Alliance Laundry Systems DRY2038N User Manual
for your frontload washer
Inside . . .
Safety Information . . . 3
Operation . . . . . . . . . . . 6
Clothing Care . . . . . . . 18
Maintenance . . . . . . . 27
Troubleshooting . . . .30
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Part No. 802753R2
WA R N I N G
For your safety and to reduce the risk of fire or an explosion, do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance.
Explanation of Safety
Throughout this manual and on machine decals, you will find precautionary statements (“DANGER,” “WARNING,” and “CAUTION”) followed by specific instructions. These precautions are intended for the personal safety of the operator, user, servicer, and those maintaining the machine.
D A N G E R
Indicates an imminently hazardous situation that, if not avoided, will cause severe personal injury or death.
WA R N I N G
Indicates a hazardous situation that, if not avoided, could cause severe personal injury or death.
C A U T I O N
Indicates a hazardous situation that, if not avoided, may cause minor or moderate personal injury or property damage.
Additional precautionary statements (“IMPORTANT” and “NOTE”) are followed by specific instructions.
IMPORTANT: The word “IMPORTANT” is used to inform the reader of specific procedures where minor machine damage will occur if the procedure is not followed.
NOTE: The word “NOTE” is used to communicate installation, operation, maintenance or servicing information that is important but not hazard related.
Important Safety Instructions
Save These Instructions
WA R N I N G
To reduce the risk of fire, electric shock, serious injury or death to persons when using your washer, follow these basic precautions:
1.Read all instructions before using the washer.
2.Refer to the Grounding (Earthing) Informationin the Installation Instructions for the proper grounding (earthing) of the washer.
3.Do not wash articles that have been previously cleaned in, washed in, soaked in, or spotted with gasoline,
4.Do not add gasoline,
© Copyright 2008, Alliance Laundry Systems LLC
All rights reserved. No part of the contents of this book may be reproduced or transmitted in any form or by any means without the expressed written consent of the publisher.
5.Under certain conditions, hydrogen gas may be produced in a hot water system that has not been used for two weeks or more.
HYDROGEN GAS IS EXPLOSIVE. If the hot water system has not been used for such a period, before using a washing machine or combination
6.Do not allow children to play on or in the washer. Close supervision of children is necessary when the washer is used near children. This is a safety rule for all appliances. This appliance is not intended for use by young children or infirm persons without supervision. Young children should be supervised to ensure that they do not play with the appliance.
7.Before the washer is removed from service or discarded, remove the door to the washing compartment.
8.Do not reach into the washer if the wash drum is moving.
9.Do not install or store the washer where it will be exposed to water and/or weather.
10.Do not tamper with the controls.
11.Do not repair or replace any part of the washer, or attempt any servicing unless specifically recommended in the usermaintenance instructions or in published
12.To reduce the risk of an electric shock or fire, DO NOT use an extension cord or an adapter to connect the washer to the electrical power source.
13.Use your washer only for its intended purpose, washing clothes.
14.ALWAYS disconnect the washer from electrical supply before attempting any service. Disconnect the power cord by grasping the plug, not the cord.
15.Install the washer according to the Installation Instructions. All connections for water, drain, electrical power and grounding (earthing) must comply with local codes and be made by licensed personnel when required. Do not do it yourself unless you know how!
16.To reduce the risk of fire, clothes which have traces of any flammable substances such as vegetable oil, cooking oil, machine oil, flammable chemicals, thinner, etc. or anything containing wax or chemicals such as in mops and cleaning cloths, must not be put into the washer. These flammable substances may cause the fabric to catch on fire by itself.
17.Do not use fabric softeners or products to eliminate static unless recommended by the manufacturer of the fabric softener or product.
18.Keep your washer in good condition. Bumping or dropping the washer can damage safety features. If this occurs, have your washer checked by a qualified service person.
19.Replace worn power cords and/or loose plugs.
20.Be sure water connections have a
21.Loading door MUST BE CLOSED any time the washer is to fill, tumble or spin. DO NOT
22.Check washer for water leaks after each use. If water is found, turn off the water supply and call for service immediately. Don’t use washer until it is repaired by an authorized service agent.
23.If the washer’s volume or type of sound changes from what is normally heard, call an authorized service agent immediately to prevent possible damage to other components.
24.Never start a cycle and leave the property without first checking to make sure the wash cycle is complete.
25.Always read and follow manufacturer’s instructions on packages of laundry and cleaning aids. Heed all warnings or precautions. To reduce the risk of poisoning or chemical burns, keep them out of the reach of children at all times (preferably in a locked cabinet).
