APC AP9268 User Manual

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APC KVM Switch

AP9268

AP9278

For use in the United States: English

Thank You!

Thank you for selecting the APC KVM Switch. The APC KVM Switch has been designed for many years of reliable, maintenance free service. APC is dedicated to the development of high-performanceelectrical power conversion and control products and we hope that you will find this product a valuable, convenient addition to your computing system.

Please read this manual! It provides important safety, installation and operating instructions that will help you get the most from your switch.

Save this manual! It includes instructions for obtaining factory service should the proper operation of the APC KVM Switch come into question.

Radio Frequency Interference

WARNING: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment.

FCC Statement

NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case

the user will be required to correct the interference at his own expense.

Canadian Department of Communications Statement

This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications.

Le présent appareil numérique n'émet pas de bruits radioélectriques les limites applicables aux appareils numériques de la class A prescrites dans le Règlement sur le brouillage radioélectrique édicté par le Ministère des Communications du Canada.

Rack Mount Safety Considerations

Note: The AC inlet is the main disconnect.

Elevated Ambient Temperature: If installed in a closed rack assembly, the operation temperature of the rack environment may be greater than room ambient. Use care not to exceed the rated maximum ambient temperature of the unit.

Reduced Air Flow: Installation of the equipment in a rack should be such that the amount of air flow required for safe operation of the equipment is not compromised.

Mechanical Loading: Mounting of the equipment in the rack should be such that a hazardous condition is not achieved due to uneven mechanical loading.

Circuit Overloading: Consideration should be given to the connection of the equipment to the supply circuit and the effect that overloading of circuits might have on overcurrent protection and supply wiring. Consider equipment nameplate ratings for maximum current.

Reliable Earthing: Reliable earthing of rack mounted equipment should be maintained. Pay particular attention to supply connections other than direct connections to the branch circuit (e.g. use of power strips).

APC KVM Switch Installer/User Guide

INSTRUCTIONS: The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance.

DANGEROUS VOLTAGE: The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert the user to the presence of uninsulated “dangerous voltage” within the product's enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons.

PROTECTIVE GROUNDINGTERMINAL: Aterminalwhichmust be connected to earth ground prior to making any other connections to the equipment.

POWER ON: This symbol indicates the principal on/off switch is in the on position.

POWER OFF: This symbol indicates the principal on/off switch is in the off position.

Table of Contents

 

Chapter 1 - Product Overview

 

1.1 Feature Overview ..........................................................................................................

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1.2 Compatibility...........................................................................................................................

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Chapter 2 - Installation

 

2.1

Basic Install .......................................................................................................................

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2.2 Advanced Install ............................................................................................................

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Chapter 3 - Basic Operations

 

3.1

Overview........................................................................................................................

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3.2 Keyboard Control ........................................................................................................

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3.3

Keyboard Switching ..........................................................................................................

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3.4

System Control and Maintenance ...............................................................................

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Chapter 4 - On-ScreenDisplay Operations

 

4.1

Activating OSD ............................................................................................................

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4.2 The OSD Window......................................................................................................

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4.3 The Command Menu ...............................................................................................

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4.4 Basic Channel Maintenance ..................................................................................

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4.5 The ID Window ..........................................................................................................

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4.6 Administrator Functions ..........................................................................................

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Chapter 5 - Advanced Operation

 

5.1 Multiuser Operations.........................................................................................................

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5.2

Multi Chassis Operation..................................................................................................

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5.3

Keyboard Translation ........................................................................................................

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Chapter 6 - Channel Scanning

 

6.1 Choosing a Scanning Method ..............................................................................

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6.2 Turning Scanning On and Off ..............................................................................

30

6.3

Scanning by List ..................................................................................................................

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Chapter 7 - Appendices

 

7.1 Specifications: APC KVM Switch ............................................................................

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7.2 Specifications for Remote User Receiver ............................................................

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7.3 FLASH Upgrading ......................................................................................................

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7.4 Troubleshooting .................................................................................................................

36

7.5 If Problems Persist ...............................................................................................................

41

Entire contents copyright 2001 American Power Corporation.

All rights reserved; reproduction in whole or in part without permission is prohibited.

Product Overview

1.1 Product Overview - Feature Overview

The APC KVM Switch allows you to control up to 64 PC, Sun or USB computers with one keyboard, monitor and mouse. The APC KVM Switch works with Sun Workstations, USB computers, IBM PC/AT (with adapter separately available from APC), and PS/2 systems and 100% compatible machines with support for VGA, SVGA, XGA and XGA-IIvideo. Sun and PS/2 keyboard and mouse peripherals are supported through the rear of the unit.

Multiplatform

The APC KVM Switch adds multiplatform capabilities to your switching system by simultaneously supporting any combination of PS/2, Sun or USB computers in the same system. Switch easily across platforms with APC KVM Switch’s On-ScreenMenu system.

Multiuser/Remote Access Capability

The APC KVM Switch supports two simultaneous users in the system. This second user may be placed up to 500 feet away from the Switch system. Built-inextension lets you place your second keyboard, monitor and mouse wherever you need them most. Within the base unit, APC KVM Switch performs as a complete 2 x 8 matrix switch with both users independently accessing any of the eight attached PCs at the same time.

