APC AP5610 User Manual

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Digital KVM Switches

AP5610, AP5615 and AP5616

Installer/User Guide

USA Notification

Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment is a residential area is likely to cause harmful interference, in which case the user will be required to correct the interference at his/her own expense.

Canadian Notification

This Class A digital apparatus complies with Canadian ICES-003.

Cet appareil numérique de la classe A est conforme à la norme NMB-003du Canada.

Japanese Notification

Korean Notification

APC® KVM Switch

Installer/User Guide

© 2008 American Power Conversion Corporation. All rights reserved. APC and the APC logo are registered trademarks of American Power Conversion Corporation or its affiliates. All other marks are the property of their respective owners.

APC: 990-3256A590-800-501C

Instructions

This symbol is intended to alert the user to the presence of important operating and maintenance instructions in the literature accompanying the KVM switch.

Dangerous Voltage

This symbol is intended to alert the user to the presence of uninsulated dangerous voltage within the product’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons.

Power On

This symbol indicates the principal on/off switch is in the on position.

Power Off

This symbol indicates the principal on/off switch is in the off position.

Protective Grounding Terminal

This symbol indicates a terminal which must be connected to earth ground prior to making any other connections to the equipment.

iii

TABLE OF CONTENTS

List of Figures .................................................................................................................

ix

List of Tables....................................................................................................................

x

Chapter 1: Product Overview..........................................................................................

1

Features And Benefits........................................................................................................................

1

Intelligent cables.........................................................................................................................

1

Virtual Media..............................................................................................................................

2

OSD graphical user interface.....................................................................................................

3

Video...........................................................................................................................................

3

Flash upgradability ....................................................................................................................

3

Web interface..............................................................................................................................

3

Authentication and authorization ...............................................................................................

3

Video Viewer...............................................................................................................................

4

Network Access Software............................................................................................................

4

Modem ........................................................................................................................................

5

Chapter 2: Installation .....................................................................................................

6

Installing And Setting Up The KVM Switch.......................................................................................

6

Connecting the KVM switch .......................................................................................................

6

Connecting a KVM server module to each target device ...........................................................

7

Setting up the network ................................................................................................................

7

Connecting local peripheral devices ..........................................................................................

8

Tiering Multiple KVM Switches.........................................................................................................

9

Installing And Starting Up The Web Interface ................................................................................

10

Supported browsers ..................................................................................................................

10

Launching the web interface.....................................................................................................

10

Installing And Starting Up The Network Access Software ..............................................................

11

Supported operating systems ....................................................................................................

11

Hardware configuration requirements .....................................................................................

11

Browser requirements...............................................................................................................

11

Installing the software ..............................................................................................................

11

Uninstalling the software..........................................................................................................

13

Table of Contents

iv

Opening the software................................................................................................................

13

Setting up the software .............................................................................................................

14

Rack Mounting A KVM Switch ........................................................................................................

14

Rack mount safety considerations ............................................................................................

14

Installing a rack mounting bracket...........................................................................................

15

Chapter 3: Basic Operations.........................................................................................

16

Controlling The Switching System From The Analog Port .............................................................

16

Starting The OSD.............................................................................................................................

16

Connecting A User To A Target Device ..........................................................................................

17

Using The OSD ................................................................................................................................

18

Configuring The KVM Switch And The OSD...................................................................................

19

Assigning target device names..................................................................................................

20

Assigning device types ..............................................................................................................

21

Changing the display behavior.................................................................................................

21

Selecting display language .......................................................................................................

22

Controlling the status flag ........................................................................................................

22

Setting the keyboard country code............................................................................................

23

Setting KVM switch security.....................................................................................................

24

Setting The Preemption Warning.....................................................................................................

25

Managing Target Device Tasks Using The OSD.............................................................................

26

Displaying version information ................................................................................................

26

Upgrading the firmware ...........................................................................................................

27

Viewing the display configuration............................................................................................

27

Viewing and disconnecting user connections...........................................................................

27

Resetting the keyboard and mouse ...........................................................................................

27

Power Controlling Devices..............................................................................................................

28

Power window ..........................................................................................................................

28

PDUs window ...........................................................................................................................

29

PDU Settings window...............................................................................................................

29

PDU Inlets window...................................................................................................................

30

PDU Outlets window ................................................................................................................

30

Scanning The Switching System.......................................................................................................

31

Running Switching System Diagnostics...........................................................................................

32

Broadcasting To Target Devices .....................................................................................................

33

Table of Contents

v

Chapter 4: Network Access Software ..........................................................................

35

Window Features .............................................................................................................................

35

Customizing the window display ..............................................................................................

37

Adding A KVM Switch .....................................................................................................................

37

Accessing KVM Switches .................................................................................................................

40

Accessing Target Devices ................................................................................................................

40

Accessing CPS target devices...................................................................................................

42

Launching The VNC Or RDP Viewer ..............................................................................................

44

Customizing Properties....................................................................................................................

44

General properties....................................................................................................................

44

Viewing and changing network properties for a KVM switch..................................................

45

Viewing and changing network properties for a target device.................................................

