Allied Telesis AT-FH824U-SW, AT FH824U, AT FH812U, AT-FH812U-SW User Manual

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AT-FH812u AT-FH824u AT-FH812u-SW AT-FH824u-SW

Fast Ethernet 10/100 Hubs

Version 2

Installation Guide

PN 613-10753-00 Rev G

Ethernet is a registered trademark of Xerox Corporation. All other product names, company names, logos or other designations mentioned herein are trademarks or registered trademarks of their respective owners.

Allied Telesyn International, Corp. reserves the right to make changes in specifications and other information contained in this document without prior written notice. The information provided herein is subject to change without notice. In no event shall Allied Telesyn International, Corp. be liable for any incidental, special, indirect, or consequential damages whatsoever, including but not limited to lost profits, arising out of or related to this manual or the information contained herein, even if Allied Telesyn International, Corp. has been advised of, known, or should have known, the possibility of such damages.

Agency Compliance

EMI Certification

FCC Class A (USA)

Industry Canada

Class A

European EMC

Compliance

Warning: This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause interference to radio communications. It has been tested and found to comply with the limits for a Class A digital device pursuant to Subpart B of Part 15 of FCC Rules, which are designed to provide reasonable protection against such interference when operated in a commercial environment. Operation of this equipment in a residential area is likely to cause interference, in which case the user, at his own expense, will be required to take whatever measures are required to correct the interference.

You may use shielded (STP) or unshielded twisted-pair (UTP) for RJ-45 connections - Category 3 or greater for 10 Mbps connections, and Category 5 for 100 Mbps connections.

This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.

Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada.

CE Mark Declaration of Conformance for EMI and Safety (EEC)

This is to certify that this product complies with ISO/IEC Guide 22 and EN45014.

iii

Agency Compliance

Safety Compliance

It conforms to the following specifications:

Emissions: EN55022 (1988)/CISPR-22 (1985) class A

Immunity: EN50082-1

EN60555-2 (1995) class A

EN60555-3

Warning

Do not plug a phone jack connector in the RJ-45 port. This may damage this device.

Warning

Before making connections, make sure you have the correct Cord Set. Check it (read the label on the cable) against the following specification list.

Voltage Cord Set Specifications

120 Volts UL Listed/CSA Certified Cord Set

Minimum 18 AWG; type SVT or SJT three conductor cord

Maximum length of 15 feet

Parallel blade, grounding type attachment plug rated 15A, 125V

240 Volts (North America)

230 Volts (Europe only)

UL Listed/CSA Certified Cord Set

Minimum 18 AWG; type SVT or SJT three conductor cord

Maximum length of 15 feet

Cord Set with H05VV-F cord having three conductors with mimumum diameter of 0.75 mm

IEC-320 receptacle; male plug rated 10A, 250V

Agency Compliance

Welcome to Allied Telesyn

Where to Find Web-based Guides...................................................................................................................................vii

Documentation Conventions ................................................................................................................................ ........... vii

Contacting Allied Telesyn................................................................................................................................ ...............viii

Online Support................................................................................................................................ .........................viii

Technical Support Telephone and Fax Numbers...................................................................................................viii

Technical Support E-mail Addresses...................................................................................................................... viii

Returning Products................................................................................................................................ .................... ix

FTP Server ................................................................................................................................ ................................. ix

For Sales or Corporate Information.......................................................................................................................... ix

Tell Us What You Think................................................................................................................................ ............ ix

Chapter 1

Introduction

Chapter 2

Installation

Package Contents ................................................................................................................................ ....................... 3

Pre-Installation Requirements ................................................................................................................................ .. 3

Stacking Hubs on a Flat Surface ............................................................................................................................... 4

Rack-Mounting the Hubs ................................................................................................................................ ........... 4

Connecting the Hub System................................................................................................................................ ....... 4

Making a Connection via an MDI-X Station Port..................................................................................................... 5

