Alcatel-Lucent 306 User Manual

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IP3377_306_QG_Eng_GB_19_110415:303_QG_GB_09-02-092011-4-15Jerry ˇ˛ 10:05 Page 1

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Your mobile ...............

1.1

Keys

 

Navigation key

 

 

 

Confirm an option (press the middle of the key)

Quick Start Guide

 

 

Access music player (long keypress)

 

 

Pick up

 

 

 

Send a call

For more information about how to use the phone, please go to

 

 

Access call memory (Redial) (short keypress)

 

 

 

www.alcatelonetouch.com to download complete user manual

 

 

Switch on/Switch off the telephone (long keypress)

(English version only). Moreover,from the website you can also

 

 

 

 

End call

consult FAQ (English version only).

Navigation key (1):

 

 

Return to the main screen

 

Menu/Confirm an

 

 

 

 

 

option

 

Left softkey

This product meets applicable national SAR

Directory

 

 

Profiles

 

Right softkey

limits of 2.0W/kg. The specific maximum

 

FM

 

 

SAR values can be found on page 19 of this

 

Access your voicemail (long keypress)

Calendar

 

user guide.

 

 

 

 

When carrying the product or using it while

Left softkey

Right softkey

In Edit mode:

www.sar-tick.com

worn on your body, either use an approved

 

 

-

Short keypress: access the language list

 

 

 

accessory such as a holster or otherwise

Pick up/Send call

 

 

Switch on/

-

Long keypress: enter zero

 

maintain a distance of 1.5 cm from the body

Call memory

 

Switch off

 

 

 

to ensure compliance with RF exposure

Voicemail

In Edit mode:

 

End call

 

requirements. Note that the product may be

 

transmitting even if you are not making a

Switch on/off

 

-

Short keypress: change input methods

 

 

-

Long keypress: access the Symbols table

 

phone call.

 

 

 

LED torch

 

 

 

 

 

(long keypress)

Vibration alert

Switch on/off the Torch (long keypress)

 

 

 

 

 

Prolonged exposure to music at full volume on the music

Lock/Unlock

 

 

 

player may damage the listener's hearing. Set your phone

 

 

 

 

volume safely. Use only headphones recommended by

 

 

 

 

TCT Mobile Limited and its affiliates.

 

 

 

 

From main screen

-Short keypress: #

-Long keypress:activate/deactivate the vibrate mode In Edit mode:

-Short keypress: (space)

- Long keypress: add a word

Camera key: access "Camera" (short keypress)

1.2Main screen icons

Battery charge level.

Vibration alert: your phone vibrates, but neither rings nor beeps except for the alarms.

Headset connected.

Call forwarding activated: your calls are forwarded.

Alarm clock programmed.

Voicemail message arrived.

FM radio is on.

Missed calls.

WAP alerts (1).

Roaming.

GPRS active connection status (Blue - Activated).

Level of network reception.

Reception of a MMS in progress.

Sending a message.

Unread MMS.

Silence mode: your phone neither rings, beeps nor vibrates except for the alarms.

Message unread.

Message list is full: your terminal cannot accept any new messages. You must access the message list and delete at least one message on your SIM card.

SIM card unavailable.

Memory card scanning completed.

Flight mode.

2Getting started ......... Charging the battery

2.1 Set-up

Removing and installing the back cover

Installing and removing the battery

Inserting and removing the SIM Card

Place the SIM card with the chip facing downwards and slide it into its housing. Make sure that it is correctly inserted.To remove the card, press it and slide it out.

Connect the battery charger to your phone and mains socket respectively

The charging may take about 20 minutes to start if the battery is flat.

Be careful not to force the plug into the socket.

Make sure the battery is correctly inserted before connecting the charger.

The mains socket must be near to the phone and easily accessible (avoid electric extension cables).

When using your telephone for the first time, charge the battery fully (approximately 3 hours).You are advised to fully charge the battery ( ).

To reduce power consumption and energy waste, when battery is fully charged, disconnect your charger from the plug; reduce the backlight time, etc.

The charge is complete when the animation stops.

2.2Power on your phone

Hold down the key until the phone powers on.

2.3Power off your phone

Hold down the key from the main screen.

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3Calls...........................

3.1Making a call

Dial the desired number then press the key to place the call. If you make a mistake, you can delete the incorrect digits by pressing the right softkey.

To hang up the call, press the key.

Making an emergency call

If your phone is covered by the network, dial emergency number and press the key to make an emergency call. This works even without a SIM card and without typing the PIN code or unlocking the keypad.

