8e6 Technologies Enterprise Reporter SL-002-002 User Manual

Size:
5.03 Mb
Download

Enterprise Reporter

QUICK START

GUIDE

Model: ER

HL-022-002,HL-002-002,SL-002-002

Release: 4.1.20 / Updated: 09.19.08

8e6 EnterpriseReporterQuickStartGuide

© 2008 8e6 Technologies. All rights reserved.

This document may not, in whole or in part, be copied, photocopied, reproduced, translated, or reduced to any electronic medium or machine readable form without prior written consent from 8e6 Technologies.

Every effort has been made to ensure the accuracy of this document. However, 8e6 Technologies makes no warranties with respect to this documentation and disclaims any implied warranties of merchantability and fitness for a particular purpose. 8e6 Technologies shall not be liable for any error or for incidental or consequential damages in connection with the furnishing, performance, or use of this manual or the examples herein. The information in this documentation is subject to change without notice.

The ER products have been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference

to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

Trademarks

Other product names mentioned in this manual may be trademarks or registered trademarks of their respective companies and are the sole property of their respective manufacturers.

Part# ERul-QSG-080919

ii

8e6 EnterpriseReporterQuickStartGuide

Contents

 

ER Enterprise Reporter Introduction......................................................

1

About this Document.....................................................................................................................

2

Conventions Used in this Document...........................................................................................

2

Service Information...................................................................................

3

Preliminary Setup Procedures..................................................................

4

Unpack the Unit from the Carton..................................................................................................

4

Select a Site for the Server............................................................................................................

5

Rack Mount the Server..................................................................................................................

6

Check the Power Supply.............................................................................................................

15

General Safety Information.........................................................................................................

16

Install the Server...................................................................................

19

Step 1: Setup Procedures...........................................................................................................

19

Step 1A: Quick Start Setup Procedures.....................................................................................

20

Step 1B: Console Setup Procedures..........................................................................................

28

Step 1C: LCD Panel Setup Procedures......................................................................................

37

Step 2: Change User Name and Password, Set Self-Monitoring.............................................

43

Step 3: R3000 Configuration.......................................................................................................

46

Step 4: Client Workstation Configuration..................................................................................

47

Step 5: Launch the ER Client......................................................................................................

48

Conclusion..............................................................................................

50

ImportantInformation about using theER in theEvaluationMode..........

51

Administrator Console, Expiration Screen................................................................................

51

ER Client, ER Server Statistics Window....................................................................................

52

LED Indicators and Buttons...................................................................

53

SL Unit...........................................................................................................................................

53

HL Unit .........................................................................................................................................

54

HL and SL Units............................................................................................................................

56

8e6 EnterpriseReporterQuickStartGuide

iii

Regulatory Specifications and Disclaimers.............................................

57

Declaration of the Manufacturer or Importer.............................................................................

57

Appendix: SCSI Connected Storage Device............................................

60

Preliminary Setup Procedures....................................................................................................

60

Install the Unit..............................................................................................................................

65

Physical Components..................................................................................................................

67

Index........................................................................................................

70

iv

8e6 EnterpriseReporterQuickStartGuide

ER EnterpriseReporterIntroduction

Thank you for choosing to evaluate the 8e6 Technologies ER Enterprise Reporter. The ER is designed to readily obtain information about end users’ Internet activity via log files (text files containing Web access data) from a source device such as the 8e6

R3000 Enterprise Filter.

Both SL and HL server models include RAID technology for fault tolerance and high performance.

The ER is comprised of the ER server and client application. Once the ER server is configured and log files have populated the database, an administrator can use the ER client reporting application to virtually generate an unlimited number of queries and reports from data in the database. This data shows which end user is accessing which site, the duration of each site visit, and the frequency of these visits, and can help administrators identify Internet usage abusers, develop policies, and target sites to be filtered, in order to maximize bandwidth utilization and productivity. The client gives the administrator the ability to interrogate massive datasets through flexible drill-downtechnology, until the desired view is obtained, and then memorize and save the view to auser-definedreport menu for repetitive, scheduled execution and distribution.

8e6 EnterpriseReporterQuickStartGuide

 

About this Document

This document is divided into the following sections:

Introduction - This section is comprised of an overview of the ER product and how to use this document

Service Information - This section provides 8e6 Technologies contact information

Preliminary Setup Procedures - This section includes instructions on how to physically set up the ER in your network environment

Install the Server - This section explains how to configure the ER for reporting

Conclusion - This section indicates that the quick start steps have been completed

Evaluation Mode - This section gives information on using the ER in the evaluation mode

LED Indicators and Buttons - This section explains how to read LED indicators and use LED buttons for troubleshooting the unit

Regulatory Specifications and Disclaimers - This section cites safety and emissions compliance information for the ER models referenced in this document

Appendix - The appendix explains how to set up the optional NAS (SCSI Connected Storage Device or “SAN”) unit

Index - An alphabetized list of some topics included in this document

Conventions Used in this Document

The following icons are used throughout this document to call attention to important information pertaining to handling, operation, and maintenance of the server; safety and preservation of the equipment, and personal safety:

NOTE: The “note” icon is followed by additional information to be considered.

WARNING: The “warning” icon is followed by information alerting you to a potential situation that may cause damage to property or equipment.

CAUTION: The “caution” icon is followed by information warning you that a situation has the potential to cause bodily harm or death.

