Acer 700 Series User Manual
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AcerRouter 700 Series

Multifunction Router User Guide

AcerRouter 700 User Guide

April 1999

Limitation of Liability

Information in this document is subject to change without notice and does not represent a commitment on the part of Acer Netxus Inc . The material contained herein is supplied without representation or warranty of any kind. Acer Netxus,Inc . therefore assumes no responsibility and shall have no liability of any kind arising from the supply or use of this document or the material contained herein.

ã1999 Acer Netxus Inc .

This manual copyrightã 1999 by Acer Netxus Inc . All rights reserved. No part of this document may be copied orre-usedwithout prior written consent from Acer Netxus Inc .

About This User Guide

Welcome to the Acer Netxus world of Multifunction Routers! Thank you for investing in the AcerRouter 700. We are dedicated to providing the most efficient, easy to configure, and trouble free equipment in the networking industry.

This manual is intended as a basic introduction to your AcerRouter 700. It supplies enough information to make the AcerRouter 700 operational in the most common environments: connecting to the Internet, receiving calls from dial-inusers, or connecting to another network.

We’ll describe how to use your web browser to configure the AcerRouter 700 and to perform some basic operations, such as upgrading the software, or monitoring statistics, a task which may be useful in ongoing operations. We’ll show you how to attach telephone and fax equipment. Finally, we’ll tell you how to obtain information and help for subjects that are beyond the scope of this manual.

This manual is not intended as a complete guide to routing or bridging. Nor is it a complete description of the functionality and configuration capabilities of your AcerRouter.

For installations requiring more advanced capabilities, you can use the advanced features in the web browser based SimpleMultifunctionAccess configuRationTool (SMART). However, we hope that the basic capabilities we provide are suitable for most new users of the AcerRouter 700.

This manual consists of nine chapters and three appendixes:

Chapter One:Introduction, explains the features and capabilities of the AcerRouter 700.

Chapter Two:Installing the AcerRouter 700, gives the simple steps you follow to install the AcerRouter 700 and connect it to your LAN.

Chapter Three:Configuring the AcerRouter 700, explains how to log in to the

SMART Manager, describes the browser screen, and provides the steps needed to configure your AcerRouter for specific applications. It provideseasy-to-followinstructions for quick Internet access and provides a guide to the most popular 700 configurations.

Chapter Four:Configuring the Voice Adapter, giveseasy-to-followinstructions for configuring and using standard telephone and fax equipment attached to your AcerRouter 700.

Chapter Five:Managing the AcerRouter 700, explains various management functions on the AcerRouter 700, such as upgrading software.

Chapter Six:Advanced Configuration, explains advanced procedures, such as IP, IPX, and Bridging configuration.

Chapter Seven: Messages, lists the messages you may see in the message window, and what they mean.

Appendix A: Specifications

Appendix B: Glossary

Appendix C: Warranty, Copyrights, FCC Notice

rRouter 700 Series User Guide

iii

How to Reach Us

If you require Technical Support, please email:

acernetxus@acer.com.tw

If you need information about other Acer Netxus products, please email:

acernetxus@acer.com.tw

If you’d like to talk to us, please call:

Telephone: 886-3-563-1000

Fax: 886-3-579-0958

Our mailing address is:

Acer Netxus, Inc.

3F, 2 Prosperity Road II,

Science-basedIndustrial Park,

Hsinchu, 300, Taiwan, R.O.C.

Our Web site URL is:

http:\\www.acernetxus.com.tw

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AcerRouter 700 Series User Guide

Contents

Chapter 1 Introduction

 

What’s in the box? ......................................................................

1-1

Overview of the AcerRouter 700 Multifunction Router ............

1-1

ISDN .....................................................................................

1-1

AcerRouter 700 Applications .....................................................

1-2

Accessing the Internet ...........................................................

1-2

Accessing Servers from the Public Network ........................

1-3

Supporting Dial-in Access to Your Network ........................

1-3

Creating Your Own Private Wide Area Network .................

1-3

Making Regular Voice Calls Using the 700 .........................

1-4

Making VoIP Calls Over the Internet ...................................

1-4

Creating a Virtual Private Network (VPN) ...........................

1-5

A Configuration Example .....................................................

1-6

Security Overview ......................................................................

1-7

A Physical Look at the AcerRouter 700 .....................................

1-7

The connectors on the back ..................................................

1-7

The LEDs on the front ..........................................................

1-8

Chapter 2 Installing the AcerRouter

 

Setting Up a Windows PC for Configuring the AcerRouter 700

..2-2

Connecting more Devices through a Hub to the ........................