45

Information properties..............................................................................................................

45

Connections properties.............................................................................................................

46

VNC Properties.........................................................................................................................

46

RDP Properties.........................................................................................................................

47

Telnet properties.......................................................................................................................

48

Customizing Options........................................................................................................................

49

Viewing and changing general options ....................................................................................

49

HTTP/HTTPS options...............................................................................................................

51

VNC options..............................................................................................................................

52

RDP options..............................................................................................................................

52

Telnet options ...........................................................................................................................

53

Managing Folders............................................................................................................................

54

Assigning Units ................................................................................................................................

54

Deleting Units ..................................................................................................................................

55

Renaming Units................................................................................................................................

56

Target device naming ...............................................................................................................

57

Managing The Software Database ..................................................................................................

58

Saving and loading a database.................................................................................................

58

Exporting a database................................................................................................................

58

Chapter 5: Web Interface...............................................................................................

60

Accessing Servers From The Web Interface ....................................................................................

60

Viewing and Configuring KVM Switch Settings ..............................................................................

60

Table of Contents

vi

Setting up user accounts ...........................................................................................................

62

Locking and unlocking user accounts.......................................................................................

63

Enabling and configuring SNMP .............................................................................................

64

Enabling individual SNMP traps..............................................................................................

65

Viewing and resynchronizing server connections ....................................................................

65

Modifying a server name ..........................................................................................................

65

Viewing and configuring tiered switch connections.................................................................

65

Viewing the KVM server modules.............................................................................................

66

Viewing KVM Switch Version Information......................................................................................

66

KVM server modules sub-category...........................................................................................

66

Upgrading Firmware.......................................................................................................................

67

Controlling User Status ...................................................................................................................

69

Rebooting Your System ....................................................................................................................

69

Managing KVM Switch Configuration Files ...................................................................................

70

Managing User Databases ..............................................................................................................

71

Managing Rack PDUs .....................................................................................................................

72

Chapter 6: Video Viewer................................................................................................

74

About The Video Viewer ..................................................................................................................

74

Video Session Types.........................................................................................................................

75

Using Preemption ............................................................................................................................

76

Preemption of a user by an administrator................................................................................

76

Preemption of a local user/administrator by an administrator................................................

77

Using Exclusive Mode .....................................................................................................................

78

Digital Share Mode..........................................................................................................................

79

Sharing a digital connection.....................................................................................................

79

Using Stealth Mode..........................................................................................................................

80

Using Scan Mode .............................................................................................................................

82

Accessing scan mode ................................................................................................................

82

Setting scan options ..................................................................................................................

82

Managing the scan sequence....................................................................................................

83

Using The Thumbnail Viewer ..........................................................................................................

83

Window Features .............................................................................................................................

84

Adjusting The View ..........................................................................................................................

86

Additional video adjustment .....................................................................................................

87

Table of Contents

vii

Adjusting Mouse Options.................................................................................................................

88

Cursor type ...............................................................................................................................

88

Scaling ......................................................................................................................................

88

Single cursor mode ...................................................................................................................

89

Adjusting General Options ..............................................................................................................

89

Adjusting The Video Viewer Toolbar...............................................................................................

90

Setting the Toolbar Hide Delay time ........................................................................................

90

Using Macros...................................................................................................................................

90

Sending macros.........................................................................................................................

91

Selecting the macro group to display .......................................................................................

91

Chapter 7: Virtual Media Guide.....................................................................................

92

Virtual Media Overview...................................................................................................................

92

Before You Begin .............................................................................................................................

92

Virtual media and USB 2.0 constraints ....................................................................................

92

Booting a computer using virtual memory ...............................................................................

93

Virtual media restrictions.........................................................................................................

93

Connecting Local Virtual Media .....................................................................................................

94

Configuring Virtual Media Remotely ..............................................................................................

94

Enabling/disabling virtual media .............................................................................................

94

Setting virtual media options....................................................................................................

95

Connecting Virtual Media Remotely................................................................................................

95

Requirements ............................................................................................................................

96

Sharing and preemption considerations...................................................................................

96

Virtual Media sessions..............................................................................................................

96

Resetting USB media devices....................................................................................................

99

Closing a virtual media session................................................................................................

99

Chapter 8: Configuring LDAP .....................................................................................

100

LDAP Authentication Configuration Parameters..........................................................................

100

LDAP parameters ...................................................................................................................

100

LDAP server parameters ........................................................................................................

101

LDAP search parameters .......................................................................................................

101

LDAP query parameters.........................................................................................................

102

Appendix A: Flash Upgrades.........................................................................................................

105

Appendix B: UTP Cabling .............................................................................................................

107

Table of Contents

viii

Appendix C: Keyboard And Mouse Shortcuts ...............................................................................

109

Appendix D: Sun Advanced Key Emulation ..................................................................................

111

Appendix E: Ports Used By The Software .....................................................................................

113

Appendix F: Product Specification................................................................................................

114

Appendix G: Getting Help And Technical Assistance ...................................................................

118

Appendix H: Notices ......................................................................................................................

119