American Power Conversion 500 VA User Manual

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User Manual

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APC Smart-UPS®

500 VA

100 VAC

750 VA

100/120/230 VAC

Tower

Uninterruptible Power Supply

990-1587A12/2005

Introduction

The APC Uninterruptible Power Supply (UPS) is designed to prevent blackouts, brownouts, sags, and surges from reaching your equipment. The uninterruptible power supply (UPS) filters small utility line fluctuations and isolates your equipment from large disturbances by internally disconnecting from the utility line. The UPS provides continuous power from its internal battery until the utility line returns to safe levels or the battery is fully discharged.

1:INSTALLATION

The User Manual and Safety Guide are accessible on the supplied User Manuals CD and on the APC web site, www.apc.com.

Unpack

Attention: Read the safety instruction sheet before installation.

Inspect the UPS upon receipt. Notify the carrier and dealer if there is damage. The packaging is recyclable; save it for reuse or dispose of it properly. Check the package contents:

Attention: The UPS comes with battery disconnected.

!UPS

!UPS literature kit containing:

!Product documentation, safety and warranty information

!Smart-UPS! User Manuals CD

!120V and 230V models: PowerChute® CD

!120V and 230V models: Serial and USB communication cables

!230V model: Two jumper cables

Position the UPS

1 in (2.5 cm)

0-40°C

0-95%

 

Connect the Battery

The battery connector is located on the rear panel.

For battery connection, push the tethered jumper plug into the corresponding port.

1

Connect Equipment and Power to the UPS

1.Connect equipment to the UPS.

Note: A laser printer draws significantly more power than other types of equipment and may overload the UPS.

2.Add accessories to the Smart-Slot(optional).

3.Connect ground leads to the TVSS screw (optional). To make the connection, loosen the screw and connect the surge suppression device ground lead. Tighten the screw to secure the lead.

4.Plug the UPS into a two-pole,three-wire,grounded receptacle only. Avoid using extension cords.

100V/120V models: The power cord is attached to the UPS. The input plug is a NEMA5-15P.230V model: The power cord is supplied in the UPS literature kit.

5.120V model: Check thesite wiring fault LEDlocated on the rear panel. It will be illuminated if the UPS is plugged into an improperly wired utility power outlet (seeTroubleshooting).

6.Turn on all connected equipment. To use the UPS as a master on/off switch, be sure all connected equipment is on.

7.Press the button on the front panel to power the UPS.

Note: The battery charges to 90% capacity during the first four hours of normal operation. Do not expect full battery run capability during this initial charge period.

8.For optimal computer system security, install PowerChute Smart-UPSmonitoring software.

Rear Panels

100V/120V

230V

 

 

 

 

 

 

Basic Connectors

Serial Port

USB Port TVSS Screw

 

 

 

 

 

 

 

 

 

 

Use only interface kits approved by APC.

Use only the supplied cable to connect to the Serial Port. A standard serial interface cable is incompatible with the UPS. Serial and USB Ports cannot be used simultaneously.

The UPS features a transient voltage surge-suppression(TVSS) screw for connecting the ground lead on surge suppression devices such as telephone and network line protectors.

When connecting grounding cable, disconnect the UPS from utility power.

2

2:OPERATION

Front Display Panel

INDICATOR

DESCRIPTION

Online

The UPS is supplying utility power to the connected equipment.

 

 

 

 

AVR Trim

The UPS is compensating for a high utility voltage.

 

 

 

 

 

 

 

 

 

AVR Boost

The UPS is compensating for a low utility voltage.

 

 

 

 

 

 

 

 

On Battery

The UPS is supplying battery power to the connected equipment.

 

 

 

Overload

The connected loads are drawing more than the UPS power rating.

 

 

 

Replace Battery/

The battery is disconnected or must be replaced.

Battery Disconnected

 

 

 

 

 

 

 

 

FEATURE

FUNCTION

Power On

Press this button to turn on the UPS. (Read on for additional capabilities.)

 

 

 

 

 

 

Power Off

Press this button to turn off the UPS.

 

 

 

 

 

 

 

 

 

 

 

 

3

 

FEATURE

FUNCTION

 

 

 

 

 

 

 

 

 

Self-Test

Automatic: The UPS performs aself-testautomatically when turned on, and

 

 

 

every two weeks thereafter (by default). During the self-test,the UPS briefly

 

 

 

operates the connected equipment on battery.

 

 

 

 

 

 

 

Manual: Press and hold the

 

button for a few seconds to initiate the self-

 

 

 

 

 

 

 

test.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Cold Start

120V and 230V models only: Supply battery power to the UPS and connected

 

 

 

equipment in the absence of utility voltage (see Troubleshooting). Press the

 

 

 

 

 

 

 

 

 

button for one second and release. The UPS will beep briefly and go quiet. Press

 

 

 

and hold the button again, but for approximately three seconds. The unit will

 

 

 

emit a sustained beep. Release the button during this beep.