Connecting to the Stack's Backplane......................................................................................................................... 5

Making a Connection via the MDI Daisy-Chain Port............................................................................................... 6

Using an Optional Module ......................................................................................................................................... 9

Installing an Optional Module................................................................................................................................... 9

Using the Agent Module (AT-FH805u).................................................................................................................... 10

Using the Switch Module (AT-FH806u) .................................................................................................................. 10

Using the 100Base-FX Module (AT-FH807u) ......................................................................................................... 11

Using the 100Base-TX Module (AT-FH808u) ......................................................................................................... 11

Powering ON the Hub ................................................................................................................................ .............. 12

Verifying Port Status................................................................................................................................................ 13

Verifying System Operation................................................................................................................................ ..... 14

.................................................................................................................................................................... 1

................................................................................................................................ ...................................... 3

................................................................................................................................ ......................iii

................................................................................................................................ .........vii

Table of Contents

Chapter 3

Troubleshooting

................................................................................................................................ ........................... 15

Diagnosing Hub LEDs................................................................................................................................ .............. 15

Power and Cooling Problems.................................................................................................................................... 15

Installation Verification ................................................................................................................................ ........... 16

Cabling Verification................................................................................................................................ .................. 16

Network Adapter Verification................................................................................................................................ .. 16

RJ-45 Port and Cable Assignments ......................................................................................................................... 16

Appendix A

Technical Specifications

............................................................................................................................................ 19

Product Specifications...................................................................................................................................................... 19

Base Unit ................................................................................................................................ .................................. 19

Network Criteria................................................................................................................................ ....................... 20

AT-FH805u Agent Module ................................................................................................................................ ....... 20

AT-FH806u Switch Module................................................................................................................................ ...... 21

AT-FH807u Uplink Module...................................................................................................................................... 21

AT-FH808u Uplink Module...................................................................................................................................... 21

Appendix B

Technical Support Fax Order

...................................................................................................................................23

Incident Summary ........................................................................................................................................................... 23

Appendix C

AT-FH800 Series Installation Guide Feedback

.................................................................................................... 25

Welcome to Allied Telesyn

This guide contains instructions on how to install and configure a AT-FH800 Series Fast Ethernet Hub.

Where to Find Web-based Guides

The Allied Telesyn web site at way to access the most recent documentation and technical information for all of our products. For product guides, you can go directly to the following web page:

www.alliedtelesyn.com/support/prd_libs.htm

Document Conventions

Through out this guide, you will notice several conventions that you should become familiar with first before installing the product.

www.alliedtelesyn.com

Note

A note provides additional information.

Caution

A caution indicates that performing or omitting a specific action may result in equipment damage or loss of data.

Warning

A warning indicates that performing or omitting a specific action may result in bodily injury.

provides you with an easy

vii

Welcome to Allied Telesyn

Contacting Allied Telesyn Technical Support

There are several ways to contact Allied Telesyn technical support: online, telephone, fax or e-mail.

Online Support

Telephone and Fax

Support

You can request technical support online by filling out the Online Technical Support Form at

For Technical Support via fax, please fill out the “Technical Support Fax Order” on page 23 and send it to the appropriate location listed below.

Americas

United States, Canada, Mexico, Central America, South America Tel: 1 (800) 428-4835, option 4 Fax: 1 (503) 639-3176

Asia

Singapore, Taiwan, Thailand, Malaysia, Indonesia, Korea, Philippines, China, India, Hong Kong Tel: (+65) 381-5612 Fax: (+65) 383-3830

Australia

Tel: 1 (800) 000-880 Fax: (+61) 2-9438-4966

France

France, Belgium, Luxembourg, The Netherlands, Middle East, Africa Tel: (+33) 0-1-60-92-15-25 Fax: (+33) 0-1-69-28-37-49

www.alliedtelesyn.com/forms/support.htm

Germany

Germany, Switzerland, Austria, Eastern Europe Tel: (+49) 0130/83-56-66 Fax: (+49) 30-435-900-115

