Apple xserve early2009 Service Manual

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Apple Technician Guide

Xserve (Early 2009)

Updated: 2010-06-28

Apple Inc.

© 2009 Apple Inc. All rights reserved.

Under the copyright laws, this document may not be copied, in whole or in part, without the written consent of Apple.

Every effort has been made to ensure that the information in this document is accurate. Apple is not responsible for printing or clerical errors.

Apple

1 Infinite Loop Cupertino, CA 95014-2084 USA

+ 1 408 996 1010 www.apple.com

Apple, the Apple logo, Mac, and Macintosh are trademarks of Apple Inc., registered in the U.S. and other countries.

Xserve (Early 2009)

Contents

Basics

Overview  9

Front View  10

Rear View  10

Serial Number Location  11 Hot-Pluggable SATA or SAS Drives   12

How to Identify Singleand Dual-Processor Configurations  13

Troubleshooting

General Troubleshooting  15

Update System Software  15

Emerging Issues  15

Hardware vs. Software  15

Xserve Firmware Updates  16

Memory Configuration  16

Block Diagram   21

Diagnostic LEDs  22

Symptom Charts  31

Startup and Power Issues  31

No Power / Dead Unit 

31

 

Burnt Smell or Odor 

34

 

Won’t Start Up / No Video/ LED On  36

Won’t Start Up / No Video/ Activity LEDs Flashing  38

Intermittent Shutdown  39

Kernel Panic/System Crashes  41

Uncategorized Symptom 

43

Mass Storage  44

 

 

Apple Drive Module Read/Write Issue  44

RAID Battery Not Charging 

58

Uncategorized Symptom 

60

Input/Output Devices 

61

 

Rear USB Port Does Not Recognize Known Devices 

61

Front USB Port Does Not Recognize Known Devices 

62

FireWire Port Does Not Recognize Known Devices 

63

PCI-E Expansion Card/Slot Not Recognized  64

 

Communications  67

Ethernet Port/Device Issues  67

Video  70

Video Distortion  70

No Video  71

Mechanical Issues: Thermal and Enclosure  72

Failed or Fast Fans  72

Take Apart

General Information 

76

Orientation  76

 

Tools  76

 

How to Identify Singleand Dual-Processor Configurations  76

Mounting in a Rack 

76

Icon Legend  77

 

Note on Illustrations 

77

Apple Drive Module 

78

 

Removal 

79

 

 

 

Replacement 

80

 

 

Power Supply 

81

 

 

Removal 

82

 

 

 

Replacement 

82

 

 

Power Supply Blank 

83

 

Removal 

84

 

 

 

Replacement 

84

 

 

Top Cover 

85

 

 

 

Removal 

86

 

 

 

Replace 

86

 

 

 

Solid State Drive  87

 

 

Removal 

88

 

 

 

Replacement 

88

 

 

Solid State Drive Cable 

89

Removal 

90

 

 

 

Replacement 

90

 

 

Solid State Drive Carrier 

91

Removal 

92

 

 

 

Replacement 

92

 

 

Memory  94

Removal  95

Memory Slot Utility  95

Replacement  96

Memory Configuration  96

PCI-E Riser Cards  97

Removal  98

Replacement  98

PCI-E Expansion Cards  99

Removal  100

Replacement  101

Optical Drive  102

Removal  103

Replacement  104

Airflow Duct  105

Removal  106

Replacement  107

Fan Array  108

Removal  109

Replacement  109

Battery  110

Removal  111

Replacement  111

Front Panel Cable  112

Removal  113

Replacement  113

Backplane-to-Logic Board I/O Cable  114

Removal  115

Replacement  115

Optical Drive Cable  117

Removal  118

Replacement  119

Locking Mechanism Rod  120

Removal  121

Replacement  121

Front Bezel Brackets  122

Removal  123

Replacement  123

Front Bezel Assembly  124

Removal  125

Replacement  126

Front Panel Buttons  127

Removal  128

Replacement  128

Light Pipe  129

Removal  130

Replacement  130

Front Panel Board  131

Removal  132

Replacement  132

Drive Interconnect Backplane  133

Removal  134

Replacement  134

Xserve RAID Card  136

Removal  137

Replacement  138

Power Distribution Board  139

Removal  140

Replacement  140

Power Distribution Board Cable  141

Removal  142

Replacement  142

Xserve RAID Card Battery  143

Removal  144

Replacement  144

Processor Heat Sink  145

Removal  146

Replacement  148

Processor  149

Removal  150

Replacement  151

Video Mezzanine Card  153

Removal  154

Replacement  154

Logic Board  155

Removal  156

Replacement  158

Rear ID Button  159

Removal  160

Replacement  160

ID Tab  161

Removal  162

Replacement  162

Enclosure  163

Removal  164

Replacement  164

Views

Exploded View  166

Feedback  168

Apple Technician Guide

Basics

Xserve (Early 2009)

© 2009 Apple Inc. All rights reserved.

