American Power Conversion 1100 User Manual

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Installation and Initial Start-Up

To obtain warranty coverage, please fill out and return the warranty registration card now.


Inspect the UPS upon receipt. Notify the carrier and dealer if there is damage. The packaging is recyclable; save it for reuse or dispose of it properly.


Install the UPS in a protected area that is free of excessive dust and has adequate air flow. Do not operate the UPS where the temperature and humidity is outside the specified limits.

Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the warranty.

Connect to Utility

Operating Instructions

Switch “On” — Switch “Off”

With the UPS plugged in, press and release the On/Off/Test button to supply power to the loads.

The UPS loads are immediately powered while the UPS performs a self-test.Press and release the button again to turn “Off” power to the loads. It may be convenient to use the UPS as a master “On/Off” switch for the protected equipment.

The on-lineLED illuminates when the UPS is supplying utility power to the

battery backup loads.


The UPS performs a self-testautomatically when turned “On”, and every two weeks thereafter (by default). Automaticself-testeliminates the need for periodic manualself-tests.

During the self-test,the UPS briefly operates the loadson-battery.If the UPS passes theself-test,it returns toon-lineoperation.

If the UPS fails the self-testit immediately returns toon-lineoperation and lights the replace battery LED.

APC Back-UPSPro® 1000/1050/1100/1400

User’s Manual

Check the Site Wiring Fault Indicator

Location: Top right corner of UPS back panel.

Caution: If the site wiring fault indicator lights, get a qualified electrician to correct the building wiring.

Connect the Loads

Plug the loads into the output connectors on the rear of the UPS. To use the UPS as a master “On/Off” switch, make sure that all of the loads are switched “On”.

Caution: Do not connect a laser printer to the Battery Backup Outlets.

Battery Backup Outlets: These UPS outlets provide battery power and surge protection to equipment when utility voltage is outside acceptable limits. Data sensitive equipment such as a computer, monitor, or external drive are connected to these outlets.

The loads are not affected by a failed test. Recharge the battery overnight and perform the self-testagain. If the replace battery LED is still "On”, replace the battery using theReplacing the Battery procedure.


During on-batteryoperation, the on-

battery LED illuminates and the UPS sounds an audible alarm consisting of 4

beeps every 30 seconds. The alarm stops when the UPS returns to on-lineoperation.

Low Battery

When the UPS is operating on-batteryand the energy reserve of the battery runs low, the UPS beeps continuously until the UPS shuts down from battery exhaustion or returns toon-lineoperation.


When loads exceed the UPS capacity,

the overload LED illuminates and the UPS emits a sustained tone. The alarm

remains “On” until the overload is removed. Disconnect nonessential load equipment from the battery backup outlets, to eliminate the overload.

If the overload is severe, the input circuit breaker may trip (the resettable center plunger of the circuit breaker pops out), as well. Disconnect nonessential load equipment from the UPS to eliminate the overload and press the plunger back in to restart the UPS.

If there is AC power and the circuit breaker does not trip during overload, the loads are still powered. If the circuit breaker trips or the UPS attempts to transfer to battery, the loads’ power will be shut “Off”. Turn the UPS “Off” then back “On” to power the loads.

990-2012FRevision 7 12/03

Connect Telephone / Network Surge

Suppression (Optional)

Connect a single line telephone or a 10Base-T/100Base-Txnetwork cable into theRJ-45/RJ-11telephone/network surge protection “IN” jack on the back of the UPS. Connect from the “OUT” jack with telephone cable (supplied) or network cabling (not supplied) to a fax modem or network port.

Connect Computer Interface

Port (Optional, BP1050/1100)

PowerChute® plus power management software is included with this UPS. Connect the supplied interface cable to the9-pincomputer interface port on the back panel of the UPS. Connect to the computer. See software documentation for installation instructions.

Charge the battery

The UPS charges its battery whenever it is connected to utility power. The battery will charge fully during the first 4 hours of normal operation. Do not expect full runtime during this initial charge period.

Replace Battery

If the battery fails a self-test,the UPS emits short beeps for one minute and the replace battery LED illuminates.

The UPS repeats the alarm every five hours. Perform the self-testprocedure to confirm replace battery conditions. The alarm stops when the battery passes theself-test.

