American Power Conversion 650 User Manual

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Installation

 

 

 

 

 

1

Placement / Power

2

Connect Equipment

3 Connect the Phone

 

 

Avoid placing the Back-UPSin:

to the Back-UPS

Line to Surge Protection

 

 

 

 

 

 

®

Direct sunlight

The rear panel of the Back-UPSconsists of the

The telephone ports provide lightning surge

 

 

Excessive heat

following elements:

protection for any device connected to the telephone

 

 

Battery Back Up Outlets (qty. of 3). These

line (computer, modem, fax or telephone). The

 

 

• Excessive humidity or in contact with fluids

 

 

telephone ports are compatible with Home Phoneline

 

 

 

of any type

outlets provide battery back-up,surge protection,

Networking Alliance (HPNA) and Digital Subscriber

 

 

 

 

and Electro-magneticInterference (EMI) filtering.

Line (DSL) standards, as well as all modem data

 

 

 

 

In case of power outage, battery power is

rates. Connect as shown.

 

 

 

 

automatically provided to these outlets. Power

 

Back-UPS

 

 

(utility or battery) is not supplied to these outlets

Wall Outlet

 

 

when the Back-UPSis switchedOff. Connect a

 

 

 

computer, monitor, and external disk or CD-ROM

 

CS

 

 

 

drive to these outlets.

 

 

 

 

 

 

350/500/650

Plug the Back-UPSinto a wall outlet, as shown.

Surge Only Outlet. This outlet is alwaysOn

 

controlled by the On/Off switch. This outlet does

 

 

 

(when utility power is available) and is not

 

User’s Manual

 

 

not provide power during a power outage. Connect

 

 

 

a printer, fax machine or scanner to this outlet.

 

 

 

 

 

 

Modem/Phone/Fax

990-92373/04

Your computer’s power cord.

• The Back-UPScharges the internal battery any time it is connected to a wall outlet.

4

Switch on the

5

Connect USB Cable

 

 

Status Indicators and Alarms

 

 

 

 

 

 

 

Back-UPS

 

 

 

and Install Software

 

 

There are four status indicators (lights) on the front

 

 

Overload (red) - is lit whenever

hours prior to use.

 

 

 

(optional)

 

 

panel of the Back-UPS(On Line, On Battery,

 

 

power demand has exceeded the capac-

 

 

 

 

 

Overload, and Replace Battery).

 

 

 

 

 

 

ity of the Back-UPS.

 

 

Note: Allow theBack-UPSto charge for a full eight

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Press the push-buttonon the front panel of the Back-

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Continuous Tone -

this alarm is

UPS.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

sounded whenever the Battery Backup

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

ON LINE

 

 

 

 

 

 

outlets are overloaded.

 

 

 

 

 

 

 

ON LINE

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

RJ-45

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

ON BATTERY

 

 

 

 

 

 

 

 

Circuit Breaker

- the circuit

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

USB

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

OVERLOAD

 

 

 

 

 

 

 

 

breaker button located on the rear

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

ON BATTERY

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

panel of the Back-UPSwill stick

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

REPLACE BATTERY

 

 

 

 

 

 

 

 

out if an overload condition forces

 

 

 

 

OVERLOAD

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

the Back-UPSto disconnect itself

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

from utility power. If the button

 

 

 

 

REPLACE BATTERY

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

On Line (green) - is lit whenever utility

 

 

 

 

sticks out, disconnect non-

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

power is

powering the

Battery

Backup

 

 

 

 

essential equipment. Reset

the

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

outlets.

 

 

 

 

 

 

 

 

 

circuit breaker by pushing

the

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

button inward.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

On Battery (yellow) - is lit whenever

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

the battery of the Back-UPSis powering

 

 

Replace Battery (red) - is lit when-

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

equipment connected to the Battery

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Observe that the following events occur after

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Backup Outlets.

 

 

 

 

 

 

ever the battery is near the end of its use-

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

ful life, or if the battery is not connected

pressing and releasing the push-button:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Follow

the

 

 

 

 

 

 

 

Four Beeps Every 30 Seconds - this

 

 

(see above). A battery that is near the

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

on-screen

 

 

 

 

 

 

 

 

 

• The green On-Line indicator flashes.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

instructions.

 

 

 

 

 

 

 

alarm is sounded whenever the Back-

 

 

end of its useful life has insufficient run-

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

UPS is running On Battery. Consider

 

 

time and should be replaced.

