3COM 3CR990SVR97 User Manual
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EtherLink® 10/100 PCI

Network Interface

Card with 3XP

Processor User Guide

3CR990-TX-953CR990-TX-973CR990SVR95 3CR990SVR97

10/100 Mbps PCI client and server network interface cards with DynamicAccess® technology

http://www.3com.com/

http://www.3com.com/productreg

Part No. 09-1742-001

Published May 2000

3Com Corporation 5400 Bayfront PlazaSanta Clara, California95052-8145

Copyright © 2000, 3Com Corporation. All rights reserved. No part of this documentation may be reproduced in any form or by any means or used to make any derivative work (such as translation, transformation, or adaptation) without written permission from 3Com Corporation.

3Com Corporation reserves the right to revise this documentation and to make changes in content from time to time without obligation on the part of 3Com Corporation to provide notification of such revision or change.

3Com Corporation provides this documentation without warranty, term, or condition of any kind, either implied or expressed, including, but not limited to, the implied warranties, terms or conditions of merchantability, satisfactory quality, and fitness for a particular purpose. 3Com may make improvements or changes in the product(s) and/or the program(s) described in this documentation at any time.

If there is any software on removable media described in this documentation, it is furnished under a license agreement included with the product as a separate document, in the hard copy documentation, or on the removable media in a directory file named LICENSE.TXT or !LICENSE.TXT. If you are unable to locate a copy, please contact 3Com and a copy will be provided to you.

UNITED STATES GOVERNMENT LEGEND

If you are a United States government agency, then this documentation and the software described herein are provided to you subject to the following:

All technical data and computer software are commercial in nature and developed solely at private expense. Software is delivered as “Commercial Computer Software” as defined in DFARS 252.227-7014(June 1995) or as a “commercial item” as defined in FAR 2.101(a) and as such is provided with only such rights as are provided in 3Com’s standard commercial license for the Software. Technical data is provided with limited rights only as provided in DFAR252.227-7015(Nov 1995) or FAR52.227-14(June 1987), whichever is applicable. You agree not to remove or deface any portion of any legend provided on any licensed program or documentation contained in, or delivered to you in conjunction with, this User Guide.

Unless otherwise indicated, 3Com registered trademarks are registered in the United States and may or may not be registered in other countries.

3Com, the 3Com logo, DynamicAccess, EtherDisk, EtherLink, and Parallel Tasking are registered trademarks of 3Com Corporation or its subsidiaries. 3Com Facts is a service mark of 3Com Corporation or its subsidiaries.

Entrust is a registered trademark of Entrust Technologies, and Entrust/PKI and Entrust/Entelligence are trademarks of Entrust Technologies. Intel and Pentium are registered trademarks of Intel Corporation. Microsoft, Windows and Windows NT are registered trademarks of Microsoft Corporation. Netscape is a registered trademark of Netscape Communications Corporation. NetWare and Novell are registered trademarks of Novell, Inc. All other company and product names may be trademarks of the respective companies with which they are associated.

About This Guide

This guide describes how to install, configure, and troubleshoot the 3Com EtherLink 10/100 Mbps PCI network interface card (NIC) with 3XP Processor, which is available in the following models:

3CR990-TX-95

Client NIC for 56-bitencryption

3CR990-TX-97

Client NIC for 56-bitand168-bitencryption

3CR990SVR95

Server NIC for 56-bitencryption

3CR990SVR97

Server NIC for 56-bitand168-bitencryption

This guide is intended for the network administrator, network operator, or network hardware installer. Knowledge of Ethernet and the server network operating system is required.

Documentation is available in Adobe Acrobat Reader Portable Document Format (PDF) or HTML on the 3Com World Wide Web site: http://www.3com.com/. You can download Acrobat Reader from the Adobe Systems Incorporated web site: http://www.adobe.com/.

