Allied Telesis AT-2911SX-LC User Manual
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AT-2911Series Adapters

Gigabit Ethernet Network Interface Cards

AT-2911SX/SC

AT-2911SX/LC

AT-2911LX/SC

AT-2911LX/LC

AT-2911SFP

AT-2911STX/SC

AT-2911STX/LC

AT-2911LTX/SC

AT-2911LTX/LC

AT-2911LX/2LC

AT-2911SX/2LC

AT-2911SFP/2

AT-2911T/2

Installation and User’s Guide

613-001705Rev. A

Copyright 2012 Allied Telesis, Inc.

All rights reserved. No part of this publication may be reproduced without prior written permission from Allied Telesis, Inc.

Microsoft and Internet Explorer are registered trademarks of Microsoft Corporation. Netscape Navigator is a registered trademark of Netscape Communications Corporation. All other product names, company names, logos or other designations mentioned herein are trademarks or registered trademarks of their respective owners.

Allied Telesis, Inc. reserves the right to make changes in specifications and other information contained in this document without prior written notice. The information provided herein is subject to change without notice. In no event shall Allied Telesis, Inc. be liable for any incidental, special, indirect, or consequential damages whatsoever, including but not limited to lost profits, arising out of or related to this manual or the information contained herein, even if Allied Telesis, Inc. has been advised of, known, or should have known, the possibility of such damages.

Electrical Safety and Emissions

Standards

This product meets the following standards:

.

U.S. Federal Communications Commission

Declaration of Conformity

Manufacturer Name: Allied Telesis, Inc.

Declares that the product: Gigabit Ethernet Network, Adapter

Model Numbers: AT-2911SX/SC,AT-2911SX/LC,AT-2911LX/SC,AT-2911LX/LC,AT-2911SFP,AT-2911STX/SC,AT-2911STX/LC,AT-2911LTX/SC,AT-2911LTX/LC,AT-2911LX/2LC,AT-2911SX/2LC,AT-2911SFP/2,AT-2911T/2

This product complies with FCC Part 15B, Class B Limits:

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device must not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Radiated Energy

Note: This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with instructions, may cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on. The user is encouraged to try to correct the interference by one or more of the following measures:

-Reorient or relocate the receiving antenna.

-Increase the separation between the equipment and the receiver.

-Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

-Consult the dealer or an experienced radio/TV technician for help.

Changes and modifications not expressly approved by the manufacturer or registrant of this equipment can void your authority to operate this equipment under Federal Communications Commission rules.

Industry Canada

This Class B digital apparatus complies with Canadian ICES-003.

Cet appareil numérique de la classe B est conforme à la norme NMB-003du Canada.

European Union Restriction of the Use of Certain Hazardous Substances

(RoHS) in Electrical and Electronic Equipment

This Allied Telesis RoHS-compliantproduct conforms to the European Union Restriction of the Use of Certain Hazardous Substances (RoHS) in Electrical and Electronic Equipment. Allied Telesis ensures RoHS conformance by requiring supplier Declarations of Conformity, monitoring incoming materials, and maintaining manufacturing process controls.

RFI Emissions

FCC Class B, EN55022 Class B, VCCI Class B, C-TICK,CE

Immunity

EN55024 Class B

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Electrical Safety

EN60950 (TUV), UL 60950-1(CULUS)

Laser Safety

EN60825

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Translated Safety Statements

Important: Theindicates that a translation of the safety statement is available in a PDF document titled “Translated Safety Statements” posted on the Allied Telesis website at:www.alliedtelesis.com/support/.

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Contents

Safety Symbols Used in this Document................................................................................................................................

14

Contacting Allied Telesis ......................................................................................................................................................

15

Chapter 1: Overview ..........................................................................................................................................................

17

Physical Description .............................................................................................................................................................

18

AT-2911 Series Single Port Adapters ...........................................................................................................................

18

AT-2911 Series Dual Port Adapters ..............................................................................................................................

19

SC Fiber Optic Connector .............................................................................................................................................

19

LC Fiber Optic Connector..............................................................................................................................................

20

Twisted Pair Copper Port ..............................................................................................................................................

20

SFP Slot ........................................................................................................................................................................

20

LEDs..............................................................................................................................................................................

21

Model Naming Conventions..................................................................................................................................................

22

Supported Operating Systems .............................................................................................................................................

23

Features ...............................................................................................................................................................................

24

Broadcom Utilities.................................................................................................................................................................

25

Teaming ........................................................................................................................................................................

25

CIM................................................................................................................................................................................

25

SNMP ............................................................................................................................................................................

25

User Diagnostics ...........................................................................................................................................................

26

Installing Broadcom Utilities ..........................................................................................................................................

26

Broadcom Documentation.............................................................................................................................................

26

Contents of Your Shipment ..................................................................................................................................................

27

Warranty Registration...........................................................................................................................................................

28

Chapter 2: Installing the Hardware ..................................................................................................................................

29

Reviewing Safety Precautions..............................................................................................................................................