 

• The yellow On Battery indicator lights while

 

NOTE:

 

 

 

 

Macintosh Users - for full USB

 

 

 

 

 

 

 

saving work in progress.

 

 

 

Chirps for 1 Minute Every 5 Hours -

 

the Self-Test is being performed.

 

performance, use Mac OS 10.1.5 or higher.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

this alarm is sounded whenever the

When Self-Test has successfully completed,

 

If Autoplay is not enabled on the computer,

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

battery has failed the automatic

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

only the green On Line indicator will be lit.

 

proceed as follows:

 

 

 

 

 

 

 

Continuous Beeping - this alarm is

 

 

diagnostic test.

 

 

• If the internal battery is not connected, (see Step

1.

On

the computer desktop of the display,

 

 

 

 

 

 

 

sounded

whenever

a

 

low

battery

 

 

 

 

 

 

 

 

 

 

 

 

 

 

condition is reached. Battery run-time

 

 

 

 

 

 

 

 

1 above) the green On Line indicator and red

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

double-clickon My Computer.

 

 

 

 

 

 

 

is very low. Promptly save any work

 

 

 

 

 

 

 

 

Replace Battery indicator will light. The Back-

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

2.

Double-clickon theCD-ROMdrive icon and

 

 

 

 

 

 

 

in progress and

exit all

open

 

 

 

 

 

 

 

 

UPS will also emit a chirping sound.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

follow the on-screeninstructions.

 

 

 

 

 

 

 

applications. Shutdown the operating

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

system, computer and the Back-UPS.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Replace the Internal Battery

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Order Replacement Battery

 

 

 

 

 

 

 

To replace the internal battery, proceed as follows:

Note: Replacing the battery is a safe procedure. However, small sparks may occur during the process. This is normal.

1

 

 

 

 

 

 

 

 

 

 

2

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Place the unit on its side. Slide the battery

Pull the battery out, exposing the battery

 

terminals and wires. Disconnect the wires from

 

compartment cover upward and off of the UPS.

 

the terminals.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

3

 

4

Slide the new battery into the battery

Align the battery compartment cover with the

compartment. Connect the battery wires to the

grooves in the UPS. Slide the cover down

terminals as follows:

until it locks.

Black wire to Ground (-)terminal

 

Red wire to Positive (+) terminal

 

The typical battery lifetime is 3-6years (depending on the number of discharge cycles and operating temperature). A replacement battery can be ordered over the phone from APC, or the battery can be orderedon-linefrom the APC web site (http://www.apc.com, a valid credit card is required).

When ordering, please specify Battery Cartridge RBC2 (Back-UPS 350/500) or RBC17 (Back-UPS 650).

Transfer Voltage and Sensitivity Adjustment (optional)

In situations where the Back-UPSor connected equipment appears too sensitive to input voltage, it may be necessary to adjust the transfer voltage. This is a simple task requiring use of the front panel pushbutton. To adjust the transfer voltage, proceed as follows:

1.Plug the Back-UPSinto the utility power source. TheBack-UPSwill be in a Standby Mode (no indicators lit).

2.Press the front panel pushbutton fully inward for 10 seconds. All indicators on the Back-UPSwill flash to acknowledge going into Programming Mode.

3.The Back-UPSwill then indicate its current Sensitivity Setting, as shown in the following table.

Indicators

Sensitivity

Input Voltage

Use When

Flashing

Setting

Range

 

 

 

(for utility

 

 

 

operation)

 

1

Low

160 - 278 Vac

Input voltage is extremely low or

(yellow)

 

 

high. Not recommended for computer

 

 

 

loads.

 

 

 

 

2

Medium

180 - 266 Vac

Back-UPSfrequently goes On

(yellow, and red)

(factory default)

 

Battery.

 

 

 

 

3

High

196 - 256 Vac

Connected equipment is sensitive to

(yellow, red, and red)

 

 

voltage fluctuations (recommended).

 

 

 

 

4.To select the Low Sensitivity setting, press the pushbutton until the yellow indicator is flashing.

5.To select the Medium Sensitivity setting, press the pushbutton until the yellow and red indicators (second and third from the top) are flashing.

6.To select the High Sensitivity setting, press the pushbutton until yellow and both red indicators (bottom three) are flashing.

7.To exit without changing the Sensitivity Setting, press the pushbutton until the green indicator is flashing.