3.2Calling your voicemail (1)

To access your voicemail, hold down the key.

3.3Receiving a call

When you receive an incoming call, press the key to talk and then hang up using thekey.

3.4Available functions during the call

During a call, you can use your directory, your calendar, short messages, etc. without losing your correspondent by pressing the key.

(1) Contact your network operator to check service availability.

English - CJB22BAALAAB

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(1) Depending on your network operator.

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4Directory .........

4.1Consulting your directory

To access the directory from the main screen, press thekey and select theicon from the menu.

4.2Adding a contact

Select the directory in which you wish to add contact, press the "Options" softkey, select "Add contact".

5Messages...........

5.1Create message

From the main menu select "Messages " to create text/multimedia message.Youcan type a message and you can also modify a predefined message inTemplates or customise your message by adding pictures, photos, sounds, titles, etc (only available while editing a MMS). While writing a message, select "Options" to access all the messaging options.You can save your messages that you send often toDrafts orTemplates (MMS only).

Specific letters (accent) will increase the size of the SMS, this may cause multiple SMS to be sent to your recipient.

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6Settings...............

From the main screen, select the icon menuand select the function of your choice in order to customise your telephone:

Color, Display, Clock, Keys, Call memory, Call settings, More settings…

7Tools ..................

7.1Calendar

Once you enter this menu from "Tools", there is amonthly-viewcalendar for you to keep track of importa nt meetings, appointments, etc. Days with events entered will be marked in color.

7.2Alarm

Your mobile phone has a built-inalarm clock with a snooze feature.

7.3Calculator

Hold down the key to get the decimal point. Confirm with thekey or the left softkey.

7.4Converter

Unit converter and Currency converter.

7.5Torch

To light in darkness, you may activate "Torch" by below operations:

Long press key to activate it; long presskey to deactivate it (in idle screen).

Access to Menu and select "Tools" and choose "Torch".

(1) Depending on your network operator.

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7.6Morse Code

You may express yourself thanks to torch flashing, it will use Morse code.

Access to "Tools" and choose "Morse code", select your words and flash it.

The torch will flash special sequence in short time, if people can understand Morse code, they will get the meanings.

7.7Voice memo

This feature enables you to record a call by selecting "Voice memo" while communicating. To record a sound, select "Voice memo", then "New record".

7.8Fake call

This program enables you to call yourself by simulating a caller number/name, ringtone, contact photo at a scheduled time. It helps you to politely escape from social situations at any time you wish.This call can be rejected by key.

Settings Predefined settings of Caller name/number, Call time, Ringtone, Image (Contact photo).

Activate Activate a fake call by "Tools\Fake call\Activate" or by a long press of thekey on the main screen. The call will then be made at the predetermined time.

7.9File manager

Youwill have an access to all audio and visual files stored in phone in File manager.

7.9.1My audios

Choose an audio for an incoming call, a message alert, power on/off ringtone.

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7.9.2My images

You can select an image or a photo as wallpaper or the Power ON/OFF display.

7.9.3My creations

This feature stores all the photos captured by your mobile phone.

7.9.4Unknown files

Store files of unsupported format.

7.9.5Formats and compatibility

-Sounds: midi, amr,MP3, ...

-Images: jpg, gif

7.9.6Memory card

You will have access to all files stored in memory card here.

Insert the memory card

To release the microSD card holder,slide it in the direction of the arrow and lift it. Then insert the microSD card with the golden contact downward. Finally, turn down the microSD holder and slide it in the opposite direction to lock it.

7.10 Memory status

It will indicate how much space is used and how much is currently free on your phone or memory card.

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7.11 My shortcuts

Access the shortcuts already programmed. To programme new shortcuts: select "My shortcuts" if you want to create a quick access to a function, Directory, or WAP Bookmarks, etc.

8WAP....................

Access Wap options: Homepage, Bookmarks, Recent pages, Offline pages, Go to URLand Profiles.

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10Camera .............

Your mobile phone is fitted with a camera for taking photos that you can use in different ways:

-store them in your "File manager".

-send them in a multimedia message (MMS) to a mobile phone.

-customise your main screen.

-select them as incoming call image to a contact in your directory.

9Fun .......................

9.1Music player

Access this feature from the main menu by selecting "Music player".

