AMX Distribution Matrix Octaire User Manual

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Instruction Manual

Octaire

Distribution Matrix

Matrix Switchers

Release: 08/15/2008

AMX Limited Warranty and Disclaimer

All products returned to AMX require a Return Material Authorization (RMA) number. The RMA number is obtained from the AMX RMA Department. The RMA number must be clearly marked on the outside of each box. The RMA is valid for a 30-dayperiod. After the30-dayperiod the RMA will be cancelled. Any shipments received not consistent with the RMA, or after the RMA is cancelled, will be refused. AMX is not responsible for products returned without a valid RMA number.

Warranty Repair Policy

AMX will repair any defect due to material or workmanship issues during the applicable warranty period at no cost to the AMX Authorized Partner, provided that the AMX Authorized Partner is responsible for in-boundfreight and AMX is responsible for outbound ground freight expenses.

The AMX Authorized Partner must contact AMX Technical Support to validate the failure before pursuing this service.

AMX will complete the repair and ship the product within five (5) business days after receipt of the product by AMX. The AMX Authorized Partner will be notified if repair cannot be completed within five (5) business days.

Products repaired will carry a ninety (90) day warranty or the balance of the remaining warranty, whichever is greater.

Products that are returned and exhibit signs of damage or unauthorized use will be processed under the Non-WarrantyRepair Policy.

AMX will continue to provide Warranty Repair Services for products discontinued or replaced by a Product Discontinuance Notice.

Non-WarrantyRepair Policy

Products that do not qualify to be repaired under the Warranty Repair Policy due to age of the product or Condition of the product may be repaired utilizing this service.

The AMX Authorized Partner must contact AMX Technical Support to validate the failure before pursuing this service.

Non-warrantyrepair is a billable service.

Products repaired under this policy will carry a ninety (90) day warranty on material and labor.

AMX will notify the AMX Authorized Partner with the cost of repair, if cost is greater than the Standard Repair Fee, within five (5) days of receipt.

The AMX Authorized Partner must provide a Purchase Order or credit card number within five (5) days of notification, or the product will be returned to the AMX Authorized Partner.

The AMX Authorized Partner will be responsible for in-boundandout-boundfreight expenses.

Products will be repaired within ten (10) business days after AMX Authorized Partner approval is obtained.

Non-repairableproducts will be returned to the AMX Authorized Partner with an explanation.

See AMX Non-WarrantyRepair Price List for minimum and Standard Repair Fees and policies.

Software License and Warranty Agreement

LICENSE GRANT. AMX grants to Licensee the non-exclusiveright to use the AMX Software in the manner described in this License. The AMX Software is licensed, not sold. This license does not grant Licensee the right to create derivative works of the AMX Software. The AMX Software consists of generally available programming and development software, product documentation, sample applications, tools and utilities, and miscellaneous technical information. Please refer to the README.TXT file on the compact disc or download for further information regarding the components of the AMX Software. The AMX Software is subject to restrictions on distribution described in this License Agreement. AMX Dealer, Distributor, VIP or other AMX authorized entity shall not, and shall not permit any other person to, disclose, display, loan, publish, transfer (whether by sale, assignment, exchange, gift, operation of law or otherwise), license, sublicense, copy, or otherwise disseminate the AMX Software. Licensee may not reverse engineer, decompile, or disassemble the AMX Software.

ACKNOWLEDGEMENT. You hereby acknowledge that you are an authorized AMX dealer, distributor, VIP or other AMX authorized entity in good standing and have the right to enter into and be bound by the terms of this Agreement.

INTELLECTUAL PROPERTY. The AMX Software is owned by AMX and is protected by United States copyright laws, patent laws, international treaty provisions, and/or state of Texas trade secret laws. Licensee may make copies of the AMX Software solely for backup or archival purposes. Licensee may not copy the written materials accompanying the AMX Software.

TERMINATION. AMX RESERVES THE RIGHT, IN ITS SOLE DISCRETION, TO TERMINATE THIS LICENSE FOR ANY REASON UPON WRITTEN NOTICE TO LICENSEE. In the event that AMX terminates this License, the Licensee shall return or destroy all originals and copies of the AMX Software to AMX and certify in writing that all originals and copies have been returned or destroyed.

PRE-RELEASECODE. Portions of the AMX Software may, from time to time, as identified in the AMX Software, include PRERELEASE CODE and such code may not be at the level of performance, compatibility and functionality of the GA code. ThePRE-RELEASECODE may not operate correctly and may be substantially modified prior to final release or certain features may not be generally released. AMX is not obligated to make or support anyPRE-RELEASECODE. ALLPRE-RELEASECODE IS PROVIDED “AS IS” WITH NO WARRANTIES.

