Alcatel-Lucent 306A User Manual

1.57 Mb

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Your cellphone ..........




Navigation key

Confirm an option (press the middle of the key)

Access music player (long keypress)


Send a call

Access call memory (Redial) (short keypress)

Quick Start Guide


Navigation key (1):

Switch on/Switch off the cellphone (long keypress)


End call
















Menu/Confirm an

Return to the main screen


















Left softkey



















Right softkey









Access your voicemail (long keypress)


















For more information about how to use the cellphone, please go

Left softkey

Right softkey

In Edit mode:

to to download complete user




Short keypress: access the language list

manual (English version only). Moreover, from the website you

Answer/Send call


can also consult FAQ (English version only).



Switch on/


Long keypress: enter zero



Call memory







Switch off










In Edit mode:







End call







Switch on/off


- Short keypress: change input methods









Long keypress: access the Symbols table







LED torch










(long keypress)

Vibration alert

Switch on/off the Torch (long keypress)










Prolonged exposure to music at full volume on the music





player may damage the listener's hearing. Set your





cellphon e










recommended by TCT Mobile Limited and its affiliates.





From main screen

-Short keypress: #

-Long keypress:activate/deactivate the vibrate mode In Edit mode:

-Short keypress: (space)

- Long keypress: add a word

Camera key: access "Camera" (short keypress)

1.2Main screen icons

Battery charge level.

Vibration alert: your cellphone vibrates, but neither rings nor beeps except for the alarms.

Headset connected.

Call forwarding activated: your calls are forwarded.

Alarm clock programmed.

Voicemail message arrived.

FM radio is on.

Missed calls.

WAP alerts (1).


GPRS active connection status (Blue - Activated).

Level of network reception.

Reception of a MMS in progress.

Sending a message.

Unread MMS.

Silence mode: your cellphone neither rings, beeps nor vibrates except for the alarms.

Message unread.

Message list is full: your terminal cannot accept any new messages. You must access the message list and delete at least one message on your SIM card.

SIM card unavailable.

Memory card scanning completed.

Flight mode.

2Getting started ......... Charging the battery

2.1 Set-up

Removing and installing the back cover

Installing and removing the battery

Inserting and removing the SIM Card

Place the SIM card with the chip facing downwards and slide it into its housing. Make sure that it is correctly inserted.To remove the card, press it and slide it out.

Connect the battery charger to your cellphone and mains socket respectively

The charging may take about 20 minutes to start if the battery is flat.

Be careful not to force the plug into the socket.

Make sure the battery is correctly inserted before connecting the charger.

The mains socket must be near to the cellphone and easily accessible (avoid electric extension cables).

When using your cellphone for the first time, charge the battery fully (approximately 3 hours).You are advised to fully charge the battery ( ).

To reduce power consumption and energy waste, when battery is fully charged, disconnect your charger from the plug; reduce the backlight time, etc.

The charge is complete when the animation stops.

2.2Power on your cellphone

Hold down the key until the cellphone powers on.

2.3Power off your cellphone

Hold down the key from the main screen.



3.1Making a call

Dial the desired number then press the key to place the call. If you make a mistake, you can delete the incorrect digits by pressing the right softkey.

To hang up the call, press the key.

Making an emergency call

If your cellphone is covered by the network, dial emergency number and press the key to make an emergency call.This works even without a SIM card and without typing the PIN code or unlocking the keypad.

3.2Calling your voicemail (1)

To access your voicemail, hold down the key.

3.3Receiving a call

When you receive an incoming call, press the key to talk and then hang up using thekey.

3.4Available functions during the call

During a call, you can use your directory, your calendar, short messages, etc. without losing your correspondent by pressing the key.

(1) Contact your network operator to check service availability.

English - CJB22BBALAAB


(1) Depending on your network operator.


4Directory .........

4.1Consulting your directory

To access the directory from the main screen, press thekey and select theicon from the menu.

4.2Adding a contact

Select the directory in which you wish to add contact, press the "Options" softkey, select "Add contact".


5.1Create message

From the main menu select "Messages " to create text/multimedia message.Youcan type a message and you can also modify a predefined message inTemplates or customize your message by adding pictures, photos, sounds, titles, etc (only available while editing a MMS). While writing a message, select "Options" to access all the messaging options.You can save your messages that you send often toDrafts orTemplates (MMS only).