9.2FM Radio

Your phone is equipped with an FM radio (1) with RDS functionality. You can use the application as a traditional FM radio with automatic tuning and saved channels or with parallel visual information related to the radio programon the display,if you tune to stations that offer Visual Radio service. You can listen to it while running other applications.

9.3Games

Your Alcatel phone may include some games.

(1)The quality of the radio depends on the coverage of the radio station in that particular area.

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ALCATEL is a trademark of Alcatel-Lucentand used under license by TCT Mobile Limited.

All rights reserved © Copyright 2011

TCT Mobile Limited.

TCT Mobile Limited reserves the right to alter material or technical specification without prior notice.

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11Profiles.............

With this menu, you may personalise ringtones for different events and environments.

12Services ............

Contact your network operator to check service availability.

13Latin input mode .....

To write messages, there are two writing methods:

-Normal: this mode allows you to type a text by choosing a letter or a sequence of characters associated with a key.

-Predictive with the eZi mode: this mode speeds up the writing of your text.

-key in edit mode

Short keypress: access the language list

Long keypress: enter zero

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Telephone warranty ........

Your phone is warranted against any defect or malfunctioning which may occur in conditions of normal use during the warranty period of twelve (12) months (1) from the date of purchase as shown on your original invoice.

Batteries (2) and accessories sold with your phone are also warranted against any defect which may occur during the first six

(6) months (1) from the date of purchase as shown on your original invoice.

In case of any defect of your phone which prevents you from normal use thereof, you must immediately inform your vendor and present your phone with your proof of purchase.

If the defect is confirmed, your phone or part thereof will be either replaced or repaired, as appropriate. Repaired Phone and accessories are entitled to a one (1) month warranty for the same defect. Repair or replacement may be carried out using reconditioned components offering equivalent functionality.

This warranty covers the cost of parts and labor but excludes any other costs.

(1)The warranty period may vary depending on your country.

(2)The life of a rechargeable mobile phone battery in terms of conversation time standby time, and total service life, will depend on the conditions of use and network configuration.

Batteries being consider ed expendable

supplies, the

specific ations state that you should

obtain optimal

performance for your phone during the first six months after purchase and for approximately 200 more recharges.

Safety and use ...................

We recommend that you read this chapter carefully before using your phone.The manufacturer disclaims any liability for damage, which may result as a consequence of improper use or use contrary to the instructions contained herein.

TRAFFIC SAFETY:

Given that studies show that using a mobile phone while driving a vehicle constitutes a real risk, even when the hands-freekit is used (car kit, headset...), drivers are requested to refrain from using their mobile when the vehicle is not parked.

When driving, do not use your phone and headphone to listen to music or to the radio. Using a headphone can be dangerous and forbidden in some areas.

When switched on, your phone emits electromagnetic waves that can interfere with the vehicle’s electronic systems such as ABS anti-lockbrakes or airbags. To ensure that there is no problem:

-do not place your phone on top of the dashboard or within an airbag deployment area,

-check with your car dealer or the car manufacturer to make sure that the dashboard is adequately shielded from mobile phone RF energy.

CONDITIONS OF USE:

You are advised to switch off the telephone from time to time to optimise its performance.

Switch the phone off before boarding an aircraft.

Switch the phone off when you are in health care facilities, except in designated areas. As with many other types of equipment now in regular use, mobile telephones can interfere with other electrical or electronic devices, or equipment using radio frequency.

Switch the phone off when you are near gas or flammable liquids. Strictly obey all signs and instructions posted in a fuel depot, petrol station, or chemical plant, or in any potentially explosive atmosphere.

When the phone is switched on, it should be kept at least 15 cm from any medical device such as a pacemaker,a hearing aid or insulin pump, etc. In particular when using the phone, you should hold it against the ear on the opposite side to the device, if any.

To avoid hearing impairment, pick up the call before holding your phone to your ear.Also move the handset away from your ear while using the "hands-free"mode because the amplified volume might cause hearing damage.

Do not let children use the phone and/or play with the telephone and accessories without supervision.

When replacing the cover please note that your phone may contain substances that could create an allergic reaction.

Always handle your phone with care and keep it in a clean and dust-freeplace.

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This warranty shall not apply to defects to your phone and/or accessory due to (without any limitation):

1)Non-compliancewith the instructions for use or installation, or with technical and safety standards applicable in the geographical area where your phone is used,

2)Connection to any equipment not supplied or not recommended by TCT Mobile Limited,

3)Modification or repair perform ed by individuals not authorised by TCT Mobile Limited or its affiliates or your vendor,

4)Inclement weather, lightning, fire, humidity, infiltration of liquids or foods, chemical products, download of files, crash, high voltage, corrosion, oxidation…

Your phone will not be repaired in case labels or serial numbers (IMEI) have been removed or altered.

