AMX Distribution Matrix Octaire User Manual

Size:
4.4 Mb
Download

Octaire Control Panel Operation

6.Press the Select Key.

The system is in Input Gain Mode (the available Input Keys turn blue, and all Output Keys are turned off).

7.Press the Input Key that corresponds to the source that was routed in Step 1.

The Adjust Input Gain Screen appears, displaying the gain range of the audio signal and the current gain setting.

Current gain setting

Gain range

8.Adjust the input gain by scrolling with the Control Dial. The gain audibly adjusts as you scrolling the Control Dial.

9.Repeat Steps 1 through 8 as necessary for additional sources (inputs) that will be routed to the same destination (output).

56

Octaire Instruction Manual

Octaire Control Panel Operation

Locking & Unlocking

Locking the Octaire Control Panel prohibits access to the system and can prevent accidental switching. While the panel is locked, BCS commands still work; however, they cannot be used to unlock the panel. The panel remains locked if the power is cycled.

The password used to lock and unlock the panel consists of a sequence of five input keys. The factory default password is the first five Input Keys (1-2-3-4-5).A new password can be set using any combination of five keys from Input 1 through Input 8.

Important: We strongly recommend recording passwords in a secure place; the Octaire system cannot retrieve a lost password.

If the password is lost while the system is locked, contact technical support (see page 31).

Locking the Control Panel

If you enter the wrong password while attempting to lock the Control Panel, the LCD displays “Invalid Password” and the Cancel Key flashes. Press the Cancel Key to clear the error and enter the correct password.

Note: For security purposes, the Input Keys do not turn white when pressed while locking and unlocking the panel.

To lock the Control Panel:

1.Press the Function Key. The Function menu appears.

2.Locate Lock Panel by scrolling with the Control Dial.

3.Press the Select Key.

The system is in Lock Mode (Input Keys 1 through 8 turn blue).

4.Press the Input Keys in the following order: 1, 2, 3, 4, 5 (default password).

The panel is locked, and all Input and Output Keys turn off.

 

 

 

 

 

 

 

 

Octaire Instruction Manual

57

 

 

 

 

 

 

Octaire Control Panel Operation

Unlocking the Control Panel

When the panel is locked and you press any key, the Unlock Panel Screen appears and you have ten (10) seconds to enter the password, or the Control Panel remains locked. If you wait longer than 10 seconds, press any key again before entering the password.

If you enter the wrong password while attempting to unlock the Control Panel, an invalid password message appears and the Cancel Key flashes. Press the Cancel Key to clear the error and enter the correct password.

To unlock the Control Panel:

1.Press any key.

The Unlock Panel Screen appears, and (Input Keys 1 through 8 turn blue). You must enter the password within ten (10) seconds.

2.Press the Input Keys in the following order: 1, 2, 3, 4, 5 (default password). The panel unlocks and returns to the Function menu.

58

Octaire Instruction Manual

Octaire Control Panel Operation

Setup Options

The following options are available under the Setup Options submenu:

Software Version – to display software version information for the Control PanelDefault VM – to change the factory default virtual matrix (routing level)

Reload Config – is not used in normal operations; use only when directed to do so by technical support

VIS Config – to enable or disable Vertical Interval Sync

Change Password – to change the password from the factory default

Software Version

The Software Version Screen provides the following information: Driver – Control Panel’s firmware version

Built – date the Control Panel’s software was built

Host – software version of the initial operating system (IOS) for the Control PanelXNet ID – Control Panel’s XNNet device number

Use the following steps to check the software version information for the Octaire Control Panel.

To check the software version information:

1.Press the Function Key. The Function menu appears.

2.Locate Setup Options by scrolling with the Control Dial.

3.Press the Select Key.

The Setup Options submenu appears.

Locate Software Version by scrolling with the Control Dial.

Press the Select Key again to choose Software Version.

The Software Version Screen appears.

Version number

Octaire Instruction Manual

59

 

 

Octaire Control Panel Operation

4.Scroll the Control Dial to see additional Software Version information.

5.Press the Cancel Key to return to the Setup Options submenu. Or press the Function Key to return to the Function menu.

Default Virtual Matrix

The factory default virtual matrix (routing level) for the Octaire is All (Audio-follow-Video).You have the option of changing the factory default virtual matrix for your system. When you choose a new default virtual matrix, the system will revert to that virtual matrix each time the system is powered up even if you changed the virtual matrix using the V. Matrix list during normal operation. The power must be cycled before the default virtual matrix changes are implemented. If you want to immediately switch on the default matrix, either change the current virtual matrix (seepage 48) or cycle the power.

The following example changes the default virtual matrix (routing level) from “All” to “Audio”.

To change the default virtual matrix (routing level):

1.Press the Function Key. The Function menu appears.

2.Locate Setup Options by scrolling with the Control Dial.

3.Press the Select Key.

The Setup Options submenu appears.

4.Scroll to Default VM. Press the Select Key.

The Default VM list appears.

Current default virtual matrix

5.Scroll to Audio.

6.Press the Select Key.

The display returns to the top of the Setup Options submenu.

7.Cycle power to implement “Audio” as the default virtual matrix.

Or change the virtual matrix (seepage 48) to immediately perform operations on the new default virtual matrix without cycling power. (The next time power is cycled, “Audio” will be implemented as the default virtual matrix.)

60

Octaire Instruction Manual

Octaire Control Panel Operation

Vertical Interval Sync (VIS) Config

The system must be configured with the Control Panel before it is capable of switching vertical interval sync signals. For instructions on connecting VIS cables to enclosure(s), see page 32 in the “Installation & Setup” chapter. After attaching the cables to the connectors and setting the VIS toggle switches on the CPU, enable VIS using the following steps.