LIMITED WARRANTY. AMX warrants that the AMX Software (other than pre-releasecode) will perform substantially in accordance with the accompanying written materials for a period of ninety (90) days from the date of receipt. AMX DISCLAIMS ALL OTHER WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, WITH REGARD TO THE AMX SOFTWARE. THIS LIMITED WARRANTY GIVES LICENSEE SPECIFIC LEGAL RIGHTS. Any supplements or updates to the AMX SOFTWARE, including without limitation, any (if any) service packs or hot fixes provided to Licensee after the expiration of the ninety (90) day Limited Warranty period are not covered by any warranty or condition, express, implied or statutory.

LICENSEE REMEDIES. AMX's entire liability and Licensee's exclusive remedy shall be repair or replacement of the AMX Software that does not meet AMX's Limited Warranty and which is returned to AMX in accordance with AMX's current return policy. This Limited Warranty is void if failure of the AMX Software has resulted from accident, abuse, or misapplication. Any replacement AMX Software will be warranted for the remainder of the original warranty period or thirty (30) days, whichever is longer.

Outside the United States, these remedies may not available. NO LIABILITY FOR CONSEQUENTIAL DAMAGES. IN NO EVENT SHALL AMX BE LIABLE FOR ANY DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, OR ANY OTHER PECUNIARY LOSS) ARISING OUT OF THE USE OF OR INABILITY TO USE THIS AMX SOFTWARE, EVEN IF AMX HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES/COUNTRIES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO LICENSEE.

U.S. GOVERNMENT RESTRICTED RIGHTS. The AMX Software is provided with RESTRICTED RIGHTS. Use, duplication, or disclosure by the Government is subject to restrictions as set forth in subparagraph ©(1)(ii) of The Rights in Technical Data and Computer Software clause at DFARS 252.227-7013or subparagraphs ©(1) and (2) of the Commercial Computer Software Restricted Rights at 48 CFR52.227-19,as applicable.

SOFTWARE AND OTHER MATERIALS FROM AMX.COM MAY BE SUBJECT TO EXPORT CONTROL. The United States Export Control laws prohibit the export of certain technical data and software to certain territories. No software from this Site may be downloaded or exported (i) into (or to a national or resident of) Cuba, Iraq, Libya, North Korea, Iran, Syria, or any other country to which the United States has embargoed goods; or (ii) anyone on the United States Treasury Department's list of Specially Designated Nationals or the U.S. Commerce Department's Table of Deny Orders. AMX does not authorize the downloading or exporting of any software or technical data from this site to any jurisdiction prohibited by the United States Export Laws.

This Agreement replaces and supersedes all previous AMX Software License Agreements and is governed by the laws of the State of Texas, and all disputes will be resolved in the courts in Collin County, Texas, USA. For any questions concerning this Agreement, or to contact AMX for any reason, please write: AMX License and Warranty Department, 3000 Research Drive, Richardson, TX 75082.

 

Contents

Contents

 

ESD Warning .......................................................................................................

1

Important Safety Information & Instructions .......................................................

2

Information et directives de sécurité importantes...............................................

3

Notices ................................................................................................................

4

Overview & General Specifications .....................................................................

7

Applicability Notice .................................................................................................................

7

Product Notes .........................................................................................................................

9

Front View.............................................................................................................................

11

Rear View ..............................................................................................................................

11

General Specifications ...........................................................................................................

13

External Control Options.......................................................................................................

14

Installation & Setup ...........................................................................................

15

Site Recommendations ..........................................................................................................

15

General Hazard Precautions ..................................................................................................

15

Unpacking..............................................................................................................................

16

Rack Installation & System Setup ..........................................................................................

17

Linking Enclosures .................................................................................................................

19

Attaching Inputs & Outputs...................................................................................................

21

Attaching External Control....................................................................................................

24

Applying Power & Startup.....................................................................................................

27

Executing a Test Switch.........................................................................................................

30

Technical Support..................................................................................................................

31

Cabling & Setup for Vertical Interval Sync.............................................................................

32

Connecting to the APWeb Server .........................................................................................

35

Signal Types & Specifications ............................................................................

39

Video Signals.........................................................................................................................

39

Stereo Audio Signals .............................................................................................................

41

Octaire Control Panel Operation.......................................................................

43

Overview ...............................................................................................................................

43

Executing Switches................................................................................................................

