American Power Conversion 620 User Manual

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Initial Start-Up

To obtain warranty coverage, please fill out and return the warranty registration card now.

Inspection

Inspect the UPS upon receipt. Notify the carrier and dealer if there is damage. The packaging is recyclable; save it for reuse or dispose of it properly.

Placement

Install the UPS in a protected area that is free of excessive dust and has adequate air flow. Do not operate the UPS where the temperature and humidity is outside the specified limits.

Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the warranty.

Connect to Utility

APC Smart-UPS420/620

 

 

 

 

 

 

990-4200Revision 1 12/97

 

 

 

 

 

 

 

 

 

 

 

 

 

 

230 VAC User’s Manual

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Full Time Surge Protected Outlet

The top-mostoff-whiteoutlet provides surge

protection only. It is rated for 500VA (300W).

Equipment plugged into this outlet should require surge protection, but should not require power during a utility power failure. This could include a laser printer, scanner, fax, or audio device.

Warning: The top outlet has voltage as long as the UPS is connected to an active AC power source. It has voltage even when the UPS is turned off.

Battery Power Supplied Outlets

The lower three outlets provide protection

from surges and battery backup protection. Plug a computer, monitor, and other “datacritical” devices into these outlets.Never plug a

laser printer into the Battery Power Supplied outlets.

Connect the Loads

Plug the loads into the output connectors on the rear of the UPS. To use the UPS as a master on/off switch, make sure that all of the loads are switched on.

Connect Network Surge Suppression (Optional)

Connect a single10Base-T/100Base-Txnetwork cable into theRJ-45network surge protection IN jack on the back of the UPS.

Connect from the OUT jack with network cabling (not supplied) to a network port on the computer.

Connect Computer Interface

Port (Optional)

PowerChute® plus power management software is included with this UPS. Connect the supplied interface cable to the9-pincomputer interface port on the back panel of the UPS. Connect the other end to a dedicated serial port on your computer. See software documentation for installation instructions.

Charge the battery

The UPS charges its battery whenever it is connected to utility power. The battery will charge fully during the first 4 hours of normal operation. Do not expect full runtime during this initial charge period.

Operating Instructions

Switch On — Switch Off

With the UPS plugged in, press and release the on/off/test button to supply power to the

loads plugged into the Battery Power Supplied outlets. The equipment plugged into the Full Time Surge Protected outlet (the top outlet) has power whenever the UPS is connected to an active AC power source.

The Battery Power Supplied loads are immediately powered while the UPS performs a self-test.Press and release the button again to turn off power to the loads. It may be convenient to use the UPS as a master on/off switch for the protected equipment.

The on-lineLED illuminates when the UPS is supplying utility power to the loads.

Self-test

The UPS performs a self-testautomatically when turned on, and every two weeks thereafter (by default). Automaticself-testeases maintenance requirements by eliminating the need for periodic manualself-tests.

During the self-test,the UPS briefly operates the loadson-battery.If the UPS passes theself-test,it returns toon-lineoperation.

If the UPS fails the self-testit immediately returns toon-lineoperation and lights the replace battery LED.

The loads are not affected by a failed test. Recharge the battery overnight and perform the self-testagain. If the replace battery LED is still on, replace the battery using the Replacing the Battery procedure.

On Battery

During on-batteryoperation, theon-battery

LED illuminates and the UPS sounds an audible alarm consisting of 4 beeps every

30 seconds. The alarm stops when the UPS returns to on-lineoperation. The alarm may also be disabled using PowerChute®plus power management software.

Low Battery

When the UPS is operating on-batteryand the energy reserve of the battery runs low, the UPS beeps continuously until the UPS shuts down from battery exhaustion or returns toon-lineoperation.

Overload

When loads exceed the UPS’s capacity, the

overload LED illuminates and the UPS emits a sustained tone. The alarm remains

on until the overload is removed. Disconnect nonessential load equipment from the UPS to eliminate the overload.

If the overload is severe, the input circuit breaker may trip (the resettable center plunger of the circuit breaker pops out). Disconnect nonessential load equipment from the UPS to eliminate the overload and press the plunger back in.

If there is AC power and the circuit breaker does not trip during overload, the loads are still powered. If the circuit breaker trips or the UPS attempts to transfer to battery, the loads’ power will be shut off. Turn the UPS off then back on to power the loads.