 

 

Diagnostic Utility

The UPS has a diagnostic feature that displays the utility voltage.

Voltage

The UPS starts a self-testas part of this procedure. Theself-testdoes not

 

 

 

 

 

 

affect the voltage display.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Press and hold the

 

button to view the utility voltage bar graph display.

 

 

 

 

 

 

 

 

 

 

 

After a few seconds, this five-LEDbattery charge

 

display on the right of

 

 

 

 

 

 

 

the front panel will show the utility input voltage.

 

 

 

 

 

 

 

Refer to the figure at left for the voltage reading (values are not listed on the

 

 

 

 

 

 

UPS).

 

 

 

 

 

 

 

 

 

 

 

The display indicates the voltage is between the displayed value on the list and

 

 

 

the next higher value (see Troubleshooting).

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Battery Operation

The UPS switches to battery operation automatically if the utility power fails. While running on battery, an alarm beeps four times every 30 seconds.

Press the button to silence this alarm. If the utility power does not return, the UPS continues to supply power to the connected equipment until the battery is fully discharged.

If PowerChute is not being used, files must be manually saved and the computer must be turned off before the UPS fully discharges the battery.

Refer to www.apc.com for on battery runtimes.

4

3:USERCONFIGURABLEITEMS

NOTE: SETTINGS ARE ADJUSTED THROUGHPOWERCHUTE SOFTWARE

OR OPTIONAL SMARTSLOT ACCESSORY CARDS.

FUNCTION

FACTORY

USERSELECTABLE

DESCRIPTION

DEFAULT

CHOICES

 

 

Automatic Self-

Every 14 days

Every 7 days

Set the interval at which the UPS will

Test

(336 hours)

(168 hours),

execute a self-test.

 

 

On Startup Only,

 

 

 

No Self-Test

 

 

 

 

 

UPS ID

UPS_IDEN

Up to eight charac-

Uniquely identify the UPS, (i.e. server

 

 

ters (alphanumeric)

name or location) for network man-

 

 

 

agement purposes.

 

 

 

 

Date of Last Bat-

Manufacture Date

mm/dd/yy

Reset this date when you replace the

tery Replacement

 

 

battery module.

 

 

 

 

Minimum Capacity

0 percent

0, 15, 30, 45, 50, 60,

Specify the percentage to which batter-

Before Return from

 

75, 90 percent

ies will be charged following a low-

Shutdown

 

 

battery shutdown before powering

 

 

 

connected equipment.

 

 

 

 

Voltage Sensitivity

High

High sensitivity,

Note: In situations of poor power qual-

The UPS detects

 

Medium sensitivity,

ity, the UPS may frequently transfer to

 

Low sensitivity

battery operation. If the connected

and reacts to line

 

 

 

equipment can operate normally under

voltage distortions

 

 

 

 

such conditions, reduce the sensitivity

by transferring to

 

 

 

 

setting to conserve battery capacity

battery operation to

 

 

 

 

and service life.

protect connected

 

 

 

 

 

equipment.

 

 

 

 

 

 

 

Alarm Delay Con-

Enable

Enable, Mute, Dis-

Mute ongoing alarms or disable all

trol

 

able

alarms permanently.

 

 

 

 

Shutdown Delay

90 seconds

0, 90, 180, 270, 360,

Set the interval between the time when

 

 

450, 540, 630 sec-

the UPS receives a shutdown com-

 

 

onds

mand and the actual shutdown.

 

 

 

 

Low Battery Warn-

2 minutes

2, 5, 8, 11, 14, 17,

The UPS will beep when 2 minutes of

ing

PowerChute soft-

20, 23 minutes

battery runtime remains.

 

 

 

 

ware provides

(Times are approxi-

Change the low battery warning inter-

 

automatic, unat-

mate.)

val setting to the time that the operat-

 

tended shutdown

 

ing system or system software requires

 

when approxi-

 

to safely shut down.

 

mately 2 minutes

 

 

 

of battery oper-

 

 

 

ated runtime re-

 

 

 

mains.

 

 

 

 

 

 

Synchronized

0 seconds

0, 60, 120, 180, 240,

Specify the time the UPS will wait

Turn-onDelay

 

300, 360, 420 sec-

after the return of utility power before

 

 

onds

turn-on(to avoid branch circuit over-

 

 

 

load).

 

 

 

 

 

 

5

 

NOTE: SETTINGS ARE ADJUSTED THROUGHPOWERCHUTE SOFTWARE

OR OPTIONAL SMARTSLOT ACCESSORY CARDS.