Italy

Italy, Spain, Portugal, Greece, Turkey,

Israe Tel: (+39) 02-416047 Fax: (+39) 02-419282

Japan

Tel: (+81) 3-3443-5640 Fax: (+81) 3-3443-2443

United Kingdom

United Kingdom, Denmark, Norway, Sweden, Finland Tel: (+0044) 1235-442500 Fax: (+44) 1-235-442680

E-mail Support

viii

United States and Canada

TS1@alliedtelesyn.com

Latin America, Mexico, Puerto Rico, Caribbean, and Virgin Islands

latin_america@alliedtelesyn.com

United Kingdom, Sweden, Norway, Denmark, and Finland

support_europe@alliedtelesyn.com

AT-FH800 Series Installation Guide

Returning

Products

FTP Server

Products for return or repair must first be assigned a Return Materials Authorization (RMA) number. A product sent to Allied Telesyn without a RMA number will be returned to the sender at the sender’s expense.

To obtain an RMA number contact Allied Telesyn’s Technical Support at one of the following locations:

North America

2205 Ringwood Ave San Jose, CA 95131 Tel: 1-800-428-4835, option 4 Fax: 1-503-639-3716

Latin America, the Caribbean, Virgin Islands

Tel: international code + 425-481-3852 Fax: international code + 425-483-9458

If you know the name of a specific driver that you need for an Allied Telesyn device, you can download the software by connecting directly to our FTP server at:

ftp://gateway.centre.com

At login, enter ‘anonymous’. Enter your e-mail address for the password as requested by the server at login.

European Customer Support Centre

10/11 Bridgemead Close Westmead Industrial Estate Swindon, Wiltshire SN5 7YT England Tel: +44-1793-501401 Fax: +44-1793-431099

Mexico and Puerto Rico

Tel: 1-800-424-5012, ext 3852 or

1-800-424-4284, ext 385 Mexico only: 95-800-424-5012, ext 3852 Fax: international code + 425-489-9191

For Sales or

Corporate

Information

Tell Us What You

Think

Allied Telesyn International, Corp.

19800 North Creek Parkway, Suite 200 Bothell, WA 98011 Tel: 1 (425) 487-8880 Fax: 1 (425) 489-9191

If you have any comments or suggestions on how we might improve this or other Allied Telesyn documents, you can fill out the “AT-FH800 Series Installation Guide Feedback” on page 25 and return the form to us at the address or fax number provide. You can provide feedback online by filling out the Send Us Feedback Form at

www.alliedtelesyn.com/forms/feedback.htm

Allied Telesyn International, Corp.

960 Stewart Drive, Suite B Sunnyvale, CA 94085 Tel: 1 (800) 424-4284 (USA and Canada) Fax: 1 (408) 736-0100

Chapter 1

Introduction

The AT-FH800 Series Fast Ethernet Hubs include the following models:

AT-FH812u

AT-FH824u

The AT-FH812u (shown in Figure 1) and AT-FH824u are manageable and stackable Ethernet hubs with 12 or 24 dual-speed (RJ-45) ports. One slot is used for an Optional Agent Module, and another slot for an Optional Switch Module. The 12 and 24 port AT-FH812u-SW and AT-FH824u-SW are base unit with optional switch modules installed. The AT-FH800-SW models are available in North America only.

These dual-speed hubs provide the easiest method to upgrade your network to fast Ethernet. It is not necessary to replace your existing network infrastructure. Just add an Allied Telesyn dual-speed hub to your network and attach any 10 or 100 Mbps device to any port on the hubs. These hubs provide both the standard 10 Mbps bandwidth needed for common file transfers, and a larger channel with 100 Mbps of bandwidth that is essential for relieving serious network congestion, running multimedia applications, or satisfying power users.

AT-FH812u-SW

AT-FH824u-SW

Figure 1

AT-FH812u Hub Front and Rear Panels

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