8e6 Technologies ERH-100 (5K02-61) User Manual
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Physically Connect the ER to the Network

Now that your ER network parameters are set, you can physically connect the unit to your network. This step requires a standard CAT-5Ecable (not theCAT-5Ecrossover cable supplied with the ER).

NOTE: This section requires you to restart the ER. If you wish to relocate the

ER before connecting it to the network, you must first shut down the server instead of restarting it. To shut down the ER, go to the Server menu, select Shut Down, and then choose Shutdown Hardware. Once the server is shut down, you must power on the ER and then log back into the Administrator console.

WARNING:

A.Restart the machine using the steps below. Never reset by using the power or reset buttons as this can corrupt the database and result in lost data.

1.From the Server menu, select Shut Down.

2.On the Shut Down screen, choose Restart Hardware.

3.Click Apply.

4.When the Warning screen displays, click Restart.

NOTE: From the time you click Restart Hardware, you have approximately 2 minutes to perform steps B through E while the ER goes through the Restart process.

B.Disconnect the crossover cable from the ER.

C.Plug one end of a standard CAT-5Ecable into the ER’s LAN 1 port.

D.Plug the other end of the standard CAT-5Ecable into an open port on the network hub to which theWeb-accesslogging device (R3000 or equivalent type of unit) is connected.

E.Wait until the Restart process has completed (indicated by the drive light staying off for 30 seconds. This process may take 5 - 10 minutes), then proceed to Step 2.

NOTE: To verify that the server is in the process of being restarted, you can try accessing another screen. If you cannot access another screen, the restart process is still in progress.

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Step 2: Change User Name and Password, Set Self-

Monitoring

Now that the ER is physically installed on your network and you have configured its network settings, you should be able to access the Administrator console.

Access the Internet

A.Restore the setup workstation you used for the Network Setup to its original settings, and connect it to the network hub to create an “administrator workstation.” (You could also use another workstation already on the network that you want to designate as the administrator workstation.)

B.Launch IE on the administrator workstation.

C.In the address field, enter the LAN 1 IP address you assigned to the ER (Step 1B:

Network Setup: Network Settings, item “C”). Be sure to include the port information :88 in the address field. For example, if the ER were assigned an IP address of 10.10.10.10, you would enterhttp://10.10.10.10:88 in the browser’s address field.

D.Click Go. You should be prompted to log into the Administrator console, giving the

User Name (admin) and Password(reporter):

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If you can access the main screen of the Administrator console, the ER setup is going as planned and you should proceed to changing your User Name and Password. If you cannot access the main screen, verify the following:

The ER is powered on.

Can the administrator workstation normally connect to the Internet?

Is the administrator workstation able to ping the ER?

Did you restart the ER after changing the network settings?

If still unsuccessful, contact an 8e6 Technologies solutions engineer or technical support representative.

Change User Name and Password

A.Set up a new administrator user name and password by clicking on the Network pulldown menu and choosing Administrators to display the Add/Edit/Delete Administrators screen:

B.Select New Administrators from thepull-downmenu.

C.Enter a User Nameand Password.

D.In the Confirm Password field,re-enterthe password.

E.Click Save.

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Set Self-Monitoring

A.From the Server pull-downmenu, chooseSelf-Monitoring to display the Self Monitoring screen:

B.Choose YES to activate monitoring.

C.Enter the Master Administrator’sE-MailAddress.

D.Click Choice one and enter ane-mailaddress of an individual in your organization that you would like notified if the ER detects any problems when processing data. This can be the samee-mailaddress entered in the previous field. Enter up to foure-mailaddresses.

E.Click Save.

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Step 3: R3000 Configuration

If you are using 8e6’s R3000 for your Web-accesslogging device, this step can be performed any time during ER setup, but must be completed in order for the ER to receive logs from the R3000.

A.Access the Administrator console of the R3000.

B.Choose the Reporting button at the top of the screen to display the Reporting section of the Administrator console.

C.From the navigation panel at the left of the screen, choose Report Configuration to display the Report Configuration window.

D.Select 8e6 Enterprise Reporter, and then click Save.