26.Always follow the fabric care instructions supplied by the garment manufacturer.
27.Never operate the washer with any guards and/or panels removed.
28.DO NOT operate the washer with missing or broken parts.
30.Failure to install, maintain, and/or operate this machine according to the manufacturer's instructions may result in conditions which can produce bodily injury and/or property damage.
31.Replace washer fill hoses every five years.
32.If unit is a stacked washer and dryer, do not operate washer and dryer if the the units have been separated.
NOTE: The WARNING and Important Safety Instructions appearing in this manual are not meant to cover all possible conditions and situations that may occur. Observe and be aware of other labels and precautions that are located on the machine. They are intended to provide instructions for safe use of the machine. Common sense, caution and care must be exercised when installing, maintaining, or operating the washer.
Always contact your dealer, distributor or service agent about any problems or conditions you do not understand.
Prepare Wash Load
Empty Pockets and Cuffs
Make sure all pockets are empty and turn them inside out. One bobby pin, metal or plastic toy, nail or sharp object in a load can catch laundry, cause tears and plug the pump. Facial tissue left in a pocket will produce extreme “lint”. A crayon or lipstick in a wash load may cause stains that cannot be removed. Roll down cuffs and shake out grass, sand and gravel.
Mend Rips and Tears
Little holes can become bigger in the washer. Mend holes and tears before placing garments in the washer.
Close Zipper and Fasten Hooks
These can catch on garments in a wash load and tear them. Tie belts and sashes so they won’t wind around clothes.
Put Small Items in Bag
Small items such as baby socks may get stuck around the door. Put them inside a mesh garment bag.
Check For Colorfastness
Squeeze a portion of garment in warm or hot sudsy water. If the color bleeds or runs, wash the item separately in cold water.
Different items use different wash cycles and temperatures. Always follow the manufacturer’s care label. Proper sorting is easy if you follow a few guidelines:
1. Sort by Color:
Separate items into loads of
whites, darks, lights and non-
2.Sort by Fabric and Construction: Separate items into loads of cottons/linens, permanent press, synthetics/blends/poly knits, and delicates.
3.Sort by Temperature:
Separate items into loads that can be washed in cold, warm or hot water.
4.Sort by Type and Amount of Soil:
Heavily soiled clothes will need extra treatment. Lightly soiled clothes can become dingy if washed with heavily soiled items.
5.Sort Lint “Shedders” From Lint “Receivers”:
Some fabrics attract lint and should not be washed with
Lint receivers are synthetics, permanent or durable press, knits (including socks), corduroy, and other smooth fabrics.
Pretreat shirt collars and cuffs with a pretreat product or liquid detergent when placing them in the washer. Before washing, treat special stains individually. Refer to Stain Removal section for procedures on treating specific stains.
WA R N I N G
Do not wash or dry items soiled with vegetable or cooking oils. Some oils may remain after washing and may cause the fabric to catch on fire by itself.
Loading the Washer
•Load items by the amount of space they take up, not by their weight. Mix large and small items in a load to get the best washing results.
•Load items loosely into the wash drum. The bulk of the clothes rather than the weight will determine load size.
•Use the HANDWASH/DELICATE cycle for bulky items such as blankets and comforters. The cycle includes 12 minutes of gentle agitation to clean items delicately and thoroughly. The extra rinse cycle may be selected to ensure complete removal of soap residue. A final spin extracts the moisture at a low speed to maintain the load’s balance and minimize wear to the articles.
•Load sizes vary. Small and large items should be washed together to create a balanced load. If washing a large item, two bath towels should be added to even the load.
•Smaller loads can create an unbalanced condition and cause premature wear on the washer. Do not hesitate to fill the entire inner drum of the washer. The load will compress a great deal when wet. This allows room for proper tumbling.
•The washer will automatically adjust the water level to the type and size of the load during any fill.
Boosted Hot Water (on select models only)
The Boosted Hot Wash will boost the water temperature in the tub to 140°F (60°C) and is useful for improved cleaning of some loads. The red HEATING light will light up when heating. The cycle will not advance until 140°F (60°C) has been reached.
The time needed to reach this temperature may add an additional 30 to 60 minutes to the cycle time. Hot water is the most effective for cleaning but it is not recommended for all fabric types (read labels).
NOTE: The Boosted Hot Wash can be turned off by changing the cycle selector knob to OFF and restarting a cycle with a different water temperature setting.
The Hot Wash temperature is determined by the actual temperature of the hot water supplied to the washer. For models with Boosted Hot Wash, the heater element will not be on. Hot water is the most effective for cleaning, but it is not recommended for all fabric types (read labels).