Shutdown Mode

If there is no power, the host connected to the computer interface port can command the UPS to shut down. This is normally done to preserve battery capacity after a controlled shutdown of the protected system. In shutdown mode the UPS stops supplying power to the load. The online and overload LED indicators flash alternately or, if the UPS has shutdown due to a low battery, the UPS will beep once every 4 seconds for approximately 16 seconds. When line power is restored, the UPS will return to on-lineoperation.

Cold Start

Note: Cold start is not a normal operating condition.

When the UPS is “Off” and there is no utility power, it is possible to cold start the UPS to power the loads from the UPS battery.

Press and hold the On/Off/Test button until the UPS begins beeping.

Release the On/Off/Test buttonduring the beeping to start the UPS.

APC, Back-UPSPro, and PowerChute are registered trademarks of American Power Conversion Corp. All other trademarks are the property of their respective owner. Copyright © 2003


Storage conditions

Store the UPS covered and upright in a cool, dry location, with its battery fully charged. Before storing, charge the UPS for at least 4 hours.

Extended storage

At -15to +30°C (+5 to +86° F), charge the UPS battery every 6 months

At +30 to +45 °C (+86 to +113° F), charge the UPS battery every 3 months.

Replacing the Battery

This UPS has an easy to replace hot-swappablebattery. Battery replacement is a safe procedure, isolated from electrical hazards. You may leave the UPS and loads on for the following procedure. See your dealer or call the number in this manual for information on replacement battery kits.

Note: Once the battery is disconnected, the loads are not protected from power outages.


1400 VA

1.Grasp the top of the front cover and tilt it out and down.

2.Unhook the bottom of the cover from the chassis and lift it upward to expose the battery door. Be careful not to strain the ribbon cable. Do not touch the exposed printed circuit board.

3.Fold the front cover on top of the UPS as shown.

4.Use a flat-bladescrewdriver or a coin toremove the two battery door screws and open the door.

5.Grasp the tab and gently pull the battery out of the UPS.

6.Disconnect the battery leads.

For the 1000/1050/1100 VA models, loosen the connectors by gently wiggling them while pulling straight back from the battery connector.

For the 1400 VA model, pull the two gray couplers apart to disconnect the battery.

7.Connect the battery leads to the new battery.

Note: Small sparks at the battery connectors are normal during connection.

For the 1000/1050/1100 VA models, connect the red wire to the positive (+) terminal and the black wire to the negative (–)terminal.

For the 1400 VA model, connect the gray battery coupler to the UPS coupler.

8.Slide the battery into the UPS.

9.Close the battery door,replace the battery compartment screws, and replace the front cover.

10.Dispose of the old battery properly at an appropriate recycling facility or return it to the supplier in the packing material for the new battery. See the new battery instructions for more information.


Customers may return their defective unit to APC for replacement or repair during the standard 2-yearwarranty period. APC's standard procedure will be to replace the original unit with afactory-reconditionedunit. Customers who must have the original unit back due to assigned asset tags and set depreciation schedules must declare such a need at first contact with APC Customer Service. APC will ship the replacement unit once the defective one has been received by the repair department. The customer pays for the shipping to APC, APC covers ground freight transportation costs back to the customer.


If the UPS requires service, please do not return it to the dealer!

Follow these steps:

1.Use the Troubleshootingsection of the Quick Reference Guideto eliminate common problems.

2.Verify that no circuit breakers are tripped. A tripped circuit breaker is the most common UPS problem!

3.If the problem persists, call customer service or visit the APC Internet Website (

Note the model number of the UPS, the serial number, and the date purchased. A technician will ask you to describe the problem and try to solve it over the phone, if possible. If this is not possible the technician will issue a Return Merchandise Authorization Number (RMA#).

If the UPS is under warranty, repairs are free. If not, there is a repair charge.

4.Pack the UPS in its original packaging. If the original packing is not available, ask customer service about obtaining a new set.

Pack the UPS properly to avoid damage in transit. Never use Styrofoam™ beads for packaging. Damage sustained in transit is not covered under warranty.

Include a letter with your name, RMA#, address, copy of the sales receipt, description of the trouble, your daytime phone number, and a check (if necessary).

Mark the RMA# on the outside of the package.

5.Return the UPS by insured, prepaid carrier to the address given to you by Customer Service.