On-screendisplay (OSD) capability

Configure and control your APC KVM Switch with on-screenmenuing! Name your computer channels anything you wish, then select the desired computer from aneasy-to-usemenu. Secondary menus let you configure and initiate channel scanning and other system features.

Advanced security for total control over system access

Use the advanced multi-levelsecurity feature to configure and control server access for every type of user in the system. The administrator has full access privileges, while individual users can have viewing or viewing/editing capability for each attached server.

FLASH upgrade capability

The APC KVM Switch is FLASH upgradable. This allows you to update your firmware at any time through a simple serial connection to insure that your APC KVM Switch is always running at its best. FLASH upgrades are available for download from www.apc.com.

The APC KVM Switch offers support for numerous PS/2 mice including: IBM ScrollPoint, Logitech MouseMan Wheel, Logitech Trackman Marble Wheel, Logitech

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APC KVM Switch Installer/User Guide

Trackman Marble FX, Kensington 4 Button Mouse, Microsoft Explorer Mouse and the Microsoft IntelliMouse family.

Plug and play

The APC KVM Switch supports Plug and Play video and is compliant with the VESA DDC2B standard.

Mouse translation

For added compatibility with your current equipment, APC KVM Switch features mouse translation capability. Operated through the APC KVM Switch, your mouse will work with any attached computerregardless of whether the computer is Sun, USB, serial or PS/2 mouse compatible!

Expansion for up to 64 computers

An APC KVM Switch unit will support from one to eight attached computers, or channels. If more than eight channels are needed, multiple units can be cascaded together for expansion. Up to two tiers of units can be connected for a total of 64 attached computers in one system.

“Keep Alive” feature

APC KVM Switch’s “Keep Alive” feature allows attached servers to power the unit in the event of an APC KVM Switch power failure. This prevents attached computers from locking up and keeps you from losing time and data.

OSD Configuration Utility

The OSD Configuration Utility allows the administrator to easily configure and download a channel list with defined users and access privileges to the entire system. This utility will also read and save your current configuration for extra security.

AutoBoot Technology

The AutoBoot feature boots all attached servers during initial power-upor after a power failure. Computers are booted transparently without operator intervention, and may bepowered-upone-at-a-timeor all at once. When the power stabilizes, a channel may be selected.

Built-inscanning capabilities

A built-inscanning feature allows you to automatically monitor, or scan, connected computers without intervention. When keyboard activity is detected, scanning is suspended until all activity stops. Scanning then resumes with the next channel in sequence.

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Push-button& keyboard switching

In addition to using the on-screenmenus, you can switch computer channels in one of three easy ways: via the APC KVM Switch channelpush-buttons,with the Scan button or with a simple keyboard sequence.

Status indicator LEDs

Indicator LEDs give you constant readings on the status of your APC KVM Switch unit. Status, scanning and channel LEDs take the guesswork out of system operation and diagnostics.

A typical APC KVM Switch configuration is shown below.

1.2 Compatibility

XGA/XGA-IIsupport

If you wish to use XGA or XGA-IIvideo, you will need to purchase an adapter available from your local reseller.

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APC KVM Switch Installer/User Guide

2.1Basic Installation

1.Power down all computers that will be part of your APC KVM Switch system.

Connecting your Local Peripherals

2.Locate your keyboard, video monitor and mouse.

3.Plug your VGA monitor cable into the port labeled on the back of your APC KVM Switch or plug your 13W3 monitor cable into the included adapter. Either plug your Sun connector into the port labeled “SUN” or

plug your PS/2 keyboard cable and your PS/2 mouse cable into the ports labeled andrespectively.

Note: A PS/2 keyboard will not function if a Sun keyboard is attached.

However, you may use a PS/2 mouse with a Sun keyboard.

VGA MONITOR CABLE

PS/2 MOUSE CABLE

PS/2 KEYBOARD CABLE

Attaching your PS/2 keyboard and mouse

VGA MONITOR CABLE

SUN KEYBOARD CABLE

Attaching your SUN connector

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Basic Installation

Connecting your Remote Peripherals

4.Plug a standard Category 5 Unshielded Twisted Pair cable (up to 500 feet) into the RJ-45style modular jack on the rear of the APC KVM Switch. APC C5T or APC P5T cable is strongly recommended to achieve best performance and maximum distance. If you use a different Category 5 cable, make sure it is terminated to the EIA (TIA) 568 B standard, commonly used for 10BaseT Ethernet.

5.Route the Category 5 cable to the location where you intend to place the secondary monitor, keyboard and mouse.

6.If you are using Remote PS/2 peripherals

Place the Remote User Receiver near the monitor and connect your monitor, keyboard and mouse to the connectors on the rear of the Remote User Receiver (AP9279) just as you would connect them to your computer. Make sure you

connect your monitor’s power supply to appropriate electrical outlets. (Please note that the connector on the rear of the Remote User Receiver is not

used in an APC KVM Switch configuration. Do not connect anything to the connector on the rear of the Remote User Receiver.)

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