The Warm Wash is useful for providing a thorough cleaning on lightly soiled clothing without damaging fabric or adding to color fading.
The Warm Rinse is useful in preventing wrinkles on certain fabrics. Check labels for fabric manufacturer’s recommendations.
The Cold Wash is ideal for delicate items. Although its cleaning abilities are not as great with hot or warm water, it is useful for colors that bleed easily and for sensitive fabrics.
The Cold Rinse is optional in every cycle and is the most beneficial for fabrics. Cold rinses reduce wrinkling and color fading. In addition, cold rinses will save money and energy.
Wash Temperature Guide
NOTE: In wash temperatures colder than 60oF (16oC), detergents do not dissolve well. This may cause ineffective cleaning, or lint and residue to form.
NOTE: Always follow manufacturer’s care labels.
Sturdy whites and colorfast items
Best cleaning for heavily soiled
(select models only)
(approximately 140°F [60°C])
Heavily soiled items
Best for sanitizing
Sturdy whites and colorfast items
Best cleaning for soiled items
(approximately 120°F [49°C]
Good for sanitizing
or as determined by outside
hot water supply)
Rinsing of some items
Reduces wrinkling in permanent
(approximately 100º F [38°C])
Light and moderately soiled items
Reduces shrinking in knits
• Silks, woolens, nylon, acrylic
Rinsing of most items
(approximately 60º F [16°C])
Reduces color fading
Extra delicate clothing
You can save energy when washing by following a few guidelines:
1.Heating water accounts for the greatest energy expense when washing. Save on heating water by using warm or cold washes as well as cold rinses.
2.Wash full loads, but do not overload.
Operating Your Washer
WA R N I N G
To reduce the risk of fire, electric shock, serious injury or death to persons, read the Safety Information section before operating your washer.
NOTE: Always follow manufacturer’s care labels.
Determine Proper Cycle
NOTE: The cycle times might be longer if a Boosted Hot Wash, if available, is selected.
Use for sturdy items, like play or work clothes, towels,
Permanent Press Cycle
Use for permanent press items and synthetics. This cycle includes a wash tumble of 20 minutes. The cycle has two rinses with an optional third rinse. The final spin starts with a
Wash delicate items usually washed by hand on this cycle. The cycle includes a wash tumble of 12 minutes. The cycle has two rinses with an optional third rinse. The final spin extracts moisture at a low spin for four minutes. The total cycle time is approximately 30 minutes without the extra rinse.
Rinse & Spin Cycle
Use to quickly rinse items. The rinse is followed by a high spin. The total cycle time is approximately 12 minutes.
Spin Only Cycle
Use to extract water from wet items. This cycle uses the high spin. The total cycle time is approximately 10 minutes.
Use to stop a cycle or change cycles.
This optional setting is useful for detergent sensitive skin. By pressing the “EXTRA RINSE” button to “ON,” the REGULAR, PERMANENT PRESS and DELICATE cycles will each provide an additional rinse.
To Wash Clothes
IMPORTANT: Before using your new washer, make sure the washer cord is plugged into an appropriate electrical outlet that has the proper grounding (earthing) and polarity. Refer to the washer nameplate and Installation Instructions for proper voltage and Hertz the washer is designed to operate on. Refer toContact Information section for nameplate location. Make sure the washer hoses are connected to the hot and cold water faucets, and that the faucets are turned on. Be sure the drain hose is not kinked and is inserted into a drain. Refer to the INSTALLATION INSTRUCTIONS for details of proper washer installation.
IMPORTANT: Prior to first wash, use an all purpose cleaner, or a detergent and water solution, and a damp cloth to remove shipping dust from inside of wash drum.
1.Get the clothes ready for washing. Empty pockets and cuffs. Sort items into separate loads. Pretreat stains and heavily soiled areas.
NOTE: High efficiency (HE) detergents are designed especially for frontload washers to reduce oversudsing and maximize cleaning results.
Look for the HE logo or “high efficiency” on the detergent’s label.
IMPORTANT: If using
3.Load clothes into wash drum. (18 pounds [8.1 kg] maximum dry clothes load.) Refer to section on Load Sizes.
NOTE: Small items such as baby socks may get caught around the door. Place these articles inside a mesh garment bag.
IMPORTANT: Remove all sharp objects from laundry to avoid tears and rips to items during normal machine operation.
2.Measure and add low sudsing, high efficiency (HE) detergent, fabric softener and bleach to the dispenser drawer. Refer to section on Using Your Dispenser Drawer. Follow instructions on detergent package for amount to use.