8e6 Technologies ERH-100 (5K02-61) User Manual
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Step 1B: Console Setup Procedures

Preliminary Setup

Create a “setup workstation” using a Windows-basedlaptop or desktop machine with a network card and Internet Explorer 6.0 (or later). The setup workstation will be used for accessing the ER server on the network and configuring the unit.

Workstation Configurations

A.From the desktop of the setup workstation, follow the procedures for your machine type:

Windows XP - go to Start > Control Panel. Open Network Connections. Rightclick the link for LAN orHigh-SpeedInternet and choose Properties.

Windows 2000 -right-clickthe My Network Places icon and select Properties.Right-clickthe correct Local Area Connection and choose Properties.

Windows NT -right-clickthe Network Neighborhood icon and select Properties.

Windows ME -right-clickthe My Network Places icon and select Properties.

B.Click on Internet Protocol (TCP/IP) to highlight it (Windows NT and ME users should select the Protocols or Configuration tab and chooseTCP/IP Protocol).

C.Click the Properties button.

WARNING: Be sure to make note of the current network settings on the setup workstation as you will need to return them for further setup procedures.

D.Choose the option Use the following IP address (Windows NT and ME users should choose the optionSpecify an IP Address).

E.Type in the IP address of 1.2.3.3.

F.Type in the Subnet mask (netmask) of 255.0.0.0 and clickOK.

G.Close the LAN connection properties box.

Storage Device Setup (for Attached Storage Units)

If you have a NAS (SCSI Connected Storage Device or “SAN”) that will be used with the ER, you will need to connect it to the ER at this point. Refer to the Appendix at the end of this document for instructions on how to connect the SCSI Connected Storage Device.

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Link the Workstation to the ER

The procedures outlined in this sub-sectionrequire the use of theCAT-5Ecrossover cable.

A.Plug one end of the CAT-5Ecrossover cable into the ER’sLAN 1 port.

B.Plug the other end of the CAT-5Ecrossover cable into the setup workstation’s network card.

NOTE: If aCAT-5Ecoupler was packaged with your unit, this coupler can be used if the crossover cable is not long enough for your setup. Plug one end of theCAT-5Ecrossover cable into the ER, and the other end into the coupler. Plug a standardCAT-5Ecable into the other end of the coupler, and the free end of the standardCAT-5Ecable into the setup workstation.

Back of the non-ER“H” server

Back of the ER “H” server

C. Plug the ER into a power source with an appropriate rating.

WARNING: It is strongly suggested you use an uninterruptible power supply.

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D.Drop down the face plate and press the large button to power on the ER. The bootup process may take 5 - 10 minutes. When the drive light remains off for 30 seconds, the system is booted up.

WARNING: The ER is an information database. If you experience a power interruption or power off the ER in any manner other than from theWeb-basedinterface utility described in thesub-stepPhysically Connect the ER to the Network, you may lose data and/or damage the file system.

The Boot Up Process

The boot-upprocess may take 5 - 10 minutes. When the drive light remains off for 30 seconds, the system is booted up. (See theNon-“H”Server Specifications section and the “H” Server Specifications section for a description of front panel LED indicators and buttons.)

If you wish to verify that the unit has been booted up, you can perform the following test on your workstation:

1.Go to your taskbar and click Start > Run.

2.In the dialog box, type in cmd (type incommand if using Windows ME).

3.Click OK.

4.In the cmd.exe window, type in ping 1.2.3.4

5.Press Enter on your keyboard.

If you receive a reply, the unit is up.

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Network Setup

When the ER is fully booted, you can configure network settings. For this step, you will need your network administrator to provide you the host name, gateway address, and one unused IP addresses.

Access the Internet

A.Launch Internet Explorer from the setup workstation.

B.Type in http://1.2.3.4:88 in the address field.

C.Click Go to open the login screen of the Administrator console application:

Log in to the Administrator Console

In the login screen, you need to enter the generic User Name and Password.

A.In the User name field, type inadmin.

B.In the Password field, type inreporter.

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C. Click OK to go to the main screen of the Administrator console:

Network Settings

A.From the Network menu at the top left of the screen, choose Network Setting to display the Network Settings screen in which you enter LAN settings the ER will use on your network:

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B.Enter the Host Name that includes your domain name. For example: er.myserver. com. This must be a valid DNS entry.

C.Enter the LAN 1 IP address of the ER server. This IP address must beFTP-accessi-ble via the Web access logging device, and via port 3306 from the client workstation that will run the reports.

D.Enter the Netmask (subnet) that will define the traffic designated for the LAN.

E.Enter the Gateway IP address for the default router or firewall that is the main gateway for the entire network segment.

F.Enter the First DNS IP address of the primary Domain Name System (name server). The server will use this IP address to identify IP addresses on the network.