Year 2000 Compliance

For information on Year 2000 compliance and 3Com products, visit the 3Com Year 2000 Web page:

http://www.3com.com/products/yr2000.html

CONTENTS

ABOUT THIS GUIDE

 

Conventions

 

12

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1 INTRODUCTION

 

 

 

 

 

 

 

Overview

13

 

 

 

 

 

 

 

 

Onboard 3XP Processor

14

 

 

 

 

 

Data Encryption

14

 

 

 

 

 

 

LAN Encryption Software for Windows 95/98

14

 

High Encryption Pack for Windows 2000

15

 

 

3CR990 NIC Features

15

 

 

 

 

 

 

Advanced Server Features

17

 

 

 

 

Load Balancing

18

 

 

 

 

 

 

Self-Healing Drivers

18

 

 

 

 

 

Failover

18

 

 

 

 

 

 

 

VLANs

19

 

 

 

 

 

 

 

Traffic Prioritization

20

 

 

 

 

 

Server Features Using Other NICs

21

 

 

 

Remote Wake-Up

21

 

 

 

 

 

 

Remote Wake-Up Requirements

21

 

 

 

Remote Wake-Up Cable

22

 

 

 

 

Remote Wake-Up and Multiple NIC Installations

22

 

Integrated Boot ROM with Managed PC Boot Agent

 

 

(MBA)

22

 

 

 

 

 

 

 

Desktop Management Interface (DMI) 2.0

23

 

 

DHCP Server Prevention

24

 

 

 

 

Remote System Alerts 24

 

 

 

 

 

Hot Plug NIC Installation

24

 

 

 

 

 

Offline Diagnostics

25

 

 

 

 

 

 

DynamicAccess LAN Agent

25

 

 

 

 

 

Windows 2000 Offload Features

26

 

 

 

2 INSTALLING AND CONNECTING THE NIC

 

Overview

27

 

 

 

 

 

 

 

 

 

Installation Overview

27

 

 

 

 

 

 

Safety Precautions

27

 

 

 

 

 

 

Installation Requirements

28

 

 

 

 

 

Installing Multiple NICs

29

 

 

 

 

 

Upgrading Windows 95 to Windows 98

29

 

 

Updating the Network Driver and NIC Software

29

 

Installing From Diskette

29

 

 

 

 

 

 

Making a DOS-Bootable Diskette

30

 

 

 

 

Creating Installation Diskettes 30

 

 

 

 

Product Registration

31

 

 

 

 

 

 

 

Preparing the NIC and the Computer

32

 

 

 

 

Installing and Connecting the NIC

34

 

 

 

 

Connecting the Remote Wake-Up Cable 36

 

 

 

 

Installing Software

38

 

 

 

 

 

 

 

 

 

 

 

3 INSTALLING NIC DRIVERS IN WINDOWS

 

 

 

 

Overview

39

 

 

 

 

 

 

 

 

 

Software Installation Requirements

39

 

 

 

 

Getting Help 40

 

 

 

 

 

 

 

 

 

Installing the Network Driver Using the EtherCD

40

 

 

Windows 2000

40

 

 

 

 

 

 

 

Windows NT 4.0

41

 

 

 

 

 

 

 

Windows 98

43

 

 

 

 

 

 

 

 

Windows 95

44

 

 

 

 

 

 

 

 

New Hardware Found

45

 

 

 

 

 

Update Device Driver Wizard

46

 

 

 

 

Verifying Successful Installation

48

 

 

 

 

 

Windows 2000

48

 

 

 

 

 

 

 

Windows NT 4.0

49

 

 

 

 

 

 

 

Windows 95 and Windows 98

49

 

 

 

 

Installing the 3Com NIC Diagnostics Program

 

50

 

 

Starting the 3Com NIC Diagnostics Program

51

 

 

Updating the Network Driver and NIC Software

51

 

 

Installing Multiple NICs

52

 

 

 

 

 

 

Windows 2000, Windows 98, and Windows 95

52

 

Windows NT 4.0

53

 

 

 

 

 

 

4 INSTALLING DYNAMICACCESS SOFTWARE IN WINDOWS

Overview 55

 

 

 

 

 

 

 

 

Installing the DynamicAccess LAN Agent for a Client NIC

55

Client PC Requirements

55

 

 

 

 

 

 

Installing the LAN Agent

56

 

 

 

 

 

 

Verifying Successful Installation

57

 

 

 

 

Configuring the DynamicAccess LAN Agent

57

 

 

Removing the DynamicAccess LAN Agent

58

 

 