47

Changing Virtual Matrices (Routing Levels) ...........................................................................

49

Disconnecting Switches .........................................................................................................

50

Verifying Signal Status...........................................................................................................

51

Defining & Executing Global Presets.....................................................................................

52

Adjusting Audio.....................................................................................................................

54

Locking & Unlocking..............................................................................................................

58

Setup Options .......................................................................................................................

60

System Error Codes & Troubleshooting ................................................................................

65

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Contents

 

APWeb – Initial Setup by Network Admin........................................................

67

Overview ...............................................................................................................................

67

Opening the APWeb Server ..................................................................................................

68

Overview of the Admin Home Page ......................................................................................

69

Setting a Static IP Address ....................................................................................................

70

Using a DHCP IP Address (Optional) .....................................................................................

70

Setting Admin & User Account Logins...................................................................................

71

Executing a Test Switch with the XBar ..................................................................................

72

Executing a Test Switch with BCS..........................................................................................

73

Customizing the Site..............................................................................................................

74

Customizing Bootup Operations ...........................................................................................

75

Customizing the Control Options ..........................................................................................

76

Defining Routing Levels (Manually Configuring VMs) ............................................................

78

Handling Security Issues ........................................................................................................

80

Opening a Telnet Session ......................................................................................................

81

Executing & Disconnecting Switches .....................................................................................

82

Adjusting Audio Settings.......................................................................................................

83

Executing Macros ..................................................................................................................

85

APWeb – Controlling the Octaire .....................................................................

87

Connecting to APWeb ...........................................................................................................

87

Home Page ............................................................................................................................

88

Executing & Disconnecting Switches .....................................................................................

88

Executing Macros ..................................................................................................................

91

APWeb – Additional Info for Network Admin ..................................................

92

Embedding the XBar Applet .................................................................................................

92

Changing the Proxy Setting...................................................................................................

93

Appendix A – Octaire AutoPatch Connector Guide..........................................

96

Appendix B – Programmer’s Interface for System Diagnostics.........................

97

System Component Information ............................................................................................

97

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ESD Warning

ESD Warning

To avoid ESD (Electrostatic Discharge) damage to sensitive components, make sure you are properly grounded before touching any internal materials.

When working with any equipment manufactured with electronic devices, proper ESD grounding procedures must be followed to ensure people, products, and tools are as free of static charges as possible. Grounding straps, conductive smocks, and conductive work mats are specifically designed for this purpose.

Anyone performing field maintenance on AMX AutoPatch equipment should use an appropriate ESD field service kit complete with at least a dissipative work mat with a ground cord and a UL listed adjustable wrist strap with another ground cord. These items should not be manufactured locally, since they are generally composed of highly resistive conductive materials to safely drain static charges, without increasing an electrocution risk in the event of an accident. ESD protective equipment can be obtained from 3M™, Desco®, Richmond Technology®, Plastic Systems®, and other such vendors.

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Important Safety Information & Instructions

Important Safety Information & Instructions

When using and installing your AMX AutoPatch product, adhere to the following basic safety precautions. For more information about operating, installing, or servicing your AMX AutoPatch product see your product documentation.

Read and understand all instructions before using and installing AMX AutoPatch products. Use the correct voltage range for your AMX AutoPatch product.

There are no user serviceable parts inside an AMX AutoPatch product; service should only be done by qualified personnel.

If you see smoke or smell a strange odor coming from your AMX AutoPatch product, turn it off immediately and call technical support.

For products with multiple power supplies in each unit, make sure all power supplies are turned on simultaneously.

Use surge protectors and/or AC line conditioners when powering AMX AutoPatch products. Only use a fuse(s) with the correct fuse rating in your enclosure.

Make sure the power outlet is close to the product and easily accessible. Make sure the product is on or attached to a stable surface.

Turn off equipment before linking pieces together, unless otherwise specified in that product's documentation.

For safety and signal integrity, use a grounded external power source and a grounded power connector.

To avoid shock or potential ESD (Electrostatic Discharge) damage to equipment, make sure you are properly grounded before touching components inside an AMX AutoPatch product.

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Information et directives de sécurité importantes

Information et directives de sécurité importantes

Veuillez vous conformer aux directives de sécurité ci-dessouslorsque vous installez et utilisez votre appareil AMX AutoPatch. Pour de plus amples renseignements au sujet de l’installation, du fonctionnement ou de la réparation de votre appareil AMX AutoPatch, veuillez consulter la documentation accompagnant l’appareil.

Lisez attentivement toutes les directives avant d’installer et d’utiliser les appareils AMX AutoPatch.