2-4

Chapter 3 Configuring the AcerRouter

 

Internet Access in Five Minutes .................................................

3-1

Using Different Browsers for AcerRouter Configuration .... 3-1

Logging On ...........................................................................

3-1

To Enable More Features ......................................................

3-2

Customizing the SMART for Your Specific Needs .............

3-3

Overview of The SMART Browser Screen ................................

3-4

What is a Connection Profile? ....................................................

3-6

Configuring A Basic Internet Access Profile .......................

3-6

Configuring More Internet Access Profiles ..........................

3-8

Deleting Internet Access Profiles .........................................

3-8

Setting Up Internet Access with Advanced Features ..................

3-9

Advanced Setup Options for Internet Access .....................

3-11

Configuring for Remote Office Access ....................................

3-14

ISDN Configuration ............................................................

3-14

Creating a Profile for Remote Office Access .....................

3-15

erRouter 700 Series User Guide

v

Advanced Options for Remote Office Access Profiles ......

3-17

Deleting Remote Office Access Profiles ............................

3-21

Setting Up Dial-in User Accounts ............................................

3-22

ISDN Configuration ............................................................

3-22

Configuring a Dial-in User Profile .....................................

3-23

Advanced Options for Dial-in Profiles ...............................

3-25

Deleting Dial-inUser Profiles ............................................

3-27

Setting the System Time ...........................................................

3-29

Setting Internet Access Time Restrictions ................................

3-29

Chapter 4 Configuring the Voice Adapter

 

Configuration for Voice or Fax Operation .................................

4-1

Direct Calling ........................................................................

4-1

Configuring VoIP and Speed Dial Numbers ..............................

4-3

Chapter 5 Managing the AcerRouter

 

How to View the Connection Log ..............................................

5-1

How to Upgrade the AcerRouter 700 Features/Software ...........

5-2

How to Save or Clear Configuration Changes ............................

5-3

How to Reset the AcerRouter 700 ...............................................

5-3

How to Change My SMART Password ......................................

5-4

What if I Forget the Password? .............................................

5-4

How to Customize the SMART Interface ...................................

5-5

How to Configure General System Settings ...............................

5-5

Chapter 6

Advanced Configuration

 

Creating Virtual Private Networking Connections .....................

6-1

Configuring VPN Remote Office Access Profiles ...............

6-1

Advanced Options for VPN Profiles ....................................

6-4

IP Packet Filtering ......................................................................

6-5

An IP Packet Filtering Overview ..........................................

6-5

Adding/Editing/Deleting a Packet Rule ................................

6-6

To Configure Advanced IP Settings ...........................................

6-9

The IP Routing Table ..........................................................

6-11

To Configure IPX Settings .......................................................

6-13

To Enable Bridging Learning ...................................................

6-14

Using the Command Line Interface ..........................................

6-14

Connecting to the CLI With Telnet ....................................

6-14

Connecting to the CLI Through the Console Port ..............

6-15

Chapter 7

Messages

 

System Messages ..................................................................

7-1

Connection Log Messages ....................................................

7-7

Embedded HTTP Server Messages ......................................

7-7

AcerRouter 700 Series User Guide

Appendix A AcerRouter Specifications

 

Appendix B Glossary

 

Appendix C Warranty , Copyrights, FCC Notice

 

Warranty .....................................................................................

C-1

Licenses and Trademarks ............................................................

C-2

FCC Part 15 Notice .....................................................................

C-3

ter 700 Series User Guide

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AcerRouter 700 Series User Guide

Chapter 1

Introduction

 

 

This chapter gives the introduction to the AcerRouter 700.

What’s in the box?

Your AcerRouter 700 box should contain the items listed below.

1 AcerRouter 700 Multifunction Router

1 AC Adapter

1 ISDN connector cable

1 RS-232serial cable (null modem cable for the console port)

1 10Base-TLAN cable

1 CD-ROMcontaining the online documentation

1 QuickStart guide

1 Warranty and registration card

Overview of the AcerRouter 700 Multifunction

Router

The AcerRouter 700 Multifunction Router is a small desktop router that sits between your local Ethernet network and a remote network (e.g., the Internet or a remote office). The AcerRouter 700 contains an ISDN interface, a four-port10Base-TLAN repeater hub, three voice adapter ports for connection of conventional telephone or facsimile equipment, and an auxiliary port for a directly connected management console.