Installing DynamicAccess Software for a Server NIC

58

 

Verifying Successful Installation

60

 

 

 

 

Configuring Groups and VLANs for a Server NIC

60

 

Planning the Configuration

60

 

 

 

 

 

Working With Server Features

63

 

 

 

 

Windows 2000

63

 

 

 

 

 

 

 

Windows NT

64

 

 

 

 

 

 

 

Creating a Group

65

 

 

 

 

 

 

 

Adding NICs to a Group

66

 

 

 

 

 

 

Specifying a Dedicated IP Address

66

 

 

 

Changing an IP Address

67

 

 

 

 

 

 

Creating a VLAN

67

 

 

 

 

 

 

 

Specifying Traffic Priorities

68

 

 

 

 

 

Saving the Configuration

68

 

 

 

 

 

Disabling Load Balancing for a Group

69

 

 

 

Changing the Primary NIC

69

 

 

 

 

 

Removing a NIC from a Group

69

 

 

 

 

Deleting or Editing a VLAN

70

 

 

 

 

 

Displaying NIC Properties

70

 

 

 

 

 

Displaying Group Properties

70

 

 

 

 

 

Specifying Failover from Gigabit to 10/100 PCI

70

 

Troubleshooting a Load Balancing Configuration

71

Changing Windows 2000 Property Settings

72

 

 

Identifying Windows 2000 Miniport and LAN

 

 

Connections 72

 

 

 

 

 

 

 

 

Using Windows 2000 Offload Features

73

 

 

 

Enabling Offloads

74

 

 

 

 

 

 

 

Configuring Offloads for a Group of Different NICs

76

Installing DynamicAccess LAN Encryption Software

76

 

Minimum Installation Requirements

77

 

 

 

Hardware Requirements:

77

 

 

 

 

 

Software Requirements:

77

 

 

 

 

 

Installation Overview

77

 

Installing LAN Encryption Software on Windows 95

77

Installing LAN Encryption Software on Windows 98

82

Adding the Entrust File

85

 

Starting DynamicAccess LAN Encryption Software

86

Viewing the Administrator’s Guide Online 86

 

Uninstalling LAN Encryption Software 87

 

5 INSTALLING NETWARE CLIENT AND SERVER DRIVERS

Overview 89

 

 

 

 

 

 

 

Installing and Configuring the NetWare Server Driver

89

Using the Latest Support Packs

89

 

 

 

Obtaining NetWare Loadable Modules 90

 

Server Software Installation Requirements

91

 

Netware Packet Receive Buffers

91

 

 

Slot Numbers for Multiple NICs

91

 

 

Obtaining Slot Numbers

92

 

 

 

Installing the NetWare 3.12 Server Driver

92

 

Installing the Server Driver for NetWare 4.11 and 5.0

Using INETCFG

93

 

 

 

 

 

 

Installing the Server Driver and DynamicAccess Technology

Using AUTOEXEC.NCF

95

 

 

 

 

Loading the 3Com EtherCD

96

 

 

 

Copying the Driver

96

 

 

 

 

Specifying the Slot Number

97

 

 

 

Loading the Driver

97

 

 

 

 

Setting Up Another NIC

97

 

 

 

Installing Multiple Server NICs

98

 

 

 

Verifying the PCI Slot Number

99

 

 

 

Installing Server Features

99

 

 

 

 

Configuring Groups

100

 

 

 

 

 

Verifying the Installation and Configuration

102

 

Changing NetWare Driver Configuration Parameters

103

Maintaining Groups

104

 

 

 

 

 

Planning the Configuration

104

 

 

 

Adding a Secondary NIC to a Group

105

 

 

Adding a Group

106

 

 

 

 

 

Server Feature Commands

108

 

 

 

group 108

 

 

 

 

 

 

 

display status

108

 

 

 

 

 

 

help

109

 

 

 

 

 

 

link timeout

109

 

 

 

 

probe interval

109

 

 

 

 

receive timeout

110

 

 

 

 

retry count

110

 

 

 

 

 

send timeout

110

 

 

 

 

ungroup 111

 

 

 

 

 

wait timeout

111

 

 

 

 

Troubleshooting a Group Configuration

112

 

 

 

 

 