Le voltage doit être approprié à l'appareil AMX AutoPatch.

Les appareils AMX AutoPatch ne contiennent aucune pièce réparable par l’usager; la réparation ne doit être effectuée que par du personnel qualifié.

Si de la fumée ou une odeur étrange se dégagent d’un appareil AMX AutoPatch, fermez-leimmédiatement et appelez le Service de soutien technique.

Veillez à ce que tous les blocs d’alimentation des appareils dotés de blocs d’alimentation multiples dans chaque unité soient allumés simultanément.

Servez-vousde protecteurs de surtension ou de conditionneurs de lignes à courant alternatif lorsque vous mettez les appareils AMX AutoPatch sous tension.

Placez uniquement des fusibles de calibre exact dans les boîtiers.

Veillez à ce que la prise de courant soit proche de l’appareil et facile d’accès.

Veillez à ce que votre appareil AMX AutoPatch soit installé sur une surface stable ou qu’il y soit fermement maintenu.

Fermez toutes les composantes de l’équipement avant de relier des pièces, à moins d’indication contraire fournie dans la documentation de l’appareil.

Par mesure de sécurité et pour la qualité des signaux, servez-vousd’une source d’alimentation externe mise à la terre et d’un connect d’alimentation mis à la terre.

Pour éviter les chocs ou les dommages éventuels causés à l’équipement par une décharge électrostatique, veillez à ce le dispositif oit bien relié à la terre avant de toucher les composantes se trouvant à l’intérieur d’un appareil AMX AutoPatch.

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Notices

Notices

Copyright Notice

AMX© 2008 (Rev: A), all rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of AMX. Copyright protection claimed extends to AMX hardware and software and includes all forms and matters copyrightable material and information now allowed by statutory or judicial law or herein after granted, including without limitation, material generated from the software programs which are displayed on the screen such as icons, screen display looks, etc. Reproduction or disassembly of embodied computer programs or algorithms is expressly prohibited.

No patent liability is assumed with respect to the use of information contained herein.

Liability Notice

While every precaution has been taken in the preparation of this publication, AMX assumes no responsibility for error or omissions. No liability is assumed for damages resulting from the use of the information contained herein.

Further, this publication and features described herein are subject to change without notice.

USFCC Notice

The United States Federal Communications Commission (in 47CFR 15.838) has specified that the following notice be brought to the attention of the users of this product.

Federal Communication Commission Radio Frequency Interference Statement:

“This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

If necessary, the user should consult the dealer or an experienced radio/television technician for additional suggestions. The user may find the booklet, How to Identify and Resolve Radio-TV Interference Problems, prepared by the Federal Communications Commission to be helpful.”

This booklet is available from the U.S. Government Printing Office, Washington, D.C. 20402, Stock N. 004-000-00345-4.

Use shielded cables. To comply with FCC Class A requirement, all external data interface cables and adapters must be shielded.

Lithium Batteries Notice

Switzerland requires the following notice for products equipped with lithium batteries. This notice is not applicable for all AMX equipment.

Upon shipment of the products to Switzerland, the requirements of the most up-to-dateSwiss Ordinance Annex 4.10 of SR 814.013 will be met by providing the necessary documents and annual reports relative to the disposal of the batteries to the Swiss Authorities.

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Notices

Trademark Notices

AMX®, AutoPatch®, Octaire,Ultra-FlatResponse Certified, and NetLinx® are trademarks of AMX.

Windows®, Windows 98®, Windows 2000®, Windows NT®, and Windows XP Professional® are registered trademarks of Microsoft Corporation.

HyperTerminal® is a copyright product of Hilgraeve Inc.

3M, Desco®, Richmond Technology®, and Plastic Systems® are registered trademarks. Neuron® and LonTalk® are registered trademarks of Echelon.

TosLink® is a registered trademark of the Toshiba Corporation. Ethernet® is a registered trademark of the Xerox Corporation.

Other products mentioned herein may be the trademarks of their respective owners.

Warnings & Cautions

This manual uses the following conventions and icons to draw attention to actions or conditions that could potentially cause problems with equipment or lead to personal risk.

ESD Warning: The icon to the left indicates text regarding potential danger associated with the discharge of static electricity from an outside source (such as human hands) into an integrated circuit, often resulting in damage to the circuit.

Warning: The icon to the left indicates text that cautions readers against actions or conditions that could cause potential injury to themselves.

Caution: The icon to the left indicates text that cautions readers against actions that could cause potential injury to the product or the possibility of serious inconvenience.

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