Alcatel-Lucent IPTOUCH 600, IPTOUCH 300 User Manual

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Alcatel-Lucent IPTOUCH 600, IPTOUCH 300 User Manual

Alcatel OmniPCXEnterprise

Mobile IPTouch 300/600

User manual

How

Introduction

Thank you for choosing a telephone from the mobile IP Touch range manufactured by Alcatel. Your telephone has a new ergonomic layout for more effective communication.

IPTouch 300

How to use this guide

c ab 2

jkl 5

3def

mno 6

Lift the receiver.

Hang up.

Numeric keypad.

Alphabetic keypad.

Up-down navigation keys: used to navigate within the menus or in a text zone when entering characters.

Means that the function is subject to programming. If necessary, contact your installer. These symbols can be supplemented by small icons or text.

IPTouch 600

3

1.

2.

3.

4.

5.

Contents

Getting to know your telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.6 Using your telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.7

1.1 Switch on your telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.7 1.2 Switch off your telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.7 1.3 Making a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.7 1.4 Receiving a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.8 1.5 Calling your correspondent by name (company directory) . . . . . . . . . . . . . . . . . . . . . . . p.8 1.6 Make a call using the personal phone book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.8 1.7 Redialling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.8 1.8 Make a call-back request to a busy number. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.8 1.9 Sending DTMF signals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.8 1.10 Mute, so that your correspondent cannot hear you . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.8

During a conversation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.9

2.1 Making a second call during a conversation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.9 2.2 Answering a second call during a conversation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.9 2.3 Switching between calls (Broker call). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.9 2.4 Transferring a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.9 2.5 Three-way conference with internal and/or external correspondents (conference). . . . p.10 2.6 Placing a call on hold (hold) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.10 2.7 Placing an outside call on hold (parking) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.10 2.8 Adjust audio volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.10 2.9 Barring the reception of a new call during communication. . . . . . . . . . . . . . . . . . . . . . . . p.11 2.10 Intrusion into an internal conversation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.11

Sharing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.12

3.1 Answering the general bell . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.12 3.2 Call pick-up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.12 3.3 Hunting groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.12 3.4 Answering a call on your pager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.13 3.5 Calling a correspondent on his/her loudspeaker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.13 3.6 Sending a written message to an internal correspondent . . . . . . . . . . . . . . . . . . . . . . . . . p.13 3.7 Send a voice message copy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.13 3.8 Sending a recorded message to a number / a distribution list . . . . . . . . . . . . . . . . . . . . . p.14

Keep in touch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.15

4.1 Diverting calls to another number (immediate diversion). . . . . . . . . . . . . . . . . . . . . . . . . p.15 4.2 Diverting your calls to your voice message service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.15 4.3 When you return, consult recorded messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.15 4.4 Forwarding your calls from the receiving terminal (“Follow me”) . . . . . . . . . . . . . . . . . . p.15 4.5 Cancelling all diversions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.16 4.6 Diverting calls when your line is busy (divert if busy) . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.16 4.7 Do not disturb . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.16 4.8 Leaving a recorded message for internal callers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.16 4.9 Consulting written messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.17

Managing your charges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

p.18

5.1 Charging your calls directly to business accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.18 5.2 Finding out the cost of an outside call made for an internal user from your terminal. . . p.18

6.

Programming your telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.19

6.1 Initializing your voice mailbox. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.19 6.2 Modify the password for your voice mailbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.19 6.3 Customising your voice greeting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.19 6.4 Modify the password for your phone set. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.19 6.5 Configuring the telephone ringer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.19 6.6 Adjusting screen brightness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.20 6.7 Selecting language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.20 6.8 Programming your personal directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.20 6.9 Programming an appointment reminder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.20 6.10 Lock / unlock your telephone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.20 6.11 Configure the set according to the background noise (Noise mode). . . . . . . . . . . . . . . . p.21 6.12 Activate/deactivate the Key tones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.21 6.13 Activate/deactivate the Warning tones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.21

Batteries and chargers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.22

6.14 Batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.22 6.15 Desktop Charger . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.22 6.16 Dual Chargers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.22 6.17 The Gang Charger - only on Mobile IPTouch 600. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.23 6.18 Cleaning the Chargers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.23

Push to Talk (Mobile IP Touch 600 only) . . . . . . . . . . . . . . . . . . . . . . . . . p.24

6.19 Selecting a channel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.24 6.20 Initiating a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.24 6.21 Receiving a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.24 6.22 Change PTT volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.24 6.23 Muting a PTT call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.24 6.24 Incoming PBX call during a PTT call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.24 6.25 Incoming PBX call during a PTT call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.24 6.26 Making a PBX call during a PTT call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.24

Guarantee and clauses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.25

5

Getting to know your telephone

Telephone Navigation

Redial list

 

 

 

 

 

Up-down navigation keys: used to navigate within the menus or in a text zone when ente-

 

 

 

 

 

 

 

 

Appointment

 

 

 

 

 

 

ring characters.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Lock

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Functions accessible from the 'Menu' key

 

 

 

 

 

Set idle:

Configure the set (personal assistant, display,

During a conversation:

 

 

 

 

 

 

 

Make a second call

 

 

 

 

 

Settings

 

ring tone, voice mail, etc.)