Overview

The Xserve (Early 2009) rack-optimized server features single or dual Quad-Core Intel Xeon “Nehalem” processors, integrated memory controllers featuring up to 12 DIMMs of 1066MHz DDR3 ECC RAM, three hot-plug drive bays supporting SATA or SAS Apple Drive Modules, support for a Solid-State Drive (SSD) boot drive, dual x16 PCI Express 2.0 slots, NVIDIA GeForce GT 120 graphics subsystem and integrated lights-out management.

Identifying Features

The main features and service differences include:

single and dual Intel Xeon “Nehalem” processors

6 or 12 DIMM slots depending on processor configuration

Solid-State Drive Support

Mini DisplayPort connector on rear panel

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Xserve (Early 2009) Basics — Overview  9

Front View

On/standby button

Enclosure lock

System identifier

Ethernet link light

Optical drive

and light

and status light

button/light

(Port 2)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Drive module

Drive module

USB 2.0

Ethernet link light

System activity

Drive module

status light

activity light

port

(Port 1)

lights

bays (3)

Rear View

Serial console

Mini DisplayPort

Expansion

Ethernet

 

Ethernet

Expansion

USB 2.0 ports (2)

port

 

slot 2

port 2

 

 

port 1

slot 1

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

System identifier

System information tag

FireWire 800

Power supply

Power supply

button/light

(pullout tab)

ports (2)

bay 1

bay 2

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Xserve (Early 2009) Basics — Overview  10

Serial Number Location

The serial number is located at the rear of the unit: on the ID Tab.

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Xserve (Early 2009) Basics — Overview  11

Hot-Pluggable SATA or SAS Drives

The server includes three hard drive bays at the front of the Xserve. All bays support Apple qualified hot-pluggable Apple Serial ATA (SATA) or Serial Attached SCSI (SAS) drive modules. Xserve drive bays support qualified Apple Drive Modules with Apple qualified hard drives and firmware only. Drive bays not configured with an Apple Drive Module ship with a nonfunctional blank drive carrier which do not support third-party hard drive installation.

Drive bays are numbered 1-3, beginning with the far left bay. The drive installed in bay 1 is the boot drive and should have the operating system installed on it. Xserve’s configured with a Solid-State Drive (SSD) will contain the Mac OS X Server operating system and function as the boot drive.

You can replace or install hard drives while the Xserve is running; you do not need to shutdown or open the Xserve first, but you may need to dismount the drive from the Xserve OS beforehand. A status light on the front of each drive indicates when it is safe to remove the drive without losing data. For more information, see “Apple Drive Module” in the Take Apart chapter.

Solid-State Drive

The server may include an optional Solid-State Drive. The drive contains the Mac OS X Server operating system as the boot drive for the Xserve.

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Xserve (Early 2009) Basics — Overview  12

Power Supply Redundancy

The Xserve (Early 2009) supports up to two power supply modules for redundancy. There are two power supply bays in the rear of the enclosure. You can replace or install a power supply from the back panel without removing the Xserve from the rack. If the Xserve has two power supplies, they are hot-swappable; the Xserve will continue to operate using only one supply while the second is removed. For more information about removing or installing power supply modules, see “Power Supply” in the Take Apart chapter.

How to Identify Singleand Dual-Processor Configurations

To identify the configuration of an Xserve (Early 2009) computer, check the code on the computer’s ID Tab, which is located on the computer’s back panel. See “Serial Number Location.”

There are three options for identifying single and dual processor configurations:

Quad-Core Xserve (Early 2009): Single processor logic board with 6DIMM slots, and one large heat sink

8-Core Xserve (Early 2009): Dual processor logic board with 12 DIMM slots, and two large heat sinks:

Quad-Core Xserve (Early 2009): Single processor logic board, 12 DIMM slots and one large heat sink. This option is present only when a single-processor logic board has previously been replaced via the Xserve service parts kit.