8.Once in Programming Mode, if the pushbutton is not pressed within 5 seconds, the Back-UPSwill exit Programming Mode; all indicators will extinguish.

APC, Back-UPS,and PowerChute are registered trademarks of American Power Conversion. All other trademarks are property of their respective owners.

Troubleshooting

Use the tables below to solve minor Back-UPSinstallation and operation problems. Consult APCOn-lineTechnical Support or call APC Technical Support for assistance with problems that cannot be resolved using this document:

Possible Cause

Procedure

 

 

Back-UPSwill not switch on

Back-UPSnot connected to an AC

Check that the Back-UPSpower plug is

power source.

securely connected to the wall outlet.

 

Back-UPScircuit breaker “tripped”.

Disconnect non-essentialequipment from the

 

 

 

Back-UPS.Reset the circuit breaker (located

 

 

 

 

 

 

 

 

 

 

 

 

 

on the rear panel of the Back-UPS)by push-

 

 

 

 

 

 

 

 

 

 

ing the circuit breaker button fully inward

 

 

 

 

 

 

 

 

 

 

until it catches. If the circuit breaker resets,

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

switch the Back-UPSon and reconnect the

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

equipment one-at-a-time.If the circuit

 

 

 

 

 

 

 

 

 

 

 

breaker trips again, it is likely that one of the

 

 

 

connected devices is causing the overload.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Very low or no utility voltage.

Check the wall outlet that supplies power to

 

 

 

 

 

 

 

the Back-UPSusing a table lamp. If the lamp

 

 

 

 

 

 

 

 

 

 

bulb is very dim, have the utility voltage

 

 

 

 

 

 

 

checked by a qualified electrician.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Portable generator being used to

Set the Transfer Voltage and Sensitivity

 

 

provide input voltage.

setting to Low (see Transfer Voltage and

 

 

 

Sensitivity Adjustment). By setting the Back-

 

 

 

UPS to Low sensitivity, it can accept a wider

 

 

 

range of input voltage.

 

Back-UPSdoes not power computer/monitor/external drive during an outage

Internal battery is not connected.

Check the battery connections

 

 

Computer, monitor or external disk/

Move computer, monitor, or external drive power cord plug to the

CD-ROMdrive is plugged into a

Battery Backup outlets.

Surge Only outlet.

 

 

 

Back-UPSoperates on battery although normal utility voltage exists

Back-UPScircuit breaker “tripped”.

Disconnect non-essentialequipment from the

 

 

 

 

 

 

 

 

 

Back-UPS.Reset the circuit breaker (located

 

 

 

 

 

on the rear panel of the Back-UPS)by push-

 

 

 

 

 

ing the circuit breaker button fully inward

 

 

 

 

 

until it catches.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The wall outlet that the Back-UPSis

Connect the Back-UPSto another wall outlet or have a qualified

connected to does not supply utility

electrician check the building wiring.

power to the unit.

 

 

 

 

 

Back-UPSdoes not provide expected backup time

Back-UPSis excessively loaded.

Unplug non-essentialBattery Backup connected equipment, such as

 

printers and plug them into Surge Only outlets.

 

Note: Devices that have motors or dimmer switches (laser printers,

 

heaters, fans, lamps, and vacuum cleaners, for example) should not be

 

connected to the Battery Backup outlets.

 

 

Back-UPSbattery is weak due to

Charge the battery. The battery charges whenever the Back-UPSis

recent outage and has not had time

connected to a wall outlet. Typically, eight hours of charging time are

to recharge.

needed to fully charge the battery from total discharge. Back-UPS

 

run-timeis reduced until the battery is fully charged.

 

 

Battery requires replacement.

Replace battery (see Order Replacement Battery). Batteries typically

 

last 3-6years, shorter if subjected to frequent power outages or ele-

 

vated temperatures.

 

 

A red indicator is lit

Battery is not connected properly.

Check the battery connections.

 

 

The Overload indicator is lit if

Move one or more equipment power plugs to the Surge Only outlets.

equipment connected to the Battery

 

Backup outlets is drawing more

 

power than the Back-UPScan pro-

 

vide.

 

 

 

Battery requires replacement.

The battery should be replaced within two weeks (see "Order

 

Replacement Battery"). Failure to replace the battery will result in

 

reduced run-timeduring a power outage.