30

Pre-Installation Checklist ......................................................................................................................................................

32

Replacing the Bracket ..........................................................................................................................................................

33

Installing the AT-2911 Series Adapter Card .........................................................................................................................

35

Connecting the Network Cables ...........................................................................................................................................

39

Fiber Optic Cable ..........................................................................................................................................................

39

Twisted Pair Copper Cable ...........................................................................................................................................

40

SFP Transceiver............................................................................................................................................................

40

Chapter 3: Modifying Advanced Properties ....................................................................................................................

41

Overview...............................................................................................................................................................................

42

Guidelines .....................................................................................................................................................................

42

Twisted pair copper port................................................................................................................................................

42

Accessing Advanced Properties...........................................................................................................................................

43

802.3az EEE.........................................................................................................................................................................

45

ARP Offload..........................................................................................................................................................................

47

EEE Control..........................................................................................................................................................................

48

Ethernet@WireSpeed...........................................................................................................................................................

49

Flow Control .........................................................................................................................................................................

51

Interrupt Moderation .............................................................................................................................................................

53

IPv4 Checksum Offload........................................................................................................................................................

54

Jumbo Mtu............................................................................................................................................................................

56

Large Send Offload (IPv4)....................................................................................................................................................

57

Large Send Offload v2 (IPv4) ...............................................................................................................................................

59

Large Send Offload v2 (IPv6) ...............................................................................................................................................

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Contents

 

Network Address...................................................................................................................................................................

61

NS Offload ............................................................................................................................................................................

63

Priority & VLAN.....................................................................................................................................................................

64

Receive Buffers ....................................................................................................................................................................

66

Receive Side Scaling............................................................................................................................................................

67

RSS Queues.........................................................................................................................................................................

68

Speed & Duplex....................................................................................................................................................................

70

TCP/UDP Checksum Offload (IPv4).....................................................................................................................................

72

TCP/UDP Checksum Offload (IPv6).....................................................................................................................................

74

Virtual Machine Queues........................................................................................................................................................

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VLAN ID................................................................................................................................................................................

77

VMQ Lookahead Split...........................................................................................................................................................

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VMQ VLAN Filtering..............................................................................................................................................................

79

Chapter 4: Installing the Driver Software ........................................................................................................................

81

Overview...............................................................................................................................................................................

82

Guidelines......................................................................................................................................................................

82

Installing Linux Driver ....................................................................................................................................................

82

Downloading the Driver Software .........................................................................................................................................

83

Accessing the Device Manager ............................................................................................................................................

85

Accessing Device Manager on Windows Server 2008 R2, Server 2008, Vista, or 7.....................................................

85

Accessing Device Manager on Windows Server 2003 and XP .....................................................................................

86

Installing the Driver Software................................................................................................................................................

89

Installing the Driver Software on Windows Server 2008 R2, Server 2008, Vista, or 7 ..................................................

89

Installing the Driver Software on Windows Server 2003 and XP...................................................................................

92

Updating the Driver Software................................................................................................................................................

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Updating the Driver on Windows Server 2008 R2, Server 2008, Vista, or 7 .................................................................

96

Updating the Driver on Windows Server 2003 and XP..................................................................................................

97

Chapter 5: Uninstalling the Driver Software ..................................................................................................................

101

Overview.............................................................................................................................................................................

102

Guidelines....................................................................................................................................................................

102

Uninstalling the Driver Software..........................................................................................................................................

103

Chapter 6: Troubleshooting ............................................................................................................................................

105

Troubleshooting Checklist...................................................................................................................................................

106

Checking a Port LED on the Adapter..................................................................................................................................

107

Testing Network Connectivity .............................................................................................................................................

108

Software Problems and Solutions.......................................................................................................................................

109

Microsoft Remote Installation Service (RIS) Instructions.............................................................................................

109

Windows Server 2003 .................................................................................................................................................

109

Miscellaneous..............................................................................................................................................................

109

Appendix A: Specifications ............................................................................................................................................

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Physical and Power Specifications .....................................................................................................................................

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Environmental Specifications..............................................................................................................................................

112

Power Specifications...........................................................................................................................................................

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Performance Specification..................................................................................................................................................

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Optical Specifications..........................................................................................................................................................

114

Appendix B: Cleaning Fiber Optic Connectors .............................................................................................................

115

Overview.............................................................................................................................................................................

116

Cleaning Fiber Optic Connectors Using a Cartridge-Type Cleaner....................................................................................

117

Cleaning Fiber Optic Connector Using a Swab ..................................................................................................................

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Figures

Figure 1: AT-2911SX/SC Adapter ........................................................................................................................................

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Figure 2: AT-2911LTX/LC Adapter.......................................................................................................................................

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Figure 3: SC Fiber Optic Connector .....................................................................................................................................

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Figure 4: LC Fiber Optic Connector......................................................................................................................................

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Figure 5: Twisted Pair Cable Port.........................................................................................................................................

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Figure 6: Pin and RJ-45 Connector Pin Layout ....................................................................................................................