Data comes in to the AcerRouter from the local LAN and then is “routed” to the remote network, and vice versa. In addition to its capability to route IP/IPX traffic, the AcerRouter 700 also acts as a bridge for other network protocols, such as Appletalk or SNA.

ISDN

ISDN, or Integrated Services Digital Network, is a high speed, digital communications network. ISDN BRI (Basic Rate Interface) is a two B-channelservice offered by telephone companies that supports up to two data or voice calls over a single, standard twisted pair telephone line.

Each of the two B-channelsoffers up to 64 Kbps (thousand bits per second) bandwidth either for data communication or for regular voice calls. When used for data calls, the twoB-channelscan further be combined to create a 128Kbps data call for higher throughput. However, for historical reasons, some ISDN lines in the United States only support a 56Kbps data rate instead of 64Kbps.

When you subscribe to an ISDN service from your ISDN service provider (most

1-1

AcerRouter 700 Series User Guide

likely your phone company), you will be given the following information: the type of ISDN switch your phone company is using, and two “directory” numbers associated with the two channels. In the North America, you will also be given two SPID (Service Profile IDentifier) numbers.

In North America, the AcerRouter 700 often detects the type of ISDN switch and

SPIDs automatically. Outside of North America, SPIDs are not used.

AcerRouter 700 Applications

The main functions of the AcerRouter Series multifunction routers are

-to support devices on your LAN to access the Internet,

-to support remote users to dial in and to access resources on your LAN, and

-to support inter-officecommunication.

Additionally, it also supports Virtual Private Networking, allowing LAN access applications to be performed securely over the Internet.

The AcerRouter 700 also supports conventional telephone calls, as well as voice calls over the Internet.

Accessing the Internet

The most common use for the AcerRouter 700 is to provide Internet access, so that everyone on your LAN can surf the web, send/receive e-mailor files.

The AcerRouters utilize the single IP address technology that the company pioneered in 1996 to greatly simplify the configuration: the AcerRouter 700 automatically acquires the necessary IP address when the connection to the Internet is established. You don’t need to apply for and assign an IP address to each PC or workstation on your network.

The AcerRouter 700 supports “bandwidth on demand”. For example, any user’s initial intent to access to the Internet will trigger a B-channelconnection to the Internet to be set up. As the traffic builds up (e.g., more users try to access the Internet, or the same user generates a lot of traffic), the AcerRouter will establish a second connection through the otherB-channel.As traffic decreases, oneB-channelwill be taken down, until finally, after a configurable period of inactivity, the remainingB-channelwill also be disconnected.

Your Internet Service Provider

Your LAN

ISDN

AcerRouter 700

Figure 1-1 Internet Access

AcerRouter 700 Series User Guide

1-2

Accessing Servers from the Public Network

If you want special servers (e.g., an e-mailserver, an FTP server, or a web server) to be accessible by remote users across the Internet, all you need to do is to "apply" for a few “public” IP addresses (from your ISP), assign one of them to the router, and assign one IP address to each server.

Supporting Dial-inAccess to Your Network

You can set up your AcerRouter 700 to allow users to connect to your network and share resources from home or while they’re travelling. The AcerRouter 700’s built-inconfiguration program makes the necessary setup a snap. As a security feature, after a user calls in, the AcerRouter can hang up and call that user back at apre-configuredtelephone number.

Telephone

Network

Your LAN

ISDN

ISDN

AcerRouter 700

Dial-inUsers

Figure 1-2 Dial-inAccess

Creating Your Own Private Wide Area Network

You can create your own private wide area network with AcerRouter 700 multifunction routers and allow two or more remote networks to connect to one another and share resources. The remote network can use an ISDN router from a different vendor - as long as it also supports LAN to LAN communication.

Your LAN #1

ISDN

Network

Your LAN #2

AcerRouter 700

AcerRouter

Figure 1-3 Connecting Two or More Networks (ISDN)

1-3

AcerRouter 700 Series User Guide

Making Regular Voice Calls Using the 700

The AcerRouter 700 supports two types of voice calls through telephones connected to its voice ports. Conventional calls can be placed by simply dialing a standard telephone number. Such a call will occupy a single ISDN B channel for its duration, and will incur the same kind of charges as any other regular phone call. You may also use facsimile devices in this manner.