Specific letters (accent) will increase the size of the SMS, this may cause multiple SMS to be sent to your recipient.




From the main screen, select the icon menuand select the function of your choice in order to customize your cellphone:

Color, Display, Clock, Keys, Call memory, Call settings, More settings…

7Tools ..................


Once you enter this menu from "Tools", there is amonthly-viewcalendar for you to keep track of importa nt meetings, appointments, etc. Days with events entered will be marked in color.


Your cellphone has a built-inalarm clock with a snooze feature.


Hold down the key to get the decimal point. Confirm with thekey or the left softkey.


Unit converter and Currency converter.


To light in darkness, you may activate "Torch" by below operations:

Long press key to activate it; long presskey to deactivate it (in idle screen).

Access to Menu and select "Tools" and choose "Torch".


(1) Depending on your network operator.


7.6Morse Code

You may express yourself thanks to torch flashing, it will use Morse code.

Access to "Tools" and choose "Morse code", select your words and flash it.

The torch will flash special sequence in short time, if people can understand Morse code, they will get the meanings.

7.7Voice memo

This feature enables you to record a call by selecting "Voice memo" while communicating. To record a sound, select "Voice memo", then "New record".

7.8Fake call

This program enables you to call yourself by simulating a caller number/name, ringtone, contact photo at a scheduled time. It helps you to politely escape from social situations at any time you wish.This call can be rejected by key.

Settings Predefined settings of Caller name/number, Call time, Ringtone, Image (Contact photo).

Activate Activate a fake call by "Tools\Fake call\Activate" or by a long press of thekey on the main screen. The call will then be made at the predetermined time.

7.9File manager

You will have an access to all audio and visual files stored in cellphone in File manager.

7.9.1My audios

Choose an audio for an incoming call, a message alert, power on/off ringtone.



7.9.2My images

You can select an image or a photo as wallpaper or the Power ON/OFF display.

7.9.3My creations

This feature stores all the photos captured by your cellphone.

7.9.4Unknown files

Store files of unsupported format.

7.9.5Formats and compatibility

-Sounds: midi, amr,MP3, ...

-Images: jpg, gif

7.9.6Memory card

You will have access to all files stored in memory card here.

Insert the memory card

To release the microSD card holder,slide it in the direction of the arrow and lift it. Then insert the microSD card with the golden contact downward. Finally, turn down the microSD holder and slide it in the opposite direction to lock it.

7.10 Memory status

It will indicate how much space is used and how much is currently free on your cellphone or memory card.



7.11 My shortcuts

Access the shortcuts already programmed. To programme new shortcuts: select "My shortcuts" if you want to create a quick access to a function, Directory, or WAP Bookmarks, etc.


Access Wap options: Homepage, Bookmarks, Recent pages, Offline pages, Go to URLand Profiles.


10Camera .............

Your cellphone is fitted with a camera for taking photos that you can use in different ways:

-store them in your "File manager".

-send them in a multimedia message (MMS) to a cellphone.

-customize your main screen.

-select them as incoming call image to a contact in your directory.

9Fun .......................

9.1Music player

Access this feature from the main menu by selecting "Music player".

9.2FM Radio

Your cellphone is equipped with an FM radio (1) with RDS functionality.You can use the application as a traditional FM radio with automatic tuning and saved channels or with parallel visual information related to the radio program on the display, if you tune to stations that offerVisual Radio service.You can listen to it while running other applications.


Your Alcatel cellphone may include some games.

(1)The quality of the radio depends on the coverage of the radio station in that particular area.


ALCATEL is a trademark of Alcatel-Lucentand used under license by TCT Mobile Limited.

All rights reserved © Copyright 2011

TCT Mobile Limited.

TCT Mobile Limited reserves the right to alter material or technical specification without prior notice.


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With this menu, you may personalize ringtones for different events and environments.

12Services ............

Contact your network operator to check service availability.

13Latin input mode .....

To write messages, there are two writing methods:

-Normal: this mode allows you to type a text by choosing a letter or a sequence of characters associated with a key.

-Predictive with the eZi mode: this mode speeds up the writing of your text.

-key in edit mode

Short keypress: access the language list

Long keypress: enter zero


Telephone warranty ........

Yourcellphone is warranted against any defect or malfunctioning which may occur in conditions of normal use during the warranty period of twelve (12) months (1) from the date of purchase as shown on your original invoice.

