Acer 710 Series User Manual

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Frequently-AskedQuestions

The keyboard does not respond.

Try attaching an external keyboard to the PS/2 connector on the computer’s rear. If it works, contact your dealer or an authorized service center as the internal keyboard cable may be loose.

The serial mouse does not work.

Check the following:

Make sure that the serial cable is plugged securely into the serial port.

During POST, press F2 to access the Setup Utility. Go to the Advanced screen and verify that the serial port is enabled.See “Advanced” on page 89 for details.

I prefer using an external keyboard and mouse, but both have PS/2 connectors and there is only one PS/2 port on the computer.

To connect two PS/2-typedevices to the computer, you need to use a PS/2Y-bridgeconnector.See “PS/2 Y-Bridge Cable” on page 56 for details.

The printer does not work.

Check the following:

Make sure that the printer is connected to a power outlet and it is turned on.

Make sure the printer cable is connected securely to the computer’s parallel port and the corresponding port on the printer.

During POST, press F2 to access the Setup Utility. Go to the Advanced screen and verify that the parallel port is enabled.See “Advanced” on page 89 for details.

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Frequently-AskedQuestions

The infrared port does not work.

Check the following:

Make sure that the infrared ports of the two devices are facing each other (+/- 15 degrees) a maximum of 1 meter apart.

Make sure there is a clear path between the two infrared ports. Nothing should be blocking the ports.

Make sure you have the appropriate software running on both devices (for file transfers) or you have the appropriate drivers (for printing to an infrared printer).

During POST, press F2 to access the Setup Utility. Go to the Advanced screen and verify that the infrared port is enabled.

Make sure both devices are IrDA-compliant.

I want to set up my location to use the internal modem.

To properly use your communications software (e.g., HyperTerminal), you need to set up your location:

1.Open the Windows 98/Windows 95 Control Panel and double-clickon the Modems icon.

2.Click on Dialing Properties and begin setting up your location.

Refer to the Windows 98/Windows 95 manual.

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Error Messages

Error Messages

If you receive an error message, note the message and take the corrective action. The following table lists the error messages in alphabetical order together with the recommended course of action.

 

Error Messages

Corrective Action

 

 

 

 

CMOS Battery Bad

Contact your dealer or an authorized

 

 

service center.

 

 

 

 

CMOS Checksum Error

Contact your dealer or an authorized

 

 

service center.

 

 

 

 

Disk Boot Failure

Insert a system (bootable) diskette in

 

 

the floppy drive (A:), then press Enter

 

 

to reboot.

 

 

 

 

Diskette Drive

Contact your dealer or an authorized

 

Controller Error or No

service center.

 

Controller Present

 

 

 

 

 

Diskette Drive Error

Contact your dealer or an authorized

 

 

service center.

 

 

 

 

Diskette Drive Type

Press F2 (during POST) to enter the

 

Mismatch

Setup Utility; then press Esc to exit and

 

 

reconfigure the computer.

 

 

 

 

Equipment

Press F2 (during POST) to enter the

 

Configuration Error

Setup Utility; then press Esc to exit and

 

 

reconfigure the computer.

 

 

 

 

Hard Disk 0 Error

Contact your dealer or an authorized

 

 

service center.

 

 

 

 

Hard Disk 0 Extended

Contact your dealer or an authorized

 

Type Error

service center.

 

 

 

 

I/O Parity Error

Contact your dealer or an authorized

 

 

service center.

 

 

 

 

 

 

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Error Messages

Error Messages

Corrective Action

 

 

Insert system diskette and press <Enter> key to reboot

Insert a system (bootable) diskette in the floppy drive (A:), then press Enter to reboot.

Keyboard Error or No

Contact your dealer or an authorized

Keyboard Connected

service center.

 

 

Keyboard Interface

Contact your dealer or an authorized

Error

service center.

 

 

Memory Size Mismatch

Press F2 (during POST) to enter the

 

Setup Utility; then press Esc to exit and

 

reconfigure the computer.

Missing operating system

Follow these steps:

1.Press F2 (during POST) to enter the Setup Utility.

2.Enter the Hard Disk 0 submenu and correct the Hard Disk 0 type. See the specification label attached to hard disk drive. We suggest you set the Hard Disk 0 type to [Auto] for hard disk drive auto-detection.