 

ISDN

Phones connected

Network

to AcerRouter 700 #1

 

PSTN

Network

AcerRouter 700

Figure 1-4 Placing Conventional Telephone Calls over ISDN

Making AcerVoIp Calls Over the Internet

When equipped with the optional AcerVoIp hardware installed, the AcerRouter 700 is also capable of establishing free long distance voice calls to other similarly equipped AcerRouter 700 telephones through the Internet. This type of call is termed a AcerVoIp call, which is triggered when the user dials a number that had been configured in the AcerRouter 700 as a AcerVoIp number. The AcerRouter 700 also uses Acer Netxus‘ proprietary StarTouch feature to signal the remote site to connect to the Internet.

Phones connected

The

to AcerRouter 700 #1

Internet

 

 

 

 

 

 

 

 

 

 

 

AcerVoIp Call

Phones connected to AcerRouter 700 #2

AcerRouter 700

AcerRouter 700

Figure 1-5 VoIP AcerVoIp Call

If the destination cannot be reached through the Internet, based on the configuration, the AcerRouter determines if the call should be re-routedthrough the conventional PSTN network (which therefore incurs phone charges as usual). Note that the

AcerRouter 700 Series User Guide

1-4

AcerVoIp system does not support fax over the Internet.

When data is sent over a congested and unpredictable public network such as the Internet, it may encounter variable delays and data loss. For time insensitive data, this is acceptable, since delay does not do any harm, and the application software will recover from any data loss by requesting the sender to re-sendany lost data.

However, this is not the case with time-sensitivedata such as voice traffic. Extreme care has to be taken to make sure that the quality of voice traffic through the Internet does not suffer much due to delays through the network. On the other hand, there will still be times when no matter what is done, the quality of voice over the Internet can not compare to the quality of voice calls through the standard PSTN network. However, AcerRouters continue to be at the forefront of this type of Internet voice technology.

The AcerRouter 700 maintains a convenient SpeedDial table in which shortcuts can be configured either for conventional calls, or for AcerVoIp calls. These shortcuts are from one to eight digits in length. Thus, an out-goingcall may be placed conventionally through the ISDN/PSTN or across the Internet in a seamless manner.

Additionally, the AcerVoIp offers a FallBack feature: AcerVoIp entries in the SpeedDial table can be configured to make a standard PSTN call in case the called part cannot be reached through the Internet. This called Fallback. This is so that the caller’s dialing habits are not changed, making the feature easy and familiar to the user.

Creating a Virtual Private Network (VPN)

Virtual Private Networking (VPN) provides a means to connect remote LANs over public networks such as the Internet. This means that only local toll charges to an Internet Service Provider are incurred. The data can be encrypted to prevent unauthorized access.

In order to accomplish this, a special connection is first set up between the two sites, called "tunnel". Once a tunnel is set up, one or more user data sessions may be established which flows through the tunnel.

In the AcerRouter, tunnels are created over the Internet. They are configured in a manner similar to a telephone line. It is not necessary to require authentication when creating a tunnel, since no sensitive data will be transferred until a user connection is established. Therefore, authentication information is normally associated with the connection profile for the user data session using the tunnel.

700 #2

700 #1

Internet

 

ISP

Secure Data

ISP

VPN Tunnel

over ISDN

Figure 1-6 Creating a Virtual Private Network

As is the case for switched connections, a PC on the LAN sending data to a resource reachable through a VPN connection profile will cause a tunnel to be set up to the remote site. Once this is done, the VPN user session will commence, beginning with a PPP authentication exchange.

1-5

AcerRouter 700 Series User Guide

Similarly, when a remote site requests the creation of a tunnel, the AcerRouter 700 will search for an appropriate tunnel profile matching the setup request. Once the tunnel is established, the remote site will initiate a user session to flow through that tunnel and the AcerRouter 700 will search for a matching VPN Connection Profile matching the request. Once found, the AcerRouter 700 will use the information in the matched profile to authenticate the incoming "call", after which data transfer can begin.

Tunnels allow IP, IPX and Bridging traffic to flow across IP networks, including NetBIOS information (for Windows networking) encapsulated within IP or IPX packets. Therefore, all resources and applications on the remote LAN become available to the local site.

User sessions through tunnels may specify DES encryption to assure privacy. The use of the various levels of encryption within a AcerRouter 700 is subject to export control regulations.

A Configuration Example

 

The

Your LAN #1

Internet

Web Server

Public: 206.112.113.xxx

ISDN

Private:

192.168.168.xxx

Your LAN #2

Private: 192.168.170.xxx

AcerRouter 700

Private: 192.168.168.230

Public: 206.112.113.6

ISDN

 

 

 

 

 

 

 

 

 

 

 

AcerRouter 700

 

 

 

Private: 192.168.170.230

 

 

 

 

 

 

 

 

 

 

 

Figure 1-7 Connecting Two Private Networks with Internet Access

In Figure 1-7,two AcerRouter 700s are installed in two different locations. Both of them are connected to the Internet, allowing users to surf the Web. They are also connected to each other through the ISDN network, forming a private company company network.

