American Power Conversion 350-500 User Manual
5 Switch on the
Note: Allow the
Caution: The plug on the supply cord is the disconnect device for the product. The
Press the Power On/Off
Observe that the following events occur after pressing and releasing the
•The yellow On Battery indicator lights while the
•If the internal battery is not connected, (see step 1) the green On Line indicator and redReplace Battery indicator will light. The
Connect the Phone
Line to Surge Protection
the battery cover and
Battery Back Up Outlets (qty. of 3). These
telephone ports provide lightning
connect the battery, as
shown below. Refer to
outlets provide battery
protection for any device connected to the telephone
Replacing the Battery for additional information.
line (computer, modem, fax or telephone). The
case of power
outage, battery power is
telephone ports are compatible with Home Phoneline
automatically provided to these outlets. Power
Networking Alliance (HPNA) and Digital Suscriber
(facility or battery) is not supplied to these outlets
Line (DSL) standards, as well as all modem data
rates. Connect as shown.
computer, monitor, external disk or
drive to these outlets.
The optional USB Data Port connection is described
Surge Only Outlets (qty. of 2). These outlets are
in step 5.
always On (when facility power is available) and
are not controlled by the On/Off switch. These
outlets do not provide power during a power
outage. Connect a printer, fax machine or scanner
to these outlets.
Cable Management Feature. For convenience,
management (see below).
Avoid placing the
excessive heat, excessive humidity or in contact
with fluids of any type. For convenience, the
Mount of UPS on the back page).
Battery Back Up
6 Connect USB Cable and Install Software(optional)
Attention: USB Hubs
The computer must be powered On before connecting the USB cable. Connect the USB cable end (USB symbol facing down) to the USB data port located on the side of the
Windows 98® and Windows Me® Users
The APC Power Management Extensions software has been designed specifically to work with Windows 98 build number 4.10.1998, Windows 98 SE (Second Edition) 4.10.2222A, and Windows Me (Millennium Edition).
To ascertain the build number, go to the Control Panel, open the System dialog and view the System information under the General tab of the dialog. To install the software, perform the following steps:
1.Please skip to step 4 if running Windows Me. For Windows 98, after connecting the USB cable, the “Add New Hardware Wizard” dialog box is displayed. Insert a Windows 98 operating system CD into the computer CDROM drive before proceeding.
2.Follow the installation instructions on the computer screen.
During installation, Windows will need to search for new drivers. When prompted, make sure the
3.After installation of the drivers is complete, a “Windows 98
4.Insert the APC Installation
5.Follow the installation instructions on the computer screen.
If the software does not automatically install, the Windows autorun feature may have been disabled. In this case: Choose “Start” in the taskbar and then the “Run” option. Type the following:
6.After the installation is complete, the APC plug icon will appear in the taskbar (near the clock). To view the Power Management user interface,
Note: Windows 98 and Windows Me categorize a UPS as an HID (Human Interface Device). The
Windows 2000® Users
1.Insert the APC Power Management
2.Choose “Start” and then the “Run” option. Type:
Mac OS 9 (9.0.4 or higher) Users
APC Shutdown Manager software has been designed specifically to work with Mac OS 9 (9.0.4 or higher, except OS X). There are builds of the Mac OS prior to Mac OS 9.0.4 with power drivers that have known problems. Ensure that the most up to date version of Mac OS 9 (9.0.4 or higher) is installed on the system.
Insert the APC Installation
All Other Users
The software is designed for the Windows and Macintosh operating systems mentioned in this section. If one of these operating systems is not installed on the computer, the
•Battery backup, surge protection, and telephone line protection to protect the entire desktop from lightning and power surges.
•Runtime needed to work through brief power disturbances. This allows time to manually save data and shut down safely.
The disabled features include Unattended Automatic Operating System Shutdown and Application Data Saving.
Status Indicators and Alarms
Replace the Internal Battery
REPLACE BATTERY OVERLOAD
On Line (green) - is lit whenever facility power is powering the Battery Backup outlets.
On Battery (yellow) - is lit whenever the battery of the
Single Beep - a short power loss has occurred and the
Four Beeps Every 30 Seconds - this alarm is sounded whenever the BackUPS is running On Battery. Consider saving work in progress.
Continuous Beeping - this alarm is sounded whenever a low battery condition is reached. Battery
Replace Battery (red) - is lit whenever the battery is near the end of its useful life, or if the battery is not connected (see above). A battery that is near the end of its useful life has insufficient runtime and should be replaced.
Beeps for 1 Minute Every 5 Hours- this alarm is sounded whenever the battery has failed the automatic
Overload (red) - is lit whenever power demand has exceeded the capacity of the
Continuous Tone - this alarm is sounded whenever the Battery Backup outlets are overloaded.
Circuit Breaker - the circuit
breaker button located at the side
an overload condition forces the
from facility power. If the button
sticks out, disconnect non-
essential equipment. Reset the
circuit breaker by pushing the
To replace the internal battery, proceed as follows:
Note: Replacing the battery is a safe procedure. However, small sparks may occur during the process. This is normal.
Place the unit on a flat surface. Press the battery
Pull the battery out of the housing, exposing the
cover latch and remove the battery cover.
battery wire and connector. Pull up on the battery
connector. Recycle the old battery.
Connect the new battery to the battery connector.