 

Enquiry call

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Redial list

Call back on the last 8 number dialled

Record

Appointment

Programming an appointment reminder

Send DTMF

 

 

 

 

 

Lock / unlock your telephone

 

 

 

 

 

 

Lock

 

 

 

Forbid camp on

 

 

 

 

 

 

 

 

Access the different messaging services

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Messaging

 

 

 

(texts, voice and callback requests)

 

 

 

 

 

Divert your calls to another number. (imme-

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

diate forwarding, forward to voice mail,

 

Forward

 

 

 

 

 

 

forward to bleeper)

 

 

 

 

 

 

 

 

 

 

Accessing recent calls made and unanswered

 

 

 

 

 

 

 

 

 

 

 

Events

 

 

 

external calls

 

 

 

 

 

Access your personal directory

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Personal directory

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

.

Other features can be accessed depending on the configuration of the system.

Recording the current conversation

Sending DTMF signals

Barring the reception of a new call during communication

OK

OK key: used to validate your choices and options while programming or configuring.

RET

'Ret' key: to move up one level during a communication.

C

'C' key: to correct a character entered.

Bis

'Redial' keyTo access the 'Redial' function.

'Call by Name' key: to call your correspondent by name.

Push-to-Talk key: to activate the Push-to-Talk function and make Push-to-Talk calls.

Push to Talk

MIPT 300

MIPT 600

Audio keys

Hang-up key: to terminate a call.

Off-hook key: to call a correspondent or answer a call.

Mute key so that your correspondent can no longer hear you.

FCN

During a conversation: Press the FCN key to activate the 'Mute' function.

 

To adjust the loudspeaker or handset volume up or down.

 

Function keys

 

 

'Menu' key is used to access various functions of the set (programming, operation, etc.).

 

MENU

The functions that can be accessed during a communication and not during a communication are different.

 

 

6

FCN

'FCN' key: to access the set local configuration (ringing, contrast, etc.)

 

 

1 Using your telephone

1.1

Switch on your telephone

Press the on/off-hook key until you hear two beeps.

1.2

Switch off your telephone

Press the off/on-hook key until you hear a beep (the telephone must not be in communication).

1.3

Making a call

c

def

 

c

def

ab

3

 

2

3

2

OR

no

 

n

 

 

o

 

 

m

 

m

 

jkl

jkl

6

 

6

5

 

 

5

 

dial directly

lift the

number

the number

receiver

required

for your call

 

 

 

To make an external call, dial the outside line access code before dialling your correspondent's number. 9 is the default code for an outside line.

For the operator, dial '0' (by default).

1.4

Receiving a call

lift the receiver

1.5

Calling your correspondent by name (company directory)

press the 'call by name' key

1.6

Make a call using the personal phone book

MENU

Personal directory OK

1.7

Redialling

Redialling the last number dialled (redial)

c

def

 

 

ab

 

OK

2

3

OR

 

 

mno

 

jkl

 

 

6

 

 

5

 

 

 

press the

select the

start the call

programmed key

contact to call

 

directly (0 to 9)

 

 

Bis

last number redial

 

'redial' key(short press)

Call back on the last 8 number dialled

MENU

Rediallist

OK

OK

 

 

 

 

select the no. in the last

start the call

ten issued

7

Using your telephone

1.8 Make a call-back request to a busy number

the number you are calling is

 

¤Callback

OK

busy

MENU

 

 

 

 

1.9

Sending DTMF signals

During a conversation you sometimes have to send DTMF signals, such as with a voice server, an automated attendant or a remotely consulted answering machine.

during a

 

Send DTMF

OK

conversation

MENU

 

 

 

 

to activate

The function is automatically cancelled when you hang up.

1.10 Mute, so that your correspondent cannot hear you

You can hear your correspondent but he/she cannot hear you:

during a

 

your correspondent no longer

FCN

hears you and the icon x is

conversation

 

shown on the set display

 

 

 

 

 

press the fcn key

your correspondent hears you again FCN and the icon x disappears from the

set display

press the fcn key again

8

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