.

This example also illustrates an important feature of the AcerRouter 700 that both public and private devices can physically reside on the same LAN.

All devices on both LANs (except for the Web servers) are configured to obtain their IP addresses automatically (i.e., from the built-inDHCP server in the AcerRouter 700). Since these IP addresses are only used in the local LAN environment, these devices naturally form a private network (with default IP network address of 192.168.168.0) and are not accessible by users across the Internet. On the other hand,

AcerRouter 700 Series User Guide

1-6

servers are assigned public IP address obtained from your ISP, and will be accessible by users across the Internet.

However, in order for the LAN to LAN communications to work, the default private network address (192.168.168.0) for one of the above AcerRouter 700 has to be changed (to 192.168.170.0 in the above example). The traffic between these two networks is secure because data is sent across the ISDN network via a direct phone call

Security Overview

More and more people are concerned about security of their data in this Internet era.

The AcerRouter 700 provides many ways to help make your network and your data secure:

All dial-inusers andLAN-to-LANcommunications require PPP PAP/CHAP authentication (basically user name and password)

The AcerRouter also supports call-backfordial-inusers - so that remote users are really who they say they are

ISDN Caller ID may be used for incoming call authentication

The AcerRouter uses private IP addressing scheme to prevent devices on your LAN from access by users from the Internet

Console, Telnet and SMART support password protection

DES encryption is supported for inter-office,non-VPNconnections

DES encryption with PPP/ECP negotiation is supported for VPN connections

IP packet filtering may be used to futher enhance security requirements

A Physical Look at the AcerRouter 700

The connectors on the back

The following illustration shows the rear panel of a AcerRouter 700.:

Uplink

 

 

 

LAN 1 LAN 2 LAN 3 LAN 4

AUX

 

 

A B C

 

ISDN

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

ON

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Figure 1-8 AcerRouter 700 Connectors

1 RJ-45ISDN connector for connecting to the ISDN wall jack from your phone company. This can be a U interface for the North America market version, and an S/T interface for the rest of the world.

3 RJ-11POTS (Plain Old Telephone Service) ports for the connection of conventional telephone equipment

4 RJ-4510Base-TLAN connectors for connecting to PCs and workstations, or to another Ethernet hub

1 RS-232DB-9Auxiliary connector for connecting to a console (or equivalent)

1 12V DC power connector for connecting through an AC power adapter (included as part of the product) to the wall power outlet

1 connector for grounding purposes. In most cases, the grounding is not necessary

1-7

AcerRouter 700 Series User Guide

1 power ON/OFF switch

The LEDs on the front

There are eleven LEDs on the front of the AcerRouter that show the status of the ISDN, Voice and LAN ports. You can tell at a glance if your AcerRouter 700 is functioning properly, and if there is any traffic passing through. Note that LED 11 is dual-colored.

 

LED 1

LED 2

LED 3

LED 4

LED 5

LED 6

LED 7

LED 8

LED 9

LED 10

LED 11

 

 

 

 

 

 

 

 

 

 

 

 

 

 

ISDN

ISDN

Voice

Voice

Voice

 

 

 

 

 

Power

U/ST

 

LAN 4

LAN 3

LAN 2

LAN 1

Collision

(Gree

 

B2

B1

C

B

A

(Red)

 

 

 

 

 

 

n)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

ON

Call

Call

Call

Call

Call

No

No

No

No

Collision

On

No

 

 

 

 

 

 

Data

Data

Data

Data

 

 

Line/

 

 

 

 

 

 

 

 

 

 

 

 

NA

 

 

 

 

 

 

 

 

 

 

 

 

 

OFF

No Call

No Call

No Call

No Call

No Call

No Line

No Line

No Line

No Line

No

No

Synch/

 

 

 

 

 

 

 

 

 

 

Collision

Power

NA

 

 

 

 

 

 

 

 

 

 

 

 

 

FLASH

Data

Data

N/A

N/A

N/A

Data

Data

Data

Data

N/A

N/A

Synchi

 

 

 

 

 

 

 

 

 

 

 

 

ng/NA

 

 

 

 

 

 

 

 

 

 

 

 

 

AcerRouter 700 Series User Guide

1-8