There are no express warranties, whether written, oral or implied, other than this printed limited warranty or the mandatory warranty provided by your country or jurisdiction.

In no event shall TCT Mobile Limited or any of its affiliates be liable for indirect, incidental or consequential damages of any nature whatsoever, including but not limited commercial or financial loss or damage, loss of data or loss of image to the full extent those damages can be disclaimed by law.

Some countries/states do not allow the exclusion or limitation of indirect, incidental or consequential damages, or limitation of the duration of implied warranties, so the preceding limitations or exclusions may not apply to you.

Do not allow your phone to be exposed to adverse weather or environmental conditions (moisture, humidity,rain, infiltration of liquids, dust, sea air,etc).The manufacturer’s recommended operating temperature range is -10°Cto +55°C. Over 55°C the legibility of the phone’s display may be impaired, though this is temporary and not serious.

Emergency call numbers may not be reachable on all cellular networks. You should never rely only on your phone for emergency calls.

Do not open, dismantle or attempt to repair your mobile phone yourself. Do not drop, throw or bend your mobile phone.

Do not paint it.

Use only batteries, battery chargers, and accessories which are recommended by TCT Mobile Limited and its affiliates and are compatible with your phone model. TCT Mobile Limited and its affiliates disclaim any liability for damage caused by the use of other chargers or batteries.

Remember to make back-upcopies or keep a written record of all important information stored in your phone.

Some people may suffer epileptic seizures or blackouts when exposed to flashing lights, or when playing video games. These seizures or blackouts may occur even if a person never had a previous seizure or blackout. If you have experienced seizures or blackouts, or if you have a family history of such occurrences, please consult your doctor before playing video games on your phone or enabling a flashing-lightsfeature on your phone.

Parents should monitor their children’s use of video games or other features that incorporate flashing lights on the phones. All persons should discontinue use and consult a doctor if any of the following symptoms occur: convulsion, eye or muscle twitching, loss of awareness, involuntary movements, or disorientation. To limit the likelihood of such symptoms, please take the following safety precautions:

- Do not play or use a flashing-lightsfeature if you are tired or need sleep. - Take a minimum of a15-minutebreak hourly.

-Play in a room in which all lights are on.

-Play at the farthest distance possible from the screen.

-If your hands, wrists, or arms become tired or sore while playing, stop and rest for several hours before playing again.

-If you continue to have sore hands, wrists, or arms during or after playing, stop the game and see a doctor.

When you play games on your phone, you may experience occasional discomfort in your hands, arms, shoulders, neck, or other parts of your body. Follow the instructions to avoid problems such as tendinitis, carpal tunnel syndrome, or other musculoskeletal disorders.

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Troubleshooting ................

Before contacting the aftersales department, you are advised to follow the instructions below:

You are advised to switch off the telephone from time to time to optimise its performance.

You are advised to fully charge ( ) the battery for optimal operation.

Avoid storing large amounts of data in your telephone as this may affect the performance of your telephone.

and carry out the following checks:

My mobile phone will not switch on

Press until the screen comes on

Check the battery charge level

Check the battery contacts, remove and reinstall your battery, then turn your telephone back on

My phone has not responded for several minutes

Press the key

Remove the battery and re-insertit, then switch the phone back on

My screen is difficult to read

Clean your screen

Use your mobile phone in accordance with the recommended conditions of use

My mobile phone turns off by itself

Check that your keypad is locked when you are not using your mobile phone

Check the battery charge level

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PRIVACY:

Please note that you must respect the laws and regulations in force in your jurisdiction or other jurisdiction(s) where you will use your mobile phone regarding taking photographs and recording sounds with your mobile telephone. Pursuant to such laws and regulations, it may be strictly forbidden to take photographs and/or to record the voices of other people or any of their personal attributes, and duplicate or distribute them, as this may be considered to be an invasion of privacy. It is the user's sole responsibility to ensure that prior authorisation be obtained, if necessary, in order to record private or confidential conversations or take a photograph of another person; the manufacturer, the seller or vendor of your mobile phone (including the operator) disclaim any liability which may result from the improper use of the mobile phone.

BATTERY:

Before removing the battery from your phone, please make sure that the phone is switched off.