Slide the tabs on the battery cover into the slots
Place the battery into the housing.
in the chassis. Push the battery cover downward
until the battery cover latchs to the housing.
Use the tables below to solve minor
Check that the
securely connected to the wall outlet.
on the rear panel of the
ing the circuit breaker button fully inward
until it catches. If the circuit breaker resets,
breaker trips again, it is likely that one of the
connected devices is causing the overload.
Very low or no facility voltage.
Check the wall outlet that supplies power to
bulb is very dim, have the facility voltage
checked by a qualified electrician.
Internal battery is not connected.
Check the battery connections. (refer to Replace the Internal Battery).
Move computer, monitor, or external drive power cord plug to the Computer, monitor or external disk/ Battery Back Up outlets.
on the rear panel of the
ing the circuit breaker button fully inward
until it catches.
The wall outlet that the
connected to does not supply facil-
electrician check the building wiring.
ity power to the unit.
printers and plug them into Surge Only outlets.
Note: Devices that have motors or dimmer switches (laser printers,
heaters, fans, lamps, and vacuum cleaners, for example) should not be
connected to the Battery Backup outlets.
Charge the battery. The battery charges whenever the
recent outage and has not had time
connected to a wall outlet. Typically, eight hours of charging time are
needed to fully charge the battery from total discharge.
Battery requires replacement.
Replace battery (see Order Replacement Battery). Batteries typically
Replace Battery indicator is lit
Battery is not connected properly.
Check the battery connections. Refer to Replace the Internal Battery.
Battery requires replacement.
The battery should be replaced within two weeks (see "Order
Replacement Battery"). Failure to replace the battery will result in
Overload indicator is lit or flashing
Battery Back Up outlets are drawMove one or more equipment power plugs to the Surge Only outlets. ing more power than the
Replace Battery indicator is flashing
Input Voltage (on line)
196 - 264 Vac (default setting)
Frequency Limits (on line)
47 - 63 Hz (autosensing)
On Battery Waveshape
Stepped Sine Wave
350 VA - 225 W
500 VA - 325 W
Typical Recharge Time
0o to 40oC (32o to 104oF)
Operating and Storage
0 to 95%
Size (H x W x D)
8.1 x 11.1 x 45.3 cm (3.2 x 4.4 x 17.8 inches)
350 VA - 3.1kg (6.8 lb)
500 VA - 3.4 kg (7.5 lb)
350 VA - 3.8 kg (8.3 lb)
500 VA - 4.1 kg (9.0 lb)
EN 55022 Class B
350 VA - 11 minutes, 500 VA - 20 Minutes
Desktop Computer and 15 inch (38.1 cm) monitor (110 watts)
Order Replacement Battery
The typical battery lifetime is
When ordering, please specify Battery Cartridge: 350 VA order RBC29, 500 VA orderRBC30.
Transfer Voltage Adjustment (optional)
In situations where the
2.Press the front panel pushbutton fully inward for 10 seconds. All indicators on the
Lower Transfer Voltage
Use of 180 Vac setting does not correct the problem.
Check that connected equipment will operate at 160 Vac.
low input voltage.
196 Vac (factory default)
Normal power conditions exist.
4.To select 160 volts as the LTV, press the pushbutton repeatedly until 1 indicator is flashing.
5.To select 180 volts as the LTV, press the pushbutton until 2 indicators are flashing.
6.To select 196 volts as the LTV, press the pushbutton until 3 indicators are flashing.
7.Once in Programming Mode, if the pushbutton is not pressed within 5 seconds, the
Before storing, charge the
Every 6 months
30 to 45oC (86 to 113oF)
Every 3 months
Note: If the UPS requires service, do not return it to the dealer. The following steps should be taken:
1.Consult the Troubleshooting section to eliminate common problems.
2.Determine if the circuit breaker is tripped. If the circuit breaker is tripped, reset the breaker and determine if the problem still exists.
3.If the problem persists, consult the APC Worldwide Web site (www.apc.com) or call customer service.
•Record the model number of the UPS, the serial number, and the date purchased. Be prepared to troubleshoot the problem over the telephone with a technician. If this is not successful, the technician will issue a Return Merchandise Authorization Number (RMA#) and a shipping address.
•If the UPS is under warranty, repairs are free. If not, there is a repair charge.
4.Pack the UPS in its original packaging. If the original packing is not available, ask customer service about obtaining a new set. Pack the UPS properly to avoid damage in transit.
Note: Never use StyrofoamTM beads for packaging. Damage sustained in transit is not covered under warranty (insuring the package for full value is recommended).
5.Write the RMA# on the outside of the package.
6.Return the UPS by insured, prepaid carrier to the address provided by customer service.
Wall Mount of UPS
The UPS can be mounted vertically or horizontally to a wall surface. Use the template below to position the mounting fasteners (not supplied). Wall mount the UPS as follows:
1.Hold this page against the wall in the desired mounting location.
2.Use thumbtacks or tape to hold this page in place against the wall. Use a sharp nail or pin to puncture the center of each template circle to mark the wall.
3.Install the mounting fasteners at the marked locations. Leave the head of both fasteners 8 mm (5/16") out from the face of the wall. The fasteners must be able to support 6.8 kg (15 lb).
4.Mount the UPS by positioning the
Copyright © 2001 American Power Conversion. All rights reserved.