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Xserve (Early 2009) Basics — Overview  13

Apple Technician Guide

Troubleshooting

Xserve (Early 2009)

© 2009 Apple Inc. All rights reserved.

General Troubleshooting

Update System Software

Important: Whenever possible before beginning troubleshooting, ensure the latest software and firmware updates have been applied.

Troubleshooting Theory

For general information on troubleshooting theory, refer to:

http://service.info.apple.com/service_training/en/006/troubleshoot/index.php?page=intro

Emerging Issues

For the latest on troubleshooting issues, refer to:

http://support.apple.com/kb/index?page=search&q=khot%20Xserve%20Emerging%20 Issue

Hardware vs. Software

For information on how to isolate a hardware issue from a software issue, refer to:

http://support.apple.com/kb/TS1388

TS1394—Mac OS X: Troubleshooting installation and software updates <http://support.apple. com/kb/TS1394>

HT2956—Troubleshooting Mac OS X installation from CD or DVD <http://support.apple.com/ kb/HT2956>

For information on how to troubleshoot a software issue, refer to:

HT1199—Mac OS X: How to troubleshoot a software issue <http://support.apple.com/kb/ HT1199>

HT1219—Xserve, Xserve RAID: Apple Drive Module (ADM) compatibility <http://support.apple. com/kb/HT1219>

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Xserve (Early 2009) General Troubleshooting — Update System Software  15

Xserve Firmware Updates

Firmware is the name given to software that is written into memory circuits, such as flash memory, that will hold the software code indefinitely, even when power is removed from the hardware. Firmware on Intel Mac computers is designed to be updated if necessary through a software update.

EFI and SMC firmware is stored on the Xserve (Early 2009) backplane board. EFI firmware updates update the Boot ROM, and SMC updates update the System Management Controller firmware. The SMC manages fans and other environmental parameters that are independent of the Boot ROM.

Firmware symptoms can be easily mistaken for hardware issues (e.g., overheating issues, fan noise issues, etc.). Always check both EFI and SMC firmware versions and update if necessary before replacing any hardware components.

The following lists describe the type of symptoms that may be resolved by updating the EFI and SMC firmware.

Symptoms that may be resolved by updating EFI firmware:

Cannot eject media (various conditions)

No video on start up

Not waking or sleeping when expected

Bad media taking too long to eject (including holding mouse button down at startup taking minutes to eject)

Symptoms that may be resolved by updating SMC firmware:

Fan related behavior (excessive speed or noise)

Loud audible clicking from some fans

Thermal shut down or warnings

Diagnostics reporting failures

Sleep/wake issues

Intermittent shut down

SMC causes bad/missing ambient sensor to cause the computer to go to sleep

Hangs, black screen on restart from Windows

Please follow the steps outlined in KnowledgeBase article HT2013,“About Firmware Updates for Xserve,” to perform an EFI and/or SMC firmware update. Information about firmware versions for Intel Macs can be found in KnowledgeBase article HT1237,“Mac OS X:Firmware Updates for Intel-based Macs.”

Memory Configuration

Xserve (Early 2009) comes with a minimum of 3 GB of 1066MHz DDR3 ECC memory, installed as three 1 GB unbuffered dual inline memory modules (UDIMMs).

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Xserve (Early 2009) General Troubleshooting — Xserve Firmware Updates  16

DIMMs must fit these specifications:

PC3-8500,1066 MHz, DDR3 SDRAM UDIMMs

72-bit wide, 240-pin modules

36 memory ICs maximum per UDIMM

Error-correcting code (ECC)

For proper operation of Xserve (Early 2009) computers, Apple recommends using only Appleapproved DIMMs. Refer to GSX for Apple DIMM service part numbers. Memory from older Xserve computers is not compatible with Xserve (Early 2009).

Single Processor

Single-processor (quad-core) computers have six memory slots. You can install 1 GB, 2 GB or 4GB DIMMs for a total of up to 24 GB of memory.

You can install different size DIMMs in Xserve (Early 2009). However, for best performance, Apple recommends you install equal-size DIMMs (all 1, 2 or 4GB) filling the slots in the order listed in this table.

 

If you have

Fill these slots

 

Three DIMMs

A1, A2, and A3

 

Four DIMMs

A1, A2, A3, and A4

 

Five DIMMs

A1, A2, A3, A4, and A5

 

Six DIMMs

A1, A2, A3, A4, A5, and A6

See also “Memory Slot Utility” below.

