Acer 6593 User Manual

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TravelMate 6593 Series

Service Guide

Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.tw

PRINTED IN TAIWAN

Revision History

Please refer to the table below for the updates made on TravelMate 6593 Series service guide.

Date

Chapter

Updates

 

 

 

 

 

 

 

 

 

 

 

 

II

Copyright

Copyright © 2008 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.

Disclaimer

The information in this guide is subject to change without notice.

Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential damages resulting from any defect in the software.

Acer is a registered trademark of Acer Corporation. Intel is a registered trademark of Intel Corporation.

Pentium and Pentium II/III are trademarks of Intel Corporation.

Other brand and product names are trademarks and/or registered trademarks of their respective holders.

III

Conventions

The following conventions are used in this manual:

SCREEN MESSAGES

Denotes actual messages that appear

 

on screen.

 

 

NOTE

Gives bits and pieces of additional

 

information related to the current

 

topic.

 

 

WARNING

Alerts you to any damage that might

 

result from doing or not doing specific

 

actions.

 

 

CAUTION

Gives precautionary measures to

 

avoid possible hardware or software

 

problems.

 

 

IMPORTANT

Reminds you to do specific actions

 

relevant to the accomplishment of

 

procedures.

 

 

IV

Preface

Before using this information and the product it supports, please read the following general information.

1.This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-oncard, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic service guide. In such cases, please contact your regional offices or the responsible personnel/channel to provide you with further technical details.

2.Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-dateinformation available on your regional web or channel. If, for whatever reason, a part number change is made, it will not be noted in the printed Service Guide. ForACER-AUTHORIZEDSERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

V

VI

Table of Contents

 

System Specifications

1

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. 1

System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

.3

Your Acer Notebook tour . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

.4

Right View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

8

Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

11

Easy-LaunchButtons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

11

Productivity keys (only for certain models) . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

11

Touchpad Basics (with fingerprint reader) . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

12

Touchpad basics (with two-clickbuttons) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

13

Using the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

14

Lock Keys and embedded numeric keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . .

14

Windows Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

15

Hot Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

16

Special Key (only for certain models) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

17

Acer Empowering Technology. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

18

Launching Acer Empowering Technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

18

Empowering Technology password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

19

Acer ePower Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

20

Acer eDataSecurity Management (only for certain models) . . . . . . . . . . . . . . .

21

Acer eRecovery Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

22

Acer eSettings Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

24

Windows Mobility Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

25

Using the System Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

26

Acer GridVista (dual-displaycompatible) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

27

Hardware Specifications and Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

29

System Utilities

37

BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37

Navigating the BIOS Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38

Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39

Main . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40

Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42

Boot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

BIOS Flash Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48

Remove HDD/BIOS Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49

Machine Disassembly and Replacement

53

Disassembly Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

53

General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

.54

Pre-disassemblyInstructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

.54

Disassembly Process. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

54

External Module Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

55

External Modules Disassembly Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

55

Removing the Battery Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

56

Removing the SD dummy card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

57

Removing the PC and ExpressCard dummy cards . . . . . . . . . . . . . . . . . . . . . .

58

Removing the Optical Drive Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

59

Removing the Lower Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

60

Removing the DIMM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

62

Removing the Hard Disk Drive Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

63

Removing the Expansion Slots Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

65

Removing the 3G Board Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

66

VII

Table of Contents

Removing the WLAN Board Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68 Removing the Modem Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69 Main Unit Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71 Main Unit Disassembly Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71 Removing the Middle Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72 Removing the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73 Removing the Heatsink Fan Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74 Removing the CPU and VGA Heatsink Module. . . . . . . . . . . . . . . . . . . . . . . . . 75 Removing the CPU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76 Removing the VGA Board (Discrete Model only). . . . . . . . . . . . . . . . . . . . . . . . 77 Removing the LCD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78 Separating the Upper Case from the Lower Case . . . . . . . . . . . . . . . . . . . . . . . 81 Removing the Launch Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84 Removing the Fingerprint and Touchpad Module . . . . . . . . . . . . . . . . . . . . . . . 86 Removing the Main Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90 Removing the Daughter Board Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94 Removing the Speaker Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95 LCD Module Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97 LCD Module Disassembly Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97 Removing the LCD Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98 Removing the LCD Panel with the Brackets . . . . . . . . . . . . . . . . . . . . . . . . . . .100 Removing the Inverter Board and FPC Cable . . . . . . . . . . . . . . . . . . . . . . . . . 101 Removing the Hinges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103 Removing the LCD Brackets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105

Troubleshooting

107

System Check Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

108

External Diskette Drive Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

.108

External CD-ROMDrive Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

108

Keyboard or Auxiliary Input Device Check . . . . . . . . . . . . . . . . . . . . . . . . . . .

.108

Memory check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

.109

Power System Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

.109

Touchpad Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

111

Power-OnSelf-Test(POST) Error Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

.112

Index of Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

.113

Phoenix BIOS Beep Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

.116

Index of Symptom-to-FRUError Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

.121

Intermittent Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

.125

Undetermined Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

.126

Jumper and Connector Locations

127

Top and Bottom View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

.127

Clearing Password Check and BIOS Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . .

.128

Clearing Password Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

128

BIOS Recovery by Crisis Disk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

.129

FRU (Field Replaceable Unit) List

131

TravelMate 6593 Series Exploded Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

.132

Model Definition and Configuration

140

TravelMate 6593 Series . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

.140

Test Compatible Components

163

Microsoft® Windows® Vista Environment Test . . . . . . . . . . . . . . . . . . . . . . . . . . . .164

VIII

 

 

Table of Contents

 

 

 

Online Support Information

167

Index

169

IX

Table of Contents

X