6 CONFIGURING THE NIC

 

 

 

 

Overview

113

 

 

 

 

 

 

Default NIC Settings

113

 

 

 

Configuration Methods

116

 

 

 

Changing General NIC Configuration Settings

 

117

 

Using the 3Com NIC Diagnostics Program

117

 

Using the 3Com DOS Configuration Program

118

 

Configuring the Managed PC Boot Agent (MBA)

120

 

Enabling or Disabling the Boot ROM Setting

120

 

Booting From the Network

120

 

 

 

BBS BIOS-Compatible PCs 121

 

 

 

Non-BBS BIOS-Compatible PCs 122

 

 

 

Disabling the 3Com Logo

122

 

 

 

 

 

 

7 CONFIGURING IP SECURITY

 

 

 

Overview

123

 

 

 

 

 

 

Creating a Security Policy

124

 

 

 

Defining the Console

124

 

 

 

Creating the Policy

125

 

 

 

 

Creating a Filter

126

 

 

 

 

Binding the Filter

127

 

 

 

 

Creating the Filter Action

127

 

 

 

Binding the Filter Action

127

 

 

 

Enabling Encryption

128

 

 

 

Disabling Encryption

128

 

 

8 TROUBLESHOOTING THE NIC

 

Overview

129

 

 

 

 

 

 

 

 

Interpreting the LEDs

129

 

 

 

 

 

 

Viewing the NIC LEDs in the Diagnostics Program

130

 

Accessing 3Com Support Databases

131

 

 

 

Accessing the 3Com Knowledgebase

131

 

 

 

Accessing the 3Com NIC Help System

131

 

 

 

Accessing Release Notes and Frequently Asked

 

 

Questions 131

 

 

 

 

 

 

 

 

Troubleshooting the NIC Installation

132

 

 

 

Problems/Error Messages

132

 

 

 

 

 

Cleaning Up a Failed Installation

132

 

 

 

Troubleshooting the Network Connection

133

 

 

 

Troubleshooting Remote Wake-Up

135

 

 

 

 

Troubleshooting a Network Connection

136

 

 

 

Troubleshooting Hubs

137

 

 

 

 

 

Cabling Pinouts

137

 

 

 

 

 

 

 

Removing the Network Driver

138

 

 

 

 

 

Windows 2000

138

 

 

 

 

 

 

 

Windows NT 4.0

139

 

 

 

 

 

 

 

Windows 95 and Windows 98

139

 

 

 

 

Removing DynamicAccess Server Features

140

 

 

 

Windows NT 4.0

140

 

 

 

 

 

 

 

Windows 2000

140

 

 

 

 

 

 

 

NetWare

141

 

 

 

 

 

 

 

 

 

 

 

 

 

9 RUNNING NIC DIAGNOSTICS

 

 

 

 

 

Overview

143

 

 

 

 

 

 

 

 

Running the 3Com DOS Diagnostics Program 144

 

 

Running the NIC Diagnostics Tests

144

 

 

 

 

Running the Network Test

145

 

 

 

 

 

Running the NIC Test

146

 

 

 

 

 

Viewing the NIC LEDs in the Diagnostics Program

146

 

Viewing Network Statistics

 

147

 

 

 

 

 

Using the 3Com Icon in the Windows System Tray

148

 

Enabling the Icon

148

 

 

 

 

 

 

Displaying Network Statistics 148

 

 

 

 

Removing the 3Com NIC Diagnostics Program

149

 

AOBTAINING DRIVERS

BSPECIFICATIONS AND CABLING REQUIREMENTS

 

3CR990 NIC Specifications

153

 

 

Cabling Requirements

154

 

 

 

Twisted-Pair Cable

154

 

 

 

10BASE-T Operation

155

 

 

100BASE-TX Operation

156

 

 

RJ-45 Connector Pin Assignments

156

 

Flow Control

157

 

 

 

 

 

Pause Frames

157

 

 

 

 

Link Negotiation

157

 

 

C

 

INSTALLING THE 3COM DMI AGENT

 

Overview 159

 

 

 

 

 

About the 3Com DMI Agent

159

 

System Requirements

160

 

 

 

Client PC Requirements

160

 

Network Management Requirements 161

 