 

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Xserve (Early 2009) General Troubleshooting — Memory Configuration  17

Dual Processor

Dual-processor (eight-core) computers have twelve memory slots. You can install 1 GB, 2 GB, or 4 GB DIMMs for a total of up to 48 GB of memory.

You can install different size DIMMs. in Xserve (Early 2009) However, for best performance, Apple recommends you install equal-size DIMMs (all 1, 2, or 4 GB) filling the slots in the order listed in this table.

If you have

Fill in these slots

Three DIMMs

A1, A2, and A3

Four DIMMs

A1, A2, and B1, B2

Five DIMMs

A1, A2, A3 and B1, B2

Six DIMMs

A1, A2, A3 and B1, B2, B3

Seven DIMMs

A1, A2, A3, A4 and B1, B2, B3

Eight DIMMs

A1, A2, A3, A4 and B1, B2, B3, B4

Nine DIMMs

A1, A2, A3, A4, A5 and B1, B2, B3, B4

Ten DIMMs

A1, A2, A3, A4, A5, A6 and B1, B2, B3, B4

Eleven DIMMs

A1, A2, A3, A4, A5, A6 and B1, B2, B3, B4, B5

Twelve DIMMs

A1, A2, A3, A4, A5, A6 and B1, B2, B3, B4, B5, B6

See also “Memory Slot Utility” below.

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Xserve (Early 2009) General Troubleshooting — Memory Configuration  18

Memory Slot Utility

If you install different size DIMMs in single-processor or dual-processor computers, follow the order in the tables above. If the DIMM configuration you install doesn’t provide optimized performance, the Memory Slot Utility will appear on screen and recommend an improved configuration. To use the Memory Slot Utility again, go to /System/Library/Core Services.

Example of Memory Slot Utility Screen for Single-Processor Computer

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Xserve (Early 2009) General Troubleshooting — Memory Configuration  19

Example of Memory Slot Utility Screen for Dual-Processor Computer

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Xserve (Early 2009) General Troubleshooting — Memory Configuration  20

Apple xserve early2009 Service Manual

Block Diagram

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Xserve (Early 2009) General Troubleshooting — Block Diagram   21

Diagnostic LEDs

Logic Board Diagnostic LEDs

The Xserve (Early 2009) logic board includes a set of LEDs to help service providers troubleshoot the computer. The LEDs are located on the logic board below the DIMM connectors, at the rear of the unit, to the left side of the unit (looking from the back), and on the Drive Interconnect Backplane or Xserve RAID Card.

Some tips:

You must remove the unit from its rack and place it on a sold surface with its cover removed in order to view these LEDs. Most internal diagnostic LEDs are only enabled to come on when the cover is removed (memory DIMM LEDs remain ON even with the cover in place).

Do not attempt to troubleshoot the unit solely by these LEDs alone. Use this information to guide your troubleshooting, not lead it.

If a specific error condition exists, there should be corresponding LED evidence to help verify and isolate the issue. However, it is not possible to deduce a fault or isolate a specific symptom solely by examining these LEDs out of context.

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Xserve (Early 2009) General Troubleshooting — Diagnostic LEDs  22

1. System State LEDs

Use the following table to interpret the LEDs.

Location

Name

Color

Nominal

Indicates

S0

Power ON

Green

On; off when

System is

 

 

 

in standby

running

 

 

 

mode

 

S3

Sleep

Green

Off, on when

System is in

 

 

 

Xserve is in

sleep mode

 

 

 

sleep mode

 

S5

Standby

Green

Off; on when

Standby

 

 

 

Xserve is in

mode,

 

 

 

standby

illuminates

 

 

 

 

when AC

 

 

 

 

power is

 

 

 

 

attached

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Xserve (Early 2009) General Troubleshooting — Diagnostic LEDs  23

2. CPU Error LEDs

Use the following table to interpret the LEDs.