E.On the 8e6 Enterprise Reporter tab, in the Server field, enter the LAN 1 IP address you assigned to your ER (Step 1A: Quick Start menu: administration menu, or Step 1B, Network Setup: Network Settings, item “C”).

F.Click Add to include this IP address in the Remote Server list box. Your R3000 is now set to transfer its log files to your ER via HTTPS.

NOTE: It is recommended you wait for 1 - 2 hours after the initial installation so sufficient data is available for viewing.

You can see if log files have transferred by accessing the ER’s Administrator console and choosing Tools from the Databasepull-downmenu to display the Tools screen. Choose theFile Watch Log and clickView. The transfer is working if you see an entry that includes the date, time, and IMPORTING: shadow.log.machine1. The transfer should occur every hour. Once you see an entry, reporting information will be available one hour after the timestamp of the import listing.

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Step 4: Client Workstation Configuration

Once your ER is installed, you need to be sure the workstation that will run the client has the following minimum requirements:

Pentium III class processor or greater

512 MB RAM minimum, 1 GB RAM recommended

1,024 x 768 display

2 GB free hard drive space

Windows 2000 or XP, or Macintosh OS X operating system

Internet Explorer Version 6.0 or later

Pop-upblocking software disabled, if installed

High-speedconnection to ER server

Go to the ER server and apply the latest software to the server, following the procedures documented in the Software Update screen sub-sectionof the ER Administrator User Guide. TheCD-ROMsupplied with the ER contains the ER Administrator User Guide, the latest version which can be downloaded from our Web site at:http://www.8e6.com/ docs/er5server.pdf.

NOTE: TheCD-ROMsupplied with the ER contains the ER Web Client User Guide, the latest version which can be downloaded from our Web site at:http:// www.8e6.com/docs/er5_wclient.pdf.

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Step 5: Launch the ER Client

A.Launch IE, enter http://x.x.x.x:8080 orhttps://x.x.x.x:8443 in the address window (in which “x.x.x.x” represents the IP address of the ER server), and then clickGo to access the login window of the ER client.

B.Enter your Username andPassword, and then clickLOGIN to access the main screen of the client:

NOTE: If you do not have your own Username and Password set up in the ER client, the default Username ismanager and the default Password is8e6ReporT.

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C.In the navigation panel, select Settings, and then chooseUser Permissions from the menu:

D. Click Add User to open the Enter User Permissions dialog box:

E.Enter the Username.

F.Enter the Password, and Confirm Password.

G.Select the User Type (“Admin” or“Sub-Admin”).

H.Click Save to close the dialog box, and to add the username to the user list.

I.Exit the client. You can now launch the client and enter the password you just set up.

NOTE: For instructions on logging into the client after initial set up, refer to the ER Web Client User Guide.

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Conclusion

Congratulations; you have completed the ER quick start procedures. Now that the ER server is set up on your network and the client can be accessed from your workstation, you will need to be sure the Web-accesslogging device you are using is sending log files to the ER database. Once the ER database is populated, the client can be used for generating reports.

Initially, you will only be able to report on IP addresses. To implement user names in ER reporting, please consult the ER Administrator User Guide.

Refer to the ER Web Client User Guide for information on generating reports.

NOTE: If you cannot view reports, or if your specific environment is not covered in the ER Administrator User Guide, contact an 8e6 Technologies solutions engineer or technical support representative. Port 22 (SSH) and Port 3306 (SQL) must be open on your network to allow access by remote technical support.

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ImportantInformation about using theER in theEvaluationMode

When evaluating the ER and using this product in the evaluation mode, the Expiration screen in the Administrator console and the ER Server Statistics window in the client will display and function differently than they do in the activated (standard) mode of the ER

(described in the ER Administrator User Guide and ER Web Client User Guide).

Administrator Console, Expiration Screen

On the Expiration screen, the following message displays at the top of the screen:

“Evaluation Mode – Max Data Storage ‘X’ Weeks” (in which ‘X’ represents the maximum number of weeks in the ER’s data storage scope). In the evaluation mode, you will not be able to make adjustments to the data storage scope. Thus, the Save button is not included at the bottom of the screen. Evaluation Mode information is for viewing purposes only.

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