Observe the following precautions for battery use:

-Do not attempt to open the battery (due to the risk of toxic fumes and burns).

- Do not puncture, disassemble or cause a short-circuitin a battery,

- Do not burn or dispose of a used battery in household rubbish or store it at temperatures above 60°C.

Batteries must be disposed of in accordance with locally applicable environmental regulations. Only use the battery for the purpose for which it was designed. Never use damaged batteries or those not recommended by TCT Mobile Limited and/or its affiliates.

This symbol on your telephone, the battery and the accessories

means that these products must be taken to collection points at the end of their life:

- Municipal waste disposal centres with specific bins for these items of equipment

- Collection bins at points of sale.

They will then be recycled, preventing substances being disposed of in the environment, so that their components can be reused.

In European Union countries:

These collection points are accessible free of charge.

All products with this sign must be brought to these collection points.

In non European Union jurisdictions:

Items of equipment with this symbol are not to be thrown into ordinary bins if your jurisdiction or your region has suitable recycling and collection facilities; instead they are to be taken to collection points for them to be recycled.

CAUTION: RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS.

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My mobile phone has a low level of autonomy

Make sure you respected the complete charge timing (minimum 3 hours)

After a partial charge, the battery level indicator may not be exact.Wait for at least 20 minutes after removing the charger to obtain an exact indication

My mobile phone will not charge properly

Make sure that your battery is not completely discharged; If the battery is flat, it may take around 20 minutes to display the battery charger indicator on the screen

Make sure charging is carried out under normal conditions (0°C - +40°C)

Make sure your battery is inserted. It must be inserted before plugging in the charger

Make sure you are using an Alcatel battery and charger in the box

When abroad, check that the electrical current is compatible

My mobile phone will not connect to a network

Try connecting in another location

Verify the network coverage with your operator

Check with your operator that your SIM card is valid

Try selecting the available network(s) manually

Try connecting at a later time if the network is overloaded

SIM card error

Make sure the SIM card has been correctly inserted

Verify with your operator that your SIM card is 3V or 1.8V compatible; the old 5V SIM cards cannot be used

Make sure the chip on your SIM card is not damaged or scratched

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CHARGERS

Mains powered chargers will operate within the temperature range of: 0°C to 40°C.

The chargers designed for your mobile phone meet with the standard for safety of information technology equipment and office equipment use. Due to different applicable electrical specifications, a charger you purchased in one jurisdiction may not work in another jurisdiction.They should be used for this purpose only.

RADIO WAVES:

Proof of compliance with international standards (ICNIRP) or with European Directive 1999/5/EC (R&TTE) is required of all mobile phone models before they can be put on the market.The protection of the health and safety for the user and any other person is an essential requirement of these standards or this directive.

THIS DEVICE MEETS INTERNATIONAL GUIDELINES FOR EXPOSURE TO RADIO WAVES

Your mobile device is a radio transmitter and receiver. It is designed not to exceed the limits for exposure to radio waves (radio frequency electromagnetic fields) recommended by international guidelines. The guidelines were developed by an independent scientific organization (ICNIRP) and include a substantial safety margin designed to assure the safety of all persons, regardless of age and health.

The radio wave exposure guidelines use a unit of measurement known as the Specific Absorption Rate, or SAR.The SAR limit for mobile devices is 2.0 W/kg. Tests for SAR are conducted using standard operating positions with the device transmitting at its highest certified power level in all tested frequency bands. The highest SAR values under the ICNIRP guidelines for this device model are:

Maximum SAR for this model and conditions under which it was recorded.

Head SAR

GSM 900

0.9 W/kg

Body-wornSAR

GSM 900

1.1 W/kg

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Unable to make outgoing calls

Make sure you have dialled a valid number and press the key

For international calls, check the country and area codes

Make sure your mobile phone is connected to a network, and that the network is not overloaded or unavailable

Check your subscription status with your operator (credit, SIM card valid, etc.)

Make sure you have not barred outgoing calls

Unable to receive incoming calls

Make sure your mobile phone is switched on and connected to a network (check for overloaded or unavailable network)

Check your subscription status with your operator (credit, SIM card valid, etc.)

Make sure you have not forwarded incoming calls

Make sure that you have not barred certain calls

The caller’s name does not appear when a call is received

Check that you have subscribed to this service with your operator

Your caller has concealed his/her number

The sound quality of the calls is not optimal

You can adjust the volume during a call by means of the

key

Check the network strength

 

I am unable to use the features described in the manual

Check with your operator to make sure that your subscription includes this service

Make sure this feature does not require an Alcatel accessory

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During use, the actual SAR values for this device are usually well below the values stated above. This is because, for purposes of system efficiency and to minimize interference on the network, the operating power of your mobile device is automatically decreased when full power is not needed for the call. The lower the power output of the device, the lower its SAR value.