Location

Color

Nominal

Indicates

CPU_PWRGD

Green

Off; on to indicate

Power chain in hardware

 

 

hardware power has

 

 

 

passed

 

RSM_RST

Yellow, Red

Off

Fault preventing CPU from

 

 

 

executing instructions

SYS_PWRGD

Green

On at power-on to

Power chain in hardware

 

 

indicate power has

 

 

 

passed

 

PLT_RST

Red

Off; on Yellow at

Platform reset

 

 

power on

 

CPU B OVERTEMP

Red

Off; on if CPU B core

Temperature of CPU B core

 

 

exceeds normal

status

 

 

temperature

 

IOH OVERTEMP

Red

Off; on if IOH exceeds

Temperature of IOH status

 

 

normal temperature

 

CPU A OVERTEMP

Red

Off; on if CPU A core

Temperature of CPU A core

 

 

exceeds normal

status

 

 

temperature

 

 

 

 

 

MXM OVERTEMP

Red

Off; on if MXM video

Temperature of MXM video

 

 

card exceeds normal

card status

 

 

temperature

 

 

 

 

 

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Xserve (Early 2009) General Troubleshooting — Diagnostic LEDs  24

Platform Reset

Normally remains on during standby. This LED flashes on (yellow) briefly at power-on. LED should turn off as system powers up and begins to execute instructions.

Overtemp LEDs

Normally off. These LEDs come on if an error occurs.

If LED is solidly on, it may indicate a processor over-temperature condition. Initial processor over-temperature can cause symptoms such as sluggish computer performance. Chronic processor over-temperature can cause the computer to hang completely.

Troubleshooting:

Verify proper heatsink installation.

Verify all fans are operating properly, especially the fan array.

If both overtemp LEDs come on immediately when the computer is turned on, a faulty power supply could be one cause of this behavior. Replace power supply.

Try swapping CPU A and CPU B locations. If the CPU Error LED follows the CPU, replace that CPU.

3. EFI POST (Power On Self Test) LEDs

This group of eight LEDs are arranged into two sets of four LEDs, representing a binary code that only has any significance during the short time between power-on and the unit begins to boot the OS, while the CPU is executing EFI code only. At no other time should these LEDs be used or interpreted to mean anything meaningful.

The code is more easily described as two Hexadecimal digits ranging from $00 to $FF, to make it easier to list and compare during troubleshooting. Each ONE represents an LED that is ON, and each ZERO represents an LED that is OFF

Normal power-up LED sequence:

The sequence of codes below is typical in the first few seconds of a functioning unit’s boot cycle, immediately following power-on, during the EFI phase of startup.

If your system is not booting you should check these LEDs closely to verify the sequence of codes has been executed in addition to your normal troubleshooting steps. Each code will only remain ON GREEN for a split-second each. The entire sequence takes only a few seconds to progress through.

To see this sequence, power-on the unit (use the remote power on/off button on the logic board) while holding down the option key on an attached USB keyboard, to invoke the EFI startup manager and prevent the unit from leaving EFI and booting into any OS. Do this as you watch these LEDs as they progress through the following sequence:

Begin (power-on)

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Xserve (Early 2009) General Troubleshooting — Diagnostic LEDs  25

$Bx = 1 0 1 1 X X X X = All $Bx codes below are memory init codes (x may be any code 0 - F)

$BF = 1 0 0 1 1 1 1 1 = If the unit does not progress past any $Bx memory init codes, this could indicate a memory issue regardless of whether DIMM diagnostic error LEDs are ON or not.

$12 = 0 0 0 1 0 0 1 0 = After memory initialization has successfully completed

$51 = 0 1 0 1 0 0 0 1 = Video driver enabled beyond this point. Attached display should be displaying an image now. If not, this may indicate a graphics card issue.

$F9 = 1 1 1 1 1 0 0 1 = EFI finished and passed on control to OS boot loader

4. CPU Voltage LEDs

This group of LEDs will normally FLASH RED briefly during power-on, then should normally remain ON solidly GREEN when all voltage regulators are functioning properly to provide voltages to CPU A and CPU B, as well as IOH.

If any of these LEDs remain ON RED, this indicates that the corresponding voltage regulator is enabled but not providing any voltage output.

In single processor units the LED group for the second processor are not present.

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Xserve (Early 2009) General Troubleshooting — Diagnostic LEDs  26

5 & 6. Memory Diagnostic LEDs (A1 - A6 and B1 - B6)

This group of LEDs will normally remain OFF during power-on and throughout normal operation. If any of these LEDs come ON RED, this indicates that the corresponding DIMM (or its slot) may be faulty. To verify whether the fault lies with the DIMM or the slot, power down the unit and move the DIMM to another slot. If the DIMM is faulty, the LED adjacent to its new slot should come ON RED when power is reapplied. If a known-good DIMM is installed in the suspect slot and the LED adjacent to this slot should come ON RED , this may indicate a faulty DIMM slot on the logic board.