Batteries (2) and accessories sold with your cellphone are also warranted against any defect which may occur during the first six

(6) months (1) from the date of purchase as shown on your original invoice.

In case of any defect of your cellphone which prevents you from normal use thereof, you must immediately inform your vendor and present your cellphone with your proof of purchase.

If the defect is confirmed, your cellphone or part thereof will be either replaced or repaired, as appropriate. Repaired cellphone and accessories are entitled to a one (1) month warranty for the same defect. Repair or replacement may be carried out using reconditioned components offering equivalent functionality.

This warranty covers the cost of parts and labor but excludes any other costs.

(1)The warranty period may vary depending on your country.

(2)The life of a rechargeable cellphone battery in terms of conversation time standby time, and total service life, will depend on the conditions of use and network configuration.

Batteries being consider ed expendable

supplies, the

specific ations state that you should

obtain optimal

performance for your cellphone during the first six months after purchase and for approximately 200 more recharges.

Safety and use ...................

We recommend that you read this chapter carefully before using your cellphone. The manufacturer disclaims any liability for damage, which may result as a consequence of improper use or use contrary to the instructions contained herein.


Given that studies show that using a cellphone while driving a vehicle constitutes a real risk, even when the hands-freekit is used (car kit, headset...), drivers are requested to refrain from using their cellphone when the vehicle is not parked. Check the laws and regulations on the use of wireless cellphones and their accessories in the areas where you drive. Always obey them. The use of these devices may be prohibited or restricted in certain areas.

When driving, do not use your cellphone and headphone to listen to music or to the radio. Using a headphone can be dangerous and forbidden in some areas. When switched on, your cellphone emits electromagnetic waves that can interfere with the vehicle’s electronic systems such as ABS anti-lockbrakes or airbags. To ensure that there is no problem:

-do not place your cellphone on top of the dashboard or within an airbag deployment area,

-check with your car dealer or the car manufacturer to make sure that the car’s electronic devices are shielded from cellphone RF energy.


You are advised to switch off the cellphone from time to time to optimize its performance.

Switch the cellphone off before boarding an aircraft to avoid prosecution. Switch the cellphone off when you are in health care facilities, except in designated areas.As with many other types of equipment now in regular use, cellphones can interfere with other electrical or electronic devices, or equipment using radio frequency.

Switch the cellphone off when you are near gas or flammable liquids. Strictly obey all signs and instructions posted in a fuel depot, gas station, or chemical plant, or in any potentially explosive atmosphere.

When the cellphone is switched on, it should be kept at least 15 cm from any medical device such as a pacemaker, a hearing aid or insulin pump. In particular when using the cellphone you should hold it against the ear on the opposite side to the device, if any.

To avoid hearing impairment, answer the call before holding your cellphone to your ear.Also move the handset away from your ear while using the "hands-free"option because the amplified volume might cause hearing damage.

Do not let children use the cellphone and/or play with the cellphone and accessories without supervision.

When replacing the cover please note that your cellphone may contain substances

that could create an allergic reaction.



This warranty shall not apply to defects to your cellphone and/or accessory due to (without any limitation):

1)Non-compliancewith the instructions for use or installation, or with technical and safety standards applicable in the geographical area where your cellphone is used,

2)Connection to any equipment not supplied or not recommended by TCT Mobile Limited,

3)Modification or repair perform ed by individuals not authorized by TCT Mobile Limited or its affiliates or your vendor,

4)Inclement weather, lightning, fire, humidity, infiltration of liquids or foods, chemical products, download of files, crash, high voltage, corrosion, oxidation…

Your cellphone will not be repaired in case labels or serial numbers (IMEI) have been removed or altered.

There are no express warranties, whether written, oral or implied, other than this printed limited warranty or the mandatory warranty provided by your country or jurisdiction.

In no event shall TCT Mobile Limited or any of its affiliates be liable for indirect, incidental or consequential damages of any nature whatsoever, including but not limited commercial or financial loss or damage, loss of data or loss of image to the full extent those damages can be disclaimed by law.

Some countries/states do not allow the exclusion or limitation of indirect, incidental or consequential damages, or limitation of the duration of implied warranties, so the preceding limitations or exclusions may not apply to you.

Always handle your cellphone with care and keep it in a clean and dust-freeplace.

