serviceableparts inside. Refer to qualified service personnel for servicing.

Table of contents

 

Planning your system.......................................................................................................................

1

System planner....................................................................................................................................

4

Parts checklist (1040/1070/1080)............................................................................................

5

Important information for DSL users........................................................................................

6

Professionally installed splitter for DSL lines.......................................................................

9

Table/desktop installation..........................................................................................................

10

Wall mounting...................................................................................................................................

14

Directory card....................................................................................................................................

16

Optional headset (purchased separately)...........................................................................

17

Feature menu....................................................................................................................................

18

DTAD feature menu (1080 only)..............................................................................................

25

Menu operation................................................................................................................................

28

Phone settings..................................................................................................................................

29

LANGUAGE......................................................................................................................................

29

One touch............................................................................................................................................

30

PREFERENCE..................................................................................................................................

30

PROGRAM........................................................................................................................................

30

Phone settings..................................................................................................................................

32

EXTENSION NUMBER.................................................................................................................

32

RINGER ON/OFF..........................................................................................................................

33

RINGER TYPE.................................................................................................................................

33

DELAY RING....................................................................................................................................

34

AUTO-MUTE....................................................................................................................................

35

TONE/PULSE..................................................................................................................................

36

HOLD REMINDER..........................................................................................................................

36

Time/date ..........................................................................................................................................

37

Special options.................................................................................................................................

39

PRIME LINE.....................................................................................................................................

39

AUTOMATIC MODE......................................................................................................................

39

SCROLL RATE.................................................................................................................................

40

LCD CONTRAST.............................................................................................................................

40

COVM ON/OFF, 1080 and 1070 only................................................................................

41

AREA CODE, 1080 and 1070 only......................................................................................

42

LINE GROUP...................................................................................................................................

43

RESET ALL.......................................................................................................................................

45

AUTO ATT SETUP (1080 only)...................................................................................................

46

EVERY 1080=AA...........................................................................................................................

47

NO 1080=AA.................................................................................................................................

47

PER 1080=AA................................................................................................................................

48

AUTO ATT DELAY.........................................................................................................................

49

DAY/NIGHT TIMES.......................................................................................................................

50

RESET AUTO ATT, (1080 only)...............................................................................................

51

SYS EXT mailbox (1080 only).....................................................................................................

52

About system extension mailboxes....................................................................................

52

System Extensions......................................................................................................................

52

AUTO SETUP..................................................................................................................................

53

CUSTOM SETUP............................................................................................................................

53

UNASSIGN MBOXES....................................................................................................................

54

REMOVE EXT MSGS.....................................................................................................................

55

To delete all messages from one SYS EXT telephone..............................................

55

To delete all messages of all SYS EXT phones.............................................................

56

DTAD setup (1080 only)...............................................................................................................

57

ANSWER STATUS..........................................................................................................................

57

ANSWER DELAY............................................................................................................................

58

TOLL SAVER....................................................................................................................................

58

REMOTE CODE..............................................................................................................................

59

MESSAGE LENGTH.......................................................................................................................

60

MESSAGE ALERT...........................................................................................................................

61

CALL SCREENING........................................................................................................................

62

DTAD INTERCEPT.........................................................................................................................

62

DTAD FEATURE MENU (1080 only)..........................................................................................

63

Outgoing announcements for auto attendant..............................................................

65

Outgoing daytime announcement......................................................................................

66

Outgoing nighttime announcement...................................................................................

68

Directory announcement.........................................................................................................

70

Share system announcements..............................................................................................

72

Download system announcements....................................................................................

73

Centrex..................................................................................................................................................

74

CONSOLE.........................................................................................................................................

74

CSL DELAY RING..........................................................................................................................

75

Language.............................................................................................................................................

76

Centrex operation............................................................................................................................

77

Set ring delay duration.............................................................................................................

78

About a fax machine......................................................................................................................

79

Adding a fax machine...............................................................................................................

79

Using a fax switch.......................................................................................................................

79

Technical specification..................................................................................................................

80

Appendix A, Glossary.....................................................................................................................

81

Appendix B, Optional spare battery (purchased separately).....................................

84

Troubleshooting................................................................................................................................

86

Index.......................................................................................................................................................

97

Planning your system

Your system can have up to 16 telephones (models 1040, 1070 or 1080, purchased separately) and up to 19 telephone numbers. Your system can have all the system features (intercom call, voice page, call transfer, multiple telephone conference call, DTAD mailbox, and auto-attendant).