How to Troubleshoot Memory LEDs

1.Remove and reseat DIMM

2.Restart computer. If associated LED is no longer illuminated, issue is resolved

3.If associated LED remains illuminated, replace DIMM with new DIMM

4.Restart computer and verify LED is no longer illuminated

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Xserve (Early 2009) General Troubleshooting — Diagnostic LEDs  27

7. Reset Buttons

System Management Controller (SMC) Reset

The System Management Controller (SMC) is a chip on the logic board that controls all power functions for the Xserve. If the Xserve is experiencing any power issue, resetting the SMC may resolve it. The SMC controls several functions, including:

Telling the Xserve when to turn on, turn off, sleep, wake, idle, and so forth

Handling system resets from various commands

Controlling the fans

It is also recommended that the SMC be reset on any new logic board after it is installed as part of a repair.

Note that resetting the SMC does not reset the PRAM. Resetting the SMC will not resolve issues in which the Xserve is unresponsive—in these situations, restarting the Xserve will generally suffice.

If the Xserve isn’t responding, perform these steps one at a time, in the following order, until the issue has been resolved:

1.Force Quit (Option-Command-Escape)

2.Restart (Control-Command-Power)

3.Force Shut Down (press the power button for 10 seconds)

4.Remove the Xserve from the rack (if applicable)

5.Remove the Top Case

6.Press the SMC Reset button on the logic board

Resetting the SMC can resolve some Xserve issues such as not starting up, not displaying video, sleep issues, fan noise issues, and so forth. If the Xserve still exhibits these types of issues after you’ve restarted the Xserve, try resetting the SMC. There are two ways to reset the SMC on the Xserve.

System Management Control (SMC) Reset in Rack

1.Shut Down the Xserve, either locally or using remote commands (or if the Xserve is not responding, hold the power button until it turns off).

2.Unplug the AC power cord.

3.Wait at least 15 seconds.

4.Plug the power cord back in, making sure the power button is not being pressed at the time.

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Xserve (Early 2009) General Troubleshooting — Diagnostic LEDs  28

5. Press the power button to start up the Xserve.

Power ON / OFF Button

Behaves exactly like the front panel power button, and can be used as an alternate way to turn the unit on and off if needed.

Reset Buttons

When pressed, resets CPUs regardless of what is currently running. This reset overrides all software processes and restarts the system. Use with caution as this form of reset may corrupt software or files on a drive.

Drive Interconnect Backplane LEDs

Note: The following information describes the diagnostic LEDs present on the interconnect backplane.

This group of eight LEDs are arranged into two sets of four LEDs, representing information about the SATA / SAS communication between the drive controller channels on the drive interconnect backplane and the drive modules themselves. The optional SSD drive does not have a representative LED on this board.

There is also a ‘heartbeat’ LED on this board which starts flashing ON GREEN and OFF when EFI loads immediately after power-on and continues to flash ON and OFF during normal operation.

The first group of four LEDs indicates activity for the four I/O channels corresponding to the three drive bays. Since there are only three drive bays, the fourth I/O channel and LED are not used and should remain OFF during normal operation.

The second group of four LEDs indicates that the controller has recognized that a drive module is present and connected. These LEDs are normally solidly ON GREEN when no drive is present, and turn OFF when a drive module has been inserted into the corresponding drive

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Xserve (Early 2009) General Troubleshooting — Diagnostic LEDs  29

bay and the controller has recognized this event. The LED will turn ON GREEN again when the corresponding drive module has been removed from its bay.

Since there are only three drive bays, the fourth I/O channel and LED are not used and should remain ON GREEN during normal operation.

When you power-on the system, you should see the following activity sequence on these LEDs:

1.The entire group of eight LEDs should come ON solid GREEN when power is applied and remain on for a few seconds.

2.The heartbeat LED begins flashing when EFI loads in the first few second after power-on. The first group of four activity LEDs should now turn OFF. The second group of four ‘drive present’ LEDs should remain on for a few more seconds.

3.The second group of four ‘drive present’ LEDs should each turn OFF as the controller scans and recognizes each connected drive module in turn, from bay 1 to bay 3 in order. The fourth LED should remain ON since no drive is present on the fourth I/O channel.

4.Beyond this point, the only LEDs that should be flashing are among the first group of four drive activity LEDs, to indicate drive activity between a corresponding drive module, such as the boot drive module booting the OS, and the drive controller.

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Xserve (Early 2009) General Troubleshooting — Diagnostic LEDs  30

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