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Figure 7: SFP Slot ................................................................................................................................................................

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Figure 8: AT-2911 Model Naming Conventions....................................................................................................................

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Figure 9: Removing the Low-Profile Bracket ........................................................................................................................

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Figure 10: Fastening Screws onto Standard Bracket ...........................................................................................................

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Figure 11: Removing the PC Cover......................................................................................................................................

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Figure 12: Removing the Faceplate From PCIe Slot............................................................................................................

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Figure 13: Inserting the Network Adapter Card ....................................................................................................................

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Figure 14: Securing the Adapter Card..................................................................................................................................

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Figure 15: Properties Window ..............................................................................................................................................

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Figure 16: Advanced Properties Window .............................................................................................................................

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Figure 17: 802.3az EEE Page ..............................................................................................................................................

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Figure 18: ARP Offload Page ...............................................................................................................................................

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Figure 19: EEE Control Page ...............................................................................................................................................

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Figure 20: Ethernet@WireSpeed Page ................................................................................................................................

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Figure 21: Flow Control Page...............................................................................................................................................

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Figure 22: Interrupt Moderation Page...................................................................................................................................

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Figure 23: IPv4 Checksum Offload Page .............................................................................................................................

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Figure 24: Jumbo Mtu Page .................................................................................................................................................

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Figure 25: Large Send Offload (IPv4) Page .........................................................................................................................

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Figure 26: Large Send Offload v2 (IPv4) Page.....................................................................................................................

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Figure 27: Large Send Offload (IPv6) Page .........................................................................................................................

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Figure 28: Network Address Page........................................................................................................................................

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Figure 29: NS Offload Page .................................................................................................................................................

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Figure 30: Priority & VLAN Page ..........................................................................................................................................

64

Figure 31: Receive Buffers Page..........................................................................................................................................

66

Figure 32: Receive Side Scaling Page .................................................................................................................................

67

Figure 33: RSS Queues Page ..............................................................................................................................................

68

Figure 34: Speed & Duplex Page .........................................................................................................................................

70

Figure 35: TCP/UDP Checksum Offload (IPv4) Page ..........................................................................................................

72

Figure 36: TCP/UDP Checksum Offload (IPv6) Page ..........................................................................................................

74

Figure 37: Virtual Machine Queues Page.............................................................................................................................

76

Figure 38: VLAN ID Page .....................................................................................................................................................

77

Figure 39: VMQ Lookahead Split Page ................................................................................................................................

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Figure 40: VMQ VLAN Filtering Page...................................................................................................................................

79

Figure 41: Software Downloads Search Result Example.....................................................................................................

83

Figure 42: Specifying the Folder for Unzipped Files.............................................................................................................

84

Figure 43: System Window on Windows Server 2008 R2, Server 2008, Vista, and 7 .........................................................

85

Figure 44: Device Manager Window on Windows Server 2008 R2, Sever 2008, Vista, and 7 ............................................

86

Figure 45: System Properties Window on Windows Server 2003 and XP ...........................................................................

87

Figure 46: Hardware Page on Windows Server 2003 and XP..............................................................................................

87

Figure 47: Device Manager Window on Windows Server 2003 and XP...............................................................................

88

Figure 48: Ethernet Controller on Windows Server 2008 R2, Server 2008, Vista, and 7 .....................................................

90

Figure 49: Update Driver Software Window on Windows Server 2008 R2, Server 2008, Vista, and 7 ................................

90

Figure 50: Update Device Software Window on Windows Server 2008 R2, Server 2008, Vista, and 7...............................

91

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Figures

 

Figure 51: Update Device Software Window on Windows Server 2008 R2, Server 2008, Vista, and 7...............................

92

Figure 52: Ethernet Controller on Windows Server 2003 and XP.........................................................................................

93

Figure 53: Hardware Update Wizard 1 .................................................................................................................................

93

Figure 54: Hardware Update Wizard 2 .................................................................................................................................

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Figure 55: Hardware Update Wizard 3 .................................................................................................................................

95

Figure 56: Hardware Update Wizard 4 .................................................................................................................................

95

Figure 57: Device Manager with an Expanded List on Windows Server 2008 R2, Server 2008, Vista and 7 ......................

97

Figure 58: Network Adapters on Windows Server 2003 & XP..............................................................................................

98

Figure 59: Confirm Device Uninstall Window......................................................................................................................

103

Figure 60: Command Window with ping displayed.............................................................................................................

108

Figure 61: Ferrule in an SC Connector Plug.......................................................................................................................

116

Figure 62: Unclean and Clean Ferrule................................................................................................................................

116

Figure 63: Cartridge Cleaner ..............................................................................................................................................

117

Figure 64: Rubbing the Ferrule Tip on the Cleaning Surface .............................................................................................

117

Figure 65: Lint-Free and Alcohol-Free Swabs ....................................................................................................................

119

Figure 66: Cleaning a Recessed Ferrule ............................................................................................................................

119

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