 

8e6 EnterpriseReporterQuickStartGuide

ServiceInformation

The user should not attempt any maintenance or service on the unit beyond the procedures outlined in this document.

Any initial hardware setup problem that cannot be resolved at your internal organization should be referred to an 8e6 Technologies solutions engineer or technical support representative.

8e6 Corporate Headquarters (USA)

Local

:

714.282.6111

Domestic US

:

1.888.786.7999

International

:

+1.714.282.6111

8e6 Taiwan

Taipei Local

:

2397-0300

Domestic Taiwan

: 02-2397-0300

International

:

886-2-2397-0300

Procedures

When calling 8e6 Technologies regarding a problem, please provide the representative the following information:

Your contact information.

Serial number or original order number.

Description of the problem.

Network environment in which the unit is used.

State of the unit before the problem occurred.

Frequency and repeatability of the problem.

Can the product continue to operate with this problem?

Can you identify anything that may have caused the problem?

8e6 EnterpriseReporterQuickStartGuide

 

PreliminarySetupProcedures

Unpack the Unit from the Carton

Inspect the packaging container for evidence of mishandling during transit. If the packaging container is damaged, photograph it for reference.

Carefully unpack the unit from the carton and verify that all accessories are included. Save all packing materials in the event that the unit needs to be returned to 8e6 Technologies.

The carton should contain the following items:

1 Enterprise Reporter (ER)

1 Bezel to be installed on the front of the chassis

1 AC Power Cord, 2 AC Power Cords for HL servers

Serial Port Cable

1 CAT-5ECrossover Cable

Rack Mount Brackets (2)

1 End User License Agreement (EULA)

1 envelope containing a CD-ROMwith PDFs of the ER user guides. The latest versions of our user guides can be obtained athttp://www.8e6.com/docs/er4server. pdf (administrator),http://www.8e6.com/docs/er4_wclient.pdf (Web client).

NOTES: A coupler is included in the carton if athree-footCAT-5Ecrossover cable is packaged with your unit instead of a14-footCAT-5Ecrossover cable. An additionalfive-footCAT-5Ecrossover cable also is included in the carton if you have purchased the optional NAS (SCSI Connected Storage Device or “SAN”) unit. For HL and SL servers, 1 bezel to be installed on the front of the chassis also is included, as well as 1 spare parts kit. For HL servers, this kit contains a hard drive and power supply. For SL servers, this kit contains a hard drive.

Inspect the server and accessories for damage. If the contents appear damaged, file a damage claim with the carrier immediately.

WARNING: To avoid danger of suffocation, do not leave plastic bags used for packaging the server or any of its components in places where children or infants may play with them.

 

8e6 EnterpriseReporterQuickStartGuide

Select a Site for the Server

The server operates reliably within normal office environmental limits. Select a site that meets the following criteria:

Clean and relatively free of excess dust.

Well-ventilatedand away from sources of heat, with the ventilating openings on the server kept free of obstructions.

Away from sources of vibration or physical shock.

Isolated from strong electromagnetic fields and noise caused by electrical devices such as elevators, copy machines, air conditioners, large fans, large electric motors, radio and TV transmitters, and high-frequencysecurity devices.

Access space provided so the server power cord can be unplugged from the power supply or the wall outlet—thisis the only way to remove the AC power cord from the server.

Clearance provided for cooling and airflow: Approximately 30 inches (76.2 cm) in the back and 25 inches (63.5 cm) in the front.

Located near a properly earthed, grounded, power outlet.

8e6 EnterpriseReporterQuickStartGuide

 

Rack Mount the Server

Rack Setup Precautions

Warning:

Before rack mounting the server, the physical environment should be set up to safely accommodate the server. Be sure that:

The weight of all units in the rack is evenly distributed. Mounting of the equipment in the rack should be such that a hazardous condition is not achieved due to uneven mechanical loading.

The rack will not tip over when the server is mounted, even when the unit is fully extended from the rack.

For a single rack installation, stabilizers are attached to the rack.

For multiple rack installations, racks are coupled together.

Reliable earthing of rack-mountedequipment is maintained at all times. Particular attention should be given to supply connections other than direct connections to the branch circuit (e.g. use of power strips).

A power cord will be long enough to fit into the server when properly mounted in the rack and will be able to supply power to the unit.

The connection of the server to the power supply will not overload any circuits. Consideration should be given to the connection of the equipment to the supply circuit and the effect that overloading of the circuits might have on overcurrent protection and supply wiring. Appropriate consideration of equipment nameplate ratings should be used when addressing this concern.

The server is only connected to a properly rated supply circuit. Reliable earthing

(grounding) of rack-mountedequipment should be maintained.

The air flow through the server’s fan or vents is not restricted. Installation of the equipment in a rack should be such that the amount of air flow required for safe operation of the equipment is not compromised.

The maximum operating ambient temperature does not exceed 104°F (40°C). If installed in a closed or multi-unitrack assembly, the operating ambient temperature of the rack environment may be greater than room ambient. Therefore, consideration should be given to installing the equipment in an environment compatible with the maximum ambient temperature (Tma) specified by the manufacturer.

WARNING: Extend only one component at a time. Extending two or more components simultaneously may cause the rack to become unstable.

8e6 EnterpriseReporterQuickStartGuide