Replace Battery

If the battery fails a self-test,the UPS emits short beeps for one minute and the replace battery LED illuminates.

The UPS repeats the alarm every five hours. Perform the self-testprocedure to confirm replace battery conditions. The alarm stops when the battery passes theself-test.

Shutdown Mode

If there is no power, the host connected to the computer interface port can command the UPS to shut down. This is normally done to preserve battery capacity after a controlled shutdown of the protected system. In shutdown mode the UPS stops supplying power to the load. The online and overload LED indicators flash alternately or, if the UPS has shutdown due to a low battery, the UPS will beep once every 4 seconds for approximately 16 seconds. When line power is restored, the UPS will return to on-lineoperation.

Cold Start

Note: Cold start is not a normal operating condition.

When the UPS is off and there is no utility power, it is possible to cold start the UPS to power the loads from the UPS’s battery.

Press and hold the on/off/test button until the UPS begins beeping.

Release the on/off/test buttonduring the beeping to start the UPS.

Storage

Storage Conditions

Store the UPS covered and upright in a cool, dry location, with its battery fully charged. Before storing, charge the UPS for at least 4 hours. Disconnect any cables connected to the computer interface port to avoid unnecessarily draining the battery.

Extended storage

At -15to +30 °C (+5 to +86 °F), charge the UPS’s battery every 6 months

At +30 to +45 °C (+86 to +113 °F), charge the UPS’s battery every 3 months.

Replacing the Battery

This UPS has an easy to replace hot-swappablebattery.

Note: Please read the cautions in the APC Safety Guide.

Replacement Batteries

See your dealer or call the number in this manual for information on replacement battery kits. For 280 and 420 models, order RBC 2. For 650 models, order RBC 4.

Battery Replacement Procedure

Battery replacement is a safe procedure, isolated from electrical hazards. You may leave the UPS and loads on for the following procedure.

Note: Once the battery is disconnected, the loads are not protected from power outages.

1.Lay the UPS on its left side. Remove the two screws holding on the battery door and open the door.

Note: It may be necessary to pull the battery door slightly toward the front of the unit in order to open the door fully.

2.Gently pull out the battery by grasping the white tab.

Troubleshooting

Problem

Possible Cause

Solution

UPS will not turn on.

On/off/test button not pushed.

Press the on/off/test button to

 

 

power the UPS and the loads.

 

UPS input circuit breaker

Reduce the load on the UPS

 

tripped.

by unplugging equipment and

 

 

reset the circuit breaker by

 

 

pressing the plunger back in.

UPS will not turn on or off.

Computer interface problem.

Disconnect the computer

 

 

interface. If the UPS now

 

 

works normally, check the

 

 

interface cable and the

 

 

attached computer.

UPS operates on-batteryeven

UPS's input circuit breaker

Reduce the load on the UPS

though normal line voltage is

tripped.

by unplugging equipment and

thought to exist.

 

reset the circuit breaker by

 

 

pushing the plunger back in.

UPS beeps occasionally.

Normal UPS operation.

None. The UPS is protecting

 

 

the load.

UPS does not provide

The UPS's battery is weak due

Charge the battery. The UPS's

expected back up time.

to recent outage or is near the

batteries require recharging

 

end of its service life.

after an extended outage.

 

 

Batteries age faster when put

 

 

into service often and when

 

 

operated at elevated

 

 

temperatures. If the battery is

 

 

near the end of its service life,

 

 

consider replacing the battery

 

 

even if the replace battery

 

 

indicator is not yet lit.

On-lineand overload indicators

The UPS was shutdown by

None. The UPS will restart

are flashing alternately.

PowerChute® plus software.

automatically when utility power

 

 

returns.

All indicators are flashing.

Internal UPS fault.

Do not attempt to use the UPS.

 

 

Turn the UPS off and have it

 

 

serviced immediately.

The UPS operates normally,

Building wiring error such as

Have a qualified electrician

but the site wiring fault

missing ground or hot to

correct the building wiring.

indicator is lit.

neutral wire reversal.

 

On-lineandon-battery

Internal UPS fault.

Do not attempt to use the UPS.

indicators only are flashing

 

Turn the UPS off and have it

 

 

serviced immediately.

All indicators are off and the

The UPS is shutdown and the

None. The UPS will return to

UPS is not operating.

battery is discharged from an

normal operation when the

 

extended power outage.

power is restored and the

 

 

battery has a sufficient charge.