G.Enter the Second DNS IP address of the fallback DNS.

WARNING: Be sure to make note of the IP addresses and host name you assigned to the ER. It is strongly suggested you document and save a copy of these entries since they are now the only way to communicate with the ER.

H. Click Save.

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Regional Setting: Time Zone

A.From the Network menu, choose Regional Setting to display the Regional Setting screen in which you specify the geographic region of the ER, select the language set to display in the console, and then select the Network Time Protocol (NTP) servers the ER will use for time synchronization with Internet clocks:

B.At the Region pull-downmenu, select your country from the available choices.

C.At the Location pull-downmenu, select the time zone for the specified region.

D.Click Save.

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Regional Setting: Language

A.If necessary, select a language set from the Language pull-downmenu to display that text in the console.

B.Click Save.

Regional Setting: NTP Servers

A.In the Server 1 field on the Time Settings screen, enter the IP address of the primary

NTP server you wish to use for clock settings on your server.

B.In the Server 2 field, enter the IP address of the secondary NTP server. The time from this server will be used by your server if the IP address for the primary server fails to be accessed by your server.

C.In the Server 3 field, enter the IP address of the tertiary NTP server. The time from this server will be used by your server if the IP addresses for the primary and secondary servers fail to be accessed by your server.

D.Click Save.

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Physically Connect the ER to the Network

Now that your ER network parameters are set, you can physically connect the unit to your network. This step requires a standard CAT-5Ecable (not theCAT-5Ecrossover cable supplied with the ER).

NOTE: This section requires you to restart the ER. If you wish to relocate the

ER before connecting it to the network, you must first shut down the server instead of restarting it. To shut down the ER, go to the Server menu, select Shut Down, and then choose Shutdown Hardware. Once the server is shut down, you must power on the ER and then log back into the Administrator console.

WARNING:

A.Restart the machine using the steps below. Never reset by using the power or reset buttons as this can corrupt the database and result in lost data.

1.From the Server menu, select Shut Down.

2.On the Shut Down screen, choose Restart Hardware.

3.Click Apply.

4.When the Warning screen displays, click Restart.

NOTE: From the time you click Restart Hardware, you have approximately 2 minutes to perform steps B through E while the ER goes through the Restart process.

B.Disconnect the crossover cable from the ER.

C.Plug one end of a standard CAT-5Ecable into the ER’s LAN 1 port.

D.Plug the other end of the standard CAT-5Ecable into an open port on the network hub to which theWeb-accesslogging device (R3000 or equivalent type of unit) is connected.

E.Wait until the Restart process has completed (indicated by the drive light staying off for 30 seconds. This process may take 5 - 10 minutes), then proceed to Step 2.

NOTE: To verify that the server is in the process of being restarted, you can try accessing another screen. If you cannot access another screen, the restart process is still in progress.

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Step 2: Change User Name and Password, Set Self-

Monitoring

Now that the ER is physically installed on your network and you have configured its network settings, you should be able to access the Administrator console.

Access the Internet

A.Restore the setup workstation you used for the Network Setup to its original settings, and connect it to the network hub to create an “administrator workstation.” (You could also use another workstation already on the network that you want to designate as the administrator workstation.)

B.Launch IE on the administrator workstation.

C.In the address field, enter the LAN 1 IP address you assigned to the ER (Step 1B:

Network Setup: Network Settings, item “C”). Be sure to include the port information :88 in the address field. For example, if the ER were assigned an IP address of 10.10.10.10, you would enterhttp://10.10.10.10:88 in the browser’s address field.

D.Click Go. You should be prompted to log into the Administrator console, giving the

User Name (admin) and Password(reporter):

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If you can access the main screen of the Administrator console, the ER setup is going as planned and you should proceed to changing your User Name and Password. If you cannot access the main screen, verify the following:

The ER is powered on.

Can the administrator workstation normally connect to the Internet?

Is the administrator workstation able to ping the ER?

Did you restart the ER after changing the network settings?

If still unsuccessful, contact an 8e6 Technologies solutions engineer or technical support representative.

Change User Name and Password

A.Set up a new administrator user name and password by clicking on the Network pulldown menu and choosing Administrators to display the Add/Edit/Delete Administrators screen:

B.Select New Administrators from thepull-downmenu.

C.Enter a User Nameand Password.

D.In the Confirm Password field,re-enterthe password.

E.Click Save.

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Set Self-Monitoring

A.From the Server pull-downmenu, chooseSelf-Monitoring to display the Self Monitoring screen:

B.Choose YES to activate monitoring.

C.Enter the Master Administrator’sE-MailAddress.

D.Click Choice one and enter ane-mailaddress of an individual in your organization that you would like notified if the ER detects any problems when processing data. This can be the samee-mailaddress entered in the previous field. Enter up to foure-mailaddresses.

E.Click Save.

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