3.Exit the Setup Utility (saving the changes).

Non-systemdisk or disk error. Replace and strike any key when ready

Insert a system (bootable) diskette in the floppy drive (A:), then press Enter to reboot.

 

Pointing Device Error

Contact your dealer or an authorized

 

 

service center.

 

 

 

 

Pointing Device

Contact your dealer or an authorized

 

Interface Error

service center.

 

 

 

 

Protected Mode Test

Contact your dealer or an authorized

 

Fail

service center.

 

 

 

 

 

 

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Error Messages

 

 

 

 

 

 

 

 

 

 

Error Messages

Corrective Action

 

 

 

 

 

 

RAM BIOS Bad

Contact your dealer or an authorized

 

 

service center.

 

 

 

 

 

RAM Parity Error

Contact your dealer or an authorized

 

 

service center.

 

 

 

 

 

Real-TimeClock Error

Press F2 (during POST) to reconfigure

 

 

the computer.

 

 

 

 

 

Video RAM BIOS Bad

Contact your dealer or an authorized

 

 

service center.

If you still encounter problems after going through the corrective measures, please contact your dealer or an authorized service center for assistance. Some problems may be solved using the BIOS Setup Utility. See “Setup Utility” on page 83.

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User’s Guide

A

Specifications

This appendix lists the general specifications of your computer.

Microprocessor

Intel Mobile Module (IMM) with:

Intel Pentium® II processor or Intel Pentium® processor with MMX™ technology

Integrated 256KB or 512KB Level 2 cache memory

Memory

16MB main memory expandable to 128 MB

Two 144-pinsoDIMM sockets (SDRAM - Synchronous Dynamic Random Access Memory)

64-bitdual memory banks

256KB Flash ROM BIOS

Data Storage

One 2.5-inch,12.7mm removable hard disk

One 3.5-inchinternal floppy drive

One 5.25-inchremovableCD-ROMdrive (media bay)

Display and Video

12.1-inchfast-response,high-contrasttrue-colorSuper Clear Color LCD, or12.1-/13.3-inchhighcolor Thin Film Transistor LCD

800x600 SVGA resolution (12.1-inch)or 1024x768 XGA resolution(13.3-inch)

Integrated 128-bitgraphics accelerator (PCI) and 2MB EDO video memory

Simultaneous LCD and CRT display

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Specifications

Audio

16-bitstereo audio (PCI)

3-dimensionalsound withbuilt-inwavetable synthesizer

Dual speakers

Sound Blaster Proand Windows Sound Systemcompatible

Separate audio ports for line-outandline-in/microphone-indevices

Keyboard and Pointing Device

84-/85-/88-keyWindows 98/Windows 95 keyboard

Ergonomically-centeredtouchpad pointing device

I/O Ports

Two type II/I or one type III CardBus socket(s)

One RJ-11phone jack

One DC-injack (AC adapter)

One FIR wireless communications port (IrDA-compliant)

One RS-232serial port(UART16550-compatible)

One parallel port (ECP-compliant)

One external monitor port (DDC 2.0-compliant)

One keyboard/mouse port (PS/2-compatible)

One mini docking station connector

One speaker-/headphone-outjack

One line-in/microphone-injack

One USB port

One S-videojack

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Specifications

Weight and Dimensions

3.18 kg (7 lb)

308 x 251 x 45 mm (12.1 x 9.9 x 1.8 in)

Temperature

Operating: 10°C ~ 35°C

Non-operating:-20°C~ 60°C

Humidity (non-condensing)

Operating: 20% ~ 80% RH

Non-operating:20% ~ 80% RH

System

Windows 98, Windows 95, or Windows NT (option) operating system

DMI-compliant

LDCM support

Battery Pack

43-WattHourLithium-Ionbattery pack

Smart battery management technology

2-hourrapidcharge/3~4-hourcharge-in-use

AC Adapter

60-Watt

Auto sensing 100~240Vac, 50~60Hz

Appendix A Specifications

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Specifications

Options

16-/32-/64-MBSDRAM memory upgrade module

Higher-capacityhard disk drive

Media bay modules: DVD-ROMdrive,LS-120drive, 2nd hard disk

PS/2 Y-cable

Full-functionmini docking station

Additional AC adapter and battery pack

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