Body-wornSAR testing has been carried out at a separation distance of 1.5 cm. To meet RF exposure guidelines duringbody-wornoperation, the device should be positioned at least this distance away from the body. If you are not using an approved accessory ensure that whatever product is used is free of any metal and that it positions the phone the indicated distance away from the body.

The World Health Organization has stated that present scientific information does not indicate the need for any special precautions for the use of mobile devices. They recommend that if you are interested in further reducing your exposure then you can easily do so by limiting your usage or simply using a hands-freekit to keep the device away from the head and body.

For more information you can go to www.alcatelonetouch.com

Additional information about electromagnetic fields and public health are available on the following site: http://www.who.int/peh-emf.

Your telephone is equipped with a built-inantenna. For optimal operation, you should avoid touching it or degrading it.

As mobile devices offer a range of functions, they can be used in positions other than against your ear.In such circumstances the device will be compliant with the guidelines when used with headset or USB data cable. If you are using another accessory ensure that whatever product is used is free of any metal and that it positions the phone at least 1.5 cm away from the body.

LICENCES

 

Obigo®

is a registered trademark of Obigo AB.

 

microSD Logo is a trademark.

eZiText™ and Zi™ are trademarks of Zi Corporation and/or its Affiliates.

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When I select a number from my directory, the number is not dialled

Make sure that you have correctly recorded the number in your file

Make sure that you have selected the country prefix when calling a foreign country

I am unable to add contact in my directory

Make sure that your SIM card directory is not full; delete some files or save the files in the product directory (i.e. your professional or personal directories)

My callers are unable to leave messages on my voicemail

Contact your network operator to check service availability

I cannot access my voicemail

Make sure your operator’s voicemail number is correctly entered in "My numbers"

Try later if the network is busy

I am unable to send and receive MMS

Check your phone memory available as it might be full

Contact your network operator to check service availability and check MMS parameters

Verify the server centre number or your MMS profile with your operator

The server centre may be saturated; try again later

The icon is displayed on my standby screen

You have saved too many short messages on your SIM card; delete some of them or archive them in the product memory

"No service" is displayed

You are outside of the network coverage area

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General information........

Internet address: www.alcatelonetouch.com

Hot Line Number: see "TCT Mobile Services" leaflet or go to our Internet site.

On our Internet site, you will find our FAQ (Frequently Asked Questions) section.You can also contact us by e-mailto ask any questions you may have.

An electronic version of this user guide is available in English and other languag es according to availability on our server: www.alcatelonetouch.com

Your telephone is a transceiver that operates on GSM networks with 900 and 1800 MHz bands.

This equipment is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC.The entire copy of the Declaration of Conformity for your telephone can be obtained through our website: www.alcatelonetouch.com

Protection against theft (1)

Your telephone is identified by an IMEI (phone serial number) shown on the packaging label and in the product’s memory.We recommend that you note the number the first time you use your telephone by entering * # 0 6 # and keep it in a safe place. It may be requested by the police or your operator if your telephone is stolen. This number allows your mobile telephone to be blocked preventing a third person from using it, even with a different SIM card.

Disclaimer

There may be certain differences between the user manual description and the phone’s operation, depending on the software release of your telephone or specific operator services.

TCT Mobile shall not be held legally responsible for such differences, if any, nor for their potential consequences, which responsibility shall be borne by the operator exclusively.

(1) Contact your network operator to check service availability.

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I have already entered 3 incorrect PIN codes

Contact your network operator to obtain the PUK code (Personal Unblocking Key)

I am unable to download new files

Check for free space

Delete some files

Check your subscription status with your operator

My mobile phone is frozen, can’t power on

Make sure your battery is not completely used up or damaged;

Remove your battery, remove your SIM card then reinstall them to power on again, if still does not work;

Hold down # key and press Power on/off key for a while to reset the phone.

All user phone data: contacts, photos, messages and files will be lost permanently.

How to make your battery last longer

Make sure you follow the complete charge time (minimum 3 hours)

After a partial charge, the battery level indicator may not be exact.Wait for at least 20 minutes after removing the charger to obtain an exact indication.

Switch on the backlight upon request.

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