Do not allow your cellphone to be exposed to adverse weather or environmental conditions (moisture, humidity, rain, infiltration of liquids, dust, sea air,etc.).The manufacturer’s recommended operating temperature range is -10°C(14°F) to +55°C (131°F) (the max value depends on device, materials and housing paint/texture).

Over 55°C (131°F) the legibility of the cellphone’s display may be impaired, though this is temporary and not serious.

Do not open or attempt to repair your cellphone yourself. Do not drop, throw or try to bend your cellphone.

Do not paint it.

Use only batteries, battery chargers, and accessories which are recommended byTCT Mobile Limited and its affiliates and are compatible with your cellphone model.TCT Mobile Limited and its affiliates disclaim any liability for damage caused by the use of other chargers or batteries.

Your cellphone should not be disposed of in a municipal waste. Please check local regulations for disposal of electronic products.

Remember to make back-upcopies or keep a written record of all important information stored in your cellphone.

Some people may suffer epileptic seizures or blackouts when exposed to flashing lights, or when playing video games. These seizures or blackouts may occur even if a person never had a previous seizure or blackout. If you have experienced seizures or blackouts, or if you have a family history of such occurrences, please consult your doctor before playing video games on your cellphone or enabling a flashinglights feature on your cellphone. Parents should monitor their children’s use of video games or other features that incorporate flashing lights on the cellphones.All persons should discontinue use and consult a doctor if any of the following symptoms occur: convulsion, eye or muscle twitching, loss of awareness, involuntary movements, or disorientation.To limit the likelihood of such symptoms, please take the following safety precautions: - Do not play or use a flashing-lightsfeature if you are tired or need sleep.

- Take a minimum of a 15-minutebreak hourly.

-Play in a well lit environment.

-Play at the farthest distance possible from the screen.

When you play games on your cellphone, you may experience occasional discomfort in your hands, arms, shoulders, neck, or other parts of your body. Follow these instructions to avoid problems such as tendinitis, carpal tunnel syndrome, or other musculoskeletal disorders:

- Take a minimum of a 15-minutebreak every hour of game playing.

-If your hands, wrists, or arms become tired or sore while playing, stop and rest for several hours before playing again.

-If you continue to have sore hands, wrists, or arms during or after playing, stop the game and see a doctor.


Troubleshooting ................

Before contacting the aftersales department, you are advised to follow the instructions below:

You are advised to switch off the cellphone from time to time to optimize its performance.

You are advised to fully charge ( ) the battery for optimal operation.

Avoid storing large amounts of data in your cellphone as this may affect the performance of your cellphone.

and carry out the following checks:

My cellphone will not switch on

Press until the screen comes on

Check the battery charge level

Check the battery contacts, remove and reinstall your battery, then turn your cellphone back on

My cellphone has not responded for several minutes

Press the key

Remove the battery and re-insertit, then switch the cellphone back on

My screen is difficult to read

Clean your screen

Use your cellphone in accordance with the recommended conditions of use

My cellphone turns off by itself

Check that your keypad is locked when you are not using your cellphone

Check the battery charge level





Please note that you must respect the laws and regulations in force in your jurisdiction or other jurisdiction(s) where you will use your cellphone regarding taking photographs and recording sounds with your cellphone.Pursuant to such laws and regulations, it may be strictly forbidden to take photographs and/or to record the voices of other people or any of their personal attributes, and reproduce or distribute them, as this may be considered to be an invasion of privacy.

It is the user’s sole responsibility to ensure that prior authorization be obtained, if necessary,in order to record private or confidential conversations or take a photograph of another person; the manufacturer,the seller or vendor of your cellphone (including the operator) disclaim any liability which may result from the improper use of the cellphone.


Before removing the battery from your cellphone, please make sure that the cellphone is switched off.

Observe the following precautions for battery use:

- Do not attempt to open the battery (due to the risk of toxic fumes and burns). - Do not puncture, disassemble or cause a short-circuitina battery,

-Do not burn or dispose of a used battery in the garbage or store it at temperatures above 60°C(140°F).

Batteries must be disposed of in accordance with locally applicable environmental regulations.Only use the battery for the purpose for which it was designed.Never use damaged batteries or those not recommendedbyTCT Mobile Limited and/or its affiliates.

This symbol on your cellphone, the battery and the accessories means that these products must be taken to collectionpoints at the

end of their life:

- Municipal waste disposal centers with specific bins for these items of equipment

- Collection bins at points of sale.

They will then be recycled, preventing substances being disposed of in the environment, so that their components can be reused.

