Acer 2000 Series User Manual
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Troubleshooting

Requesting service

International Traveler’s Warranty (ITW)

Your computer is backed by an International Traveler’s Warranty (ITW) that gives you security and peace of mind when traveling. Our worldwide network of service centers are there to give you a helping hand.

An ITW passport comes with your computer. This passport contains all you need to know about the ITW program. A list of available, authorized service centers is in this handy booklet. Read this passport thoroughly.

Always have your ITW passport on hand, especially when you travel to receive the benefits from our support centers. Place your proof-of-purchase in the flap located inside the front cover of the ITW passport.

If the country you are traveling in does not have an Acer-authorizedITW service site, you can still get in contact with our offices worldwide.

Please consult www.acersupport.com.

Before you call

Please have the following information available when you call Acer for online service, and please be at your computer when you call. With your support, we can reduce the amount of time a call takes and help solve your problems efficiently.

If there are error messages or beeps reported by your computer, write them down as they appear on the screen (or the number and sequence in the case of beeps).

You are required to provide the following information: Name:________________________________________

Address:______________________________________

______________________________________________

Telephone number:____________________________

Machine and model type:_______________________

Serial number:_________________________________

Date of purchase:______________________________

Appendix A

Specifications

This appendix lists the general specifications of your computer.

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Microprocessor

Intel® Pentium® 4 and Intel® Celeron® processors, 2.80 GHz and above

Memory

256/512 MB of DDR333 SDRAM standard, upgradeable to 2048 MB with dual soDIMM modules

512 KB flash ROM BIOS

Data storage

One 30 GB and above E-IDEhard disk (2.5", 9.5mm,UltraDMA-100)

One internal optical drive

Display and video

14.1”/15.0” Thin-FilmTransistor (TFT) displaying at 1024 x 768 XGA

ATI MOBILITY™ Radeon 9000 IGP chipset shared with 64 MB of system memory, as video RAM

Simultaneous LCD and CRT display support

DualView™ support

“Automatic LCD dim” feature, automatically selecting the best setting for the display in order to conserve power

Connectivity

Integrated 10/100 Mbps Fast Ethernet connection

Built-in56Kbps fax/data modem

IEEE 802.11b or IEEE 802.11g Wireless LAN (manufacturing option)

Bluetooth (manufacturing option)

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Appendix A Specifications

Audio

Two built-instereo speakers

MS DirectSound compatible

Audio ports for microphone-inand headphones

Keyboard and pointing device

84/85/88-keyWindows keyboard

Ergonomically-centeredtouchpad pointing device

I/O ports

One Type III or two Type II PC CardBus (PCMCIA) slots

One RJ-11modem jack (V.92, 56Kbps modem)

One RJ-45network jack (Ethernet 10/100Base-T)

One DC-injack

One parallel port (ECP/EPP compliant)

One external monitor port

One microphone-injack (3.5mm mini jack)

One headphone jack (3.5mm mini jack)

One Infrared (FIR) port

Four USB 2.0 ports

Weight and dimensions

14.1” display model:

-3.3 kg (7.32 lbs)

-326(W) x 290(D) x 43.6(max. H) mm

15.0”display model:

-3.4 kg (7.50 lbs)

-326(W) x 290(D) x 43.6(max. H) mm

Environment

Temperature:

-Operating: 5°C ~ 35°C

-Non-operating:-20°C~ 65°C

Humidity (non-condensing):

-Operating: 20% ~ 80% RH

-Non-operating:20% ~ 80% RH

Operating system

Microsoft® Windows® XP Home/Pro operating system

ACPI 1.0b support

DMI 2.0-compliant

Power

8-cellLi-ionbattery pack

135W AC adapter 19V

Options

256MB/512MB/1G memory upgrade module

Additional 135W AC adapter

Additional Li-ionbattery pack

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Appendix A Specifications

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Appendix B

Regulation & safety notices

This appendix lists the general notices for your computer.