Installing the 3Com DMI Agent

161

 

 

D ETHERCD CONTENT AND NAVIGATION

 

EtherCD Navigation

163

 

 

 

Root Subdirectories

164

 

 

Auto Insert

164

 

 

 

 

Text Files

164

 

 

 

 

E INSTALLING A 3COM NIC WHILE INSTALLING THE NOS

Windows Fresh Installation

167

Windows NT

167

 

Windows 2000

167

 

NetWare Fresh Installation

167

Requirements

167

 

Installation Instructions

168

F TECHNICAL SUPPORT

Online Technical Services

171

 

 

World Wide Web Site

171

 

 

3Com Knowledgebase Web Services

172

3Com FTP Site

172

 

 

 

3Com Bulletin Board Service

172

 

Access by Analog Modem

172

 

Access by Digital Modem

173

 

3Com Facts Automated Fax Service

173

Support from Your Network Supplier 173

Support from 3Com

174

 

 

 

Returning Products for Repair 175

 

INDEX

FCC CLASS B STATEMENT

FCC DECLARATION OF CONFORMITY

INDUSTRY CANADA CLASS B EMISSION

COMPLIANCE STATEMENT

AVIS DE CONFORMITÉ À LA RÉGLEMENTATION

D’INDUSTRIE CANADA

VCCI CLASS B STATEMENT

3COM END USER SOFTWARE LICENSE AGREEMENT

PRODUCT REGISTRATION

ABOUTTHISGUIDE

This guide describes how to install, configure, and troubleshoot the following 3Com® EtherLink® PCI network interface cards (NICs):

NIC/Description

Model Number

 

 

EtherLink 10/100 Mbps PCI with

3CR990-TX-95

3XP Processor

 

Client NIC for DES (56-bit)

 

encryption

 

 

 

EtherLink 10/100 Mbps PCI with

3CR990-TX-97

3XP Processor

 

Client NIC for 3DES (168-bit)and

 

DES (56-bit)encryption

 

 

 

EtherLink Server 10/100 Mbps

3CR990SVR95

PCI NIC with 3XP Processor

 

Server NIC for DES (56-bit)

 

encryption

 

 

 

EtherLink 10/100 Mbps PCI

3CR990SVR97

server NIC with 3XP Processor

 

Server NIC for 3DES (168-bit)

 

and DES (56-bit)encryption

 

 

 

This guide is intended for those who install and configure Ethernet NICs. Some familiarity with Ethernet networks and NICs is assumed.

If release notes are shipped with your product and the information there differs from the information in this guide, follow the instructions in the release notes.

Most user guides and release notes are available in Adobe Acrobat Reader Portable Document Format (PDF) or HTML on the 3Com World Wide Web site:

http://www.3com.com/

12 CHAPTER: ABOUTTHISGUIDE

You can download Acrobat Reader from the EtherCD or from Adobe Systems Incorporated Web site:

http://www.3com.com/

Conventions

The following tables list conventions that are used throughout this guide.

 

Icon

Notice Type

Description

 

 

 

 

 

 

Information note

Information that describes important features

 

 

 

 

 

or instructions

 

 

 

 

 

 

 

 

 

 

Caution

Information that alerts you to potential loss of

 

 

 

 

 

data or potential damage to an application,

 

 

 

system, or device

 

 

 

 

 

 

 

 

 

Warning

Information that alerts you to potential

 

 

 

personal injury

 

 

 

 

 

 

 

 

Convention

Description

 

 

Screen displays

This typeface represents information as it appears on

 

the screen.

 

 

Commands

The word “command” means that you must enter the

 

command exactly as shown and then press Return or

 

Enter. Commands appear in bold. Example:

 

To launch the DOS diagnostics program, enter the

 

following command:

 

 

a: install

 

 

The words “enter”

When you see the word “enter” in this guide, you

and “type”

must type something, and then press Return or Enter.

 

Do not press Return or Enter when an instruction simply

 

says “type.”

 

 

Words in italics

Italics are used to:

 

Emphasize a point.

 

Denote a new term at the place where it is defined in

 

 

the text.

 

Identify menu names, menu commands, and software

button names. Examples:

From the Help menu, select Contents.

Click OK.