In European Union countries:

These collection points are accessible free of charge.All products with this sign must be brought to these collection points.

In non EuropeanUnion jurisdictions:

Items of equipment with this symbol are not be thrown into ordinary bins if your jurisdiction or your region has suitable recycling and collection facilities;instead they are to be taken to collection points for them to be recycled.

In the United States you may learn more about CTIA’s Recycling Program at




My cellphone has a low level of autonomy

Make sure you respected the complete charge timing (minimum 3 hours)

After a partial charge, the battery level indicator may not be exact.Wait for at least 20 minutes after removing the charger to obtain an exact indication

My cellphone will not charge properly

Make sure that your battery is not completely discharged; If the battery is flat, it may take around 20 minutes to display the battery charger indicator on the screen

Make sure charging is carried out under normal conditions (0°C (32°F) - +40°C (104°F))

Make sure your battery is inserted. It must be inserted before plugging in the charger

Make sure you are using an Alcatel battery and charger in the box

When abroad, check that the electrical current is compatible

My cellphone will not connect to a network

Try connecting in another location

Verify the network coverage with your operator

Check with your operator that your SIM card is valid

Try selecting the available network(s) manually

Try connecting at a later time if the network is overloaded

SIM card error

Make sure the SIM card has been correctly inserted

Verify with your operator that your SIM card is 3V or 1.8V compatible; the old 5V SIM cards cannot be used

Make sure the chip on your SIM card is not damaged or scratched



Home A.C./ Travel chargers will operate within the temperature range of: 0°C (32°F) to 40°C (104°F)

The chargers designed for your cellphone meet with the standard for safety of information technology equipment and office equipment use. Due to different applicable electrical specifications, a charger you purchased in one jurisdiction may not work in another jurisdiction.They should be used for this purpose only.

Characteristics of power supply (depending on the country):

Travel charger:

Input: 100-240V,50/60 Hz, 150 mA


5 V,350/400 mA


Lithium 500 mAh



Your cellphone is a radio transmitter and receiver. It is designed and manufactured not to exceed the emission limits for exposure to radiofrequency (RF) energy.These limits are part of comprehensive guidelines and establish permitted levels of RF energy for the general population. The guidelines are based on standards that were developed by independent scientific organizations through periodic and thorough evaluation of scientific studies.These guidelines include a substantial safety margin designed to ensure the safety of all persons, regardless of age and health.

The exposure standard for cellphones employs a unit of measurement known as the Specific Absorption Rate, or SAR.The SAR limit set by public authorities such as the Federal Communications Commission of the US Government (FCC), or by Industry Canada, is 1.6 W/kg averaged over 1 gram of body tissue. Tests for SAR are conducted using standard operating positions with the cellphone transmitting at its highest certified power level in all tested frequency bands.

Although the SAR is determined at the highest certified power level, the actual SAR level of the cellphone while operating can be well below the maximum value. This is because the cellphone is designed to operate at multiple power levels so as to use only the power required to reach the network. In general, the closer you are to a wireless base station antenna, the lower the power output of the cellphone Before a cellphone model is available for sale to the public, compliance with national regulations and standards must be shown.

The highest SAR value for this model cellphone when tested is 1.05 W/Kg for use at the ear and 1.15 W/Kg for use close to the body.

While there may be differences between the SAR levels of various cellphones and at various positions, they all meet the government requirement for RF exposure. For body-wornoperation, the cellphone meets FCC RF exposure guidelines provided that it is used with anon-metallicaccessory with the handset at least 1.5 cm from the body. Use of other accessories may not ensure compliance with FCC RF exposure guidelines.

The World Health Organization (WHO) considers that present scientific information does not indicate the need for any special precautions for use of cellphones. If individuals are concerned, they might choose to limit their own


Unable to make outgoing calls

Make sure you have dialled a valid number and press the key

For international calls, check the country and area codes

Make sure your cellphone is connected to a network, and that the network is not overloaded or unavailable

Check your subscription status with your operator (credit, SIM card valid, etc.)

Make sure you have not barred outgoing calls

Unable to receive incoming calls

Make sure your cellphone is switched on and connected to a network (check for overloaded or unavailable network)

Check your subscription status with your operator (credit, SIM card valid, etc.)