APC Contact Information

USA/Canada …………..


Mexico …………………..

292-0253 /292-0255

Brazil …………………….


Worldwide ………………


Internet ………………….

Technical Support …….



Possible Cause


UPS will not turn “On”.

On/Off/Test button not

Press the On/Off/Test



button to power the UPS



and the loads.


UPS input circuit breaker

Reduce the load on the



UPS by unplugging



equipment and reset the



circuit breaker by pressing



the plunger back in.

UPS will not turn “On” or

Computer interface problem.

Disconnect the computer



interface. If the UPS now



works normally, check the



interface cable and the



attached computer.

UPS operates on-battery

UPS input circuit breaker

Reduce the load on the

even though normal line


UPS by unplugging

voltage is thought to exist.


equipment and reset the



circuit breaker by pushing



the plunger back in.

UPS beeps occasionally.

Normal UPS operation.

None. The UPS is



protecting the load.

UPS does not provide

The UPS battery is weak due

Charge the battery. The

expected back up time.

to recent outage or is near

UPS batteries require


the end of its service life.

recharging after an



extended outage. Batteries



age faster when put into



service often and when



operated at elevated



temperatures. If the battery



is near the end of its service



life, consider replacing the



battery even if the replace



battery indicator is not yet




On-lineand overload

The UPS was shutdown by

None. The UPS will restart

indicators are flashing

PowerChute® plus software.

automatically when utility



power returns.

All indicators are flashing.

Internal UPS fault.

Do not attempt to use the



UPS. Turn the UPS “Off”



and have it serviced




The UPS operates normally,

Building wiring error such as

Have a qualified electrician

but the site wiring fault

missing ground or hot to

correct the building wiring.

indicator is lit.

neutral wire reversal.



Internal UPS fault.

Do not attempt to use the

indicators only are flashing


UPS. Turn the UPS “Off”



and have it serviced




All indicators are “Off” and

The UPS is shutdown and the

None. The UPS will return

the UPS is not operating.

battery is discharged from an

to normal operation when


extended power outage.

the power is restored and



the battery has a sufficient




The replace battery light is

Weak batteries.

Allow the batteries to



recharge for at least 4



hours. If the problem



persists after recharging,



replace the batteries.


Replacement batteries not

Confirm the battery


connected properly.


The overload light is

The UPS is overloaded.

Reduce the load on the

illuminated or flashing


UPS by unplugging






1000 VA


1050 VA

1400 VA




1100 VA


Acceptable input voltage


0 - 160 VAC


Input voltage (on-lineoperation)




Output voltage




Input Over Current Protection

Resettable circuit breaker


Frequency limits (on-lineoperation)

47 - 63 Hz (auto-sensing)


Transfer time

4 ms typical, blackout response time

Maximum load

1000 VA


1050 VA

1400 VA


670 W


670 W

950 W




1100 VA





670 W


On-batteryoutput voltage


115 VAC



50 or 60 Hz, ±0.1 Hz; unless synchronized to utility



during brownout



Stepped sine-wave


Output Over Current Protection

Over-currentandshort-circuitprotected, latching


shutdown on overload


Battery type

Spill proof, maintenance free, sealed lead-acid

Typical battery life

3 to 6 years, depending on number of discharge


cycles and ambient temperature

Typical recharge time

2 to 5 hours from total discharge

Operating temperature

0 to +40° C (+32 to +104° F)

Storage temperature

-15to +45°C (+5 to +113° F)

Operating / storage relative humidity

0 to 95%, non-condensing


Operating elevation

0 to +3,000 m (0 to +10,000 ft)

Storage elevation

0 to +15,000 m (0 to +50,000 ft)

Audible noise at 1 m (3 ft)


<45 dBA


Size (H x W x D)

21.6 x 17.0 x 43.9 cm



(8.5 x 6.7 x 17.3 in.)


Weight - net (shipping)

19.3 (21.1) kg


19.3 (21.2) kg


24.1 (25.9) kg


42.5 (46.5) lb.


42.5 (46.8) lb.


53.0 (57.0) lb.

Listing, Certifications and Unlisted

UL 1778, UL 497A, CSA 107.1, FCC part 15







EMI certification

FCC/DOC Class B certified

Electromagnetic immunity

IEC 801-4level IV,801-5level III