 

 

Red indicators are flashing

Back-UPSfailure.

Call APC for service.

 

 

Replace Battery indicator lit and an alarm sounds when the Back-UPSis turned on

Internal battery not connected.

Check the battery connections.

 

 

Specifications

Input Voltage (on line)

180 - 266 Vac (default setting)

 

 

Frequency Limits (on line)

47 - 63 Hz (auto-sensing)

 

 

On Battery Waveshape

Stepped Sine Wave

 

 

Maximum Load

350 VA - 210 W 500 VA - 300 W 650 VA - 400 W

 

 

Typical Recharge Time

8 Hours

 

 

Operating Temperature

0o to 40oC (32o to 104oF)

Storage Temperature

-15o to 45oC (5o to 113oF)

Operating and Storage

5 to 95% non-condensing

Relative Humidity

 

 

 

 

 

Size (H x W x D)

16.5 x 9.2 x 28.5 cm

(6.5 x 3.6 x 11.2 inches)

 

 

 

Weight

350 VA - 5.7 kg (12.5 lb)

500 VA - 5.9 kg (12.9 lb)

 

650 VA - 6.2 kg (13.6 lb.)

 

 

 

Shipping Weight

350 VA - 6.8 kg (14.9 lb)

500 VA - 7.0 kg (15.3 lb)

 

650 VA - 7.3 kg (16.1 lb.)

 

 

EMI Classification

EN 55022, IEC 801-2and801-4(level IV), and IEC801-3(level III)

 

 

On Battery Run-Time

350 VA - 13.2 minutes (typical) - computer and

 

17" (43.2 cm) monitor.

 

500 VA - 10.8 minutes (typical) - computer and

 

21" (53.3 cm) monitor.

 

650 VA - 17 minutes (typical) - computer and

 

21" (53.3 cm) monitor.

 

 

 

Back-UPSStorage

Before storing, charge the Back-UPSfor at least eight hours. Store theBack-UPScovered and upright in a cool, dry location. During storage, recharge the battery in accordance with the following table:

Storage Temperature

Recharge Frequency

Charging Duration

-5o to 30oC (23o to 86oF)

Every 6 months

8 hours

30o to 45oC (86o to 113oF)

Every 3 months

8 hours

Please contact APC Technical Support to troubleshoot the unit before returning it to APC.

Service

Note: If the UPS requires service, do not return it to the dealer. The following steps should be taken:

1.Consult the Troubleshooting section to eliminate common problems.

2.Determine if the circuit breaker is tripped. If the circuit breaker is tripped, reset the breaker and determine if the problem still exists.

3.If the problem persists, consult the APC Worldwide Web site (www.apcc.com) or call customer service.

Record the model number of the UPS, the serial number, and the date purchased. Be prepared to troubleshoot the problem over the telephone with a technician. If this is not successful, the technician will issue a Return Merchandise Authorization Number (RMA#) and a shipping address.

If the UPS is under warranty, repairs are free. If not, there is a repair charge.

4.Pack the UPS in its original packaging. If the original packing is not available, ask customer service about obtaining a new set. Pack the UPS properly to avoid damage in transit.

Note: Never use StyrofoamTM beads for packaging. Damage sustained in transit is not covered under warranty (insuring the package for full value is recommended).

5.Write the RMA# on the outside of the package.

6.Return the UPS by insured, prepaid carrier to the address provided by customer service.

Warranty

The standard warranty is two (2) years from the date of purchase. APC’s standard procedure is to replace the original unit with a factory reconditioned unit. Customers who must have the original unit back due to assigned asset tags and set depreciation schedules must declare such a need at first contact with an APC Technical Support representative. APC will ship the replacement unit once the defective unit has been received by the repair department, or cross ship upon the receipt of a valid credit card number. The customer pays for shipping the unit to APC. APC pays ground freight transportation costs to ship the replacement to the customer.

APC Contact Information

 

 

 

 

USA/Canada

1.800.800.4272

 

 

 

 

 

 

 

 

 

 

Mexico

292.0253 / 292.0255

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Brazil

0800.12.72.1

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2

3

 

 

 

Worldwide

1.401.789.5735

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5

6

 

7

8

9

 

 

 

Internet

http:\\www.apc.com

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Technical Support

http:\\www.apc.com/support

 

 

 

 

 

 

 

 

 

 

 

 

Copyright © 2004 American Power Conversion. All rights reserved.