To enable VIS:

1.Press the Function Key. The Function menu appears.

2.Locate Setup Options by scrolling with the Control Dial.

3.Press the Select Key.

The Setup Options submenu appears.

Locate VIS Config by scrolling with the Control Dial.

4.Press the Select Key. The VIS status displays.

5.Use the Control Dial to change setting to VIS Enabled (if setting is on VIS Disabled). Press the Select Key to choose VIS Enabled.

If the enabling request is successful, the LCD returns to the Setup Options submenu. If the enabling request fails, the LCD will display an error message. For information on error codes, see page 64.

6.Press the Function Key to return to the Function menu.

Octaire Instruction Manual

61

 

 

Octaire Control Panel Operation

Setting the Password

The Octaire’s default password is “1 2 3 4 5” entered using the first five input keys. A new password can be set using any combination of five of the Input Keys 1 through 8 when the LCD displays “Enter New PWD” (Step 5). In the Change Password Mode (selected in Step 4), the keys available to use in a password will illuminate blue.

Important: We strongly recommend recording the new password in a secure place; the Octaire system cannot retrieve a lost password.

If the password is lost while the system is locked, contact technical support (see page 31).

To set the password:

1.Press the Function Key. The Function menu appears.

2.Locate Setup Options by scrolling with the Control Dial.

3.Press the Select Key.

The Setup Options submenu appears.

Locate Change Password by scrolling with the Control Dial.

4.Press the Select Key.

Enter Current PWD appears.

Using the illuminated keys, input the current password. (Default password is 1 2 3 4 5).

5.The LCD displays Enter New PWD.

Using any combination of the illuminated keys, input the new password.

To change any entries, press the Cancel Key (restarting the process) and reenter.

 

62

 

Octaire Instruction Manual

 

 

 

 

 

 

 

 

 

 

Octaire Control Panel Operation

6.The LCD displays Reenter New PWD.

7.Re-enterthe new password.

If the re-enteredpassword matches, the system accepts it as the new password, and the LCD displays Password Reset. Press the Take Key and go to Step 8.

If the re-enteredpassword does not match, the LCD displays Invalid Password. Press the Cancel Key to return to Enter New PWD screen and repeat Steps 5 through 7.

8.When the new password is successfully reset, press the Cancel Key to return to the Setup Options submenu.

Or press the Function Key to return to the Function menu.

Octaire Instruction Manual

63

 

 

Octaire Control Panel Operation

System Error Codes & Troubleshooting

This section provides an overview of the most common error codes that may appear on an Octaire Control Panel. The table below lists the error code, the name of the code, the meaning of the code, and some basic troubleshooting strategies (additional troubleshooting strategies are included on page 65). The codes in the table are not intended to be comprehensive. If an error code appears that is not listed, note the specific number and contact technical support (seepage 31).

The first letter of the error code indicates the following: E = Error

W = Warning

A = Alarm* (requires immediate attention) I = Information*

* Because these codes very rarely appear, they are not included in the table.

For the following instructions, use HyperTerminal on an external controller (see page 25).

To enable error code reporting:

1.Enter $ERR=1!

System responds with V

Note: If the power is cycled, you will need to enable error code reporting again.

To turn off error code reporting:

1.Enter $ERR=0!

Most Common System Error Codes

Error Codes

Name

Meaning

Troubleshooting Strategies

 

 

 

 

 

 

 

• Resend the command.

 

 

One or more of the enclosures

• Check the Status LED on the rear of each

 

 

enclosure. If any are red, contact

 

Enclosure

in a multi-enclosuresystem did

E01000A

Technical Support.

timeout error

not acknowledge a control

 

• Check the power indicators.

 

 

operation command.

 

 

• Check the link connections between

 

 

 

 

 

 

enclosures.

 

 

 

 

 

 

 

• Resend the command.

 

 

 

• Check the power indicators.

 

Enclosure

The operation was not

• Check the link connections in

EFF8002

completed before the timer

multi-enclosuresystems.

timeout error

 

expired.

• Check that the command was sent using

 

 

 

 

 

 

 

 

the correct routing level (All, Video or

 

 

 

Audio).

 

 

 

 

E01DFFF

Audio

A volume or gain request was

• Resend the command on All or Audio.

request error

made on the Video routing level.

 

 

 

 

 

 

 

 

 

 

• Resend the command.

 

 

The system did not receive the

• Check the sync cable connections.

W010005

Sync timeout

vertical interval sync signal.

• Check the Control Panel to verify that sync

warning

Note that the switch occurred,

is enabled (see page 61).

 

 

 

but not at the sync interval.

• Check that the sync signal from the

 

 

 

 

 

 

generator is being received by the system.

 

 

 

 

64

Octaire Instruction Manual

Octaire Control Panel Operation

Troubleshooting

Error codes can appear either on the control panel’s LCD or in a terminal emulation program, such as HyperTerminal.

When you are using a control panel, one of the most common troubleshooting strategies is to resend the command to see if the error was simply a timeout error.

When you are using BCS commands, one common troubleshooting strategy is to enter the command again. Often the command has simply been entered incorrectly (e.g., omitting an output in a Change command). In other cases, the command has specified a value that is not valid (e.g., entering a decibel value in an adjust volume command that is outside the volume range for the audio signal).

If the error code persists after correcting and resending the command, contact technical support (see page 31).

Octaire Instruction Manual

65