Make sure you have not forwarded incoming calls

Make sure that you have not barred certain calls

The caller’s name does not appear when a call is received

Check that you have subscribed to this service with your operator

Your caller has concealed his/her number

The sound quality of the calls is not optimal

You can adjust the volume during a call by means of the


Check the network strength


I am unable to use the features described in the manual

Check with your operator to make sure that your subscription includes this service

Make sure this feature does not require an Alcatel accessory


or their children’s RF exposure by limiting the length of calls, or using "handsfree" devices to keep cellphones away from the head and body. (fact sheet n°193).Additional WHO information about electromagnetic fields and public health are available on the following website: equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules.These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

-Reorient or relocate the receiving antenna.

-Increase the separation between the equipment and receiver.

-Connect the equipment into an outlet on a circuit differentfrom that to which the receiver is connected.

-Consult the dealer or an experienced radio/ TV technician for help.

Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

For the receiver devices associated with the operation of a licensed radio service (e.g. FM broadcast), they bear the following statement:

This device complies with Part 15 of the FCC Rules. Operation is subject to the condition that this device does not cause harmful interference.

For other devices, they bear the following statement:

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

(1)this device may not cause harmful interference

(2)this device must accept any interference received, including interference

that may cause undesired operation.

Your cellphone is equipped with a built-inantenna. For optimal operation, you should avoid touching it or degrading it.

As mobile devices offer a range of functions, they can be used in positions other than against your ear.In such circumstances the device will be compliant with the guidelines when used with headset or usb data cable. If you are using another accessory ensure that whatever product is used is free of any metal and that it positions the cellphone at least 1.5 cm away from the body.




is a registered trademark of Obigo AB.




microSD Logo is a trademark.




eZiText™ and Zi™ are trademarks of Zi Corporation










and/or its Affiliates.








When I select a number from my directory, the number is not dialled

Make sure that you have correctly recorded the number in your file

Make sure that you have selected the country prefix when calling a foreign country

I am unable to add contact in my directory

Make sure that your SIM card directory is not full; delete some files or save the files in the product directory (i.e. your professional or personal directories)

My callers are unable to leave messages on my voicemail

Contact your network operator to check service availability

I cannot access my voicemail

Make sure your operator’s voicemail number is correctly entered in "My numbers"

Try later if the network is busy

I am unable to send and receive MMS

Check your cellphone memory available as it might be full

Contact your network operator to check service availability and check MMS parameters

Verify the server center number or your MMS profile with your operator

The server center may be saturated; try again later

The icon is displayed on my standby screen

You have saved too many short messages on your SIM card; delete some of them or archive them in the product memory

"No service" is displayed

You are outside of the network coverage area


General information........

Internet address:

Hot Line Number: see "TCT Mobile Services" leaflet or go to our Internet site.

On our Internet site, you will find our FAQ (Frequently Asked Questions) section.You can also contact us by e-mailto ask any questions you may have.

An electronic version of this user guide is available in English and other languag es according to availability on our server:

Your cellphone is a transceiver that operates on GSM networks with 850 and 1900 MHz bands.

Protection against theft (1)

Your cellphone is identified by an IMEI (cellphone serial number) shown on the packaging label and in the product’s memory.We recommend that you note the number the first time you use your cellphone by entering * # 0 6 # and keep it in a safe place. It may be requested by the police or your operator if your cellphone is stolen. This number allows your cellphone to be blocked preventing a third person from using it, even with a different SIM card.


There may be certain differences between the user manual description and the cellphone’s operation, depending on the software release of your cellphone or specific operator services.

TCT Mobile shall not be held legally responsible for such differences, if any, nor for their potential consequences, which responsibility shall be borne by the operator exclusively.

(1) Contact your network operator to check service availability.


I have already entered 3 incorrect PIN codes

Contact your network operator to obtain the PUK code (Personal Unblocking Key)

I am unable to download new files

Check for free space

Delete some files

Check your subscription status with your operator

My cellphone is frozen, can’t power on

Make sure your battery is not completely used up or damaged;

Remove your battery, remove your SIM card then reinstall them to power on again, if still does not work;

Hold down # key and press Power on/off key for a while to reset the cellphone.

All user cellphone data: contacts, photos, messages and files will be lost permanently.

How to make your battery last longer

Make sure you follow the complete charge time (minimum 3 hours)

After a partial charge, the battery level indicator may not be exact.Wait for at least 20 minutes after removing the charger to obtain an exact indication.

Switch on the backlight upon request.