AOpen AK79GMAX User Manual

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During system rebooting, press <Del> to enter BIOS setup. Choose “Load Setup Default”.

Turn off the system and re-connectIDE cable.

No

Check if the system can reboot successfully?

Yes

Re-installthe operating system such as Windows 98.

End

The problem should be caused by the IDE cable or HDD itself.

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Technical Support

Dear Customer,

Thanks for choosing AOpen products. To provide the best and fastest service to our customer is our first priority. However, we receive numerous emails and phone-callsworldwide everyday, it is very hard for us to serve everyone on time. We recommend you follow the procedures below and seek help before contact us. With your help, we can then continue to provide the best quality service to more customers.

Thanks very much for your understanding!

AOpen Technical Supporting Team

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Online Manual: To download manual, please log on and then select your preferred language. Under “Type” directory, choose “Manuals” to go to our manual database. You can also find the manual and EIG in AOpen Bonus Pack.http://club.aopen.com.tw/downloads

Test Report: We recommend you to choose board/card/device from the compatibility test reports for assembling your PC. It may prevent incompatibility problems.

http://english.aopen.com.tw/tech/report/default.htm

FAQ: Here we list problems that users often encounter and FAQ (Frequently Asked Questions). You may be able to find a solution to your problem.

http://club.aopen.com.tw/faq/

Download Software: After log on and having language selected, you may get the latest updated BIOS/utility and drivers you need under “Type” directory. In most case, newer versions of drivers and BIOS have solved earlier bugs or compatibility problems.

http://club.aopen.com.tw/downloads

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eForum: AOpen eForum is provided to discuss our products with other users, in which your problem probably had

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been discussed before or will be answered. After log on, you may select your preferred language under

 

“Multi-language”.

 

 

http://club.aopen.com.tw/forum/

 

 

 

 

 

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Contact Distributors/Resellers: We sell our products through resellers and integrators. They should know your

 

forsystemyou. configuration very well and should be able to solve your problem efficiently and provide important reference

 

 

 

 

 

 

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Contact Us: Please prepare detail system configuration and error symptom before contacting us. Thepart number,

 

serial number and BIOS versionare also very helpful.

 

 

 

Part Number and Serial Number

The Part Number and Serial number are printed on bar code label. You can find this bar code label on the outside packing, or on component side of PCB. For example:

Part No.

Serial No.

P/N: 91.88110.201 is part number, S/N: 91949378KN73is serial number.

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Model name and BIOS version

Model name and BIOS version can be found on upper left corner of first boot screen (POST screen). For example:

AK79G MAX R1.00 Dec. 1. 2002 AOpen Inc.

Phoenix-AwardPlug and Play BIOS Extension v1.0A

Copyright © 2003, Award Software, Inc.

AK79G MAX is model name of motherboard,R1.00 is BIOS version.

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Product Registration

Thank you for choosing AOpen product. AOpen encourages you to spend few minutes in completing the following product registration. To register your product will ensure the high quality of services from AOpen. After the registration, you will:

Have opportunities to play online slot machine and win a prize from AOpen by accumulating your bonuses for later prize exchange.

Be upgraded to gold membership of Club AOpen program.

Receive email notification about product safety alerts. Its purpose is to alert consumers quickly and conveniently when products contain technical issues.

Receive email notification about latest product's announcements.

Be able to personalize your AOpen web pages.

Receive e-mailnotification about latest BIOS/Driver/Software release information.

Have opportunities to participate special product promotional programs.

Enjoy higher service priority to receive technical assistance provided by AOpen specialists worldwide.

Be able to join the discussions of web-basednews groups.

AOpen makes sure that the information you provide is encrypted, so that it cannot be read or intercepted by other people or companies. Further, AOpen will not disclose any of information you submitted under any conditions. Please consult our online privacy policy for further information on our company policy.

Note: If registering products purchased from different dealers/retails and/or purchased on different dates, please submit a separate form for each product.

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How to Contact Us

Please do not hesitate contact us if you have any problem about our products. Any opinion will be appreciated.

 

Pacific Rim

 

Europe

 

 

America

 

 

AOpen Inc.

 

AOpen Computer b.v.

 

 

AOpen America Inc.

 

 

Tel: 886-2-3789-5888

 

Tel: 31-73-645-9516

 

 

Tel: 1-510-489-8928

 

 

Fax: 886-2-3789-5899

 

Fax: 31-73-645-9604

 

 

Fax: 1-510-489-1998

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

China

 

Japan

 

 

Germany

 

 

( )

 

AOpen Japan Inc.

 

 

AOpen Computer GmbH.

 

 

 

 

Tel: 81-048-290-1800

 

 

Tel: 49-1805-559191

 

 

Tel: 86-21-6225-8622

 

 

 

 

 

 

Fax: 81-048-290-1820

 

 

Fax: 49-2102-157799

 

 

Fax: 86-21-6225-7926

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Web Site: http://english.aopen.com.tw/

E-mail: Send us email by going through the contact form below.

English

http://english.aopen.com.tw/tech/default.htm

Japanese

http://www.aopen.co.jp/tech/default.htm

Chinese

http://www.aopen.com.tw/tech/default.htm

German

http://www.aopencom.de/tech/default.htm

Simplified Chinese

http://www.aopen.com.cn/tech/default.htm

 

 

 

 

 

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