Acer 5730Z-5330 User Manual

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Aspire 5730Z/5330 Series

Service Guide

Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.tw

PRINTED IN TAIWAN

Revision History

Please refer to the table below for the updates made on Aspire 5730Z/5330 Series service guide.

Date

Chapter

Updates

 

 

 

 

 

 

 

 

 

 

 

 

II

Copyright

Copyright © 2008 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.

Disclaimer

The information in this guide is subject to change without notice.

Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential damages resulting from any defect in the software.

Acer is a registered trademark of Acer Corporation. Intel is a registered trademark of Intel Corporation.

Pentium and Pentium II/III are trademarks of Intel Corporation.

Other brand and product names are trademarks and/or registered trademarks of their respective holders.

III

Conventions

The following conventions are used in this manual:

SCREEN MESSAGES

Denotes actual messages that appear

 

on screen.

 

 

NOTE

Gives bits and pieces of additional

 

information related to the current

 

topic.

 

 

WARNING

Alerts you to any damage that might

 

result from doing or not doing specific

 

actions.

 

 

CAUTION

Gives precautionary measures to

 

avoid possible hardware or software

 

problems.

 

 

IMPORTANT

Reminds you to do specific actions

 

relevant to the accomplishment of

 

procedures.

 

 

IV

Preface

Before using this information and the product it supports, please read the following general information.

1.This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-oncard, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic service guide. In such cases, please contact your regional offices or the responsible personnel/channel to provide you with further technical details.

2.Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-dateinformation available on your regional web or channel. If, for whatever reason, a part number change is made, it will not be noted in the printed Service Guide. ForACER-AUTHORIZEDSERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

V

VI

Table of Contents

System Specifications

1

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 Your Acer Notebook tour . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Right View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Easy-LaunchButtons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Touchpad basics (withtwo-clickbuttons) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10 Using the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11 Lock Keys and embedded numeric keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Windows Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12 Hot Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13 Special Key (only for certain models) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

Acer Empowering Technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15 Launching Acer Empowering Technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Empowering Technology password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16 Acer eAudio Management (only for certain models). . . . . . . . . . . . . . . . . . . . . 17 Acer ePower Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18 Acer eDataSecurity Management (only for certain models) . . . . . . . . . . . . . . . .19 Acer eRecovery Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20 Acer eSettings Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22 Windows Mobility Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Using the System Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24 Acer GridVista (dual-displaycompatible) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24 Hardware Specifications and Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26

System Utilities

33

BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

Navigating the BIOS Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34

Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

Main . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36

Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38

Boot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42

Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

BIOS Flash Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Remove HDD/BIOS Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45

Machine Disassembly and Replacement

47

Disassembly Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

47

General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

.48

Pre-disassemblyInstructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

.48

Disassembly Process. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

48

External Module Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

49

External Modules Disassembly Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

49

Removing the Battery Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

50

Removing the SD dummy card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

51

Removing the ExpressCard dummy card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

51

Removing the Lower Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

52

Removing the DIMM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

53

Removing the WLAN Board Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

54

Removing the Hard Disk Drive Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

56

Removing the Optical Drive Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

58

Main Unit Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

61

Main Unit Disassembly Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

61

VII

Table of Contents

 

Removing the Middle Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. 62

Removing the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. .63

Removing the Heatsink Fan Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. 64

Removing the CPU Heatsink Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. .65

Removing the CPU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. .66

Removing the LCD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. 67

Separating the Upper Case from the Lower Case . . . . . . . . . . . . . . . . . . . . .

. .70

Removing the LED Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. 73

Removing the Speaker Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. 75

Removing the Touchpad Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. .77

Removing the Modem Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. .80

Removing the Main Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. .82

Removing the USB Board Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. .84

Removing the Bluetooth Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. .86

LCD Module Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. .87

LCD Module Disassembly Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. 87

Removing the LCD Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. .88

Removing the LCD panel with the Brackets . . . . . . . . . . . . . . . . . . . . . . . . . .

. 89

Removing the Inverter Board and FPC Cable . . . . . . . . . . . . . . . . . . . . . . . .

. .90

Removing the LCD Brackets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. .93

Removing the Antennas. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. 94

Removing the Web Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. .95

Troubleshooting

97

System Check Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. .98

External Diskette Drive Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. .98

External CD-ROMDrive Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. .98

Keyboard or Auxiliary Input Device Check. . . . . . . . . . . . . . . . . . . . . . . . . . . .

. 98

Memory Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. .99

Power System Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. .99

Touchpad Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

.101

Power-OnSelf-Test(POST) Error Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

.102

Index of Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

103

Phoenix BIOS Beep Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

.106

Index of Symptom-to-FRUError Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

111

Intermittent Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

115

Undetermined Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

.116

Jumper and Connector Locations

117

Top and Bottom View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

.117

Clearing Password Check and BIOS Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . .

.119

Clearing Password Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

.119

BIOS Recovery by Crisis Disk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

.120

FRU (Field Replaceable Unit) List

121

Aspire 5730Z/5330 Series Exploded Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . .

.122

Model Definition and Configuration

130

Aspire 5730Z/5330 Series . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

.130

Test Compatible Components

155

Microsoft® Windows® Vista Environment Test . . . . . . . . . . . . . . . . . . . . . . . . . . . .156

VIII

 

 

Table of Contents

 

 

 

Online Support Information

159

Index

161

IX

Table of Contents

X