To set up a small business system

Purchase your telephones (model 1040, 1070 or 1080), arrange for your telephone lines, and purchase any line outlet adapters and additional telephone line cords you might need. To order them, visit our website at www.telephones.att.com, or call1 (800) 222-3111.In Canada, dial

1 (866) 288-4268.

NOTES:

All connected phones must have the same line 1 phone number for the intercom and paging features to work.

Line 1

Line 1, 2

Line 2

 

Line 3

Line 3, 4

Line 4

 

System

System

System

System

telephone

telephone

telephone

telephone

The total length of telephone wiring used for Line 1 MUST NOT be more than 600 feet as it may cause interference with the advanced features of this telephone.

You must have modular telephone jacks and electrical outlets not controlled by wall switches near where you are installing the phones.

To use the auto-attendantfunction (see theAuto attendant operation

section on the 1080 user’s manual), you must purchase at least one 1080 telephone, and we recommend it be set up as Extension 11 (see the EXTENSION NUMBER section on page 32).

If a 1080 extension is an active auto attendant and its auto attendant is answering or directing a call, playing or recording an announcement or message, the LINE light will flash continuously (two short flashes followed by one long flash). To interrupt the auto attendant, press the flashingLINE button on this 1080 telephone to talk to the caller on that line, or press any otherLINE button to disconnect this call and make a new call on another line.

Continued on next page

Planning your system

Continued from previous page

If your establishment has single-linephone jacks (page 11), you must purchasetwo-lineadapters (model 16598, part number89-0071-00).

If you have two or three phone lines, you will need one two-lineadapter for each phone. If you have four phone lines, you will need twotwo-lineadapters for each phone.

If you have one-linephone jacks, and four phone lines, you will also need to purchase one short telephone line (model 51920, part number89-0052-00)or equivalent for each phone. If some phones are being wall mounted, you may need more short telephone line cords. To order them, visit our website atwww.telephones.att.com, or call1 (800) 222-3111.In Canada, dial

1 (866) 288-4268.

If you have DSL (digital subscriber line) service and if you have more than three telephones, you probably need to have a DSL splitter installed at your location by your DSL provider. Please see page 9 of this guide.

Assign a different system extension number EXT XX to each system telephone (see the EXTENSION NUMBER section on page 32). We recommend assigning EXT 11 to anauto-attendanttelephone. Every individual phone in your telephone system MUST be assigned a unique extension number for the intercom feature to work. If you try to assign the same extension number to a second phone, you will hear a repeating short ring and the screen displaysASSIGN NEW EXT #. See theEXTENSION NUMBER section on page 32 for directions.

If you subscribe to Centrex service provided by your local telephone company, assign that 1080 telephone as a console (see the Centrex section on page 74 for directions).

Your telephone probably shares its telephone lines with other extensions. Each telephone line button has LEDs (lights) to show the line status (in use, on hold, or ringing). To have an accurate line status indication, all units MUST have their Line 1 jacks connected to the same telephone line (i.e. L1), Line 2 jacks connected to the same telephone line (L2), and Line 3 jacks connected accordingly to (L3).

System telephones have their own private telephone numbers, or several extensions can share the same number, and be part of a line group.

Only Line 4 can be a private line. Select PRIVATE LINE in theLINE GROUP menu on that telephone (see theLINE GROUP section on page 43).

Continued on next page

Planning your system

Continued from previous page

All extensions that share the same line should share the same line group number (4-15).

You can connect fax machines or other non-systemdevices toAUXL3 orAUXL4 on the back of the telephone (also calleddata ports), so they can access line 3 or 4.

See Optional spare battery, page 84 for information about installing spare batteries to maintain basic telephone features in case of a power failure.

Refer to the Feature menu section, page 18, to customize each system telephone.

The chart on the following page will help you plan your system.

-List the extension number, location, and model for each phone.

-For each 1080, decide whether you want it to be an auto attendant.

-Decide which phone numbers each extension should have.

-Plan your line groups. This is necessary only if all telephone lines are not attached to all telephones. See LINE GROUP, page 43, for more information.

-Decide which 1070 and 1040 extensions will be assigned to which 1080 system extension mailbox (see the Forwarding to DTAD mailbox section on the 1070 or 1040 user’s manual).

-Decide if any phones will have private lines. A private line only appears on one set.

-Write your phone numbers in the spaces at the top of the chart.

You may want to make copies of this chart, in case your needs change.

System planner