The replace battery light is

Weak batteries.

Allow the batteries to recharge

illuminated.

 

for at least 4 hours. If the

 

 

problem persists after

 

 

recharging, replace the

 

 

batteries.

 

Replacement batteries not

Confirm the battery

 

connected properly.

connections.

The overload light is

The UPS is overloaded.

Reduce the load on the UPS

illuminated or flashing

 

by unplugging equipment.

For Computer Interface Port Specifications, see the APC Website.

3.Disconnect the two wires connecting the battery to the UPS. Loosen the wires by wiggling them while pulling straight back from the battery connector.

4.Connect the new battery in place of the old.

Note: Small sparks at the battery connections are normal during connection.

5.Place the new battery in the UPS. Use care to avoid pinching the wires.

6.Close the battery compartment door and replace the screws.

7.Dispose of the old battery properly at an appropriate recycling facility or return it to the supplier in the packing material for the new battery. See the new battery instructions for more information.

Service

If the UPS requires service do not return it to the dealer!

Follow these steps:

1.Use the Troubleshooting section of theQuick Reference Guide to eliminate common problems.

2.Verify that no circuit breakers are tripped. A tripped circuit breaker is the most common UPS problem!

3.If the problem persists, call customer service or visit the APC Internet Website (www.apcc.com).

Note the model number of the UPS, the serial number, and the date purchased. A technician will ask you to describe the problem and try to solve it over the phone, if possible. If this is not possible the technician will issue a Return Merchandise Authorization Number (RMA#).

If the UPS is under warranty, repairs are free. If not, there is a repair charge.

4.Pack the UPS in its original packaging. If the original packing is not available, ask customer service about obtaining a new set.

Pack the UPS properly to avoid damage in transit. Never use Styrofoam beads for packaging. Damage sustained in transit is not covered under warranty.

Include a letter with your name, RMA#, address, copy of the sales receipt, description of the trouble, your daytime phone number, and a check (if necessary).

5.Mark the RMA# on the outside of the package

6.Return the UPS by insured, prepaid carrier to the address given to you by Customer Service.

North & South America

Europe

APC

APC

132 Fairgrounds Road

Ballybritt Business Park

West Kingston, Rhode Island 02892 USA

Galway, Ireland 10800-702000

1-800-800-4APC/1-401-789-5735

353-91-702020

Internet: http://www.apcc.com

E-Mail: apctech@apcc.com

E-Mail: apceurtech@apcc.com

Specifications

 

420 VA

 

620 VA

Acceptable input voltage

0 - 320 VAC

Input voltage (on-lineoperation)*

165 - 283 VAC

Output voltage *

208 - 253 VAC

Input Over Current Protection

Resettable circuit breaker

Frequency limits (on-lineoperation)

47 - 63 Hz (autosensing)

Transfer time

4 ms typical, blackout response time

Maximum load

420 VA

 

620 VA

 

260 W

 

390 W

On-batteryoutput voltage

 

230 VAC

On-batteryfrequency

50 or 60 Hz, ±0.1 Hz; unless synchronized to utility

 

during brownout

On-batterywaveshape

Stepped sine-wave

Output Over Current Protection

Overcurrent and short-circuitprotected, latching

 

shutdown on overload

Battery type

Spill proof, maintenance free, sealed lead-acid

Typical battery life

3 to 6 years, depending on number of discharge

 

cycles and ambient temperature

Typical recharge time

2 to 5 hours from total discharge

Operating temperature

0 to +40 °C (+32 to +104°F)

Storage temperature

-15to +45°C (+5 to +113°F)

Operating and storage relative humidity

0 to 95%, non-condensing

Operating elevation

0 to +3,000 m (0 to +10,000 ft)

Storage elevation

0 to +15,000 m (0 to +50,000 ft)

Audible noise at 1 m (3 ft)

 

<45 dBA

Size (H x W x D)

16.8 x 11.9 x 36.8 cm

 

(6.6 x 4.7 x 14.5 in.)

Weight - net (shipping)

7.30 (9.12) kg

 

10.53 ( 12.34) kg

 

16.108 (20.10) lb.

 

23.51 (27.21) lb.

Safety and approvals

VDE licensed to EN50091 and EN60950

EMC certification

 

EN55022

Electromagnetic immunity

IEC 801-2level IV,801-3level III,801-4level IV

* User-adjustablethrough PowerChute® (see software documentation)