FUNCTION

FACTORY

USERSELECTABLE

DESCRIPTION

DEFAULT

CHOICES

 

 

High Transfer

100V model:

100V model:

Set the high transfer point higher to

Point

108 Vac

108, 110, 112, 114

avoid unnecessary battery usage when

 

 

Vac

the utility voltage is usually high and

 

120V model:

120V model:

the connected equipment is specified

 

to operate with input voltages this

 

127 Vac

127, 130, 133, 136

 

high.

 

 

Vac

 

 

 

 

230V model:

230V model:

 

 

253 Vac

253, 257, 261, 265

 

 

 

Vac

 

 

 

 

 

Low Transfer Point

100V model:

100V model:

Set the low transfer point lower when

 

92 Vac

86, 88, 90, 92 Vac

the utility voltage is usually low and

 

120V model:

120V model:

the connected equipment is specified

 

to operate with input voltages this low.

 

106 Vac

97, 100, 103, 106

 

 

 

 

Vac

 

 

230V model:

230V model:

 

 

208 Vac

196, 200, 204, 208

 

 

 

Vac

 

 

 

 

 

Output Voltage

230 Vac

220, 230, 240 Vac

Select the output voltage.

(230V model only)

 

 

 

 

 

 

 

6

4:STORAGE, MAINTENANCE, ANDSHIPPING

Storage

Store the UPS covered in a cool, dry location, with the battery fully charged.

At -15to +30°C (+5 to +86°F), charge the UPS battery every six months.

At +30 to +45 °C (+86 to +113°F), charge the UPS battery every three months.

Battery Module Maintenance

The UPS battery life differs based on usage and environment. Consider replacing the battery every three years.

This UPS has an easy to replace, hot-swappablebattery. Replacement is a safe procedure, isolated from electrical hazards. You may leave the UPS and connected equipment on during the replacement procedure. See your dealer or contact APC (seeContact Information) for information on replacement batteries.

Note: Upon battery disconnection, equipment is not protected from power outages.

Removing the Front Bezel and Battery Module

" #

 

 

 

 

 

 

 

 

 

 

$

%

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Replacing the Battery Module

Reverse the instructions for Removing the Front Bezel and Battery Module. Note: To close the battery door, ensure the plungers are in the extended position, push the door shut, and push the plungers into the locked position.

Be sure to deliver the spent battery to a recycling facility or ship it to APC in the replacement battery packing material.

Shipping

1.Shut down and disconnect any equipment attached to the UPS.

2.Shut down the UPS, and disconnect the UPS from the utility power outlet.

3.Unplug the battery connector, located on the rear panel.

For further shipping instructions and to obtain appropriate packing materials, contact APC (see Contact Information).

7

5:TROUBLESHOOTING

Use the chart below to solve minor UPS installation and operation problems. Refer to www.apc.com with complex UPS problems.

PROBLEM AND/ORPOSSIBLE

SOLUTION

CAUSE

 

UPS WILL NOT TURN ON

 

UPS not connected to utility

Check that the power cord from the UPS to the utility power supply is se-

power supply.

curely connected at both ends.

 

 

Battery not connected prop-

Check that battery connector on the rear panel is fully snapped into position.

erly.

 

 

 

Very low or no utility voltage.

Check the utility power supply to the UPS by plugging in a table lamp. If the

 

light is very dim, have the utility voltage checked.

 

 

UPS WILL NOT TURN OFF

 

Internal UPS fault.

Do not attempt to use the UPS. Unplug the UPS, unplug the battery connec-

 

tor on the rear panel, and have it serviced immediately.

 

 

UPS BEEPS OCCASIONALLY

 

Normal operating UPS beeps

None. The UPS is protecting the connected equipment from occasional util-

when running on battery.

ity power irregularities.

 

 

UPS IS NOT PROVIDING EXPECTED BACKUP TIME

The UPS battery is weak due

Charge the battery. Batteries require recharging after extended outages, and

to a recent outage or is near

wear faster when frequently put into service or when operated at elevated

the end of the service life.

temperatures. If the battery is near the end of the service life, consider re-

 

placing even if the replace battery LED is not yet illuminated.

 

 

LEFT HALF, RIGHT HALF, OR CENTER SECTION OF FRONT PANEL LEDS ARE FLASHING

Internal UPS fault. The UPS

Do not attempt to use the UPS. Turn off the UPS, unplug the battery connec-

has shut down.

tor on the rear panel, and have it serviced immediately.

 

 

FRONT PANEL LEDS FLASH SEQUENTIALLY

The UPS has been shut down

None. The UPS will restart automatically when utility power returns.

remotely through software or

 

an optional accessory card.

 

 

 

ALL LEDS ARE OFF AND THE UPS IS PLUGGED INTO A WALL OUTLET

The UPS is shut down or the

None. The UPS will return to normal operation when the power is restored

battery is discharged from an

and the battery has a sufficient charge.

extended outage.

 

 

 

8